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Richard Hay

Sr. Contributing Editor,
Penton Technology

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well in what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – – came online in 1995. Back then I used GeoCities Web Hosting for it and is the result of the work I have done on this site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed in the Microsoft MVP for Windows each year on January 1st for seven consecutive awards in the program.

I host the Observed Tech PODCAST which is a weekly look at all things tech with a decidedly Microsoft angle however, all subjects are discussed including security, social media, hardware, software and anything tech-ish!

I began contributing to Penton Technology websites in January 2015.

Official Twitter App Update on Windows 10 Introduces New Features 1
It is great to see Twitter updating their official app for Windows 10 but is it ready for a real power user to have as their daily driver on the social media network?
Microsoft Issues an Out of Band Flash Update for Windows
Earlier this month Microsoft decided to push their February Patch Tuesday updates into next month despite a couple of pending security concerns that needed to be addressed.
Microsoft Garage Releases Email Insights Search App for Outlook and Gmail Accounts 1
This Microsoft Garage app aims to improve your efforts to find that one specific email you are looking for in your entire digital archive of emails.
Microsoft Partners with Medical Technology Company Stryker to use HoloLens for Operating Room Design
One of the powerful uses of augmented reality with the HoloLens is the ability to visualize a space and equipment to plan the layout and efficiency before any physical construction is started.
Adguard and Ebates Added to Windows Store and Slow Trickle of Microsoft Edge Extensions
The slow growth of the available extensions for Microsoft Edge continues with just two new options added so far this year.
Hands On: Inviting Others to use your Premium E-Mail Service
This is how you invite others to create their own unique e-mail address at your Premium custom domain and how they will sign up for that account.
Microsoft Launches Windows Insider Program for IT Pros and Businesses
Microsoft wants to hear from IT Pros and learn how the company can better support efforts to test Windows 10 in their organizations.
Microsoft Delays February Patch Tuesday Updates Until Next Month 3
Microsoft abruptly cancelled pushing out their monthly updates to users this week and a day later informed customers that those scheduled patches will not be delivered until next month.
Hands On: Signing Up and Configuring Premium with a Registered Domain
I documented the process of signing up for premium using a domain I already have registered and going through all of the configuration steps to connect the proper DNS settings to Premium.
Add Your Microsoft Account Based Calendar to the Amazon Alexa Service 1
Amazon has finally added the ability to link a Microsoft Account to their Alexa service so you can manage your calendar through the Alexa service. Premium Email Service No Longer in Preview; Remains U.S. Only Offer 1
Microsoft is now offering their Premium service without any labels or tags such as preview or beta.
Logitech BRIO 4K Pro Webcam Camera Settings App, Windows Hello, and Sample Images 2
Although not necessary to use the new BRIO 4K Pro Webcam from Logitech, we take a look at the Camera Settings App and the Windows Hello setup process on Windows 10 for the new hardware. We also show some sample images using the Windows 10 Camera App.
Unboxing the Logitech BRIO 4K Pro Webcam
The Logitech BRIO 4K Pro Webcam was announced last week and is now shipping. We received a review unit and give you an unboxing and hands on look at the new webcam and Windows Hello compatible hardware.
Windows 10 (Redstone 2) Build Tracker for Mobile 1
Microsoft has begun development on the next major update to Windows 10, code named Redstone 2, and it is expected to be released some time in 2017. This page will track all of the Mobile builds released under the Redstone 2 branch for testing and preview.
Windows 10 Creators Update Build 15031 Hands On 4
We take a closer look at a couple of new features in this latest build for Windows 10's next major update.
Windows 10 Creators Update Build 15031 Hands On
February 10, 2017

They announced that feature would not make it into Creators Update on 19 January when they pushed out Build 15014. The note about that is in the announcement blog post from...

Logitech Announces BRIO - First Ever 4K Professional Webcam with HDR and Windows Hello Capability
February 8, 2017

Based on my experience with the StarGazer I concur with those same observations.

The Intel RealSense F200 Developers Kit Camera works on AMD systems
February 6, 2017

Well I just went and checked the Intel RealSense DevKit site and it appears the order links are no longer there.

Are you wanting to do development or looking for the...

CES 2017: Hands On with the Brydge Surface Pro 3/4 Keyboard
January 9, 2017

I think you will find that IndieGoGo and other crowd funding sites work a little bit different than standard retail options.

CES 2017: Hands on with HoloLamp - 3D Projection without Glasses
January 7, 2017

That first image was just a shot of the device and projection. It had not been aligned to the viewers face as it is in the video.

This is a prototype but eventually it...

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