Apple's culture of lies finally dawns on a surprisingly unsuspecting world

When it comes to my relationship, such as it is, with Apple, there's one thing that always gets in the way: Apple's culture of lies. The company is pathological about misrepresenting the truth. It's like they can't help it.

This week, Apple bald-facedly lied to the FCC, in what is probably the most obvious example of why I'll always love Apple's products but loath their culture. A culture, which equally obviously, is aped by its most fanatical followers. You've all seen the smug emails, blog posts, and comments here on this very blog. These guys are just jerks. And they get that 'tude right from the mothership.

But the nice thing about this FCC incident is that the rest of the world--and world in which, yes, the mainstream press actually blamed AT&T for the Google Voice brouhaha before having all the facts because, heck, Apple would never do something like that--is finally catching on. Finally.

Here's a great example, courtesy of Fortune:

I'm sorry, Microsoft. On behalf of Silicon Valley, I’m sorry.

We cursed you, mocked you, labeled you the Evil Empire. Your crime: trying to control the technology world.

Your detractors say you intimidated PC makers, crushed Netscape, and tried to turn the web into an extension of the Windows platform. As it turns out, local darling Apple (AAPL) probably would have done the same thing.

Just look at how Apple is behaving today with a fraction of the power you had.

Apple's iTunes has an estimated 87% market share in music downloads, a beachhead it is using to expand its influence in much the same way you used Windows to expand yours. What has Apple done with its dominance?  It has refused to let other media players sync with iTunes. It has tried to strong-arm Hollywood into selling content on terms mostly favorable to Cupertino. It has tightly controlled the iPhone ecosystem, insisting that its own iTunes app store serve as the only way to broadly distribute software.

And now, in the Google Voice episode, we see Apple blocking perfectly good software that competes with its ideas. When you tried this sort of thing, Microsoft, we called you a bully and went to the feds. Now that Apple’s doing it, we’re calling it … well, we’re not sure what to call it.

Allow me to help. I know exactly what to call Apple. A bully.

Of course, some of us have known this all along. So, welcome to reality, Fortune. I assume others will follow.

Discuss this Article 85

SandmanX82
on Aug 25, 2009
@lotsa "Give me a break. I don't "hate" Windows. If I "hated" Windows, I wouldn't own two PCs that use Windows" I don't believe I ever called you out by name, did I? And you don't have to quibble about semantics. Replace "hate" with "dislike" or "don't prefer" or "disagree" or whatever you want. It's not hard to see what I'm getting at. There are people here who bash Windows because they find the reactions funny (ie. Robertsjoe, who admitted to it). Then there are people like ChuckB and others who genuinely seem to make it their life mission to spread the gospel of Apple to all non-believers. You know what, you fit that description a lot of the time as well... Tell me, how many lives are you guys "saving" by spending your time preaching this to such a "small audience" (as said by ChuckB). Is the time really worth it to you? What do you guys expect when you come to a site called supersite for WINDOWS. Man, you all need to get over yourselves.
lotsamystuff
on Aug 25, 2009
"I don't believe I ever called you out by name, did I?" You quoted part of my post and then said you've "never seen people like" me. I think you were pretty clear, dude.
rjohn05
on Aug 25, 2009
Good post Paul. I have been trying to get my friends to realize this for the past year or so.
Lindy
on Aug 25, 2009
Paul how about posting the whole Apple statement, especially this part.... "There is a provision in Apple’s agreement with AT&T that obligates Apple not to include functionality in any Apple phone that enables a customer to use AT&T’s cellular network service to originate or terminate a VoIP session without obtaining AT&T’s permission. Apple honors this obligation, in addition to respecting AT&T’s customer Terms of Service, which, for example, prohibit an AT&T customer from using AT&T’s cellular service to redirect a TV signal to an iPhone. From time to time, AT&T has expressed concerns regarding network efficiency and potential network congestion associated with certain applications, and Apple takes such concerns into consideration" @tayme lots of errors because I can just see him typing as fast as he can, while foaming at the mouth.
Waethorn
on Aug 25, 2009
"If I "hated" Windows, I wouldn't own two PCs that use Windows, and I wouldn't have bought two additional netbooks for my kids." RIIIIIGHT.... Because ol' Grampa Jobs won't let you buy a cheap computer, after all. "notice how, in homage to your Canadian education, I used multiple exclamation points" I should point out that your grammar and punctuation is atrocious, but everybody knows you're [sic!].
techfan
on Aug 25, 2009
I'm happy using Windows. Apple does make great products, both in terms of software and hardware, but their bullying -- and Apple fanatics' "Apple's holier than thou" mentality is a huge turn off. There are Microsoft fanboys, but Apple's version is much, much worst.
Ocean
on Aug 25, 2009
That's not courtesy of Fortune -- that's a blogger blogging for Fortune. And it's hosted by CNN. Wake me up when it actually appears in the magazine. 98% of it's readership doesn't even know about this blog post. Awaiting a retraction.
robertsjoe
on Aug 25, 2009
Amusingly sad post. Apple is a bully? This from a convicted monopolist? That lied and stole from other smaller companies? Now /that's/ a bully! Microsoft isn't called Evil for no reason. That's because they are.
robertsjoe
on Aug 25, 2009
I love it when Microtards cry foul. They know that they don't capture the imagination of the people. People love Apple and their products, and that's something Microsoft can't get. Microsoft, Windows and the rest are boring corporate products. No one gets excited about these things. Microsoft has lost the race to get the interest and mind share of people in this world that make a difference. People that matter. People that have taste. People that are innovators. It's not always about market share. You can rule a market, but with a bad and inferior product. A la Microsoft. They have lost that to Apple and Google and it kills Microsoft. It kills the drones that buy in to their boring, unimaginative and "me too, copier" mentality that is Microsoft's culture.
robertsjoe
on Aug 25, 2009
Are you saying that Microsoft are liars and thieves?
robertsjoe
on Aug 25, 2009
"that's a blogger blogging for Fortune" And we know how much we can trust a blogger. Zero!
shark47
on Aug 25, 2009
This is so funny. It's sad that the comments thread has been forcibly taken over by Oceanjoe, though.
rr0de74@live.com
on Aug 25, 2009
Hey Paul, you should flat out stop NOW with the Mac OS X reviews. Some changes you should make....or maybe your just a liar? 1. "In previous versions of Mac OS X, Exposé was very much a power user feature, and you could really only use it effectively via the keyboard, an oddity in the mouse-focused OS X interface." UM wrong. It has been my third mouse button/scroll wheel button for a long time. I never use the keyboard with Expose and I use Expose everyday. To me Aero Peek is nothing but a copy of Expose. Yes Expose is now enhanced to also focus on a particular app, like Windows 7. 2. "You can now instantly preview the contents of many document types right in the icon for those documents in the Finder." Wrong again. This was a Leopard feature. Right hand on mouse looking around in a folder full of say photos and you click with the mouse and thumb the space bar to see if that photo with a cryptic name is the one you wanted. Or better yet why take 30-60 seconds to load Word 2008 only to see that the cryptic named word doc is the wrong one, just preview it....ON LEOPARD. 3. "but none of them can do automatic configuration, so you'll need a slew of server information, which isn't the case in, say, Outlook on Windows" Wrong again. This one not only shows your complete ignorance of OS X but your hatred of Exchange as well. From Apples web site... http://www.apple.com/macosx/exchange/ """""Setup that makes sense. The best way to set up Mail, iCal, and Address Book to access your Exchange account is with the Exchange Autodiscovery feature. If this feature is enabled by your IT department, you just open the Accounts pane in Mail, enter your Exchange user name and password, and check the box to automatically set up your other applications. Mail will use Autodiscovery to grab all the pertinent information from the server and configure your settings, so you can start using your applications right away. Mac OS X also supports manual configuration of your Exchange server settings and remote setup and access of Exchange through most VPN connections."""""" Exchange 2007 introduced support for SAN certificates, Subject Alternative Name certificates, or some times called UCC certs. When creating these SAN certificates you always include "autodiscover.yourcompany.com". This is so Outlook Anywhere and Windows Mobile 6.0 or higher can be simply configured for Exchange. Apple purchased the rights to this, and put in in the iPhone and now Snow Leopard. Note to self, NEVER come to the Winsupersite for Exchange information. Further more in environment using Snow Leopard Server and Open Directory can be pushed down to the SL clients in Open Directory, just like a GPO in AD. So Paul did you just miss these facts that cover three main points of your article or are you a liar?
robertsjoe
on Aug 25, 2009
Ahh Microsoft. Just when you think they couldn't be any dumber, they prove you wrong. http://news.cnet.com/8301-13860_3-10317763-56.html?tag=mncol;title#
robertsjoe
on Aug 25, 2009
whiplash55
on Aug 25, 2009
I don't use any Apple products right now and frankly don't intend to. I do own AAPL shares however, thank you very much and I don't care if Apple is a bunch of jerks. They make money, lots of it, and their stock has made me a nice bit of change, both long term and short term. As a public company, that's all that matters. Maybe if MSFT would act that way more often their shares would stop trading like bonds. Of course I don't own MSFT anymore, sold it years ago, when they were still jerks. And the stock was a amazing for years. @robertsjoe the only dumb thing they did was apologize.
subzerohitman721
on Aug 25, 2009
Wow, bravo to Jon Fortt for this article. It took guts to finally show that there isn't really much of a difference between Microsoft and Apple. But the amount of BS that Microsoft takes even from this forum is laughable at best. Just look at the faux outrage from so many on here. chuckb84, rrode84, johnpapola, robertsjoe, and the rest. So Paul think's Apple is more deceitful than Microsoft. So all of a sudden, regardless of his many criticism of Microsoft, he's a shill because he disagree with your personal opinions that Apple's the best electronics maker of all time. It seems like to you guys and gals, Apple can hardly do no wrong. Yet under 3 separate Federal investigations in to Apple's actions, you guys stick to Apple like rabid fans. My question is why? Because a version of Windows you owned in the past crashed one time too many times? Because Microsoft allegedly "stole" elements from Apple, even though a U.S. court ruled that they didn't for the most part? Because "Microsoft has no taste?" Honestly, those styles of criticisms absolutely have no merit in 2009. Its a completely different world and not your mom and pop's PC industry. Instead of doing what most normal people would do, which would be to not give Paul any credibility and move on to another website. Most folks would boycott the Supersite for Windows, WindowsITPro, and TWIT, to really do damage to where it hurts. Yet these false outragers persist to stay on this site, one with an obvious Windows focus trying to convince people that he's wrong. No matter how critical Paul Thurrott is against Microsoft, he's still wrong because he "makes a living" off of Microsoft. Yet, hundred's of thousands of journalists use Apple products. Does owing a product compromise your objectivity? My question to you guys is this? How can you disprove an opinion? You can't. NO matter how hard you try. Its Paul's opinion. Its author Jon Fortt's opinion. For many consumers who still may like Apple products and look favorably upon the company, they still may not like the tactics and proprietary nature of Apple, Inc. I may love my iPod, but still extremely dislike the fact that I can't buy a Sansa, Zune, or a Samsung Instinct and directly sync with iTunes. I might love the seamlessness of OS-X, but extremely dislike that many Internet services still do not work with iTunes. It's called separating personal opinion from professional criticism. Paul's a critic, just like anyone who write technology. I may not always agree with that opinion, but he does have the right to speak his mind. He does have the right to praise the Macbook but criticise the company. It doesn't compromise his integrity if he's highly critical of Apple, rip the Xbox 360, and still own products from both. Now where Paul's factually incorrect, its open season on criticism. However, perhaps I should hold many of the outrager's suspect because they own an iMac or an iPhone? We can flip the script on you guys just as quick.
de Silentio
on Aug 25, 2009
@Ocean: Wrong. It comes from Jon Fortt, Fortune, and CNN.com. Jon Fortt works for Fortune who, in turn, added their lable to his blog, and CNN hosts it. If I bought a shirt from Levi at my local Department store would you say that the shirt comes from niether Levi nor the the textile plant where it was produced? I don't think so. Additionally, what does it matter if 98% of the readership reads the article? That has no bearing whatsoever on the article coming from Fortune. Awaiting a retraction.
de Silentio
on Aug 25, 2009
@Subzero: "How can you disprove an opinion? You can't" What if the opinion is founded on false evidence? That renders the opinion false also. No?
Ocean
on Aug 25, 2009
De -- it's their blogger. Not their editorial opinion. Theres a difference.
marc57
on Aug 25, 2009
Well said Paul, Well said.
mikegalos@msn.com
on Aug 25, 2009
Paul, Dead-on accurate. And the posts today ironically demonstrate that culture of arrogant ignorance and willful disregard for the truth so well it's as though they were written to prove the point.
robertsjoe
on Aug 25, 2009
The worst thing about this post is how hypocritical it is. Pathetic.
Avro
on Aug 25, 2009
The introduction of Snow Leopard seems to have Paul very rattled. It must be very good. Can't wait till Friday. Funny points about Apple though. I heard him commenting on Windows Weekly that Microsoft was 'bending over backwards' to please critics. Interesting how the courts in the US and EU have a very different view.
trieste
on Aug 25, 2009
Microsoft in web photo racism row :- Software giant Microsoft has apologised for editing a photo to change a black man's head to that of a white man Looking forward to Paul's posting about the above story. O how we will all laugh at the way he pokes fun at Microsoft.
jaipo
on Aug 26, 2009
Apple - a triumph of form over function
shark47
on Aug 26, 2009
Ooooh, the Microsoft shills are picking on Apple again. Let's change the topic. Let's talk about Microsoft Bob. @chuck, oceansjoe, et al.: If you don't like what Paul has to say, don't read his articles. Simple!
de Silentio
on Aug 26, 2009
@Ocean: "De -- it's their blogger. Not their editorial opinion. Theres a difference." Nonetheless, it comes from Fortune. When my the New York Times has an opinion piece in their paper, it still comes from the New York Times. Am I wrong? And if so, why?
lotsamystuff
on Aug 26, 2009
Speaking of "culture of arrogant ignorance and willful disregard for the truth"... http://www.techcrunch.com/2009/08/25/marketing-decapitation-in-poland-as...
WebGuy3000
on Aug 26, 2009
I am in agreement with the majority sentiment here. If you disagree with Paul, please refrain from saying so. Or better yet, refrain from reading the disagreeable post in the first place. I think we can all agree that this blog would be a better place if comments were limited to high fives and LOLs.
Ocean
on Aug 26, 2009
>>Am I wrong? And if so, why?<< Because Fortune is a business magazine, and the business magazine itself did not commission a story on Apple. A blogger woke up the other day and decided to write something -- independant of the magazines editorial board.
lotsamystuff
on Aug 26, 2009
"I think we can all agree that this blog would be a better place if comments were limited to high fives and LOLs." Yes, there's nothing like a good monoculture, be it in computing, politics or any form of discourse. Death to dissent! We are all one! Imagine..."a garden of pure ideology, where each worker may bloom secure from the pests purveying contradictory thoughts. Our Unification of Thoughts is more powerful a weapon than any fleet or army on Earth! We are one people, with one will, one resolve, one cause. Our enemies shall talk themselves to death. And we will bury them with their own confusion. We shall prevail!”
EricoF3
on Aug 26, 2009
@ robertsgay: Shut up C*o*c*k sucker...
scoobyclub
on Aug 26, 2009
@EricoF3 Yeah, you just showed him who the grownup is...
de Silentio
on Aug 26, 2009
"Because Fortune is a business magazine, and the business magazine itself did not commission a story on Apple." Fortune is much more than a business magazine. They have a website, with articles. They also employ people to have blogs about various things. "A blogger woke up the other day and decided to write something -- independant of the magazines editorial board." So. That doesn't mean that it doesn't come from Fortune. Fortune attached their name to his blog.

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