It's Official: Apple Jumps the Shark

After Microsoft released its wonderful “I’m a PC” advertisements, I wondered what was next for Apple. After all, it’s ingenuous and libelous “I’m a Mac, I’m a PC” ads were instantly rendered moot by Microsoft’s more human and humble ads. How could Apple respond and not look like a bunch of arrogant jerks.

Answer: They can’t. And they won’t. It’s in their DNA.

So they’ve responded with a new “I’m a Mac, I’m a PC” ad that is both ingenuous and libelous, and once again they come off looking like a bunch of arrogant jerks. And get this: The ad is about … Microsoft advertising. This ad says so much about Apple (and so little about Microsoft) that I actually laughed out loud the first time I saw it online (and not for the reasons Apple was hoping).

It’s official. Apple has jumped the shark.

Here’s why. In this pathetic ad, Apple is actually criticizing Microsoft for spending dramatically more money on advertising than on “fixing problems with Vista.” That this is demonstrably untrue never bothers Apple, so we can just skip over that nicety immediately. The charge, obviously, is that Microsoft can make Windows Vista look good by advertising it, not fixing it.

Irony/hypocrisy alert: For the past two years, Apple has been spending money on advertising designed to make Windows Vista look bad, while not spending money fixing the many problems in their own products. I’m looking at you Leopard, MobileMe, and iPhone 3G. And don’t get me started on the style over substance of the new Macbooks.

Irony/hypocrisy alert 2: The ad comes less than a week after Apple introduced its incredibly expensive new laptops into the worst economic conditions in almost 100 years. And as the Wall Street Journal noted this morning, they did so even though the “average price [of a Mac was already] more than twice as high as computers based on Microsoft’s Windows operating system.” So much for the computer for the rest of us.

Why is this a problem? Apple fans will argue that Apple makes better products and doesn’t compete with low-end Windows machines. Fair enough, if true. But then why is Apple advertising incessantly into the consumer market? Why don’t its ads just rise above the garbage out there as their products supposedly do? It’s because Apple can’t help themselves. They want it both ways: To be arrogant jerks and schoolyard bullies and then, when confronted, claim, hey, it’s OK. Because we’re the little guy. See, it’s cute. It’s all in good fun.

Uh-huh.

Put more simply, after being exposed as the charlatans they are, Apple responded, as always, in their usual arrogant and libelous fashion. I can see why so many people look up to these guys.

And before anyone complains about the use of the word libelous, look it up. That’s exactly what these ads are.

You can see the new ad here.

Discuss this Article 256

rjohn05
on Oct 20, 2008
True. The arrogance is much stronger in their stores. It pisses me off when I go in there with a problem with my iPod Touch and tell them I use windows. They seem to want to blame the OS and try to convince me to leave Windows when it is clearly a problem with their own buggy software.
Waethorn
on Oct 20, 2008
Pic'y no worky, Paul.
Waethorn
on Oct 20, 2008
"the computer for the rest of us" "Let them eat cake", too, eh Steve?
scoobyclub
on Oct 20, 2008
That is funny!! Loved the last line. Great satire on the MBA view that it's not a crap product it is simply a communication or perception problem that can be fixed by repeating a big lie. Call Marketing. Where Apple score is that they have the products to backup the message, MS don't. Even though I am still a bit upset about the overuse of glossy screens on their products now.
daProject
on Oct 20, 2008
lighten up man. its not that serious.
calarez
on Oct 20, 2008
That Right paul Love the sarcastic way you wrote your article, It's true Apple Fanboy can’t help it to be arrogant I it’s sad. I tired of this I’m Pc, I'm Mac ads and even more tired of their lies. I Love my windows vista and I don’t have to be proud of it, I just have to love it and not force other to do it. I'm a PC!! I'm a PC!!
Dude1313
on Oct 20, 2008
This one is going to be fun to watch.
nutts
on Oct 20, 2008
Paul, you didn't mention the second ad they also launched at the same time, possibly meant to hit back at the fact Microsoft has done away with their Vista name for Windows 7: http://www.youtube.com/watch?v=50DHHMBIJf8 I thought they were pretty amusing, but I wish they'd do more for selling their own products rather than slating the opposition (as easy as that might be).
volwrath
on Oct 20, 2008
I wish MSFT would create a commercial showing the money getting sucked out of a person by Apple. Ohh we can get you a 2ghz Core2Duo .. It'll only cost you $1300
meason
on Oct 20, 2008
this makes me think Apple is scared to discuss the EULA in court....... http://news.cnet.com/8301-13579_3-10068824-37.html?tag=mncol
Waethorn
on Oct 20, 2008
"I wish MSFT would create a commercial showing the money getting sucked out of a person by Apple. Ohh we can get you a 2ghz Core2Duo .. It'll only cost you $1300" I wonder if Ballmer was hinting on the next round with the term "Apple Tax"....
lilserenity
on Oct 20, 2008
This unfortunately is the butt end of Apple and the company as a whole. Don't get me wrong their OS is good, and the hardware is nice. But it's not the be all end all. And I find Vista to be brilliant on my cheap as chips Core2Duo machine (faster than an iMac at a fraction of the price.) This however is a real case of sour grapes. The Think Different campaign at least had a weight of intellect and thoughtfulness in it. This however reminds me of monkeys flinging s**t at each other. Unpleasant and childish. Apple can do much better than this.
mikegalos@msn.com
on Oct 20, 2008
The stench of desparation coming off these latest two attack ads is pretty pathetic. What a sad end for a company that used to be known for innovation.
ibarskiy
on Oct 20, 2008
These past two ads are, actually, libelous, like Paul said. I used to say "deceptive," but they crossed that line even further. It's like saying that Windows 7 is rebranded Vista. Although I am with Paul (and everyone else) that it's not a major release, it is simply misstating the facts. It's also funny how they mention "problems with Vista" but fail to actually demonstrate any (or identify the specific ones). Not to mention the hypocricy of the ad that Paul outlines... My jaw literally dropped when I saw them.
meason
on Oct 20, 2008
@Mike It seems to me the apple innovation in the last few rounds, more so with the recent notebooks, to be innovating fixes to problems that really are not problems..... IE flex in laptops and their block of aluminum fud.
rseiler
on Oct 20, 2008
First, the phrase "jumped the skark" jumped the shark long ago. You can do better. Second, Apple has a once-in-a-generation ad campaign here: short, sweet, funny, effective. The particulars about the ads don't even matter. There's no earthly reason they should stop or change them to respond to MS's ads, which admit it, the public is only dimply aware of, at best, by comparison.
chuckb84
on Oct 20, 2008
First, if the Apple ads are "libelous", so is Tina Fey when she does Sarah Palin. Kind of like the "Fun with Headlines" thing you do, which aren't "true" and not intended to be taken that way. It's called satire. And, Microsofts counter-ads were mostly inscrutable, and certainly didn't render the "I'm a Mac/PC" ads moot. The exact amount of money spent on ads by Microsoft to promote Vista is north of $300M, not chump change even for Microsoft. I don't know how much they're spending "fixing Vista", but they've sure spent a lot trying to salvage the Vista brand. And that brand failure is the serious issue that has you so upset. As Gruber points out this morning, Microsoft has already given up on the Vista brand. Fair or not, Vista is a failed brand. Microsoft now realizes this and is moving to disconnect "Vista" from "Windows", which is still known and respected. That's a smart move. Telling, but smart. I'm sure I'll be attacked for that statement, but it's Microsoft that is admitting this by their behavior. Plus, this is what we call a testable hypothesis: If I'm right, the word "Vista" will just disappear in the next six months to the same limbo as "Windows ME" and "Bob". We'll see. Apple is doing something smart, using humor and satire to make a point about the failure of Vista as a consumer brand. I think what has you angry is your feeling that Apple's ads CAUSED that failure, while I think they've just made good use of a widespread perception that was already out there. I have no idea if that perception is fair or accurate, I've never used Vista*. However, Apple has exploited the public perception of Vista and made a pitch perfect rejoinder to Microsoft's attempt to counter the Apple ads. Charlatans? Nah, it's just effective advertising that you don't like. Don't worry, Microsoft still outsells Apple 32:1 :). *The reason I've never used Vista is that my workplace strictly forbids installing Vista on any of our PCs. Breaks too many things. This is also telling.
scarper
on Oct 20, 2008
I own a last gen MacBook Pro with Vista on it, and I totally get what Paul is saying. It's Apple's hypocrisy that's annoying. I don't have blind devotion to anyone, whether it be a god, a government or a corporation. It's sometimes embarrassing as a Mac user to think that people might associate me with the obsequious and irrational sheep-like behavior of so many Mac fans. You can't have used Vista lately (or properly) if you don't think this constant barrage of "Vista doesn't work" is nothing but a lie. And no matter how much I love my Mac, the truth matters more. It's just disingenuous to suggest that Apple's products work and Microsoft's products don't. Talk to my girlfriend who had a nightmare upgrade experience with Leopard on her Macbook. To deny Macs have problems too is to lie. Many of the problems that people have with Windows is due to badly written drivers or software by third-party companies, so it's actually amazing that Windows works as problem free as it does. The small, yes very small, number of problems that some people have is, in my opinion, a small price to pay for the greater choice and value on the Windows side. I still want to get a couple of more years out of this laptop, but considering the number of (and cheaper) choices for hardware on the Windows side, there is a good chance my next computer won't be a Mac.
Ocean
on Oct 20, 2008
I think they are hilarious. And I love Pauls faux-outrage. Apple is just keeping its name in peoples mind...and thats all the ads are designed to do. Epic win here.
Ocean
on Oct 20, 2008
>>The stench of desparation coming off these latest two attack ads is pretty pathetic.<< Desperate for what?
trieste
on Oct 20, 2008
I guess Leo was right about Paul's reaction. I still think of MS as the High School football team and Apple as the A/V club so anything that makes me laugh at MS/Football jocks I enjoy. Oh my! The 90%+ market share guys are hurt... Apple ads have never been about facts, they use satire and parody to sell. Both companies sell products that are functionally virtually identical. Vista/Leopard, iPod/Zune, I've bought both brands. I don't cry over soap powder advertising that says Brand A is better than Brand B & C. Do I care if one company does better than another? Do I care if MS comes out with an ad saying Steve Jobs worships the devil? No. I think Paul confuses MS with the Sox or the Celtics as an organization worthy of veneration. MS/Apple will both take our money with equal glee. You won't see Bostonians running around the streets celebrating the release of Windows 7. Enough with the faux hurt feelings about a 30 second ad and start filling this blog with stuff that will make my life easier (or at least make your rants funny) or change the title to Whinesupersite.
mikegalos@msn.com
on Oct 20, 2008
Chuck You've almost got the analogy right. The original Apple attack ads did have the feel of Karl Rove. Evil, manipulative and with no concern for truth but well done. These, however, have the panicked feel of a second rate student of Karl Rove charged with selling Sarah Palin's competence. Again, a sad end for a company that used to be known for innovation.
Lindy
on Oct 20, 2008
Oh yeah this is going to be good stuff. Got your panties in a knot did they????? Pushing your buttons is too easy Paul. The apple commercials are humor, plain and simple, that reflect the problems people have with Vista. The "I am a PC" commercials are a snooze-fest that are not funny or inspiring. I was at a 2008 Server class this last week, 6430a and a major training partner of Microsoft's. Our PC's we used were running XP 64bit on some Dell desktops, dual core's with 4gigs or RAM. I asked the instructor why not Vista 64? The answer "Vista runs Virtural PC 2007 slower and uses to much memory and leaves less for the VM's". The real world of "I am a PC" is not all rosy. On the hardware cost quote "they did so even though the “average price [of a Mac was already] more than twice as high as computers based on Microsoft’s Windows operating system." That is a total lie. The Macbook went up and that is what they are talking about, or at least the new model did, the old model dropped to $999. Lets compare the new Macbook to the #1 and #2 notebook manufactures. Go get your best quote for a dv3500t (HP) and a XPS M1330 (Dell) both 13.3 inch notebooks. Get the specs as close as you can to the lowest priced new Macbook. They wont even come close to being "more than twice as high". I doubt any one will bother to do the price comparison.
Lindy
on Oct 20, 2008
"Enough with the faux hurt feelings about a 30 second ad and start filling this blog with stuff that will make my life easier (or at least make your rants funny) or change the title to Whinesupersite" Thanks for the gut busting laugh!!!
johnpapola
on Oct 20, 2008
Paul, the only one that's jumped the shark is you. A man who routinely attacks and smears whole groups of people with bile and bigoted generalizations, yet somehow can find justification in marshaling the charge of "libel" in Apple's advertising. You are nothing more than an unofficial (or maybe paid, who knows) extension of Microsoft's marketing department. Your cheerleading and boosterism of every single move Microsoft has made in their advertising is so mindless, it can only be the function of payola or delusion. Mojave Experiment? Awesome. Seinfeld ads? Brilliant! Apple Tax? Of course! Even if I were a fan of Microsoft, I'd find your commentary to be completely devoid of thought. Meanwhile, Microsoft puts out completely disingenuous comparison charts in an attempt to back up their "Apple Tax" slam. And you cheerlead them all the way. http://www.macobserver.com/article/2008/10/15.9.shtml You have no credibility when it comes to Apple. Zero. Any respect I had for you I've long since lost. You are a hack and a shill. Plain and simple. I hope it's paying off for you, pal. It's not going to earn you any respect by the thoughtful people of this world. ps - to mike galos "What a sad end for a company that used to be known for innovation." Sad End? Huh? What are you even talking about? Is there other life on your planet? Are any of you people prepared to eat your words come this week's earnings report? I'm gonna guess no.
lehenbauer
on Oct 20, 2008
Apple announces earnings tomorrow. We'll see how much it's a "sad end for them." Hey everybody, Apple's *officially* jumped the shark again. Paul Thurrot said so.
Mum
on Oct 20, 2008
"This ad says so much about Apple (and so little about Microsoft) that I actually laughed out loud the first time I saw it online (and not for the reasons Apple was hoping)." Sadly, they're still saying quite a lot about the strange panicked moves MS have been making lately. What the ads are saying is that the ridiculous money Microsoft spent on the two-week Jerry Seinfeld marketing campaign that was pulled, the pathetic "I'm a PC" follow-up, and their horrible internal videos lately is all coming out of the buyer's pockets (which it does regardless of what they put into software development), and that Microsoft's efforts lately seem to focus on brand building (which they indeed seem to). And saying this in two seemingly low- cost ads only accentuates the message.
chuckb84
on Oct 20, 2008
Mike, We may agree on Karl Rove and Sarah Palin :). However, you're quite wrong about Apple. The humorous ads they run annoy you and Paul, but they're just ads. As others have said, the shark jumping here has been done by Paul. His reaction is TOTALLY over the top, and the relevant political analogy is the fake outrage over the "lipstip on a pig" remark. Let's see what others have said. PC World: http://www.pcworld.com/article/152478/Apple.html?tk=rss_news "Apple reacted this weekend to Microsoft's $350 million advertising campaign with two new "Get a Mac" spots mocking the company's exuberance when it comes to Vista's advertising budget. They are as funny as ever." "Both new ads counter Microsoft's latest advertising campaign for Windows Vista, dubbed as a disaster by many critics." IT Wire: http://www.itwire.com/content/view/21257/53/ "Hot on the heels of the embarrassingly bad Microsoft Seinfeld adverts comes a new Apple campaign that goes straight for the Vista jugular with great effect. " "At the time we said we were surprised that more than 90 percent of the user group were upbeat and positive regarding Windows Mojave, giving it a 'wow factor' response that Microsoft had always wanted for Vista. We also said it smacked of desperation, and it is just that desperation that Apple would appear to have seized upon with this new advertising campaign." Wired: http://blog.wired.com/business/2008/10/apple-shoots-sp.html "With both Apple and Microsoft directly referencing each other in their ads, this volley is getting to be a bit of insider baseball." "These ads may not make much sense to consumers who aren't paying close attention to the tug of war between Apple and Microsoft, but they do highlight one difference between the two companies. When Apple throws a criticism at Microsoft, it usually hits the target." Of all that, the most important comment may be the "inside baseball". I don't think you'll get much outrage from the great wide world. Most people will find it funny, and pay little attention to it. But Paul's fake outrage is so overdone it's funny.
mikegalos@msn.com
on Oct 20, 2008
1 When you have customer benefits, sell benefits 2 When you don't have customer benefits, sell features 3 When you don't have features, sell image 4 When you don't have image, attack your competitor's product 5 When you can't attack your competitor's product, create a straw man and attack it
johnpapola
on Oct 20, 2008
btw... the I'm a PC ads are indeed very nice and strong counter to Apple's campaign. Mojave and the seinfeld stuff were garbage, but "I'm a PC" is very strong. People like Paul just don't seem to get that the only reason Apple's campaign is effective is because it resonates as true for many people. That's the inconvenient truth of the matter that Paul can't argue away... especially when so many within the ranks of Microsoft have acknowledged the troubles. That Paul is more strident in his defense of Vista than Microsoft's own exec (including and especially Ballmer and Gates) is bizarre.
DRWAM
on Oct 20, 2008
Although my $400 Vista laptop works very well, I must admit that the "Apple Tax' slam from MS is equally deceitful and libelous. To deliberately mislead is wrong. Since all of you claim it wrong for Apple, then it's also wrong for Microsoft to do as well, but only more harmful as Apple has more to lose. Goliath steps on David once again. Did I mention that my Vista laptop was only $400?
Lindy
on Oct 20, 2008
The political analogy is Fox news and their FR@KING obsession with trying to tie Bill Aires and Acorn to Obama. It looks desperate on their part because they fear loosing the election. Much like Pauls obsession with trying to make Apple look bad. Its actually worse in the case because MS has lost in court many times for being the "bad" party in all of this. Maybe Paul will become a Fox News Technical contributor and get rid of the black Macbooks they use at the lunch time hour:)
lotsamystuff
on Oct 20, 2008
Who pi$$ed in your Wheaties this morning, Paul?
DRWAM
on Oct 20, 2008
I own Mac and Windows PC's and see most of the ads. But they just don't seem to persuade me. I bought my laptop because of the price and ability to perform all of the functions that I need. I guess PT Barnum's point that there's a sucker born every minute could mean that some will be persuaded to purchase because of the ads, but I would bet not most. Ads keep the product and company in recognition that they exist, but I would bet they don't persuade most potential buyers, especially in this economy. Many would love to have a more expensive car, but will settle for what's more affordable as they all do the same thing.
Waethorn
on Oct 20, 2008
"Desperate for what?" You already answered that in your previous statement: "Apple is just keeping its name in peoples mind"
joe-dokes
on Oct 20, 2008
Gee Paul, You forget your pills? As for Mike, What the f&%K are you smoking? Apple's growth is nearly 30% a year when the rest of the industry is growing at about 4%, YEAH APPLE Proudly going out of business since 1990. Chuck 84, Great quotes, thanks for the effort. For the rest of you yahoos, for MS fans to yell about Apple's Lying is just too funny, Pot meet Kettle. Regards Joe Dokes
lotsamystuff
on Oct 20, 2008
"The stench of desparation coming off these latest ... ads is pretty pathetic. What a sad end for a company that used to be known for innovation." Mike, you're talking about the Seinfeld ads, right? ;-) <----the all-forgiving wink of forgiveness.
adamb1000
on Oct 20, 2008
I will agree that ad was pretty stupid mocking Microsoft's ads that are superior to the Im a Mac ads. I didnt know what to think after watching that ad, it was probobly the worst Apple ad I've seen and they dont even mention the mac at all. To say that Apple is not innovative is BS though. There biggest innovation is still the iPhone. What was Microsoft's last big one?
trieste
on Oct 20, 2008
RE Mike Galos's comment at 10:23. Which company are you referring to? It works for both (and all.) The MS/Seinfeld ad covers which point? p.s. Mike, you have many years of MS experience, have you thought of sending some articles to Paul. I'm sure we'd all learn something including Paul. His technical knowledge can be a bit lacking.
lotsamystuff
on Oct 20, 2008
Does "Apple Jumps the Shark" put Paul in consideration for yet another entry in Apple Death Knell Counter? http://www.macobserver.com/appledeathknell/index.shtml
au071
on Oct 20, 2008
I was just listening to twit and Leo was saying he wonders how Paul will respond to the new Ads :D I agree that Apple is twisting the facts and all these fan boys never look at what Apple is doing themselves. But why isn't Microsoft doing anything? Should they be more upset than Paul?
Dude1313
on Oct 20, 2008
mikegalos@msn.com
on Oct 20, 2008
trieste First, the time posted is adjusted (somewhat incorrectly) for the reader's time zone so, for example, your comment was posted at 9:40 AM here which makes my post of 10:23 something I'll do in about 45 minutes but which will actually be at 9:23 due to the web site's time code not understanding DST. (Confused yet?) As for the rules post (which I suspect is the one you mean), yes, they apply to everyone doing advertising. Where a company falls on the list is the issue, not that they're on the list. For example, I'd say that Apple's typical iPod ads fall at #3, "When you don't have features, sell image". Not a lot of benefits or features in an ad that does nothing but show dancing sillouettes. The "nanochromatic" ads could be considered examples of #2 "When you don't have customer benefits, sell features" since colored cases are a feature although they have no real customer benefit. The best of the "Get a Mac" ads (the actual name of the "I'm a Mac and I'm a PC" ads) are at #4, "When you don't have image, attack your competitor's product" but most, including these two, are clearly smack dab at the bottom of #5, "When you can't attack your competitor's product, create a straw man and attack it" The Microsoft "I'm a PC" ads are either at #2, "When you don't have customer benefits, sell features" with those pushing the feature of being connected to 1,000,000,000 other PCs (They never actually state the customer benefit of that connection or they'd be at #1) or they're at #3, "When you don't have features, sell image"
Ocean
on Oct 20, 2008
>>change the title to Whinesupersite<< Awesome! >>Hey everybody, Apple's *officially* jumped the shark again. Paul Thurrot said so.<< +1
Willc
on Oct 20, 2008
The main sentiment i get from this is Apple have so little faith in their own products they need to attack a competitor. That is rather sad and pathetic
mikegalos@msn.com
on Oct 20, 2008
A footnote... When you are advertising a brand rather than a specific product, it's hard to do better than #3 since features and customer benefits are usually a part of a product and not a brand.
daveinla
on Oct 20, 2008
The V-word ad is actually hilarious ! Go see it: http://www.apple.com/getamac/ads/
johnpapola
on Oct 20, 2008
I just love that Apple critics like to hammer on the fact that they only have 3 to 4% global marketshare when compared to Windows-based PCs... but somehow consider it unreasonable or out-of-bounds to build their advertising around reaching out to disaffected or dissatisfied Windows PC users. Dumb. Apple can't possibly enumerate the various advantages of the platform in every ad, so they are targeting areas that they feel will resonate with people who aren't already customers (since Apple customers have the highest satisfaction of any computer maker by a large margin). This inherently means going after weaknesses in the Windows world and convincing those afflicted by said weaknesses that the aren't present on the Mac. When the spots aren't doing that and just pounding away at Vista, they're negative advertising. But, as you apple-critics love to point out, Apple is the extreme underdog in computing with puny marketshare. So attack Goliath is a completely reasonable attack. Again, the rage against this is perplexing. But no more perplexing than fundamental contradiction of calling people "lemmings" for making the minority computing choice while trumpeting the use of the 95% option. Give me a break.
trieste
on Oct 20, 2008
Mike, I would say the the Get a Mac ads fall under number 6 :- - If you have a positive image and your competitor does not, amplify and magnify. Repeat at least 30 times and make the campaign last at least 3 years. Receive awards from your fellow ad agencies and plaudits from the industry. MS are wildly successful and make great products (the original soap-bar mouse 'roolzz!!'), their problem is that they also want to be loved. Respect and admiration (and stacks of cash) seems to not be enough. Paul's article insults us. It basically says "Wow aren't you glad that I'm perceptive enough to deconstruct these ads.You are so stupid that you completely believe Apple. If it wasn't for me Microsoft would go bankrupt and Apple would rule the universe". The political process seems to follow the same game plan. Apple make products as good as MS and make laptops that enough people want to buy at the price Apple set. I think the price is a liitle high but hey caveat emptor. Paul purchases them and runs Vista on his which I think is just perverse. Get a Thinkpad Paul! Just checked with Godaddy WHINESUPERSITE.COM is available! Use coupon code crybaby to get your 10% discount (does not apply to preexisting offers) see press for details.
Lindy
on Oct 20, 2008
"Use coupon code crybaby to get your 10% discount" hilarious!!!!!!!!!

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