Windows 8 Tip: Photos App + Library

In an earlier article, Windows 8 Tip: Overcoming Library Limitations, I did something I don’t normally like to do in this series, and presented only part of the story. The problem is that the Metro style digital media apps in Windows 8—Photos, Xbox Music, and Xbox Video—work differently when it comes to how or whether they can access content from different locations. So this time around, I’d like to step back and examine just the Photos app explicitly, and perhaps a clearer picture will emerge.

photos-app
The Photos app: It looks nice, but it doesn't always recognize your own content for some reason

As a refresher, the Photos app is a full-screen, Metro-style experience for enjoying your own photos, ostensibly wherever they may be found. It provides links to your local photo collection as well as your photos on SkyDrive, Flickr, and Facebook, and on your other connected PCs.

(Photos also provides very basic photo acquisition capabilities. You’re better off using Photo Gallery or another more full-featured photo management application for this purpose, however.)

As with the other digital media apps, Photos uses the underlying Windows 8 libraries capability to determine which local photos to display, with the theory being that any locations you add to the Pictures library will show up automatically in Photos. That, of course, is not necessarily how it works.

By default, the Pictures library in Windows 8 aggregates two on-disk locations: My Pictures (typically C:\Users\your-user-name\Pictures) and Public Pictures (typically C:\Users\Public\Pictures). If this is where you store your pictures, Photos will work fine, and there’s no need to read any further.

If, however, you choose to modify the Pictures library configuration to point to other locations, your success rate will vary. So let’s take a look at the various locations you might use for this library and thus for the Photos app.

Removable device. What we mean here is basically a small capacity removable device such as an SD card, micro-SD card, or a USB memory stick. (USB hard drives work fine.) If you try to add such a device (or a folder on such a device) to a library in Windows 8, you’ll receive this error message.

no-remove

In Windows 8 Tip: Overcoming Library Limitations, I mentioned that you could overcome this limitation by creating a shortcut to the device and mapping the shortcut to the library (instead of the actual path). However, while this works fine with a micro-SD card on the Samsung tablet for some reason, it hasn’t worked in subsequent tests with SD and USB devices. So this isn’t going to work in most cases.

USB hard drive. You can add a location on a USB hard drive to the Pictures library, and the photos from that disk will show up just fine in Photos. Naturally, the drive has to be plugged in for this to work properly, but it does work.

Folder share on Windows 7/Windows Home Server 2011/Windows Server 2008. Windows 8 will let you add a folder share from a Windows 7, Windows Home Server 2011, or Windows Server 2008-based machine. (This is via the Network explorer and using a standard UNC path like \\VAIL\Pictures.) But the pictures in that folder will not display in Photos. It’s like they don’t exist.

Homegroup-based share on Windows 7/Windows Home Server 2011. Windows 8 will let you add a homegroup-based folder share from a Windows 7 or WHS 2011 PC to your Pictures library. But the pictures in that folder will not display in Photos. This surprises me, since adding a share this way to the Music or Videos libraries does allow that content to work with the respective Metro style app. Why does this work differently in Photos? I have no idea.

no-workie-01
The Photos app will not display content from Windows 7 or WHS 2011 based machines that is shared through a homegroup

Folder or homegroup-based share on Windows 8 or Windows Server 2012. Network shares on Windows 8 or Windows Server 2012 should always work: You can add them to the library and their contents will show up as expected in Photos. This is true of both UNC paths (\\MICRO\Pictures) in Windows 8 and Server 2012 and homegroup-based folders in Windows 8.

Shares from older Windows versions. I’ve not yet tested shares from Windows XP or Windows Home Server (original version, which was based on Windows Server 2003) and am not sure that I will be able to do so. My email indicates that content in these shares is not working with the Photos app, however.

NAS-based share. I don’t have any non-Windows NAS (network-attached storage) devices to test, but based on my email, this isn’t working for anyone either. While it’s likely that individual NAS boxes have varying degrees of compatibility with Windows, my guess is that most people with these types of devices will experience issues. I’ll pick up an inexpensive NAS this week, but the reality is that my experiences here might not be completely relevant to what you’re seeing. That said, if you’re seeing an error related to indexing, you should consider trying the Win7 Library Tool.

So to wrap this up, it appears that pictures on local disks, on USB hard drives, and on Windows 8- or Windows Server 2012-based machines (shared either normally via UNC path or with the homegroup) will work fine with the Photos app. But if your photo collection is elsewhere on your home network—an older Windows machine or a NAS—you’re out of luck.

Of course, the Photos app, like the other Metro style apps in Windows 8, is a work in progress. I do think it’s odd that it appears to work a bit differently than the Xbox Music and Video apps with regards to accessing content in its respective library, but perhaps this and other issues we’re seeing now will be fixed over time as Microsoft improves this app (and the other apps). We can only hope.

 

Discuss this Article 11

Giles King
on Nov 9, 2012

Great article, once again you explain what Microsoft will not.

A small update from my own experience. The photos app does not work for all local disks. I have my users folder located on a secondary SATA hard drive in my pc and have a symbolic link from c:\Users to d:\Users. The photos library is pointing to c:\Users...
This works fine for everything except the photos app which will not display any photos from my library. (the app is up to date)

pitchav
on Nov 17, 2012

I hva same issue: after moving my Pictures to another disk: everything is finer in Explorer but the photo App doesn't work.
Same issue for video App...
So just wait for 8.1 ?!

benjansky
on Dec 1, 2012

I found a workaround for Windows 7 networked pictures not showing in Windows 8 photo app issue. Map a network drive on your Win 8 machine to your Win7 network pictures. Then in Windows 8, add that mapped network drive to your pictures library. Give it some time to replicate but they will show up in the Windows 8 photo app! I have 1200 pics, took longer than 10 mins to show.

Aaron
on Dec 4, 2012

`Network shares on Windows 8 or Windows Server 2012 should always work: You can add them to the library and their contents will show up as expected in Photos. This is true of both UNC paths (\\MICRO\Pictures) in Windows 8 and Server 2012 and homegroup-based folders in Windows 8.`

Wow this is incredibly frustrating. I have installed Server 2012. I have a mapped drive. I try to add it to the library on the Windows 8 machine and I ALWAYS get the message that it must be indexed. Tried a share from the Server 2012, same thing. Please, any advice ...

Aaron
on Dec 4, 2012

This does not work for me. I have a Server 2012 machine, I map the drive that has my music on it. I try to add that to the library on the Windows 8 machine. It always complains that it needs to be indexed. Does anyone have explicit instructions on getting this workingÉ

Lemble
on Dec 8, 2012

I have had some issues with the photos and other apps not working for all local disks and/or folders even though folders on other disks/locations where added to the libraries. The solution I have found is to ensure that security for the folders on the secondary drive/location include SYSTEM with full control. Once that was done everything appeared in the metro apps.

benjansky
on Dec 8, 2012

I swear the folders showed up in the photo app after mapping it. I just went back today to check and its all gone. i will continue to look for a solution.

kegobeer
on Dec 11, 2012

For anyone who gets the indexing message, it's a very simple fix. On your Server 2008 machine, install the Windows Search Service.

kegobeer
on Dec 11, 2012

To fix the indexing message, install Windows Search Service on your Server 2008/2012 machine.

tom.allen
on Dec 12, 2012

Here is an article by Microsoft on how to solve this problem for Windows 8. Their fix is to use a symbolic link.

"Libraries: How to add or remove a folder"

http://hs.windows.microsoft.com/hhweb/content/m-en-US/p-6.2/id-1bded105-...

Aylarja
on Feb 11, 2013

I store all of my photos on a WHS v1 server. The workaround I found was to change the location for the "My Pictures" folder to my network share. Windows 8 now includes my photos in the Pictures Library. By default, Windows wanted to cache these files locally to make them available offline, which I did not want, so I turned offline caching off. Some may not want the side effects of changing the location of the "My Pictures" folder, but it does work. Should be unnecessary, though.

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