The Exchange Team Blogs about the iPhone 2.0 Software

The Microsoft Exchange Team Blog:

Apple released iPhone 2.0 today which includes a software update to the existing iPhones in the market (yes, we mentioned it when it was announced as well).  We're thrilled to add them to the family of Exchange ActiveSync licensees that enable all sorts of devices to connect to Exchange Server.  For those of you that manage Exchange Servers this means you may see some new devices connecting and we wanted to give you a few notes about what to expect.

Apple has published an Enterprise Deployment Guide for organizations that are deploying iPhones.  This is where you should look for Administrator info on the technical side of what Apple has created.

We're glad to have Apple connecting their devices to Exchange Server and hope you have fun using these tools to stay informed about when iPhones connect to your Exchange Server.  We're always looking to hear how people are using our technology and we'd love to hear your experiences.

Discuss this Article 28

DRWAM
on Jul 11, 2008
I hope it works. How much memory will be in the new Blackberry Bold? Will it also connect to Exchange?
Ocean
on Jul 11, 2008
One little toe into the enterprise...
DRWAM
on Jul 11, 2008
As I expected, the massive volume of downloading the iPhone 2 software has choked Apple servers, leaving a few phones temporarily bricked. I can't understand why people just can't wait to see how the process goes/results, before taking the chance that there will be a horrendous ot at least inconvient result. That's why I always wait for major updates. It's not just you geeks and uber-geeks, but numerous [too numerous to count] laymen as well. It's proven time and time again that it's safer to wait. Well, I hope that reset works.
Dipsh t Admin
on Jul 11, 2008
All recent BlackBerry's can connect to Exchange, at least to 2007, not sure about earlier versions. Therefore, the Bold will be able to as well. However, this syncing is not "real" syncing, so you can't do your contacts or calendar over the air. Check out the prelim specs at http://www.phonearena.com/htmls/RIM-BlackBerry-Bold-9000-phone-p_2710.html For admins like myself, the Exchange blog is chock full of very useful information, with a cutesy name for the blog too.
brandon.pope
on Jul 11, 2008
Exchange on the iPhone 3G... With a revolutionary, innovative yellow tinted screen...
DRWAM
on Jul 11, 2008
Thanks. Do you know about the memory amount?
Dipsh t Admin
on Jul 11, 2008
Not positive on the memory, but it looks like 1GB internal, and of course the expandable memory.
Waethorn
on Jul 11, 2008
@DRWAM: Look at the HTC Touch Pro instead. Better web browser (Opera Mobile - similar to Safari on iPhone), lots of RAM (288MB, expandable using Micro SD), 3.2MP camera, second front-facing VGA camera for video phone calls, GPS, Bluetooth, WiFi, bigger side-slider keyboard, and finally, NATIVE support for Exchange (no need for BBerry Enterprise Server in your infrastructure = $3000+ savings). The Touch Diamond is similar except for a few glaring differences: no keyboard (touch only - meaning onscreen keyboard), the Diamond has less standard RAM but 4GB of extra storage RAM (think of it like an integrated 4GB SD card) but no SD slot, the Touch Pro has more standard RAM though, and a larger ROM size for some reason. The Touch Pro also has a slightly bigger battery for longer runtime, and an optional TV-Out option. They are both nearly identical aside from that. The UI is the same (TouchFlo 3D UI overlay over top of Windows Mobile 6.1). I'm thinking the Touch Diamond will be my next phone. Telus (in Canada) has much better rates now, and it's cheaper than an iPhone, and EVDO has much better coverage than HSPA too.
Waethorn
on Jul 11, 2008
Oh, and I should point out that the screen on both the Touch Pro and Touch Diamond are much bigger than the BBerry Bold. Oh, and here's some nice links: http://www.htc.com http://wmpoweruser.com/?p=204
DRWAM
on Jul 11, 2008
Thanks, I will check them out.
JamesNT
on Jul 11, 2008
You've gotta love it. No matter what Apple does with its iDIOTPhone or the Crapintosh, Microsoft gets a big piece of the pie. JamesNT
DRWAM
on Jul 11, 2008
I hate to name call, but it is kinda dumb to think that this years activation was going to be any better than last year. The servers were overwhelmed. Now, Apple was crazy enough to add the update to the old iPhone, which apparantly needs activated through iTunes after the update, or at least that is my interpretation of what I've read. Last year, the problem was due to a couple hundred thousand or so activations. There are millions of iPhones now, all of which need activated after the version 2 update, compounded by the sale of many. What would you expect? However, from what I've read, it actually the activation of the old iPhones that are causing the congestion and people are leaving the stores without activation. Duh! Apple should have waited to release the update. People should have waited to purchase. If they've been waiting a few months for the 3G, they could have had a less painful experience by waiting a few more days. One of my partners had no problem buying and activating on day #two last year. BTW, Three of the four iPhone owners that I know, use Windows. With Exchange, MS also benefits. Congrats to the Exchange team!
Dipsh t Admin
on Jul 11, 2008
And to add even more confusion, you could also add the BlackBerry Thunder to the list of future possibilities DRWAM. "One little toe into the enterprise..." And if it is successful in the enterprise, Jobs should should give Gates a really big hug, because it's Exchange that will give the iPhone credibility in that market.
Waethorn
on Jul 11, 2008
"Jobs should should give Gates a really big hug, because it's Exchange that will give the iPhone credibility in that market." The iTunes requirement easily makes up for that though....
DRWAM
on Jul 11, 2008
Thanks again. On the last public meeting, Jobs and Gates were very friendly. While I am criticizing, I realize that it took about 10 to 15 minutes to buy myself a car, and less time for the wife. But yet, I can't decide on a phone! You can easily imagine the cost difference since we both drive a Benz.
Ocean
on Jul 11, 2008
This activation fiasco could never have happened with a windows mobile phone... Windows is a platform...Apple rode it to iTMS and iPod success...no reason to re-hug them for exchange.
Waethorn
on Jul 11, 2008
"I realize that it took about 10 to 15 minutes to buy myself a car, and less time for the wife" ? ....it was that quick to buy a wife? (were the brides-to-be beside the gum and chocolate bars on the impulse shelves at the checkout lanes?) (j/k)
DRWAM
on Jul 11, 2008
You got me pegged for sure. I'm a sucker for the checkout line impulse shelf items. Actually, since we have 3 kids, the wife needs a car to carry them. She had a minivan, but I like AWD vehicles. The R350 seats six and has AWD and it's a Benz. She was sold in 5 to 10 minutes. It took a little longer to pick a color. We gave the minivan to my older brother, who has 5 kids. He named one after me. Years before, I gave him my old TransAm after buying a Corvette. The Vette got sold after our twins were born. We already had a daughter that was under 11 months old, and 3 kids can't be seated in a Vette.
subzerohitman721
on Jul 11, 2008
I am waiting to September of this year, when Sprint will give me upgrade options. I'm looking at the Instinct, HTC Touch Pro, and the HTC Touch Diamond. All three phones look equally impressive and a good competitor to the iPhone. I think either of those phones brings enough features for both the consumer and business customer. Apple knew that Exchange was a nobrainer in the iPhone for business adoption. As stated earlier by bloggers, even Blackberry is jumping on the Exchange bandwagon. As for the launch, good job there AT&T and Apple. Sending customers home with unactivated phones is really great customer service. iTunes servers overloaded? What was Apple doing all this time up to the launch? Where is the outrage? If I was purchasing a phone and they could not activated that day, I would not accept the sale and cancel. Same day activation of phones has been available for years. This really undermines the professional credibility of both companies. Apple should have properly beefed up with additional iTunes servers.
Snakedoctor1
on Jul 11, 2008
"And if it is successful in the enterprise, Jobs should should give Gates a really big hug, because it's Exchange that will give the iPhone credibility in that market." Lol, take of Exchange day to day. If I had $5 for everytime a corporate user asked me when we are going to support iPHones with the corporate Exchange server I could have retired already. Dont care how you slice it the iPhone was a success before the Exchange/3G upgrade. It will explode into the corporate world not because of 3G but because of Exchange support. DRWAM in my experience most people cant stand Windows Mobile even the latest version. Its often because of underpowered devices, as MS does not have control of the hardware, much like with PC's. Its tolerated for two reasons in the business world, it works out of the box with Exchange, which dominates corporate email systems, and Exchange admins like it because its free vs Blackberries. Blackberries require a BES server license, either a VM or actual server hardware, and user licenses. This is on top of a costly Exchange environment. Windows Mobile basically use the OWA servers to access corporate email system, if its enabled by your admin, no extra servers, software or licenses. That said, I dont know anyone that would use Windows Mobile if they did not have an Exchange server to sync with. Its a horrible operating system, slow, buggy, prone to lockups, apps never really close unless you force them to close with a shutdown, or go in and kill them off from a screen that is not easy for Joe User to remember where its at. I predict Exchange support for the iPone will result in an explosion of Windows Mobile phones on ebay.
Snakedoctor1
on Jul 11, 2008
I also agree with DRWAM, about people not waiting for the love of god. Everyone knew this was going to be a mess, long lines, slow website. Apple is to blame as well, but then again they probably see it as just more press/hype. Headlines that say "Overwhelming demand brings down Apples servers" only bring more hype. Apple knows they can fix the load issue, but they love the press.
Dipsh t Admin
on Jul 11, 2008
DRWAM, you over on MBWorld.org? That's where I spend a lot of "home" Internet time.
DRWAM
on Jul 12, 2008
Dipsh, visited MBworld and MBcanada when doing research on the R350. But the E350 AWD had a good lease deal and the R was not out, so I got the E. The R came out one month later, so I got one for the wife [needs to fit 3 small kids]. We leased, since it was our first experience with Benz. My lease is up in 6 months and I don't know what to do. I am way under in milage and can go another two without more, so extending the lease may be an option. Sub and Snake, it looks like the 'outrage' about activation problems was front page news all over, and it acually did not last long. Some journalists 'lied' claiming it was a software bug. PC World got it right with this,"IPhone 3G Delays Ease as Day Goes on." http://news.yahoo.com/s/pcworld/20080712/tc_pcworld/148314
Waethorn
on Jul 12, 2008
"Windows Mobile basically use the OWA servers to access corporate email system" No it doesn't! It uses Exchange Activesync for Outlook Mobile. OWA is for HTML clients, of which, Outlook Mobile is not one of them. Your credibility in IT has just gone down about 25% for that statement. @subzero Does the Instinct have Exchange Activesync support? The UI does look fugly too - like the UI on one of those hackneyed V-Cast phones.... Also, who makes the OS on it? Symbian? Or is it some kind of proprietary Samsung OS? What I find interesting is that Telus doesn't classify the Instinct as a "smartphone" at all - it's only on the regular phone page.
Dipsh t Admin
on Jul 12, 2008
The Instinct uses a proprietary OS. So it is not a smartphone, but a feature phone. However, Sprint does offer a special Exchange sync service. I have heard that it isn't 100% ready for prime time, but it is a compelling option for those folks. Wae, the interface on Verizon phones is much improved. The UI on my Dare is quite good, actually. In fact, I'd say that both UI's are very comparable to TouchFLO. DRWAM, if the lease allows you to go month-to-month, that will probably be the way to go. I looked at extending my lease which comes up in two months, and the payment for a 6 or 12 month extension was way higher than my current payment, making leasing a new one the best way to go. Leasing on a used car barely ever works. However, with the improvements being made to the 2009 ML, I would much rather have that compared to my 2006 ML500. And yes, I'm lucky I only have a mile to commute to work every morning, because V8 + $4 gas = get out the KY.
DRWAM
on Jul 12, 2008
Dipsh, higher payment? Was that with more mileage? I was hoping to pay less as I don't need more mileage. If so, then the car goes bye-bye. I hate getting new cars, as there is just too much to consider. Hopefully, I'll find another impulsive deal. Thanks
halesgarcia
on Jul 12, 2008
You all put out a lot of words, but the honest fact is that nobody comes close to articulating a vision for a mobile platform as complete as Apple's. Just wait and see.
DRWAM
on Jul 13, 2008
halesgarcia, I don't think that the other vendors will remain static, but I believe that Apple helped raise the bar of standards. Still, many other vendors have done so with thier own products, some of which made it to the iPhone. I do agree that Apple will [is] sell boatloads. Even if you just want a phone and iPod in one device, you get some more features with the iPhone. I'm keeping it on the list. If I can get Entourage 2008 to sync with Exchange, I can use my Mac with it. If not, I need to get Outlook 2007 but I have not been successful. Hopefully, it will only take one call to IT. I need to do it regardless of an iPhone purchase, rather than relying on my Treo. At work, I sit in front of a PC 90% of the time, interpretting images. I try to let the young docs do most of the procedures, but sometimesw they call out the seasoned veteran when they run into problems. [We do some high end vascular work, and use a lot of stents.]

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