SCROOGLED!

Microsoft Gets Aggressive in Fight Against Google

Microsoft has apparently taken off the gloves in its fight against Google. And if you thought Gmail Man hit a little too close to home, wait until you see Scroogled. This new Microsoft web site says that all of Google’s shopping results are now paid ads.

“In the beginning, Google preached, ‘Don't be evil,’ but that changed on May 31, 2012.” The Scroogled web site notes. “That's when Google Shopping announced a new initiative. Simply put, all of their shopping results are now paid ads.”

“In their under-the-radar announcement, Google admits they've now built ‘a purely commercial model’ that delivers listings ranked by ‘bid price,’” the site continues. “Google Shopping is nothing more than a list of targeted ads that unsuspecting customers assume are search results. They call these ‘Product Listing Ads’ a ‘truly great search.’”

Yikes.

Microsoft has coined the term Scroogled, and it offers the following defintions:

1. The Google practice of selling their shopping search results to a high bidder; known to produce intense anger in online shoppers who might miss out on the best price or the highest quality items.

2. Because Google Shopping only includes results from advertisers who pay them, some of the world's largest retailers aren't included.

3. The loss of money associated with a bad Google Shopping search result. Side effects of not getting the best price when you thought you were include sadness, frustration and overall indignation.

See also: bamboozled; befuddled; duped; flimflammed; hoodwinked; hornswoggled

Sample sentence: "These jeans were a top pick on Google but I found a better price–I've been Scroogled!"

And, there is of course an excellent video to accompany this site as well. Enjoy. Oh, and use Bing for your holiday shopping needs. Obviously. :)

Discuss this Article 14

aras
on Nov 28, 2012

I never bought Microsoft's Gmail Man thing. All email services (including Hotmail) have algorithms to scan ("read") your emails, whether to stop spam or display relevant ads.

But this is much more interesting (if true). Thanks Paul. Will be interesting to hear Google's response.

mog0
on Nov 29, 2012

Well, unless Microsoft are both lying to consumers and breaking the terms of their own terms of use, they do not scan your e-mails for ads or any other kind of targetting. I don't want some company learning about me personally, including medical conditions, financial details, and a multitude of other things that Google could learn from my e-mails.
Granted you have know real way of knowing if MS are sticking to this but I doubt they would break their own promises as they would be on the receiving end of very large fines and law suits around the world if they were ever caught out. It would only need one disgruntled developer to tip off the authorities.

Alex Alexzander
on Nov 28, 2012

Too funny.

-V-
on Nov 28, 2012

I did a Shopping Search for the Motorokr S305 on both Google and Bing. The results were the same. In addition, I searched for "Xbox 360" on both Google and Bing. They are practically the same, but for Bing it displayed a couple of old Xbox 360 Elite consoles on sale. IMO, results that display quite a few number of the (RRoD) Xbox 360 Elite consoles is exactly "relevant result."

rx78
on Nov 28, 2012

MS needs to support this with "unscroogled" results. For the most part, both google and bing show same almost exact list. Which may be a good thing, as it makes bing just as good as google - but then attack makes no sense. People will go bing, compare, say "scroogle you, MS" and keep googling as they did before. At very list I would expect examples on how shopping at bing is better, comparing results, giving useful tips etc. Not just silly soundbites and fingerprinting.

Daniel D
on Nov 28, 2012

I am a big consumer of Microsoft technologies and a developer for their platform too, but really Microsoft need to get over this whole search thing. They have lost the market and its just that plain and simple. Time to move on.

Microsoft need to spend their time and energy on what they might still be able to influence. Windows 8 phone very much comes to mind. The phones and OS are great, but they are far to expensive in the market and there is not enough makes and models in the market to grab peoples attention.

Put several billion dollars into subsidising them. Free licenses for hardware vendors like Andriod would be a good start. That is where money should be going, not into Bing. Google has won that war and is well on its way to winning the smartphone war. Time to put up a fight where there still is a fight worth having.

bennett_cg
on Nov 29, 2012

I have to disagree with you on a few points here. There are 4 high quality handsets available in multiple colors at the launch of WP8 and probably a dozen different models of WP7s.
Pricing on these units undercuts comparable handsets, even more so when bought on contract. Slapping a $0 price tag on something devalues its brand, making it seem like it should be free because of a lack of quality.
Finally, Bing is a very important part of the MS ecosystem because it provides users with an integrated, viable alternative to Google's search and services.

Rishicash
on Nov 30, 2012

And I have to disagree with you. Though brand diminishment by price reduction or even elimination is usually true, it certainly isn't always true. Few would think the Nokia 920 or HTC 8X would lack quality even if free and the brand wouldn't suffer. Most people understand that phones in the US are subsidized through carrier contracts. And as we know, it's all in how it is handled at the point-of-sale. If the Surface Pro was going to be free, would you not get one and tell all your friends?

shanepbrady
on Nov 28, 2012

Everyone should check out Danny Sullivan's takedown:

http://searchengineland.com/microsoft-attacks-google-with-scroogled-camp...

aras
on Nov 29, 2012

Good read, thanks. Pot / kettle situation for sure...

JeffinLondon
on Nov 29, 2012

MS still promoting Bing?

Just plain bad business. How much money did Bing lose this year? Will the shareholders ever wake from their slumber to deliver a tough message to Ballmer?

Cyberherbalist
on Nov 29, 2012

What is the Bing hatred, anyway? My business pays for Google Adwords for its good results in bringing in customers, but I personally almost always use Bing and regard its results as superior. I have nothing against Google, though. I check the Googlemonster occasionally to be sure my ad placement is satisfactory, and generally I like Google, too. I just like Bing better. And I say this as a loyal and happy Gmail customer, too.

Corwin
on Nov 29, 2012

Many price comparison sites uses pay-to-rank strategy that make the results ads and not truly fair shopping results. idealchooser.com is a fair one that states merchants can not pay to rank higher. There are others out there as well, just read the site's method of ranking results and the offers they make to merchants, like pay to rank higher. This way you can be sure to get fair results and better deals and prices.

spaul41
on Jan 11, 2013

The statement was made the Bing is losing money. I believe they are now the search engine for Yahoo.com which combined with MS, should be a pretty decent percentage - much less than google but it still should be profitable.

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