Apple Turns Off the Bile, Sells Macs For What They Are

I was a vocal critic of Apple's "I'm a Mac, I'm a PC" ad campaign for two reasons. One, they often lied about Windows. And two, they were more about mocking and criticizing Windows and PC users, and less about selling the advantages of the Mac. Well, that ad campaign is officially dead, and it's not coincidental that the last TV ad appeared in the very same month (October 2009) that Microsoft delivered Windows 7. Everyone loves Windows 7, so there's just no ripe target for Apple to mock and belittle. And now they've switched gears. They're actually selling Macs based on the strengths of the Mac platform, not on the (supposed) weakness of the competition.

And you know what? It's nice. The new campaign, Why You'll Love a Mac, is exactly what I've been suggesting Apple do all along: Drop the bile and sell Macs, sell them on the platform's strengths, and drop the anti-Windows BS. So good for them.

Why get a new PC and just upgrade your computer, when you can get a Mac and upgrade your entire computer experience?

Learn why you'll love a Mac

The reasons, incidentally, are:

It's designed to be a better computer
It comes with software you'll love to use
It comes with the world's most advanced OS
It comes with award-winning support
It runs Office and works with your existing PC files
It's compatible with your stuff
It doesn't get PC viruses
It's loaded with the latest technology
It runs Windows and Windows applications

You can quibble with a few of these I guess. ("World's most advanced OS"? Get over yourself.) And yeah, the virus thing is obviously a dig, but it's certainly true. The majority of these, however, are simply statements about the Mac platform,and I think that's laudable. And long overdue.

Discuss this Article 28

tayme
on May 21, 2010

I agree. THere are good points that will sell MAcs and it will be refreshing to see Apple sell them on those points.

I do wonder, though...how will the extreme Mac user community that frequents this site and others that write about this react. I think that I know...

--tayme

scarper
on May 21, 2010

Toward the end of that campaign they had resorted to making fun of Windows 95 which felt desperate so it's nice to see them actually selling the positives.

"Loaded with the latest technology" is also a stretch considering how slow Apple is to update their hardware. The Macbook refresh announced this week is case in point.

As always, I use and like my Macbook Pro, I just value the truth over peculiar partisanship.

freakyfelt
on May 21, 2010
Apple has had this ad campaign for a long time on their website, probably as long as the "I'm a Mac" campaign.
Ocean
on May 21, 2010

Something I think the adolescent fanboys lose sight of is that Google, Apple, and Microsoft are in this *to make money*, not to score points against one another.

Thats why MS is bringing out a new telephone line, despite its current telephone marketshare.  Thats why Apple keeps pushing Macs, despite their small marketshare.  And thats why Apple will continue to sell the iPhone even *when* Android passes it in revenues and marketshare.

This marketing campaign is just a reflection of that fact...the other one sold Macs, and now they need to find a different way to do it.

Waethorn
on May 21, 2010
The "latest technology" point is lost on the Mac mini. If the lowest MacBook got an update, why not the mini? Surely they could put at least an i3 in the thing (in both the mini and the MacBook, instead of the aging Core 2 Duo) along with an updated mobile graphics chip. MXM cards are about 2" square, so there's no excuse for the mini not to be updated with more adequate graphics tech. The 9400m NVIDIA motherboard chipset is now 3 generations out of date for graphics. Meanwhile, ATI is keeping up to date with theirs. Speaking of which, where is the reasonably-priced 6-core desktop processors on Mac (ala AMD)? "Latest technology", my eye!
rr0de74@live.com
on May 21, 2010
Apple blew it. They had a golden opportunity between say 2004/5 and the day Windows 7 launched. In 2004/2005 XP started getting old, and things like iLife really stood out to consumers. XP got older and Vista was a dud, the "I am a Mac" campaign pilled it on but...they should have introduced lower priced Mac's that directly competed with Dell, HP and others. Had they lowered the prices they would have made a way bigger dent in the market share. Windows 7 has basically closed any gap that Windows had compared to OS X, in fact I would argue 7 is better than SL in many ways. They blew it. Apple seems to be intensely focused on iPhone/iPad. I dont see ANY ads for the Mac. I did see one 6 months ago, or longer about it being green..yawn. I think Apple knows its never going to bust out of the 10% market share and they are putting all of their effort where they think they can dominate.
nim55
on May 21, 2010

Paul, you're taking the "I'm a Mac" ads far too seriously. Lighten up. The ads were were clever and cute, and got attention. They were good ads. And it's not just me saying that. I believe that that series of ads won some advertising awards because of their creativity and quality. Microsoft tried to do the same sort of "clever and cute" approach with their "Bill and Jerry" ads. The first one seemed so-so to me, but I was really starting to warm up to the pair in their second ad. I think that that could have gone on to be a great award-winning ad series as well. Too bad Microsoft got cold feet and discontinued that series, and replaced it with the following series called..... Hmm. Actually, I don't remember too much about the Microsoft ads that followed the "Bill and Jerry" ads. They were kind of forgettable.

Dipsh t Admin
on May 21, 2010

Bravo.  This is how you sell products.  And this is how they have been selling the iPhone all along.  Sell it on the merits of the platform, not on the dismerits of your competitors.  For a company that is supposedly known for being above the grain and being a premium brand, they got too caught up with appealing to the fanatical base rather than expanding it.

And rr0d is right.  It is very clear where they are spending their efforts

Keleko
on May 21, 2010

Apple has never been about bleeding edge hardware, except for the processors on the Mac Pro line.  (Yes, they're not bleeding edge right now, but they usually are the first ones to run the latest Intel server chip when it is available.)  Instead, Apple is about making all the pieces work together as well as possible.

As for one OS being better than the other, that's really just a matter of opinion.  Someone used to Windows will like Windows 7 better than OS X.  There's nothing wrong with that.  I personally like Windows 7 better than XP.  I don't prefer it over OS X, nor do I really prefer OS X over 7.  They both do the job just fine.  I will soon be (finally) using 7 for work.  I use OS X for personal stuff.  Neither one is really any better than the other.  There are things one can do that the other can't, so I use the one that fits the need at that moment.

TEAMSWITCHER
on May 21, 2010

I'm really curious as to why they have called off the hounds.  I don't see a lot of difference between Windows 7 and Vista.  At least Apple only charged $29.00 for their Service Pack.

Since the old campaign ended, Mac sales have still been increasing, and at a faster rate.  I was at the local Apple store today, and it was completely packed!   They must be doing something right.

derekpress
on May 21, 2010

The only true statement there is that Macs don't get PC viruses. The rest are all suspect - A PC runs Windows (and OS X) and Office, is compatible with all my stuff (including games), gets the latest technology, and I'm sure Dell, HP, Lenovo, Acer, et. al have won some dubious customer support awards. Lackluster list but at least it's better than bashing Windows and Microsoft for things that were fixed years ago.

WebGuy3000
on May 21, 2010

Before he returned to Apple in 1996, Steve Jobs told Forbes:

"If I were running Apple, I would milk the Macintosh for all it's worth — and get busy on the next great thing. The PC wars are over. Done. Microsoft won a long time ago."

It's taken 14 years, but I believe that's exactly what's happened.

chuckb84
on May 21, 2010

Apple blew it? Huh?

They doubled their sales and their marketshare. They now have the same marketcap as Microsoft, tied for the 2nd most valuable company in the USA.

Mac sales grew faster, often much faster, than the overall PC market in something like 15 of the last 17 quarters. They still are outgrowing the market 39% growth vs. 28% in the last quarter.

This is blowing it?

Apple doesn't have Dell's PC marketshare and probably never will. Which company would you rather be running? If Apple wanted marketshare, they have the cash in hand to BUY Dell outright.

The Mac is positioned as a brand; every other PC is nothing but a price point.

It's time to repeat what Jobs said, "We have to let go of a few things here. We have to let go of the notion that for Apple to win, Microsoft has to lose."

Apple won. Microsoft didn't lose.

DarkSages
on May 21, 2010

I am glad that they stop running those ads I hated having to explain to my customers over an over that those ads lied. The only problem is that these ads did not run for a month they did for years and they will stick in the heads of many.

In the other hand the Im a PC ads and laptop hunter ads really did a great job of not only showing windows features but also getting back at apple where it hurts, price. I think that is one of the main reasons apple has cut prices so much and we the customers win.

clindhartsen
on May 21, 2010

It may just be me, but didn't Apple used to refer to them as "viruses," not "PC viruses"? Could Apple be admitting that their software isn't as secure as they like to hype, especially considering how many times they've been first to be 'owned' at the hacking contests?

Either way, I still can't stand Apple for one reason: I'm poor. I grew up in a lower middle income family, and the largest point to be made is that we didn't make the money to plunk down on an Apple computer, and I don't have the money as a college student for one either.

Also, they have a link about "It's Compatible" on top of this section. So, it's compatible with the version of Office I own for Windows, and the Zune software, and all the games I use? Oh wait, it isn't, unless I purchase a Windows license and Boot Camp it.

Grannyville
on May 21, 2010

Am I the only one who's disappointed with this? I actually found the 'I'm a Mac, I'm a PC' ads quite amusing, especially the early ones back in 2006 :-)

I didn't like it when they out-right attacked Vista. That was petty in my opinion. But I like the ones that made recently during the time of Windows 7's release.

DRWAM
on May 21, 2010

...and you can run Windows on a Mac!

Malware and AV protection have come a long way. Ppl are web surfing and careful about opening spam email more these days. While viruses are not a thing of the past, even the average Joe user is much more savvy and protected making them less of a threat. Heck, all of my colleges are very savvy about keeping their Windows computer protected.

I still wonder if those that did buy Macs, made the purchase because of the iTunes ecosystem, as Paul has suggested in the past. I guess that's what you all were calling the halo effect. It's sometimes true. But these guys have money to spend. If you want a cheap laptop to carry around, but not replace your desktop, most will still buy the bargain Windows laptop and stay protected. It's cost vs risk, and risk is losing due to better protection.

rr0de74@live.com
on May 21, 2010

"Apple won. Microsoft didn't lose."

What did Apple win?  Most MP3 players sold?

Blowing it by not fully capitalizing on Microsoft's mistakes.  There was a time they could have really hammered their PC desktop OS market share by adjusting their price.

It is really hard to compare Microsoft to Apple outside of desktop OS and mobile phone OS.   If want to compare PC sold to Mac's then you need to lump Microsoft and every PC maker that sells PC's Windows in one group and Apple in another.  Compare their profits and market cap.

Waethorn
on May 21, 2010
I don't know what draws more bile in my throat: The "Get a Mac" ads, or whenever Jonathan Ive waxes fantastic about his own designs.
Ocean
on May 21, 2010
"Which company would you rather be running? If Apple wanted marketshare, they have the cash in hand to BUY Dell outright." This. "apple has cut prices so much" No, they haven't.
zeblon
on May 21, 2010
Maybe they finally realized they've been belittling the very people they are trying to sell to.
gavers
on May 21, 2010
"It doesn't get PC viruses" That's a subtle but interesting change. The mantra used to be Macs didn't get viruses, now they don't get the PC variety. A tacit admission by Apple that Macs do in fact get viruses (albeit very rarely)?
chuckb84
on May 22, 2010

"If I were running Apple, I would milk the Macintosh for all it's worth — and get busy on the next great thing. The PC wars are over. Done. Microsoft won a long time ago."

Except that isn't what happened at all. The "Mac" he's referring to there is the original Mac OS. The Mac, and the iPhone and iPad all run OS X, a BSD Unix derivative that has no relationship to the "Mac" of 1996.

Apple didn't "milk" the Mac; they totally reinvented it, and created the foundations for all the success that followed with iPod, iPhone, and iPad.

mikegalos@msn.com
on May 22, 2010

microshaft

"PC sales are what 300 million a year?  Mac sales are 12 million? "

Actually, PC sales just broke the milestone of one million PCs sold per day so 365 million per year is probably closer.

You could round to 350 million if you like but then the rounding error is still larger than the total Macintosh market.

Info Dave
on May 22, 2010

Apple's "I'm a Mac, I'm a PC" ad campaign was successful on several levels. It raised awareness to the Macintosh brand, it helped to sell more Macs, and it thoroughly pissed off the core Microsoft fan base. I remember the Windows Weekly episode where Paul and Leo got into an argument (not just a heated discussion) over Apple's advertising. It was the only time I've heard Paul and Leo act that way.

Much has been said about Apple only selling computers because of the ads, nothing to do with the reasons outlined in the new Why You'll Love Mac campaign. Contrary to scarper's comment that Apple resorted to making fun of Windows 95, my favorite ad was the Vista security ad. In a jab at UAC (which was annoying at first), John Hodgman was force to replay with "Cancel or Allow" to everything that was said. The spot ended with "You're coming to a sad realization..." And whether it was the ads or the product, the Macintosh certainly has a more influential position in the marketplace today.

I think rr0de74@live.com is wrong when he says Apple missed an opportunity. Apple took full advantage of the golden opportunity it had between 2004 and the day Windows 7 was released. In 2004 HP was outselling Apple better than 7 to 1, Dell was outselling Apple better than 8 to 1. Today, HP has fallen to a 5 to 1 ratio, and Dell is less than a 4 to 1 ratio. The Macintosh has had better year over year growth than the PC industry is every quarter but one since Q2 2005. This is based on IDC Global shipment data.

I'm also going to disagree with chuckb84 when he said, "Apple won. Microsoft didn't lose." Microsoft didn't lose any money, but they are less relevant as a technology leader and innovator. And they certainly didn't gain anywhere near as much as Apple. While the Mac vs. PC debate was going on, Apple reinvented itself as a mobile device maker. The whole smartphone revolution caught Microsoft off guard, just like the Internet caught Microsoft off guard. iPhone OS and Android are making significant gains on Symbian and Blackberry. Microsoft is hoping to get a version 1 product out late this year. And then there is the iPad.

In 2004, Apple relied on the Macintosh for the majority of its revenue. Microsoft had a market capitalization of about $200 billion, Apple's was insignificant. Today, Apple and Microsoft are neck and neck with a market capitalization of over $200 billion. Apple gets less than a third of its income from the Macintosh, the iPhone has become the cash cow. And Apple has yet to report any financial data that includes iPad sales. Microsoft has been skating to the puck, Apple has been skating to where the puck is going to be.

Keleko
on May 22, 2010

Remember, Apple dropped "Computer" from the company name a few years ago.  They're not just a computer company anymore.  Mac sales are only a portion of their profit.  This is unlike Dell where most of their profit is from computers.  This is unlike Microsoft where all of their profit is from Windows and Office.  Still, Apple wins because they profit from what they do sell, and they profit very well.  MS, Dell, HP and so on also profit from what they sell, and so they win as well.

As an aside, I think MS may have created another XP with Windows 7.  They've managed to create a great version of Windows with 7.  Companies will migrate to it and be happy.  So happy that they won't want to move off of it anytime soon.  It'll be XP all over again.  Windows 8 will come out to miserable sales compared to 7 because corporations will be happy with 7.  Even if 8 is a good product and not another Vista fiasco, I expect it will not see wide adoption.  Windows 9 will most likely be the next corporate accepted Windows.

whiplash55
on May 22, 2010

I have to agree with Paul's general theme. The old commercials went from funny to annoying to outright lying through their teeth. I stopped buying Apple products probably subconsciously because they pissed me off with their misleading commercials.

Actually my new 13inch MacBook Pro runs Windows 7 and Server 2008 R2 beautifully, so in fact its a great PC.

clindhartsen
on May 22, 2010
@MikeGalos: The only note I'd make there is was the statistic that 1 million PCs a day, but did that stat include Apple's because they do have Intel chips in them. They would be, eh, maybe 5% of the million, but still some amount of it.

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