Much Ado About Nothing: Google's Docs Update

I've been alternatively amused and amazed by the reaction this week to a minor update to Google Docs that, if anything, actually makes Google's Office alternative less useful than before.

The company promises that various updates to Google Docs will rollout "over the next few days." Here's what they've announced:

Formatting options. Google Docs is getting a margin ruler, better numbering and bullets, and more flexible image placement.

Spreadsheets improvements. Spreadsheets now have a formula editing bar, cell auto-complete, drag-and-drop columns and more.

Better document uploading. Imported documents keep their original structure more accurately, so there will be less editing of existing documents that are moved to the cloud.

Performance improvements. "Web apps really can feel just as fluid as traditional software," Google says. Well, now they can.

Collaboration improvements. Google Docs will support up to 50 simultaneous editors, with character-by-character changes as others type. The Drawings module gets multiple editing support too.

And ... That's it. A fairly minor update by any measure. But check out what's being removed:

Offline support. "We need to temporarily remove offline support for Docs starting May 3rd, 2010."

The issue here, of course, is that Google is moving to HTML 5, and it's a moving spec, and well, sorry, early adopters. Hope you weren't relying on that. (Imagine, please, just for a second, Microsoft removing a key feature from Microsoft Word 2007. Something like the ability to edit documents when you're on a plane. That kind of thing. Got the image in your head yet? Good, let's move on.)

Here's a screenshot of the new Google Docs:

Just kidding. :) But aside from the collaboration stuff, what we're seeing today in Google Docs roughly mirrors the DOS-based versions of Word and Excel from the 1980's and early 1990's. This is just not compelling stuff, nor is it a great excuse to consider cloud computing.

But that's not how the press sees it. Oh, no. The tech press is as open to invented controversy and excitement as is your local TV news. Check out these headlines.

Google Docs Takes Microsoft Office Head On

As Google And Microsoft Slug It Out, CIOs Come Out On Top

Google Looks to Lure MS Users with Apps Update

Google And Microsoft Prepare For Cloud Battle

Google Adds a Touch of Microsoft to Applications

Google Ready to Get Down to Business

Scanning any of those headlines, you'd be forgiven for believing that Google had accomplished something impressive here and was assembling its not-inconsiderable weight for a massive head-on-head battle with Microsoft. But I think the offline functionality they took away far outweighs the minor and obvious features from 20 years ago that they just added. (A ruler? Formula editing? Wow.)

There's little doubt that the cloud is the future. But come on. Google Docs? Nothing to see here, sorry.

Discuss this Article 37

Dr. Daniel Jackson
on Apr 13, 2010
Google docs was never that interesting, Office XP has more tools that Google. The new web apps from Office 2010 look promising because of the ability to use them any platform, looking forward to that.
Spidubic
on Apr 13, 2010
Not sure whether it was the time of the day or the phase of the moon but that screen shot of "Google Docs" made me laugh out loud. I'm like WTF?
DarkSages
on Apr 13, 2010
LOL we just had a meeting here about moving to google docs instead of paying for word. I told my coworkers it was not a good idea, but they voted me out. I should be hearing from them complaining they can't use it soon. I keep warning people that these services should not be relied on as they are not ready.
chrishedlund
on Apr 13, 2010
Paul, you are so far off on this it's not even funny.
pthurrott
on Apr 13, 2010
So far off ... on what? My contention isn't so much that Google Docs doesn't offer much competition to Office. It's that this update is minor and triggered a weird round of undeserving press. That said, I was trying to be funny. So I guess I failed twice.
subzerohitman721
on Apr 13, 2010
Paul, That was funny. LOL. Word 5.5.B. Genius! You know if Google docs is so useless, why doesn't Microsoft create Office for Android? Isn't pushing the Office platform more important? Even OpenOffice.org is considering a mobile version for Android. If anything, it's a potential new revenue stream for Microsoft. Reasonably priced, people would jump on it. If not, Google Docs gets the job done. If your going to rail against Docs, then have your Microsoft compadres cook up something to provide competition on Android, the Desktop, & elsewhere? Why not a Linux version too? If it runs faster than OpenOffice.org, it's a winner.
FalKirk
on Apr 13, 2010
Well, the update might be minor and the press coverage might be overblown, but it was a boon to Google nonetheless. I know it's hard to believe because the kind of people who come to this site are inundated with tech news, but a lot of people don't even know that Google Docs exists. Several people I know saw yesterday's coverage and tried Google Docs for the first time. Some of them are going to see if they can integrate it into their work. If that result was multiplied around the country (world?), then Google just gained a bunch of new users and Microsoft just lost a bunch potential clients.
chrishedlund
on Apr 13, 2010
Yeah - I get your attempt at humor. OK I guess.. And yeah I get your point about an update not being a big deal. But Google Apps is a big deal, and believe me, Microsoft sees it that way too. Any competing product that has the potential to take away a sale of Microsoft Office is a big deal. The development process between these two products is very different. Google App changes come out frequently and usually are minor updates. Microsoft Office updates come out infrequently and are huge changes to the product, including changes to the file formats. Google Apps is the future, Microsoft Office is the past...
Dude1313
on Apr 13, 2010
The potential is what's being missed. Everyone is all in a tizzy about how Apple and Google are getting ready to duke it out. The funny thing is people don’t see the real war heating up here: MS vs Google. Sorry but who is Google stealing markets share from in the Mobile OS race? A: Microsoft; each time Google goes up, WinMo goes down. The WinMo fans can fool themselves all they want, but for the foreseeable future it impacts MS the most. WinMo7 won’t be out until the end of the year at the earliest and that’s assuming they can meet that date. Palm is now going belly up and the MobileOS race might be over before MS even leaves the starting block. Now why does this matter on this discussion? Quite simple Google and MS are becoming ever more at odds with each other; their aims, their goals etc. Google is looking to leverage their "one trick pony" as it gets remarked around here. Whether or not this is feature capable enough is irrelevant. Whether or not it can do everything of the latest release of Office is irrelevant. Most people use barely a fraction of Office as it is. If MS taught us anything in the 90’s being better does not matter: simply being good enough however, does. MS is under siege in a lot of areas and Google is looking to start choking off one of the three cash cows of MS. Office is a huge revenue stream, but there is nothing in it that is absolutely critical that I can’t get free or with near free. Hell AbiWord, NeoOffice, Openoffice etc are all apps that met the needs for most anyone. Enter in Google with online apps and you have another piece to the puzzle. In short its death by a thousand cuts, not one massive one. Office and especially Windows licenses have stayed remarkably stable (high) as the cost of the PC has tumbled. And that’s the real argument here. Some feel that MS is never going away. History lessons of business tell us that is far from so. In fact most companies fail statistically speaking. Even big ones become shadows of their former selves. No company is immune to it. So Google by the look of it is only one growing threat that is going to give MS problems for years to come. And where does that leave MS? Servers? Linux on the server makes perfect sense for almost any web hosting need as does Oracle in business. Desktop/laptop OS? Sure, so many people are tied to it now, but this has peaked. The next big wave is Mobile and no one is interested in handing MS ANYTHING this time around. I’m not claiming I have the answers either, I will point out that those who feel MS isn’t going to be feeling some pain… sure they won’t. Also I get Paul’s bemusement that the press is overreacting. And Paul: I saw the post about the new rules on the blog. But by the same token look at your last post pthurrott said: That said, I was trying to be funny. So I guess I failed twice.” Its going to take a LONG TIME before many people get that you are trying to be more engaged in the blog, let alone funny. But I will point out the actions of the fan boys (either side) is a direct reaction to you lighting the fire and then wondering why people were showing up with gasoline. That said I’ll be watching with interest as this “new/old” blog unfolds.
chrishedlund
on Apr 13, 2010
And another thing... Why is an update to Google Apps 'Much Ado About Nothing' and yet the forthcoming release of Microsoft Web Apps 'an important move' (Window IT Pro Update - It's Platform Time)
pthurrott
on Apr 13, 2010
Another one: Google's Microsoft Office Killer Just Got A Huge Upgrade Read more: http://www.sfgate.com/cgi-bin/article.cgi?f=/g/a/2010/04/13/businessinsi... Unbelievable. :)
pthurrott
on Apr 13, 2010
Chris ... Of course they're worried about Google. It's Microsoft biggest competitor. My point is only that Google Apps is currently not a threat at all. And if Microsoft's evolution of Office to the cloud is any indication, Office could be the future as well. I wouldn't write Office's send-off quite yet. It makes more money than virtually anything else at Microsoft, and it's not exactly falling off a cliff.
Ocean
on Apr 13, 2010
First, the link with the text "promises" leads to audible. Second, there is a disconnect here. Paul says: "a minor update" The SFGate says "The word processor is a completely new tool." I think that if these were apps that were traditionally delivered, that is, downloaded and installed on a PC -- then yes -- this would be minor. But its a cloud *based* app thats probably among the most advanced cloud *based* apps out there (kinda like Gmail). That would make it a big deal, no? Among just word processors, perhaps not. But among cloud apps, yes. Oh yes.
chrishedlund
on Apr 13, 2010
OK - point well taken. And I agree, Office is here for the long term. These kind of massive shifts take generations to come full circle. I don't think my kids will be using Office when they get into the upper grades in school. We don't even have Office installed on any of our 9 home computers. But we use the heck out of Google Apps at home...
pthurrott
on Apr 13, 2010
I fixed the "promises" link above. Sorry about that. :)
Ocean
on Apr 13, 2010
"triggered a weird round of undeserving press" Here is how Techcrunch covered these, which I think kind shows why its considered a big deal: "There has always been a noticeable delay when new edits get saved and synced up, especially when more than one person is working on the same document. Google is addressing this delay with an entirely new architecture built from the ground up. -- Google’s engineers developed a new Javascript layout engine which sits on top of the browser and allows realtime editing, faster overall responsiveness, and new features such as the ability to drag-and-drop floating images through a document while the text rewraps itself around the image on the fly." This is kinda like a a new kernal release for Linux.
Ocean
on Apr 13, 2010
So here is the lesson. Ignore the mainstream media and go with the tech media. Here is what Om's network says: "Part of what was holding Docs back from going feature-for-feature with Office was the fact that different browsers displayed the layouts of Docs differently. " With the new system: "“every person sees exactly what the other person sees,” said Sabharwal. So now Docs has actual character-by-character, real-time editing by multiple users; in-document presence and IM; and advanced formatting such as floating images, rulers and data stops" http://gigaom.com/2010/04/12/google-rewrites-docs-to-make-them-quicker-a...
pthurrott
on Apr 13, 2010
Ocean, I think you're making way too much of this. If you make a massive architectural change and a tiny functional change (plus a huge loss of offline usage), the net change to the user, today, is a negative. Don't overthink this. Nothing huge happened here functionally, at least not from a positive standpoint.
decals42
on Apr 13, 2010
Paul, I think you're being a little disingenuous here. The biggest problem with Office (since the days of your screenshot, and still somehow a problem today) is that it adheres to a clunky and unnecessary file metaphor that requires exporting documents in certain formats that hopefully other people can use (not .docx for example, if you don't know your third-party's ' current version) and then manually attaching them to an e-mail or ftp or...it's like we've reproduced all the awful things about snail mail with the Internet. Wrong versions of files, no collaborative editing...so what if mail merge is incredibly awesome for the massive corporation market? Everyone I know who works for a small business, non-profit or school has switched to google docs, not because anyone sold them on it, but because it is absolutely good enough for 90% of the actual doc creation work and *way* better for sharing, collaborating and distributing documents within a small office or team. Things that Office couldn't do in the late nineties, and still can't today. Also, unlike your example with Word 2007, Google Docs is *completely free,* and as they upgrade it with this new framework, getting closer and closer to Office in terms of functionality every day, those upgrades will also be seamless and completely free. As a small business owner, what can Office do for me today that I can't get out of Google Docs for free with unlimited free upgrades? For me, the answer is "not nearly enough."
Andreas J
on Apr 13, 2010
Boy am I gonna miss the Offline feature. It just saved my life earlier today.
Andreas J
on Apr 13, 2010
In all fairness, the update looks good. Actually, i'm kind of excited about the margin editor(it's about time). But as Paul said, it's nothing groundbreaking. Of course, any update to Google Docs is welcomed, except for removing the offline feature, even if temporary. I moved to Google Docs because I could access it anywhere, even without a connection. But it looks as if I might need to go back to Word for a little bit.
Grannyville
on Apr 13, 2010
Whether or not you're excited about the Google Docs update, it's nice to know that there is some alternative solutions to Office or iWork. Everyone likes choice. Personally, I'm sticking with Office 2010 beta. I'll be happy to hand over my student loan money for a copy on release day :)
redunion1940
on Apr 13, 2010
Don't forget Grannyville if you get Office Through the Ultimate Steal, you can get a cheap version of a surprising full suite, that would probably cost over $300, right now it is 2007 but with the guarantee you can upgrade to 2010 for free. As to Google all joking aside this is important I guess, because you are going to have to have a low functioning product before it gets better, I mean at one point the Typewriter was probably better than the early word processors This is probably the same type of thing but I really dislike the idea of the cloud, I like to keep everything local. Though a little mix would be okay if I needed a file I had to access from another computer okay, but I don't want my entire computer to basically to be an outlet to the web. Anyways, the last time a company tried something like this, they were sued as a monopoly, the bundling of IE and Windows Explorer. Thank about it, you typed in a web address you were there, and this is where a cloud os would go I wouldn't be surprised if Chrome OS was like this, where you just typed a web address in a explorer window, we shall see how it works out this time.
Ocean
on Apr 13, 2010
"If you make a massive architectural change and a tiny functional change..." I think that massive architectural change will lead to real functional change. Kinda like how Vista paved the way for Windows 7.
argraphics
on Apr 13, 2010
I think Google docs is great...As a Graphic designer I dont have to install MS office and have one more piece of software on my computer that I never use. So for me I like it..
pthurrott
on Apr 13, 2010
Ocean: Fair enough. But Vista was actually a big change from XP too. Google Docs is like someone trying to foist a 90's era RedHat Linux on people. It's just behind the times.
Grannyville
on Apr 13, 2010
@redunion1940 Thank you for the reminder :)
chrishedlund
on Apr 13, 2010
Behinds the times??? Dude, it's the complete opposite! As decals42 points out above, the old way of creating documents in silo'd environments then sending out copies all over the universe - that's behind the times. Think back on the Internet of 5 or 6 years ago. Who would have thought of creating the rich type documents that Google Apps is able to create today?
Backup77
on Apr 13, 2010
Paul I would agree that this update is not a big deal but Google docs is appealing to people who want to share and edit files in the cloud and this will only increase over time. For a lot of people Google docs gives them all the functionality that they need. By the way the screenshot is hilarious.
Ocean
on Apr 13, 2010
"Google Docs is like someone trying to foist a 90's era RedHat Linux on people." If it were download-able software, yes. But as cloud-based software -- what other productivity suite can compare?
Ocean
on Apr 13, 2010
" By the way the screenshot is hilarious. " This.
tayme
on Apr 13, 2010
Google docs may be good enough for mom and pop stores and school kids to write reports...but as I have been saying for a while, no large company in a regulated industry is going to use it for documents that require privacy or retention. Maybe someday...but not yet. --tayme
DRWAM
on Apr 13, 2010
I really dislike Google Docs. Sorry, but nothing can replace MS Office for me, on Win or Mac
decals42
on Apr 13, 2010
Tayme, and others: Let's be clear: privacy and retention are not the limitations of cloud-based documents. The cloud metaphor leads us to believe our stuff is public and not backed up, when in reality it's just a new protocol that hasn't had time for us to not be freaked out about it. Your stuff is at least as private and much more securely backed up when it's in the cloud with a provider like Google. And in general, being attached to a way of doing things isn't the same thing as being right. There is no right or wrong, clearly, if the tool works for you, but as people without expectations enter the arena, they're going to go with the offering that's more advantageous. *New users* presented with Google Docs and Microsoft Office, even given a breakdown of each offering's pros and cons, are going to go with Google Docs. And i'm not saying that from an ideological perspective, just a this-is-actually-happening one. Believing LPs are better than CDs is not going to change the direction of the industry.
tayme
on Apr 13, 2010
@decals42 - Like I said...right now, in the US, there are so many regulations for certain industries, like financial and healthcare, that Google or other cloud based systems cannot keep up. Couple that with Google's data mining strategy, and there are problems. Sure, they back it up...but privacy concerns are real. The larger companies will not trust Google or any other provider of this type for a long time. Heck, some industries are just getting the ok from regulators to use the services of Iron mountain - and only under major scrutiny. --tayme
Waethorn
on Apr 13, 2010
"Your stuff is at least as private and much more securely backed up when it's in the cloud with a provider like Google." LOL! You should listen to tayme, because he's got it right. Read this too if you don't believe him: http://www.google.com/accounts/tos (Section 11) Google is not your friend.
Logjamming
on Apr 13, 2010
Agrees with DRWAM. Although I curse Word almost on a daily basis for not adhering to Spaces, for losing track of my dictionary, and for being slower than CS4 on a quadcore Mac, my current work does not allow me to use anything else. Excel and Powerpoint, however, is a different matter. I cannot remember when I last needed them. Keynote is vastly superior to Powerpoint in every aspect. Oh, and never in my life did I look at Googledocs.

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