What I Use: HTC Windows Phone 8X

As soon as I saw the HTC Windows Phone 8X back in September, I knew. I tried to be pragmatic, talk myself into the possibility that the Nokia Lumia 920 was a viable competitor, but it’s not. Let me just be clear here: There is the HTC Windows Phone 8X, and then there is everything else. And this handset isn’t just better than the Windows Phone competition. It’s better than all smart phones. And it will be my day-to-day phone going forward.

I couldn’t be happier.

The HTC 8X, as I’ll call it, is the only smart phone on the market that edges past the iPhone 5 in terms of sheer beauty. It’s better looking, and it feels better in the hand, while offering the same benefits of a thin and tall design. Since hardware design was the iPhone’s biggest advantage over previous Windows Phone handsets, this is a huge accomplishment.

htc8x-05

Compared to other flagship Windows Phones, there’s no contest. The Lumia 920 is a honking beast of a machine that makes even the Lumia 900 look a bit tweenish by comparison. And the Samsung ATIV-S, despite a surprisingly thin form factor given the size of its screen, is plain looking. Not ugly. Just not interesting.

htc8x-03

The HTC 8X comes in three brilliant colors—the deep blue I’m using, red, and yellow—plus black, and as with the Lumia devices, the color isn’t painted on, it’s baked into the unibody design, and issimply gorgeous looking. More to the point, it’s the opposite of the iPhone in hand-feel: Where Apple’s machine has harsh edges, the 8X is soft and wonderful. It’s almost fetishistic. I can’t stop touching it. (Enough of that.)

htc8x-06

Long-time readers know I’ve become somewhat obsessed about smart phone camera quality. I’ve been taking photos with this thing since Monday and the picture quality is superb, easily the best of any smart phone I’ve ever owned. An impromptu camera test pitting the 8X against an iPhone 5 on Tuesday was inconclusive: The shots were nearly identical, which I take as a good sign. But I’ll be doing a more detailed comparison of the cameras in the 8X, the iPhone 5 and the Lumia 920. You can stay tuned for that, but it doesn’t matter. The 8X’s 8 megapixel camera is absolutely good enough for me, and when you combine it with the form factor advantages, the argument is simply moot. The 8x is the best overall Windows Phone 8 handset. And the best smart phone, period.

photo
Photo taken with the 8X

I’ve already written about the numerous improvements in Windows Phone 8 in Welcome To Windows Phone 8 and will continue to write about this amazing smart phone software in the weeks and months ahead via a growing series of tips and other articles. I’m also writing a free book about Windows Phone 8, which should give you an idea of how strongly I feel that this platform is the best mobile solution, bar none. So there’s no need to beat that one to death: The HTC 8X runs the world’s best smart phone software. Let’s move on.

htc8x-01

HTC does include a handful of apps on the phone. One I find surprisingly useful is simply called HTC, and I use it primarily to glance at the time, since it features a wonderfully large clock display on its tile. But this app can also be used as the lock screen background, which I’m using too, and there it features the local weather, which is certainly useful too.

HTC also includes converter, flashlight, photo editing, and Yellow Pages, apps—nothing too exciting if you’re familiar with Nokia’s rich Lumia-only apps library—and of course you get the AT&T apps prebundled, most of which I uninstall.

htc8x-02

From a tech specs perspective, the HTC 8X is fairly leading edge for a Windows Phone. It has a 4.3 inch screen with Gorilla Glass 2 running at 720p HD resolution (1280 x 720). It features a 1.5 GHz dual-core QUALCOMM processor, 1 GB of RAM, 16 GB of non-expandable internal storage, works with GSM/GPRS/EDGE and HSPA/WCDMA networks, and comes with GPS, digital compass, proximity, and ambient light sensors.

The HTC 8X also includes a built-in amp, and using it each morning to listen to music and podcasts as I get ready for work, I’m stunned by how loud and clear the internal speaker sounds. But it also includes Beats Audio: Plug in headphones or speakers and crank it up, because it sounds fantastic. This is the best-sounding smart phone I’ve ever used.

htc8x-04

Battery life has been on par with my Lumia 900 this week in heavy usage. And for once, this is real world usage: I’ve dragged this thing with me to four cities this week and really used the heck out of the device.

It’s not perfect. The HTC 8x lacks micro-SD expansion, and some may pine for that or at least more internal storage. The side-mounted hardware buttons—power, volume, and camera—are flush to the device and sometimes hard to press.

And … I’m pretty much grasping at straws here, trying to come up with something to criticize.

This phone is awesome. And once you see one in person, and hold it in your own hand, you’ll get it: Apple’s tired, repetitive hardware designs have finally met their match and the other Windows Phone handsets have been put to shame. The HTC Windows Phone 8X is the obvious choice. The only choice. And you’ll want one too.

 

Discuss this Article 26

pthurrott
on Nov 5, 2012
Fair enough. Two things here: One, I'll be stepping up the Android stuff. It's just the Windows of the mobile world and I can't ignore it. Two, the iPhone is still the number one selling handset overall and, more important, is the established design leader. Or was, I should say: The HTC 8X makes the iPhone 5 look tired by comparison.
AlcorZA
on Nov 15, 2012

I got my 8X last Friday. A co-worker of mine played around with it a little on Tuesday and they commented how nice it was (aesthetically and about how cool the Windows Phone UI itself was). He actually commented that he was due for an upgrade and that he was considering a switch as the new iPhone didn't exactly "wow" him either.

But that said, as you correctly point out, Android is clearly to the mobile world what Windows is to the desktop PC. #1. For the sake of keeping things in perspective and all that.

Rijndael
on Nov 5, 2012
"And once you see one in person, and hold it in your own hand, youll get it: Apples tired, repetitive hardware designs have finally met their match and the other Windows Phone handsets have been put to shame." This certainly looks like a great phone, but shouldn't you be comparing this to Android phone designs, not Apple ones? After all, as you just posted, the Android marketshare is 75% now. They are the leader. Its kind of funny watching you always compare everything to Apple. If Windows Phone is going to be successful it will be at the expense of Android, not Apple. Comparisons should be to that platform.
Brent (not verified)
on Nov 8, 2012

So...wait. I'm confused. Are you recommending the 8x? You liked it? It was hard to tell.

murphdog456
on Nov 9, 2012

Wow great review. You now made my win phone 8 buying decision very difficult. I had my heart set on the lumia 920 so far. I've been following all the press in regards to new hardware and I thought the lumia 920 was going to be the one. I follow both your podcasts and constantly read your site also the verge,engadget and cnet. I rely on tech blogs to help me make good buying decisions on gadgets but especially phones due to the contracts involved. I left android 2.1 froyo or whatever it was junk back then horrible battery life, software bugs and random reboots. But following you and my love for the Zune software and player I jumped on the windows phone 7 band wagon. what a ride. I currently have an Htc Titan running mango and I love the software. I've heard in the past that the beats audio was just a gimmick but I'm glad to hear its not. Besides normal phone use I love music and podcast so I want the best audio experience also a great screen. This will seem odd but I would like to know if the phone material would clean up easy from minor grease. I maintain 15 miles of conveyor systems which consist of electrical, pneumatic, hydraulic as well as mechanical repairs. I would hate to put a cover on that beautiful hardware. Keep up the great work with your site I heavily rely on your tips as well as your reviews. I have no apple products but I might purchase an I pad. I waited for the surface RT but it seems to be underwhelming. Your honest opinion of the product right now saved me from being disappointed. Well I just downloaded ITunes on my windows 8 laptop to get use to it before I purchase an I pad 4 or I pad mini. Which due you prefer? I will only use it for multimedia and share it with my wife and kids. I heard you talk about what a great echo system apple has for games and apps. Thanks.

ScottJ
on Nov 9, 2012

I went into a shop on 7th Nov in London to choose between the Lumia 820, 920 and the HTC 8X. They didn't have the 920's yet, but the 820 felt huge and heavy in the hand.

As soon as you pick up the 8X it just feels right, and I bought one there and then. It is a slick but of kit and the OS is very smooth. I am just figuring out the best way to subscribe to podcasts as it looks like there is a gap in the functionality in the windows store which Paul has already written about.

joaom
on Jan 4, 2013

Nice review. I also just picked up my HTC 8x in London. I used to have a Samsung Omnia 7 and the podcast functionality was what I was looking forward to use on this new phone.
I can see the "podcasts" option in the "Music" menu, but so far I could not found the right way to subscribe to any podcasts. Zune is not anymore the tool to sync and I could not figure it out how to setup the podcast with the new Windows 8 sync app.
By reading your nice article, you have been able to listen to podcast on this windows 8 phone.
# Please, could you share how you did it?

Thanks a lot,
Joao M.

pthurrott
on Jan 4, 2013

On-device support for podcasts is apparently US-only right now.

joaom
on Jan 5, 2013

Thank you Paul for your answer.

I cannot believe they are doing a rollout of "podcasts" feature based on territory/location. If that is the case, they should be consistent, i.e. do not show the "podcasts" option in the "Music Hub".

# What's the point?
# What is the problem?

I listen to podcasts on the go everyday, 1h to 2h of podcasts - better than radio, you choose what content and when to listen to it.
In the store I was so happy to see the "podcasts" item in the "Music" hub that I did not check before buying my phone. If I knew I would have rather stay with my Windows Phone 7.x => use the lovely Zune App to setup your Podcasts, sync with your Phone and here you go ... no issues !!!

I am trying to find a channel to report that to MS.
# Do you know which channel/forum/support I can use to ask them about this feature in Europe?

I am very happy with the new stuff (Kids' corner, "Rooms" a space to share more than just chats, ..;), but it looks like they have broken (or not deployed correctly) many things around the "Music hub" and screw the user experience on that side (Zune is gone ... Podcasts not available where it was previously, i.e. UK and France).

Thanks.
Joao M.

Dave (not verified)
on Nov 9, 2012

Does the HTC 8X have NFC? I couldn't see it in the specs.

ajmrly
on Nov 13, 2012

Hi Dave, in the US it seems to depend on carrier http://www.theverge.com/2012/11/8/3619204/verizon-htc-8x-wireless-chargi...

pthurrott
on Jan 4, 2013

NFC is not carrier-dependent. The HTC 8X has NFC. What is carrier dependent is "wireless charging," which is based on a technology called Qi, not NFC.

Zooks64 (not verified)
on Nov 9, 2012

Finally! A mobile friendly update to your site! I love it.

I left Windows mobile devices after my Motorola Qm. Went briefly to BlackBerry but now I'm in the Android camp.

This HTC 8x is a nice looking device but I'm not convinced that Windows Phone can compete with the Android feature set. Maybe one day I'll be back on Windows Phone. Maybe.

Zooks64
on Nov 9, 2012

Love the new mobile friendly update!

I had a Motorola Q and a Qm back in the day. Moved to a BlackBerry Tour but soon went to the Android side. Very happy with my Android devices.

This HTC 8x is as nice looking device. I'm just not convinced that Windows Phone can match Android features yet. Maybe some day I'll switch back to Windows Phone.

SteveCr48
on Nov 9, 2012

Just returned from the AT&T store. The 8X is beautiful! I'm with you, Paul. Soon, I too can say, "This is what I use."

Curtis
on Nov 10, 2012

Just returned from the AT&T store and you are right. Handled the Nokia devices and the HTC and I love the HTC. I am on Verizon so I ordered mine. Big step up from the trophy. Love the Windows Phone OS and the phone look great.

Paul, you were right on this one.

michaelk
on Nov 10, 2012

I like the phone as I'm with Verizon but what do you do if your music collection is greater then 16 GB? Keep waiting?

Bacchus1976
on Nov 11, 2012

I just picked up the Nokia 920 and was strongly considering the 8X as an alternative. I pretty much agree with everything you've written here. The 8X is simply gorgeous and while I haven't yet held it, it seems to be much more ergonomic and comfortable than the 920. The Nokia is a brick, that's a appeal in many ways and Nokia's reputation for durability seems to be displayed here. But the square edges, thickness, weight and bulk in the pocket are a little off putting.

The main reasons I went with the 920 over the 8X are the PureView Camera with image stabilization, Super Sensitive Touchscreen and exclusive apps. The camera and screen features might be shallow spec sheet appeal and the 8X camera/screen may be fully on par in all real world scenarios. I listen to far more music/podcasts than I do take pictures or video, so maybe I should have favored that Beats Audio more than the PureView. Based on this I may have buyer remorse.

However, there's simply no arguing that Nokia's exclusive apps are a major value add. City Lens is astonishingly good as is Nokia Drive. The exclusive games and other apps are icing on the cake. Secondly, Nokia is clearly committed to the platform and the product and I have zero doubt that Nokia will be proactive in releasing firmware updates and pushing Windows updates to the devices quickly and often. HTC on the otherhand may abandon this product from a support standpoint in 6 months.

From a pragmatic point of view, the Nokia is the safer bet even if the shallow side of me really wants to caress that gorgeous 8X.

ciscog33k
on Nov 18, 2012

I am of the same mind. I went to the Microsoft store in Toronto yesterday to play with both of them (and hoping for more colors, but alas it's just in black in Canada, apparently). The HTC feels absolutely fantastic in your hand and is a really beautiful phone in every way and it's even got an LED notifications light which is one of the few features on BB that I love.

The Nokia is chunkier and heavier (but hardly what I would call heavy), but the screen is noticeably bigger with a better aspect ratio. Looking at the specs it doesn't seem like much of a difference but it is.

However, the Nokia apps are absolutely killer. Drive, Maps (which htc has too), and TRANSIT. city Lens is less of a big deal for me. Transit is so awesome compared to what I'm used to on my iphone. And then there's the pureview camera with OIS which really does make a big difference... Lesser things like a screen I can use with gloves (i'm in Canada), and wireless charging are a bonus.

I will probably go with the nokia form but wish it had the form factor of the HTC. If there were nokia quality apps for nav and transit that I didn't have to pay extra for, I might go htc, but then nokia still has that camera and the better aspect ratio and screen size. For me, the extra weight and bulk is an acceptable tradeoff to make for the pureview/ois camera. I also think the HTC is a bit light on storage. The iphone 3gs i'm getting rid of had 16GB and it's the end of 2012 now and it's their top WP.

rogerandersonuk
on Nov 13, 2012

Paul - now you have been using the phone for a couple of weeks. How have you found the battery life? Seen some pretty negative reviews around it and wondering how it shapes up in real world use.

There's also been some complaints about build quality (light leakage from he usb socket and the ruberised coating coming off). Any issues for you now that it has seen some decent usage?

Cheers,
Roger

gary
on Nov 14, 2012

I've been using it since Saturday, on AT&T. I'm undecided whether to keep it or go with the 920, I have 14 days. No doubt it's a beautiful phone, the form factor and design are top notch. Coming off the HTC Titan, I like a big screen and this is just noticeably narrower and smaller screen size. The 920 looks more comparable to the Titan, but without the style of the 8X. I am getting used to the smaller form, and starting to like it but am undecided. I'm a little concerned about the battery life, and about the AT&T radio on this. I am noticing areas of no coverage when driving in my car where I had no such issues with the Titan. I didn't know there could be a difference in cell coverage since I'm always on AT&T, so I will have to figure that out.

RMatthews
on Nov 16, 2012

I have progressed from the T-Mobile Wing, HTC HD2, HTC Radar &. now the HTC 8X. my HTC Radar was as good or better than the iPhone or Android. The HTC 8X is by far better than any other phone that we manage on our company network and our clients networks. There is one complaint, I could play email attached wav files on all my other Windows Mobile phones but not on my HTC 8X I do hope there is a update that corrects this since our. Phone system can only send wav files.

Doug
on Nov 29, 2012

I've had my 8x for about a week now - tough decision between it and the Nokia 920, and wound up with the 8x mostly on the basis of two things - Nokia availability (I am with Bell Canada which doesn't carry Nokia at the moment), and this article. I like the phone but there are a few major problems so far.

A couple of my issues are with the O/S - I need to decide what and how to deal with my music. As a long time Android user, syncing my music and iTunes library and playlists was really easy with isyncr, I can't figure out how to sync my playlists in WP8, which is a problem, so I need to ditch iTunes and come up with a new way to deal with music.
The second issue I have is the weakness of notifications, if I look at one email out of the 15 that show up on my live tile, when I go back, the tile displays 0 unread messages. The weaknesses in music and notification shows WP8 to be a young operating system, but these are things that should just work if MS wants to be competitive with Android and iPhone.

My last beef is with the 8x specifically, how can you be touted as a "Flagship" handset and ship without turn by turn navigation? The lack of Nokia apps is a major strike against the 8x, even if it does have beautiful design. Not sure what will happen with this, I'm not interested in a subscription navigation service, when every other handset has it included for free.

None of these are showstoppers, and I believe it will all be worked out eventually, but the lack of driving directions leaves me recommending Nokia when people ask which WP8 phone they should get.

thammond
on Nov 30, 2012

I had a Lumia 900 and loved it. I decided to try the 8X. Got it on Saturday, exchanged it on Wednesday for a Lumia 920. The 8X just felt too small, the edges felt too sharp, and the button placement and sensitivity just felt wrong. And believe it or not, it felt too light. The 920 feels just right. I can grab it without having to be careful of hitting any buttons, I can hit the lock button without having to put my entire hand around the handset, and the screen is a little wider so it is easier to type on. I think HTC is on the right track, but Nokia wins this round.

LondonOnLogic
on Dec 20, 2012

Fair comments, Paul. I also loved the feel of the 8X and if the decision were an emotional one only, I would have bought that phone. However, as I live outside of the US and have a comparatively poor mobile data plan in here in Canada, then the extra on-board memory of the 920 became a real selling point. I can't go "to the cloud" for everything, particularly music.
Additionally, I'm not a small guy and find that the 'extra' weight of the 920 is not a problem at all. Even my 5-year-old manages to wield it without straining. ;-)
Lastly, it's been said before, the quality of the camera results in normal, indoor and poor lighting conditions is astounding. Better than any of my point-n-shoots except for the Canon S95/S100.

DavidAHood
on Mar 4, 2013

A great article and I especially liked all the comments on it. I went to Verizon this weekend intent on getting an 8X only to find out that they had just pulled them off the shelf without explanation. I was most impressed with the Samsung ATIV but I walked out with the Nokia 822 and cannot be happier. Its thick, its not as sleek, its more "apple-looking" than the other two, but I am in love with the apps and the speed. The removable battery and the memory expansion are nice as well. I got the NFC charging back for it and it works flawlessly! I love this phone! BTW, I had an HTC Trophy before this one and was quite happy with it as well.

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What I Use