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Microsoft: Your feedback is important to us. Please stay on the line

Apr. 30, 2009 Paul Thurrott | Paul Thurrott's Supersite for Windows

So you just got your dirty little fingers on the RC build and you are just dying to send feedback to Microsoft, right? There's just one problem. Unlike with the Beta build, there's no Send Feedback link on every single window, or a shortcut on the desktop. But surely, Microsoft has made it easy to provide them with feedback. I mean, this is a feedback-driven release, right?

Riiighhtttt...

The Windows 7 Feedback Tool is a pre-release only tool.  As we work towards finalizing Windows 7 we have removed the launch UI for the Feedback Tool, however the tool itself is still in the RC build.  If you need to report a bug that falls into one of the categories mentioned below, you may run the following command to start the Feedback Tool:

rundll32.exe FeedbackTool.dll,ShowWizard

I'm sure this is adequately documented somewhere. Oh, right. It's documented here on my blog.

Unbelievable.

Thanks to Freddie K. for the heads-up: The quote above was apparently provided to beta testers only. And by the way, as you can tell from the quote, Microsoft is only looking for certain kinds of feedback now.

Discuss this Article 8

sttevo
on Apr 30, 2009
I'm really disappointed with the UI still. I have been using Windows 7 at home for daily home use, and Vista at work. But after spending so much time on both I really can say I think Vista is easier on the eye. The task bar is better looking, and the buttons (even the shut down button on the start menu) look crummy. This really is it isn't it? No surprise updates to the UI??
jmpirelli
on Apr 30, 2009
What I learned by taking part in a Microsoft beta a couple of years ago is that development at MS does not proceed at the same speed as smaller companies. They tend to freeze the feature set a long time before the planned release, and the closer we are to the ship date, the more catastrophic an issue must be in order to have a fix considered. They prefer to keep a known bug in the code rather than introduce new problems in a fix. Considering the number of people affected by a problem in their code, this is quite reasonable. Of course, I'd prefer them to be more agile, but I don't see how one could reasonably act any other way.
gfryesc1
on Apr 30, 2009
Future PC just froze.
rjohn05
on Apr 30, 2009
I also hope a new UI is coming. I don't particularly care for the vista look but I do like the new task bar though. So far I think Windows 7 is better on the eye than Vista. Robert
shark47
on Apr 30, 2009
What's the deal with this new UI thing? I doubt that Microsoft is going to come up with a new UI, about 2 months before RTM. New backgrounds and profile pics, maybe, but new UI? Naah, I don't think so. It's way too late for that and way too late for your feedback about features to matter. At this point, I don't think Microsoft cares if you like an individual feature or not - all they care about is bugs and performance, I think. And that makes sense.
darkmax
on Apr 30, 2009
been using the leaked copy for a couple of days and everything is "uppity-up". I don't see much problem except for its integration with Office 2007.
Waethorn
on Apr 30, 2009
I'm waiting for the official version. It's not touching my production network until after it RTM's too. I certainly don't look forward to having to modify files on SBS just to get a beta to work.
subzerohitman721
on Apr 30, 2009
Graphically speaking, I like Windows 7 a lot better than the Vista color scheme. i love all the translucent and more glass like effects. At this point in the game, Microsoft is looking for showstopper bugs. They don't need every Tom, Dick, and Harry giving his two cents. That was what the beta program and the Microsoft CEIP program is really for Paul. This will be the near final version. So, they are looking to eliminate the bug count or anything that prevent's a solid launch. So narrowing the focus down to that specific agenda is pretty natural.

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