Current Zunes are discontinued; Zune HD is it going forward

I met with the Zune folks today and one bit of information than I can discuss immediately is that the Zune HD will be the only device type going forward: The current Zune models, the Zune 8, 16 80, and 120, have all been discontinued. So if you want a classic Zune device, buy it now, as they'll only be around while supplies last. The Zune HD goes on sale September 15 in 16 GB and 32 GB variants.

One other Zune tip: While you can preorder the Zune HD right now from a handful of electronic retailers, your choices are somewhat limited. In pre-order form, you can only get a black body style by getting the Zune HD 16 GB. And if you preorder the 32 GB version, you can only get it in platinum. But if you wait until September 15, you can choose either color in either capacity, and if you order on Zune Originals, you'll be able to customize your device further with other colors and etchings.

Discuss this Article 94

freakyfelt
on Sep 1, 2009
Well that's a dumb move. Not everyone wants a touch screen device with all the bells and whistles.
Waethorn
on Sep 1, 2009
What of international availability?
Waethorn
on Sep 1, 2009
What, no more squircle? ;)
james3mg
on Sep 1, 2009
It's been common knowledge for quite a while that many (most?) hard drive-based media players are on the way out, in favor of flash-based versions, but I mourn the passing. The larger capacity is something that I think consumers should be able to choose. That's why I chose the Zune 120. 32GB just isn't going to cut it, so now I can only hope that flash capacities will continue to grow and maybe in four years they'll have an HD variant with that much capacity. For the same reason, I wish the iPod Touch line had a larger capacity model like their iPod classics, which I can only assume will be discontinued soon.
Ocean
on Sep 1, 2009
Can anyone tell me why they waited until after the iPod touch (and iPhone) were released to release a device like the Zune HD? Wouldn't it have stood a better chance >before< the iPods went touchscreen?
scottbakertemp
on Sep 1, 2009
Unfortunately it looks like Microsoft is conceding defeat to the Ipod. I was planning on buying my first zune when I get a new car late next year. Oh well.
scottbakertemp
on Sep 1, 2009
I assume the 4 Gigs are gone as well?
beaker
on Sep 1, 2009
Ocean - that is what you do when you are a follower... not an innovator.
rr0de74@live.com
on Sep 1, 2009
As a shareholder I applaud the move. Either this new HD line is a hit or stop burning cash on this product line. If the 360 is in 3rd place this time next year, dump it as well. I guess all the Zunes sold to date are "abandonware" according to Mike, since it doubtful they will get the new OS update like they did in the past. Imagine buying a Zune 16 yesterday and Microsoft will abandon you on the 15th.
scottbakertemp
on Sep 1, 2009
@rr0de74 - This really makes me question wether they'll even have the zune service a year from now. I guess dumping products is one way to fix the lack of product intergration.
Waethorn
on Sep 1, 2009
They still haven't changed the Zune Canada page. When were they opening up the international availability of the Zune media content to Xbox Live? I heard that was this month, with the [US only - for now] release of the Zune HD. Paul?
puzder
on Sep 1, 2009
I dont think it matters one bit. MS is getting rid of a piece of hardware that everyone complained about for a piece of hardware that has received nothingbut wildly positive reviews. this is no indication that the Zune line is dying as including the Zune video store as the xbox video store shows how important the brand is to the company.
Ocean
on Sep 1, 2009
"Either this new HD line is a hit or stop burning cash on this product line. " Define "a hit". Again I ask the question: "Can anyone tell me why they waited until after the iPod touch (and iPhone) were released to release a device like the Zune HD?"
Ocean
on Sep 1, 2009
"a piece of hardware that has received nothingbut wildly positive reviews" How does MS translate those into *sales*? Can they?
Waethorn
on Sep 1, 2009
"For the same reason, I wish the iPod Touch line had a larger capacity model like their iPod classics, which I can only assume will be discontinued soon." Funny how to laud the iPod touch, but you say nothing of Apple continually making a mockery out of their own iPod shuffle, generation after generation. I mean, come on! http://store.apple.com/ca/browse/home/shop_ipod/family/ipod_shuffle?mco=... vs. http://www.zune.net/en-CA/mp3players/default.htm Give me a break! Guess which one I'll pick? Ditto for the iPod nano. ( http://store.apple.com/ca/browse/home/shop_ipod/family/ipod_nano?mco=Nzk... ) 8GB for $169, or go to a 16GB Zune for $10 more.
Ocean
on Sep 1, 2009
"you say nothing of Apple continually making a mockery out of their own iPod shuffle" Having trouble staying on topic?
Waethorn
on Sep 1, 2009
"Having trouble staying on topic?" I'll ask you that question, since you asked about the iPhone.
Ocean
on Sep 1, 2009
Here is why they dropped the others: "an appalling 54 per cent drop in sales of the music player." http://www.theregister.co.uk/2009/08/27/chris_stephenson_zune_exec_quits/
Ocean
on Sep 1, 2009
"I'll ask you that question, since you asked about the iPhone." The iPhone/iTouch are the same device -- and thus the HD's competition. Not sure that applies to the Nano or the Shuffle.
rr0de74@live.com
on Sep 1, 2009
Hit as in great sales. Hit as in developers start cranking out the apps. Its doubtful but it could happen. If it does not, like I said STOP dumping money into it. The 360 does move games. The question is that division in the black yet? The RROD issues have cost them so much. I know the first Xbox was never in the black.
Waethorn
on Sep 1, 2009
"The iPhone/iTouch[sic] are the same device" Last time I checked, you couldn't make a phone call on the iPod touch. And although Apple generates laughably silly users most of the time, I don't imagine people would voluntarily pay AT&T several thousand dollars for what they could buy outright for $259. "Not sure that applies to the Nano or the Shuffle." The nano and shuffle are more closely compareable to the older Zune's than the iPhone is to any one of them.
lketchum
on Sep 1, 2009
Microsoft no doubt has seen how things are trending in this space and is narrowing its focus onto a HW/SW platform that has the legs and the chops to deliver what people are most likely to want in a PMP/HH gaming device. It makes no sense to continue to try and compete in a market with devices that are becoming increasingly less desired by people in general. Finally, the power in the Tegra with its dual ARM cores (which makes Leo Laporte's comments that MS can't support ARM laughably wrong), will allow devs to do things that are simply not possible with less capable chips.
Waethorn
on Sep 1, 2009
"The question is that division in the black yet? The RROD issues have cost them so much." They make money back on licensing and developer fees and branding royalties. They also make money back on online service fees and peripherals (also by third parties that license the brand)
Waethorn
on Sep 1, 2009
"the power in the Tegra with its dual ARM cores (which makes Leo Laporte's comments that MS can't support ARM laughably wrong), will allow devs to do things that are simply not possible with less capable chips." Seriously? Windows Mobile, nee Pocket PC OS has been working on ARM since the first 3 Pocket PC devices were on the market (HP Jornada, Casio E1xx, and Compaq IPAQ), and the Compaq IPAQ was the first Pocket PC device to carry a StrongARM SA-110 CPU when others were using MIPS and the SH3. XScale CPU's are even based on ARM instruction sets and they're still carried in devices to this day. Leo is an outright laugh sometimes. This is awesome: http://www.youtube.com/watch?v=cNu4CluFOcw
tayme
on Sep 1, 2009
@rr0de74 - "I guess all the Zunes sold to date are "abandonware" according to Mike, since it doubtful they will get the new OS update like they did in the past." The only possible answer to that question is YES...but mikegalos will likely come up with some sort of funky logic stating otherwise. He will explain it in no less than 500 words. --tayme
SPiotr
on Sep 1, 2009
Actually thats a a pretty interesting question from Ocean. Can anyone tell me why they waited until after the iPod touch (and iPhone) were released to release a device like the Zune HD? Can I ask all you gadget geeks another question? Apple's iPod touch is now 2 years old. Microsoft's various Zunes have only sold (approx) a million a year. The market for PMPs has reached a plateaux. Zune's share of the market has hovered around the 2 to 4% mark. So my question is... If Apple DIDN'T CREATE the iPod touch.. and the Zune HD was launched 2 YEARS AGO..... how much market share would it have gained?
Waethorn
on Sep 1, 2009
"The only possible answer to that question is YES" You actually have no clue about that, so that is complete conjecture.
RunTimeError
on Sep 1, 2009
And Paul (and a couple of the blowhards here) are all over Apple for their limited choices and constant "abandonment" of older products. Nice move MS. Real nice.
tayme
on Sep 1, 2009
@Waethorn - "You actually have no clue about that, so that is complete conjecture." How do you figure that I have no idea about that? I have 3 Zunes at my house that get used regularly and I am a big fan of the Zune Pass. Will I be able to run the Zune 3.0 software on my discontinued devices? --tayme
Rasken
on Sep 1, 2009
Paul: any word on what this means for Canada where Zunes are currently sold? If they discontinue the old ones and don't ship the new hotness up here, what are we supposed to do?
rr0de74@live.com
on Sep 1, 2009
"They make money back on licensing and developer fees and branding royalties. They also make money back on online service fees and peripherals (also by third parties that license the brand)" I am sure they make money on them, but what does the xbox live data center full of servers cost. I still say that the Zune/Xbox division is in the Red.
Rasken
on Sep 1, 2009
Microsoft updated old Zune models not once but twice with software to give them the new features for free. With 1st Gen iPod Touch, people have now to forked over 20$ to Apple for the privilege of updating. Have iPod classics ever been upgraded to support the next year's software version ever? Yes they can still connect to iTunes and the older Zune players will still be able to connect to Zune 4.0. There's no way you can say that Microsoft isn't doing their damned-est to support people with older hardware. At this point they're taking the line in a new direction that the older hardware can't possibly support, you have to have a cut-off eventually. That being said, they haven't said anything about the Zune 4.0 software or any possible software for previous gen devices so let's just wait till that news comes out before passing judgement shall we?
lotsamystuff
on Sep 1, 2009
"At this point they're taking the line in a new direction that the older hardware can't possibly support, you have to have a cut-off eventually." Absolutely. The WinJihadists believe that except when it comes, to, say, Snow Leopard.
Joe05
on Sep 1, 2009
Regardless of how good the new Zune HD is, it doesn't stand a chance against Apple for one very important reason. Apples greatest strength against Microsoft is the Apple store, the Zune has always been hobbled by the fact that its sold by retailers that have no real interest in highlighting the Zune over its competitors. walk into an Apple store to look at an iPod touch and you're in for a treat, its beautifully displayed, you can pick it up without some plastic tie rap around it that prevents you from really getting a feel for the product. Play with the ipod touch all you want, there are plenty on display, if you have any questions there's an Apple employee near by to answer questions or demonstrate the product for you. Better yet... Apple also has some Macs with iTunes installed so you can also try the software and see the selection of music, Video and apps available for "your" ipod touch. In contrast, whenever I go to Best Buy to look at a Zune it's tied with an ugly plastic tie wrap that prevents me from looking at the screen, that if it's even charged which I've found not to be the case many times. The Zune is leading an uphill battle and losing, it has excellent software and an ever expanding catalog of movies, but the real sales are in a touch screen video oriented device which Zune hasn't had until now. But atmosphere and presentation are half the battle, and Apple has this Major advantage over Microsoft .
Waethorn
on Sep 1, 2009
@tayme: Let's take a look at your statement, shall we? "I have 3 Zunes at my house that get used regularly and I am a big fan of the Zune Pass. Will I be able to run the Zune 3.0 software on my discontinued devices?" I don't know. Neither do you. Who says you won't receive some kind of update that makes the Zune software on the existing hardware similar to what is offered on the Zune HD. "How do you figure that I have no idea about that? " Because Microsoft hasn't announced one way or another whether they would update the existing Zune hardware. And yet, to the statement "it doubtful they will get the new OS update like they did in the past", you assume: "The only possible answer to that question is YES"
hamiltonstallings
on Sep 1, 2009
"And Paul (and a couple of the blowhards here) are all over Apple for their limited choices and constant "abandonment" of older products." I don't care if the Zune is discontinued, I already have one. Also, I only needed to buy it once, a concept lost on Apple users... You guys getting ready to buy your 90th ipod when they come out? LOL. Gotta love how Apple keeps adding features to the new ipods though, like new price tags, and making iTunes the size of Windows Vista.
lotsamystuff
on Sep 1, 2009
"The sad part is that you really think that it's OK for a vendor to move a product from "This is best product we make and worth paying the premium for" to "We don't support those things anymore" in only 3 years. In fact, you not only think it's OK, you're defending them. Guess that's cyberStockholm Syndrome at work." Care to elucidate, "mikegalos"? As "Waethorn" might say: "Cue sound of crickets chirping".
RunTimeError
on Sep 1, 2009
SPiotr: "So my question is... If Apple DIDN'T CREATE the iPod touch.. and the Zune HD was launched 2 YEARS AGO..... how much market share would it have gained?" I'd guess the Zune HD would do pretty decently in that scenario. If Apple had no comparable device; no touch screen, no WiFi, no web browser*, no Apps, then Microsoft would have, quite possibly had a big winner on their hands. MS would have done even better to get something like the Zune HD out before the iPhone. Even if there was no phone attached, people were yelling for a widescreen, touch device. Apple gave it to them with the release of the iPhone, and then a few months later with the iPod Touch (for those that didn't want or need the phone) all while MS was farting around with the Zune. We all know what happened though, and now Zune HD looks simply looks like another "me too" device. *Zune HD Web Browser: I have yet to see a demo of this. I mean, I've watched a slew of videos "showing off" the "awesome features" of the new Zune and while they go on and on and on about the video capabilities and the OLED touch screen, every time the topic of the web comes up all you get is "Yeah, it'll have a browser". Since this thing is being launched soon, MS better hurry up and show us what all the hub-bub is about next to decent video and a touch screen. Just sayin'.
tayme
on Sep 1, 2009
@Waethorn - The point is that mikegalos(and you, for that matter) will most likely support Microsoft's decision to create "abandonware" of the older Zunes, if indeed that occurs; at the same time, railing on Apple for a nearly identical situation with Snow Leopard. Lets wait and see how it goes down, then...I am good with that. I am hoping that all parties in the Apple vs Microsoft flamewar are enjoying the blinders that they have on. --tayme
hamiltonstallings
on Sep 1, 2009
Tayme, Snow Leopard vs Zune? Identical situation? Really? Operating system vs media player? Of course! Its that simple. I hope all the 'neutral' parties are enjoying failed analogies and low IQ.
shark47
on Sep 1, 2009
"Snow Leopard vs Zune? Identical situation?" Not really. Zunes didn't really sell that much. It's not the same.
puzder
on Sep 1, 2009
@Ocean That is the bug question - can MS turn the talk into sales ... we shall see.
lketchum
on Sep 1, 2009
@Waethorn, Yep, as Leo was saying how MS does not support ARM, or cannot port to it, he was saying how good the Tegra was.... Paul verbally shurgged and said, "uh huh..." Seriously... Of course, Leo spoke without understanding that the Tegra has two (among other things) ARM Cores clocked nearly twice that of the iPhone 3GS' The Zune HD is the most advanced design available and like Windows Mobile 6.5 and 7 phones to come, it is going to be extremely popular with people and devs. The scheduler alone is reason to celebrate - as it idles down cores not in use and lengthens battery life despite running much more powerful and capable hardware. Thanks for the video clicp link! Awesome stuff! I have mine pre-ordered and can't wait to give it a go and see what it can do. I've pre-ordered one for a friend and one for each of our employees as a thank you for their hard work. Can't wait to see their faces when then come in on the 15th!!!
tayme
on Sep 1, 2009
@hamiltonstallings - First of all, I said a *nearly* identical situation. But, due to your possibly low reading comprenhension skills and in order to help you to understand, let me break it down. a) Apple updates Snow Leopard and creates a situation where some older Macs and even some recent Macs cannot take advantage of some of the features. b) Microsoft updates the Zune, and possibly (we will know for sure, eventually) creates a situation where some oder Zunes and even some recent Zunes cannot take advantage of some of the features. Do you see the similarities now? I won't speak to your lame attempt to make me feel "stupid" by making a comment regarding my IQ. As Waethorn said, "You actually have no clue about that, so that is complete conjecture." --tayme
shark47
on Sep 1, 2009
@tayme, to your point, Microsoft stopped selling the first gen Zunes two years ago. I can still use it with my Zune software. It still works.
tayme
on Sep 1, 2009
@shark - "It still works." You are exactly right...But as mikegalos pointed out as recently as this morning, "Yes, and so did any working 25 year old Macs. And any 32 year old Apple ][s that are still running are... still running. As are my 25 year old IBM PC/AT running Windows 1.04 and my 24 year old Mac + that I keep in the corner as a reminder of where we've been. I didn't say they were broken. I said they were abandonware." -tayme
shark47
on Sep 1, 2009
The two scenarios are analogous if you tell me that Apple was actually losing money on those Macs. Microsoft took the decision to discontinue a Zune model that didn't really fly off the shelves. Are you going to blame them if the Zune brand itself is discontinued a year from now if the ZuneHD fails? That said, I think MS has a terrible strategy with the Zune. The company refuses to go that one extra mile to take the Zune from being a very good device to an exceptional device. The Zune HD would have made an amazing phone.
lotsamystuff
on Sep 1, 2009
"Identical situation? Really? Operating system vs media player?" Not at all, because the media player in question costs more than the operating system in question.
mikegalos@msn.com
on Sep 1, 2009
Wow, I leave you people alone for a few hours and you really do get some idiotic comparisons going. Replacing a product does not make abandonware. If that were the case then every single discontinued model of every single computer line would qualify. What makes abandonware is stopping support for an earlier product so that it is no longer compatibile with the replacement line. No longer compatible - NOT JUST unable to use every feature. For example, if 32-bit Macs could not use the 64-bit kernel that would not be abandonware. But when the new versions is not available at all on an older product, that product is abandoned. PowerPC Macs are abandonware. Apple no longer makes new system software. Two year old iPods are NOT abandonware because, although they're no longer sold, they are still supported in the iPod ecosystem. Two year old Zunes are NOT abandonware because, although they will no longer be sold, they are still supported in the Zune ecosystem. Got it? Good. Yeesh.
tayme
on Sep 1, 2009
mikegalos - If Microsoft does not allow the older Zunes to use *all* of the new features of Zune OS, are they then considered abandonware? If not, why is that different than Apple not making *all* features of Snow Leopard available to the older Macs, as you stated in another thread? In this thread - http://community.winsupersite.com/blogs/paul/archive/2009/08/31/snow-leo... - you said, "40% of Macs still in use can't run Snow Leopard at all because they believed Apple's "PowerPC is the future" and now have abandonware. That's 14M abandoned computers." You went on to discuss the numbers that cannot use every new feature of Snow Leopard. I think that it is highly possible that 100% of the older Zunes will not be able to run the new Zune OS at all because they believed Microsoft's "Zune social and squirting songs is the future" Time will tell if that means somewhere between 2 and 8 million abandoned Zunes. If you'd like, we can wait until its officially announced one way or the other to get your answer...I am good with that. My family owns and loves our 3 Zunes, especially the Zune Pass. I will be happy as long as I can continue to use the Zune Pass on our 2-30GB and 1-80GB Zunes. I am guessing that the owners of the 40% that you mention above still get great usage out of their PPC based Macs...I know that I do with that as well. --tayme

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