Stay Connected

Richard Hay

Senior Content Producer,
Penton Technology

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well in what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – – came online in 1995. Back then I used GeoCities Web Hosting for it and is the result of the work I have done on this site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed in the Microsoft MVP for Windows each year on January 1st for seven consecutive awards in the program.

I host the Observed Tech PODCAST which is a weekly look at all things tech with a decidedly Microsoft angle however, all subjects are discussed including security, social media, hardware, software and anything tech-ish!

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology.

Windows 10 Fall Creators Update: Three Things To Check Out
As you have seen throughout our Windows 10 Fall Creators Update review content there are a lot of new features and enhancements in Microsoft's latest update for their flagship operating system. So where should you begin exploring?
Windows 10 Fall Creators Update: Where are my OneDrive Files On-Demand?
One of the key features of the Windows 10 Fall Creators Update is the return of OneDrive Placeholders, now known as OneDrive Files On-Demand but they are not showing up right after the upgrade.
Windows 10 Fall Creators Update: Accessibility
Microsoft has demonstrated a consistent commitment to accessible computing with its Windows 10 features, and the Fall Creators Update showcases several new tweaks to increase access for all users.
Windows 10 Fall Creators Update: Productivity
Spread across the Windows 10 Fall Creators Update are new features, both large and small, that can improve your productivity.
Windows 10 Fall Creators Update: Security
From improved controls to keep your system from becoming the victim of a malware attack like WannaCry and providing new tools to reset your PIN or recover your account on a Windows 10 Device, the security profile of the Windows 10 Fall Creators Update continues to improve.
Windows 10 Fall Creators Update: PC Gaming
Microsoft is making gaming a first class citizen on Windows 10 and that continues with the Fall Creators Update with a couple of tweaks and more Xbox Play Anywhere games being released.
Windows 10 Fall Creators Update: Microsoft Edge
Microsoft's Windows 10-specific browser gets its next set of enhancements as part of the Fall Creators Update.
Windows 10 Fall Creators Update: Your People
Creativity can sometimes be a team activity so quick and easy access to your top contacts can save you time during projects. The Your People toolbar on the Windows 10 Fall Creator Update taskbar can put those contacts right at your fingertips.
Windows 10 Fall Creators Update: The New Ecosystem Between Windows 10, iOS, and Android
The Windows 10 Fall Creators Update beings together your Windows 10 devices and mobile platforms you might use like iOS and/or Android to enable easy sharing between devices.
Windows 10 Fall Creators Update: The Photos App
Learn about the enhancements to Microsoft's Photos App that introduces enhancements around the creation of videos and slide shows including new 3D Effects, Music, and Text features.
Windows 10 Fall Creators Update: Windows Mixed Reality and 3D
After trying to get Mixed Reality fully implemented in their Creators Update earlier this year, Microsoft finally sees the merging of the software and hardware in the Fall Creators Update to deliver this feature to end users. Along with improved tools such as Paint 3D and the Mixed Reality Viewer, there are now new avenues of creation for those on Windows 10.
Windows 10 Fall Creators Update: The Operating System
Microsoft has released their fourth feature update for Windows 10 and this article focuses in on the enhancements that have been made to the operating system itself and the specifications needed to run it and mixed reality hardware.
Windows 10 Fall Creators Update: Review Central
We're examining every part of this update, from productivity to gaming to security. You can find all our coverage here.
Surface Book 2 Launch Announcement: Hands On Venue
We had the opportunity for Hands On briefings with Microsoft Product Managers about the Windows 10 Fall Creators Update and to speak with Surface Engineers about the design and hardware behind the new Surface Book 2 devices.
Surface Book 2 Launch Announcement: Hardware and Product Shots
Microsoft has refreshed their Surface Book product line with the release of Surface Book 2 in two new sizes and multiple configurations. Included in the hardware launch were new accessories for Surface hardware including a Surface Precision Mouse.
Your Computer Might Be Working for Currency Miners
October 17, 2017

It is not actually an infection in the sense of malware but just uses computer cycles while you are browsing their website. The one sure way to prevent it from happening is to...

Go to Sleep, Alexa. It's Not OK, Google
October 12, 2017

Could be considered a disaster as they are disabling the feature completely - I guess if it is not all hardware related they might be able to ship a firmware fix for it and...

Patch Tuesday for October 2017: Sorting Through This Month's 55 Patches And Updates
October 12, 2017

It appears this is related to customers using WSUS because apparently Delta updates were pushed out alongside of normal updates and that is what caused the problems.


Taking Inventory of Microsoft Edge Extensions - October 2017 Update
October 6, 2017

I think there is a balance to be struck. They seemed to have done very well with apps in the Microsoft Store on Windows 10 devices so translate those processes to the Edge...

Ask @WinObs: How secure are my OneDrive files?
October 6, 2017

Do you mean on the local level or in the "cloud" where those files are stored?

Sponsored Introduction Continue on to (or wait seconds) ×