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Richard Hay

Senior Content Producer,
Penton Technology

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well in what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – – came online in 1995. Back then I used GeoCities Web Hosting for it and is the result of the work I have done on this site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed in the Microsoft MVP for Windows each year on January 1st for seven consecutive awards in the program.

I host the Observed Tech PODCAST which is a weekly look at all things tech with a decidedly Microsoft angle however, all subjects are discussed including security, social media, hardware, software and anything tech-ish!

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology.

Official Windows 10 S & Office Apps Frequently Asked Questions from Microsoft Support
The Surface Laptop is now available through retail channels and Microsoft has a complete FAQ about the new version of Windows 10 S which is the operating that ships on those devices. In addition, a new Office on Windows 10 S FAQ has also been published.
How To: Make Cortana Your Default Assistant Option on Android Devices
The latest update to the Cortana app on Android now allows you to select the Microsoft digital assistant as your default on Android devices.
App Tour: Picture Editor by Aviary
In this app tour, I take a closer look at a possible Windows Store option to replace desktop software I use for editing images.
Five More Microsoft Edge Extensions Quietly Arrive in the Windows Store 1
Over the last 3 1/2 months a total of 17 new extensions have been published for Microsoft Edge in the Windows Store. This is by far the biggest period of growth for the two year old browser and is a good sign.
Hands On: New Skype on Android (Screenshots) 1
If the new update for Skype on Android, which was released earlier this month, is any indicator then the move is towards the Snapchat generation as Microsoft tries to make its own chat client popular among younger users.
How To: Quickly Check Your OneDrive Storage Space Usage in Windows 10
You can check your OneDrive cloud storage in Windows 10 in just two clicks.
Microsoft Explanimators: Straightforward Introductory Level Explanations on Technology
Even animated videos can help our understand of modern day technologies.
Microsoft & Security: Older Windows OS's Once Again Receive Security Patches for Critical Threat 3
For the second month in a row Microsoft has issued security patches for versions of Windows which are no longer officially supported. The patches, which address a high level security threat, were released as part of the companies regularly scheduled Patch Tuesday updates.
OneDrive Files On-Demand Now Available for Windows 10 Redstone 3 Testers
It has been missing from Windows desktops since early test builds of Windows 10 in 2015 but today it begins a return as a new feature in the upcoming Windows 10 Fall Creators Update. Testers are now getting access to OneDrive Files On-Demand in Fast Ring builds of Redstone 3 in preparation for its release later this year.
OneDrive Files On-Demand (Screenshots)
Take a closer look at OneDrive Files On-Demand in action on Windows 10 Build 16215 for Redstone 3.
OneNote Hack Follow-Up: How To Make a Single Quick Notes Section Work Across Devices
Turns out just a little bit of patience will enable you to use the same Quick Notes section for all of your devices accessing OneNote.
Xbox One X: Microsoft's Premium Console Launches on 07 November for $499 but Should You Upgrade?
Sunday was Microsoft's two hours in the spotlight as they announced their latest hardware and games to kick off the annual Electronic Entertainment Expo in Los Angeles with their huge media briefing event.
Microsoft is Shutting Down File Sharing and Storage Service in December 2017
The service, which started out as a partnership with Facebook in 2010 and saw a significant redesign in 2015, is being replaced by a combination of SlideShare and OneDrive.
Quick Tip: How To Turn Your Windows 10 Creators Update Device into a Wi-Fi Hotspot 7
The capability to turn your Windows 10 device into a Wi-Fi Hotspot is now built into the operating system eliminating the need for third party software solutions.
OneNote Hack: Easily Sharing Items Across Multiple Devices 4
This trick will help you manage a collection of shared items across multiple devices to consolidate them into a single OneNote Notebook.
Google Will Stop Reading Your Emails for Gmail Ads
June 27, 2017

I suspect they are not going to purge what they have but just stop collecting in the future. Plus they have web browsing data as well if you use their tools so they are still...

Microsoft & Security: Older Windows OS's Once Again Receive Security Patches for Critical Threat
June 14, 2017

Very true however, each of those companies have entered into a very expensive contract with MS for that support. I wonder how they (the companies paying) feel about these same...

OneNote Hack: Easily Sharing Items Across Multiple Devices
June 7, 2017

I have not thought of the web clipper for some time - I seem to recall it did not fit my style of saving I needed at that time - but maybe things have changed. I will fire up...

Quick Tip: How To Turn Your Windows 10 Creators Update Device into a Wi-Fi Hotspot
June 7, 2017

Yes that is exactly what I am doing at the moment with the S8 connected Wi-Fi to the SB which is connected to Wi-Fi for the Internet connection.

Have never tried the...

Recovery Options Following Microsoft's Inadvertent Windows 10 Build Release
June 2, 2017

What you should do is set the date of your device forward about 20 years. Restart it and then go check for updates - that update should then time/error out.

After it...

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