The Microsoft Store is really just the most recent Microsoft online store

This blurb will be in Short Takes today, but I wanted to get it out there because I know I’m going to get 100 emails this morning from people telling me that Microsoft just launched their first online store.

No, they didn’t.

Don't be fooled into thinking that this week's launch of The Microsoft Store is Microsoft's first foray into selling its products via an online storefront. And please, dear God, don't try to tell me that they're somehow copying Apple, because they aren't. Microsoft has, in fact, been selling its products via the Windows Marketplace for several years now. And the only big difference I can see between that site and the new Microsoft Store is that the latter only sells Microsoft software and hardware, while the former also offers third party products. So why all the hoo-hah over Microsoft's new store? Because most of the people who write blogs and news articles in this industry have no understanding of the topic they're covering. Yeah, I said it. Even Microsoft got it wrong: In a posting to the Windows Experience Blog announcing the store, a Microsoft employee described the new storefront as "the first online store where you can purchase Microsoft products straight from the source." Which is curious, because I purchased Microsoft AutoCollage from the Windows Marketplace about two weeks earlier. And for the record, the Terms of Use page on that site notes that Windows Marketplace is a "service that Microsoft provides."

BTW, I believe that Windows Marketplace launched in 2004. Here’s a story about it. Yes, the article says the site will be “maintained” by CNET. But all of the legal disclaimers on the site and trademarks point to Microsoft’s ownership, as noted above. You’d think Microsoft, at least, would try to draw some distinction between Windows Marketplace and

And let’s not forget Microsoft’s other online stores like Xbox Marketplace and Zune Marketplace.

Discuss this Article 137

shark47
on Nov 14, 2008
I guess simplicity is the reason that Apple went from one version of the iPod to numerous versions and colors when the marketshare increased. didn't they rename iPod Video to iPod classic or something?
Lindy
on Nov 14, 2008
Mike/Waethorn from your savior's mouth.... "What's scary here, of course, is how widely Microsoft is expanding the Windows product line. As with its Office family of products, Microsoft is stretching things a bit with this wide number of product editions, and this will lead to consumer and business confusion, which is never a good thing. When the company revealed that they were componentizing Windows Vista in order to make it easier for the company and its PC maker partners to create various product editions on the fly (read a discussion about this topic in my showcase, The Road to Windows Longhorn 2003), few people expected them to take advantage of the situation like this. The sheer number of Windows Vista versions is going to cause massive consumer confusion, and some of these versions will likely be orphaned after they prove to be targeting niche markets. That will lead to further migration confusion when the time to upgrade comes." http://www.winsupersite.com/showcase/winvista_editions.asp Is that enough justification to make my case? O
shark47
on Nov 14, 2008
"I have a Xbox 360 I bought in 2006. At the time it was called a premium. What is it called today? A pro?" No. It's called ... wait for it... Premium. I guess when you're attempting to do a satire, you can ignore the 10 seconds of research part.
lotsamystuff
on Nov 14, 2008
"You really mean you had trouble finding a place to buy Microsoft products? And you live where?" Typical "mikegalos"...ignoring the specific, detailed and very real problems experienced by a customer, and blaming the user. And you say Apple fans are arrogant?
mikegalos@msn.com
on Nov 14, 2008
Chuck and Lindy, Ah. There's the confusion. You see, we Windows types think for ourselves and thus like choices. We don't have a "Dear Leader/Savior" to tell us what to do and what will confuse us?
Lindy
on Nov 14, 2008
@shark and 10 seconds more would show you that the premium cant be purchased any more. MS changed the name to PRO or just Xbox 360. Arcade was Core. http://store.microsoft.com/microsoft/Entertainment-Xbox-360-Consoles/cat... http://www.gamestop.com/Browse/Search.aspx?N=133+196 http://www.bestbuy.com/site/olspage.jsp?id=abcat0701001&type=category http://en.wikipedia.org/wiki/Xbox_360 version list for you.
mikegalos@msn.com
on Nov 14, 2008
Wow, Lindy, that's a really nice article that Paul wrote in 2005 about what the rumors were concerning "Longhorn" client versions. Now, back in reality... 4 Retail Versions That's less choices than picking the color of an iPod Nano. Why is that so hard for you?
mikegalos@msn.com
on Nov 14, 2008
Lindy, Oh, no. I just looked on the Apple page and can't figure out how to buy an Apple PowerBook. Don't tell me they change the name! That'd be just to hard to follow. And, if I buy a Mac Book rather than a Mac Book Pro, does that have the cast Aluminum case? Even if it's white? What about the Aluminum one I saw on eBay that's a few years old? It's a Mac Book so it's the same as the current Mac Book, right?
gorath
on Nov 14, 2008
Lindy, it's useless, I moaned about too many vista versions here before and Wae and Mike both stepped in waving the flag. In fact, I was accused of wanting Vista ultimate at home basic prices (which I never said, and never wanted) and also of being an apple fanatic! Hell I was even asked how I thought OSX was better in this regard, when I only use OSX when I have to - which isn't often. I think I've used a mac about 4 times this year. I didn't even mention OSX, because it wasn;t relevant to the conversation. I.R. Gorath, I.R. recording engineer and I am NOT a mac. I would be tempted to say I'm a PC, but then I'd get lumped in with people like Mike, unfortunately.
Lindy
on Nov 14, 2008
Lol Mike, do you think I cant find another 10 articles that speak to consumer confusion around the Vista versions? All of which pretty much say the same thing as the winsupersite. You did not answer my question before, I know its hard for you. How about this one, do you access your msn email from your MSN Web TV or from the MSN premium web browser you pay $124 a year for???
DRWAM
on Nov 14, 2008
Guys, my $400 Vista laptop only came with one version. Just wanted to post something:)
chuckb84
on Nov 14, 2008
Mike, "4 Retail Versions That's less choices than picking the color of an iPod Nano. Why is that so hard for you?" Nice strawman. Of course, even Paul got it right ""led to consumer confusion and the (correct) feeling that Microsoft was screwing those who couldn't afford a higher-end version." The difference is that no one feels screwed buying a blue or red iPod, because both COST THE SAME. On the contrary, it is clear to everyone---even Paul---that Microsoft is deliberately screwing its customers with this "versions" of Vista. Of course, it is nothing new, they did the same with XP and with all those versions of Office. And I think the 4 -retail- versions is an undercount. Six versions reported here. http://blogs.pcworld.com/techlog/archives/001513.html?tk=wbxnws Of course, as Paul already noted, "The sheer number of Windows Vista versions is going to cause massive consumer confusion, and some of these versions will likely be orphaned after they prove to be targeting niche markets." So perhaps they dropped from six to 4. And that makes the point. WHY, why, should anyone have to keep track of this twaddle? It is a transparent attempt at phone "product differentiation" to drive people towards higher priced "versions".
mikegalos@msn.com
on Nov 14, 2008
Gee Lindy, A bunch of people write article quoting each other and that's evidence that what they say is true. Four Versions of Vista at Retail. That's it. If you and the "computer press" find that confusing, I have deep sympathies. Now, I access my MSN email from Outlook via POP3 and from Windows Mobile via POP3 and from the web via Hotmail and could access it from quite a few other places including the services you mention or from several others. You see, flexibility is a good thing. I get to pick the choices that work for me rather than being told "You have one choice. You will use it and like it." And, if you really want confusion, I've even been known to access it via Hotmail using non-Microsoft products like browsers and mail clients. Choosing what I want to use and how I want to use it. The Horror. The Horror.
Lindy
on Nov 14, 2008
I am talking big picuture. The 360 is one example. However your analogy is flawed Xbox = Powerbook (both are retired and replaced) Xbox 360 = Macbook I have no problem with MS adding the elite, it came in another color, added HDMI, bigger HD, basically more Xbox 360 for a higher price. Adding to the line. The name and price suggest more and that is what you get. Most consumers would figure it out, pretty quickly. I would have no problem with them adding a bigger drive to what was the Premium, since prices come down. Much like the Macbook gets upgraded to what it is now. However to change the name in mid life on the Premium and Core and not changing its ability.......for what reason? Maybe if it had been out for a long time, maybe. How about changing the Wii to Wiiiii for the hell of it? Dont change the ability of the Wii, just change its name. Just to FRAK with your customers, make them think its a new product with new abilities or not?????
Lindy
on Nov 14, 2008
As a former Microsoft employee do you get a discount on that MSN premium price? Do they make a IE 7 version of that cartoon MSN browser?
mikegalos@msn.com
on Nov 14, 2008
ChuckB The reason your PCWorld article lists 6 versions rather than 4 is that they list 2 that are NOT available to consumers. They also list Enterprise (which is only sold through enterprise license agreements and not to consumers at retail) and Starter (which is sold in developing nations at a subsidy through their governments to get computers to people living in near poverty) There are 4 Retail versions of Windows Vista. That's it. FOUR. 1) Home Basic 2) Home Premium 3) Business 4) Ultimate And by having choices, Microsoft offers three lower priced versions than by only selling the Ultimate version that has to have all the options to suit all needs. Product differentiation drops prices.
mikegalos@msn.com
on Nov 14, 2008
DRWAM And your $400 laptop could use any of the 4 versions. It's YOUR choice based on YOUR needs. (Just wanted to mention the $400 Vista laptop again)
mikegalos@msn.com
on Nov 14, 2008
Lindy Actually, I don't use the MSN browser. I use IE 8 Beta 2 most of the time. I'm not the target for the MSN browser (if it's even still around). And since I use Word, I also don't use Works and I also don't use WordPad. But those are better choices for some people so it's great that we all have those choices. You see, choices means that a person who finds one product suits their needs better can use that product rather than being forced to use a product that's a bad choice for them.
Dipsh t Admin
on Nov 14, 2008
Concerning the Premium/Pro flap, I can think of two reasons why they might have done that. First, the word Premium could be confused with Elite, whereas pro doesn't sound like it is the elite version. It's basically the same thing as the auto industry, with multiple versions of one car. It's even worse with my new BMW, which sells many features individually, or includes many different packages making finding a similar equipped car you want to find an impossibility. Dropping the Premium name also could be taken with the same reason they dropped the Premium ready version of Vista. FWIW, MS is quite schizophrenic with it comes to naming. At my company we use what was originally called Navision, but has changed names so many times most still refer to it as it's original name. The company division has even changed names. It's confusing. However, in their defense, when you deal with such a wide ranging product line, you sometimes need to change the names of things so that things don't overlap. Concerning the Vista versions, I don't see a huge problem, especially for the typical consumer, which will really only see one version, Premium, on a wide variety of devices, including $400 Acer notebooks :) They should drop Basic though, at least for the US market. However, let's wait for 7 to see how they partition things.
chuckb84
on Nov 14, 2008
Mike, Thanks for clarifying the 4 versus 6. In fact, there ARE 6 versions of Vista; you get it down to 4 by adding the word "retail". Why in the world we have such a pricing structure is the exact point of disagreement. Paul thinks, and I agree, that the multiple versions of Vista "led to consumer confusion and the (correct) feeling that Microsoft was screwing those who couldn't afford a higher-end version." He is a big advocate of choice, and yet doesn't see this issue in those terms. Neither do I. It is the usual Microsoft strategy of posting a confusing plethora of "choices" which will tend to drive the insecure consumer towards the "all included" version. Your counter-examples with iPods and Powerbooks are (1) an attempt to change the subject, (2) extraneous because, as I pointed out, the color of the iPod doesn't change the price, (3) as you've pointed out yourself in other threads, you can't excuse the bad behavior of company A by pointing out examples of the same from Company B. Earlier I referred to the hilarious video "If Microsoft did the iPod Packaging". It is really the same problem, versions, modifiers, "differentiators", ad nauseum. They just can't help it (I particularly like the "Human Ear Edition"). Of course, a cynic about Microsoft would say that they can't help it because it maximizes profits, and that, of course is what they are there for. http://www.youtube.com/watch?v=8Luces7GrOw
shark47
on Nov 14, 2008
Doc raised a point that everyone here ignored. Most people don't buy the hardware and the OS separately. When a consumer buys a computer, it comes with exactly one (1) OS. This is a pretty silly argument that benefits no one. The names might be bad and the distinction between versions might be arbitrary but having 3 retail versions is not confusing unless you're the kind of person who likes to have everything picked out for you. (For lindy's sake, I used the 'generic you' there.)
mikegalos@msn.com
on Nov 14, 2008
Of course, if we really want to talk about schizophrenic naming, just wait to see what the version of Apple's OS X after 10.9 will be. OS X 10.10? OS X 11.0? OS XI 11.0? OS XI 1.0? Or what will happen when Ubuntu reaches out a few more versions and they have to come up with an adjective/animal pair that both start with X. (They're up to the "J"s now with Jaunty Jackalope in development).
Lindy
on Nov 14, 2008
Mike its time for your meds, and the proxy report will be run in 10min. Visiting hours are over.
mikegalos@msn.com
on Nov 14, 2008
Chuck No. I always said retail since the consumer isn't confused by versions they never see. By you insisting that confused consumers buy the "all inclusive" one, I take it you and all the people you know bought Ultimate? That's surprising since aside from people in the tech industry, I don't know any. My bringing up the Power Book vs Mac Book vs Mac Book vs Mac Book was, I think, right on target with the discussion of XBox naming. Now on to your change of subject, the reason Microsoft's packaging is complex is that they have to sell it in general retail stores and have to live with actual legal rules and store rules. BTW: The video is very popular inside Microsoft.
Lindy
on Nov 14, 2008
@shark while there were many versions of XP initially is was quite simple. XP Home and XP Pro. Most people got it, especially when Home could not join a domain. Vista Business, Vista Enterprise and Vista Ultimate can join a Domain which would be an indicator to some that Ultimate is a business version, buts its a consumer version that has some business only features. Unless you are going to tell me Joe User is setting up domains at their houses now??? Or lets look at Home Premium. It can use a RDC client to get to other Windows boxes that can offer up a RDC connection, XP Pro, Vista Business, Enterprise, Ultimate, server 2000/2003/2008 and SBS versions of those servers. However it cant be connected to using RDC. Unless of course you buy Windows Home Server and then the client software adds that ability Home Premium. Not confusing at all. I am all for choice all day long. I am not for having to do a lot of reading just to figure out which version to get, and neither is Joe Consumer. Chuck said it best, add confusion so they buy Ultimate.
robertsjoe
on Nov 14, 2008
@mikegalos: Or maybe IE8 also has support for IE6's pathetic rendering engine Yeah, I think that's it. It has a fallback mode to "crap IE6 stuff". Microsoft sites are well known for being flaky or rendering badly on non-IE browsers. Which look, it's fine since it's their stuff. But don't blame FF since MS is a is culprit it wrecking and not correctly implementing web standards correctly. I'd say the problem is with IE. Are you paid by Microsoft for all the trolling you do for them? I think you should. I mean, you either have a fountain of useless MS knowledge, or you're making it up and no one would care to check such "facts" about MS. Either that or Mike is really Paul, just using a non-tarnished brand. A la Vista 2. ;)
shark47
on Nov 14, 2008
gorath, The problem is when you have to try arguing with the types of lindy. They're stubborn, arrogant, and believe that Jobs' word is the ultimate truth. These are the same people who claim they never buy MS consumer products, yet they have a negative opinion and a list of complaints about each one of them that they repeat in every thread. Why should Microsoft listen to people who will never buy their products anyway either because they don't want to betray Jobs or because they dislike the company. When legitimate users complain about too many Windows versions, it's worth listening to. Not when these people do.
DRWAM
on Nov 14, 2008
Isn't it funny that most hardware can support Vista Home preium now, but Video cards will still hold you back from high end games.
Lindy
on Nov 14, 2008
"the types of lindy. They're stubborn, arrogant, and believe that Jobs' word is the ultimate truth" Or the Shark types, jack@$$ from a family of Jack@$$'es so I have read. Defending every single attack on Apple by Paul and hanging on every word of his hero Mike. So very easy to set off and predictable is as the Sun rising. For the record I think Steve Jobs is a marketing genius and that is it. I dont think he has done anything spectacular besides create an image and focus on consumers. He comes off as odd at best, but then again I have seen him maybe twice in video? I think Balmer is a complete ignot that is driving MS down the wrong path and he needs to be let go. I think Gates was/is a true genius period. Add to that his charity work and he is truly one of a kind.
Lindy
on Nov 14, 2008
"but Video cards will still hold you back from high end games." The main reason console gaming is so much more popular. Having to constantly upgrade video cards and driver issues has turned man away from PC gaming.
mikegalos@msn.com
on Nov 14, 2008
Lindy Let's see. I'm the one lucid enough to counter every argument you tossed out and you reply with personal attacks. Perhaps you have more familiarity with meds and visiting hours than you let on?
mikegalos@msn.com
on Nov 14, 2008
DRWAM Games have always been the killer test for what a PC could do even back to the days of barely compatible "IBM Compatibles" when you'd test them with Flight Simulator.
mikegalos@msn.com
on Nov 14, 2008
RobertsJoe I assume you're paid by Ocean to come on here and make his posts look good by comparison.
johnpapola
on Nov 14, 2008
@Mike, Talk about being a Hack/Shill apologist for Microsoft! I don't need to justify why I wanted to purchase via a download, and it should have worked as a real "Full Version"... and tech support should have known WTF they were selling and taken responsibility for it. When I called Microsoft and they said "we don't really run Windows Marketplace" that was just so unacceptable, it's hard to comprehend. That it took 4 hours to get to a place where it was clear that NOBODY would take responsibility and BOTH SIDES thought it was a broken system was really outrageous. At least they were nice and gave me a refund. But you appear perfectly content to sidestep this very real and honest effort to legitimately buy Windows online and it sucking with "just go buy it at a store". This is classic Microsoft nonsense. Doesn't work? Don't do it! They put something on the market, have it not work or not robust enough to handle a reasonable range of potential approaches, don't really support it directly, point fingers at third parties for your own failure, and promise to do better next time.
shark47
on Nov 14, 2008
"Or the Shark types, jack@$$ from a family of Jack@$$'es so I have read." There you go again. The word of a Mac fanatic is the ultimate truth for you. I don't think I belong to your family, though, so the j@ckass reference is incorrect. Hey, isn't it time for your evening prayers at the Jobs temple? Go pray to your deity. J@ck@SS!!
Lindy
on Nov 14, 2008
Counter an argument? I have not once seen you do that on this site. We are talking about MS naming/version confusion. So you side track into OS X version stuff? Apple uses numbers they are on 10 now (10.5.5) Logically it would be 11. X stands for either the incorporation of NeXt or uniX, I am not sure to be honest nor do I care to look it up its to close to the weekend time. So we have OS X 10.....11.....12. Rocket science I know. Solaris/HP UX/AIX/RedHat/SUSE does the same thing. So does MS with its server OS.
mikegalos@msn.com
on Nov 14, 2008
John Six paragraphs about how one time you got delivered the wrong product on a discontinued web store. Yeah. I'm going to take that as a serious discussion of the new site. It happens. If it happened at an Apple store, based on your history, you'd be apologizing for how you must have been the one who screwed up. And, my real question was, why did you buy from the old marketplace when you could buy the same product at a much lower price in any brick and mortar store or online site? Since you live in a major city, it's not as though it's hard to find. Seriously. I've never understood who actually used the old store (or who will use the new one) when Microsoft has a vast distribution channel through all their partners both online and physical.
mikegalos@msn.com
on Nov 14, 2008
Lindy Actually, the X in OS X stands for TEN and Apple's marketing materials clearly stated that the operating system is to be pronounced OS Ten. Quoting from http://support.apple.com/kb/TA22541?viewlocale=en_US "The current version of Mac OS is Mac OS X (pronounced "Mac O-S ten"). Earlier versions of Mac OS included Mac OS 9, Mac OS 8, System 7.5, and System 6."
shark47
on Nov 14, 2008
I would still claim that there are several legitimate complaints about Windows and Microsoft, but those are the ones that come from legitimate users, not from the trolls category of lindy, robertsjoe, etc. That would be like the Democratic party taking advice from Sean Hannity. These j@ck@sses do one of two things on this site: whine, when Paul writes something about Apple or criticize Microsoft. And "satire"? You're freaking incoherent as it is, how is someone to know when it's a satire and when it's not?
johnpapola
on Nov 14, 2008
@Mike, Please re-read the post under which these comments are taking place as well as the title. This issue was very germane to the post. And I'd have had no significant problem had support not wasted 4 hours of my life back and forth pointing fingers. That is UNACCEPTABLE. PERIOD. But go ahead, keep turning it back toward me. Don't acknowledge that that was a serious structural problem. Just justify your apologetics by claiming that I'd do the same with the situation reversed. No wonder the company has so many issues executing. No accountability. ZERO.
mikegalos@msn.com
on Nov 14, 2008
Or, to be specific: The current version of Mac OS is Mac OS X (pronounced "Mac O-S ten") Major release 10.5 Update 10.5.5 So, again, the question is what will follow: Mac OS X (pronounced "Mac O-S ten") Major release 10.5? Mac OS X (pronounced "Mac O-S ten") Major release 10.10? Mac OS X (pronounced "Mac O-S ten") Major release 11.0? Mac OS XI (pronounced "Mac O-S eleven") Major release 11.0? Mac OS XI (pronounced "Mac O-S eleven") Major release 1.0?
mikegalos@msn.com
on Nov 14, 2008
John I agree that four hours fixing a screw up on an online store is unacceptable. And, again, I'm seriously curious why you picked that of all methods to buy a full retail copy of Windows Vista? Unlike the Mac world, there are a LOT of choices for buying Windows.
mikegalos@msn.com
on Nov 14, 2008
And, of course, the question of what will follow Mac OS X (pronounced "Mac O-S ten") Major release 10.9 is based on the assumption that Apple will not actually release a new full version of the OS prior to release 10.9 (It's not as though they waited for 9.9 before release 10.0 or System 7 release 9 before releasing System 8)
subzerohitman721
on Nov 14, 2008
Back to the original post, since its been dragged off the track, I am glad that MS has created their own store. If it works better than Windows Marketplace, then it would be nice digital outlet for Microsoft products. However, I do have to agree with johnpapola about the Windows Marketplace. They do give this runaround between Digital River and Microsoft when you come to an issue. I encountered this before and trust me I was not happy about it. Since then I have avoided using the Windows Marketplace. I think he does have a legit complaint when nobody takes ownership of a customer's issue and nobody steps up to resolve it at the point of sale. You generally get one time to make or break a customer. When you break that confidence, its really hard to get it back. So yeah, I'm a guy who runs Windows Vista, who has issues with Windows Marketplace. Microsoft needs to step in with its customer service and resolve things quickly. Or if Digital River is point contact of resolution, they need to step up. But leaving customers in limbo is absolutely wrong. Apple does do a slightly better job here.
DRWAM
on Nov 14, 2008
That's the beauty of buying a cheap laptop [or desktop for that matter]. It makes left over money for a gaming console. It's just easier for many to buy both. Are Xbox games less expensive at Marketplace and how is the selection comparable to a retail store?
panache1023
on Nov 14, 2008
Mike Galos, It seems like you are suggesting that if Apple updates Mac OS X to a POINT 10 release, (ie, 10.10), that they are saying it is 10 and TEN TENTHS....especially when you say things like "It's not as though they waited for 9.9 before release 10.0". If that is what you are saying...get real.... Just curious....did MS update Windows 5.0 all the way up to 5.9 before they bumped the number to 6.0? Did they update 6.0 to 6.9 before they decided to call their next version Windows 7? Again, just curious.
chuckb84
on Nov 14, 2008
Hoo boy. Mike, you do better evasions and change of subject than anyone I've seen posting here. The discussion is poorer for it. Back on the original topic, we have some 3rd party commentary. Microsoft Opens Online Store: I'm Not Impressed Ian Paul, PC World http://www.pcworld.com/article/153874/microsoft_opens_online_store_im_no... But, so what, right? Just another icabalist working for PC world....
shark47
on Nov 14, 2008
"Hoo boy. Mike, you do better evasions and change of subject than anyone I've seen posting here. The discussion is poorer for it." So, does lindy decide the topic of discussion? I didn't think so. The author of the post that you linked to does not like the store because prices are too high compared to Amazon and some other stores. That's a legitimate complaint. That said, I would agree with the two commentators on that blog: "Actually if a manufacturer sold a product directly to a consumer for less that recommended retail price, not only would they lose the outside vendors, but would probably find themselves with a lawsuit. I have not made up my mind whether this is ignorance of retail commerce practices or bias against Microsoft." The problem is that there are some people who will find fault with MS, not matter what the company does. I don't think the company should listen to these people. Another thing is, if I have a legitimate complaint about Microsoft, there is no way I'm going to discuss it on this blog. It acts as fodder for the iJihadists here and the discussion quickly spirals into a meaningless flame war. The growth in the number of iJihadists is a dangerous trend because it makes it difficult to have a meaningful and unbiased discussion about anything Microsoft does, in my opinion.
johnpapola
on Nov 14, 2008
@Mike, I just tried the online approach because I thought it'd be fast and it was priced cheaper. I'm also generally not a fan of paying to have bits shipped around in trucks when we have the beautiful internet. That it was a miserable failure compounded by a support nightmare was not what I was hoping for.... but was certainly not a surprise either. As for your completely bizarre slam: "Unlike the Mac world, there are a LOT of choices for buying Windows." What are you even talking about? You can buy OSX at Apple stores, Best Buys, thousands of independent retailers and of course a fine range of online outlets. But unlike the Microsoft world, you don't get a choice of people to point the finger away from themselves for support. Apple provides the best in the business and takes responsibility for their products and retail experiences. This whole "choice" argument from Apple-bashers is very tired. Clearly the Apple ecosystem is big enough to underpin a growing userbase that's dramatically happier with their computers than Windows users on average.
deepfry
on Nov 14, 2008
Okay way late to the party here but I can't believe someone remembers HoTMetaL! I only say that because I worked for Softquad (makers of aforesaid product) just before they got bought out by Corel...they were great to work for, but their reverse-buyout IPO was pretty messed up - and it happened right as the dot-com bubble was bursting so it was a double-whammy. Anyways thanks for the trip down memory lane Mike!

Please or Register to post comments.

IT/Dev Connections

Las Vegas
September 30th - October 4th

Paul ThurottYou'll have the opportunity to experience:
• 120 Technical
Sessions
• Networking with Peers
• Expert Speakers


Come See Paul Thurrott & Mary Jo Foley in Person!

Register Now

Office 365 InfoCenter

Get the latest insight and info from Paul

Read Now!

What I Use