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Richard Hay

Senior Content Producer,
Penton Technology

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well in what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – – came online in 1995. Back then I used GeoCities Web Hosting for it and is the result of the work I have done on this site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed in the Microsoft MVP for Windows each year on January 1st for seven consecutive awards in the program.

I host the Observed Tech PODCAST which is a weekly look at all things tech with a decidedly Microsoft angle however, all subjects are discussed including security, social media, hardware, software and anything tech-ish!

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology.

Microsoft Launches Surface Book 2 with 13 and 15 inch Models
Microsoft's message around this new hardware: Windows 10 Fall Creators Update, Microsoft Office and the Surface hardware come together to create a system that boosts users' productivity.
Windows 10 (Redstone 4) Build Tracker for PCs
Microsoft has begun development on the next major update to Windows 10, code named Redstone 4, and it is expected to be released some time in the spring of 2018. This page will track all of the PC builds released under the Redstone 4 branch for testing and preview.
Windows 10 (Feature 2) Build Tracker for Mobile 5
Microsoft has begun development on the next major update to Windows 10, code named Redstone 3, and it is expected to be released some time in the fall of 2017. This page will track all of the Mobile builds released under the Redstone 3, now referred to as Feature 2, branch for testing and preview.
Microsoft Edge Now Available in Preview on Android Devices from the Google Play Store
The Android version of Microsoft Edge is now available from the Google Play Store so users can begin using the preview software and learn how it integrates a users ecosystem between mobile and desktop devices running Windows 10.
Monetizing Windows with Premium Content for Office 365 Subscribers in the Photos App 2
We first heard that Microsoft was looking into methods for monetizing Windows 10 last November and it looks like we are seeing some of those first efforts this week.
Patch Tuesday for October 2017: Sorting Through This Month's 55 Patches And Updates 2
What is this patch named? What does it fix? Why would we install it? -- We revamped our look at the monthly security releases to share how we'd respond and what we'd download on our machines.
Skype, Cortana, and Privacy: Nothing has Changed with Addition of New Feature
Microsoft has continued to improve the privacy profile around Windows 10 over the last two years alongside of the apps and other services on the operating system. The latest feature announcement for Skype which can allows you to incorporate Cortana also adheres to those privacy expectations despite discussions to the contrary.
Windows 10 Version 1511 Lifecycle Support Ends Today
The first feature update for Windows 10, known as the November Update or Windows 10 Version 1511, is no longer supported after today's Patch Tuesday updates.
The Magic Window Is Closing Between RS3 and RS4 Fast Rings
Now is the time to get off the Windows Insider Fast Ring train if you want to stick with the semi-annual channel release of the Windows 10 Fall Creators Update.
Crowdsourcing: Microsoft Opens Site for Submitting Malicious & Phishing Sites for Review
Microsoft is now accepting public submissions of suspicious websites that might be used for phishing or distributing malicious software.
Ask @WinObs: How secure are my OneDrive files? 5

Windows Live Folders, Windows Live SkyDrive, SkyDrive, and OneDrive.

Microsoft's cloud based file sharing and syncing service, now known as OneDrive, has been through a few iterations throughout its 10 year history.

These days it is available to anyone with a Microsoft Account and typically provides 5GB of cloud based storage unless of course you have an Office 365 subscription or might have been grandfathered as storage allowances changed over the past few years.

Taking Inventory of Microsoft Edge Extensions - October 2017 Update 3
It is once again time to check in on the progress of the extensions being build for Microsoft Edge in Windows 10.
Resource: Microsoft Office 365 Training Center
Get ahead of the learning curve with this resource from Microsoft for Office 365.
Microsoft Edge Browser is Going Mobile on iOS and Android
Microsoft throws another unexpected curve ball this week as they announce that their new browser built for Windows 10 will go mobile on iOS and Android devices
Arrow Launcher Becomes Microsoft Launcher on Android Devices 1
What began as a small Microsoft Garage project last year has now morphed into the Microsoft Launcher for Android based devices.
Your Computer Might Be Working for Currency Miners
October 17, 2017

It is not actually an infection in the sense of malware but just uses computer cycles while you are browsing their website. The one sure way to prevent it from happening is to...

Go to Sleep, Alexa. It's Not OK, Google
October 12, 2017

Could be considered a disaster as they are disabling the feature completely - I guess if it is not all hardware related they might be able to ship a firmware fix for it and...

Patch Tuesday for October 2017: Sorting Through This Month's 55 Patches And Updates
October 12, 2017

It appears this is related to customers using WSUS because apparently Delta updates were pushed out alongside of normal updates and that is what caused the problems.


Taking Inventory of Microsoft Edge Extensions - October 2017 Update
October 6, 2017

I think there is a balance to be struck. They seemed to have done very well with apps in the Microsoft Store on Windows 10 devices so translate those processes to the Edge...

Ask @WinObs: How secure are my OneDrive files?
October 6, 2017

Do you mean on the local level or in the "cloud" where those files are stored?

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