Ubuntu Says Microsoft's Netbook Claims are True

Chris Kenyon from Ubuntu sponsor Canonical has posted a rebuttal of sorts to Microsoft's netbook market share claims, which it calls "FUD." Most of it is an opinion piece, so let's just jump straight to the relevant bits. It requires a lot of cut and paste, because he intersperses little bits of data--data that is rarely backed up--with lots and lots of side discussion.

To be clear, Microsoft recently made the following claims:

1. 96 percent of netbooks sold in the US are sold with Windows, according to NPD.

2. The return rate for Linux-based notebooks is 4x the return rate of Windows-based notebooks, according to leading netbook vendors.

The Ubuntu claims are:

The price of XP crashed last year due to competition. So even if you bought a netbook last year with XP - feel free to smile when you see an Ubuntu PC. It’s amazing what an open market can achieve.

... True, but this just backs up what Microsoft is saying and what the data suggests: Once the price of XP fell to accommodate low priced netbooks, Windows market share on those machines skyrocketed at the expense of Linux.

The really big news for the industry is that well-engineered Linux netbooks have similar return rates to XP.

... but he offers no data to back that up. (Emphasis on "well-engineered" was mine. "Well-engineered"?)

Not too long ago, not a single PC manufacturer was shipping Ubuntu .... [Today] Dell, HP, and Toshiba are all shipping Ubuntu.

... True. And completely irrelevant to a discussion about netbook marketshare, however. Obviously, Linux market share on regular computers is even lower than that of netbooks. But again, that's not part of this discussion.

And my favorite bit, which of course comes right at the end:

If we are going to compete, let’s do it on real facts and actual statements. You’re better than that, Redmond.

Apparently, Canonical is not better than that. Please read the entire post. There isn't a single shred of evidence or data in there that refutes the claims Microsoft made, just a single baseless line stating that "well-engineered" Linux netbooks have similar return rates to XP. Interesting qualifier.

So let's be clear about what this really is: Ubuntu/Canonical felt it had to respond to Microsoft's widely reported claims. But all it really did was implicitly agree that Microsoft's claims about netbook market share and return rates are, in fact, true.

Looked at another way, it is Canonical, not Microsoft, that is guilty of FUD. Microsoft offers evidence where Canonical offers prose and opinion. That's FUD.

Discuss this Article 96

WebGuy3000
on Apr 15, 2009
"real facts and actual statements" As opposed to, what, some other kinds of facts and statements? LOL
gorath
on Apr 15, 2009
Fair enough. Whether the evidence is skewed, biased, or not, at least they have some kind of evidence! If Canonical can't provide their own evidence, maybe they should demonstrate that MS' evidence is hokum?
anonymous
on Apr 15, 2009
BEGINTRANSMIT Humanforms of earth, hear my words and tremble! If you do not deliver to us the Arcturus Regulator Device, a thousand of our DestructionCruisers will incinerate your dusty orb, with enough firepower to warp the space-time continuum in upon itself. The only sound you will hear forever as you spend eternity dangling over the event horizon of the resulting gravitational collapse will be the sound of your people weeping. Do you wish this to happen? Do you not take heed of the words I post in this, the most important blog of your carbon species? Also, whoever took my stapler should return it as well. ENDTRANSMIT
danieldecker
on Apr 15, 2009
Paul, you should be used to reporting with data that is poorly backed. You do it right here, every day, for the world to see.
mikegalos@msn.com
on Apr 15, 2009
FormerCommander TPlak Please. Enough with idle threats. We all know that our hominid ancestors were plunged into the galactic central black hole milliseconds ago when this sector of the galaxy collapsed and that all of human history has just been time dilation effect on those few milliseconds. Really. What are you going to do that's going to even bother us after that? Take away our supply of Swedish Meatballs?
chuckb84
on Apr 15, 2009
Shill alert! Paul decries this Linux report with, "There isn't a single shred of evidence or data in there that refutes the claims Microsoft made, just a single baseless line stating that "well-engineered" Linux netbooks have similar return rates to XP" And yesterday told us the Windows ads are "working" without, you guessed it, a single shred of evidence. Paul also supports the Microsoft use of US Netbook sales, while he excoriates the use of similar sales figures for Mac sales, insisting that GLOBAL sales figures have to be used. I have no idea how the use of global figures changes things, but please, if you want to preserve any semblance of credibility, even with the fan boys, be a little less obvious with the bias. The key point here is what the Linux folks stated, "The price of XP crashed last year due to competition. So even if you bought a netbook last year with XP - feel free to smile when you see an Ubuntu PC. It’s amazing what an open market can achieve." That's the "choice" thing that Paul says he supports, but he really means, "any choice, so long as it's a Microsoft product".
anonymous
on Apr 15, 2009
BEGINTRANSMIT Ah, a feisty specimen! We will preserve you to engage in mortal combat in the giant gerbil wheel for audiences on the amusement planet of K'Pow! ENDTRANSMIT
Avro
on Apr 15, 2009
Paul is probably right that Windows XP is the big fish in the small US netbook pond, but for the rest of the world the picture looks rather different. Please remember that netbooks are 8 times as popular in Europe as the US and here w are not afraid of Linux in the least. The Guardian has published worldwide figures for netbooks and they come out at 60% Windows XP and 40% Linux. Certainly Windows is ahead, but what is surprising is 40% of the market is LInux. Americans may not be keen on standard transmissions in cars and texting on mobile phones, but there is a whole world out there who is. Remember the old saying: Lies, damned Lies and Statistics!!
Waethorn
on Apr 15, 2009
"If Canonical can't provide their own evidence, maybe they should demonstrate that MS' evidence is hokum" They need facts either way, which they are lacking. In this situation, they can't exactly disprove Microsoft while not simultaneously proving their own facts. I would imagine they're just not willing to admit that Microsoft is right, and Linux isn't wanted. I like the part about "well-engineered" Linux netbooks. What about all the crap netbooks and MID's that ship with low-end processors and only 512MB of RAM? How many manufacturers are actually making "well-engineered" netbooks that do, in fact, ship with Linux instead of Windows? I know it's not many. Certainly, the reigning king and queen of netbooks (Asus, who pretty much introduced netbooks with the EeePC, and Acer, who sells the extremely popular Aspire One, respectively) have almost completely moved exclusively to Windows on new models.
tayme
on Apr 15, 2009
"...almost completely moved exclusively to ..." Now, there's a solid statement if ever I have seen one! Talk about going in circles! Sounds like something the current US president would say if his teleprompter wasn't in front of him! Oh yeah, its nearly Tea Party time!!! --tayme
gorath
on Apr 15, 2009
I do agree with Avro on this one. Wandering round any UK electronics store, which let's face it is where most of th eUK's computer buyers buy such items, it appears that a roughly 60/40 split in MS's favour is about right. I have no idea about return rates on these, but I can imagine that people would treat them like a super-mobile-phone, rather than as a laptop, and probably are more willing to use a completely different OS, just like they have to when using a Nokia, Sony-Erricson, Motorola etc phone. I have no hard evidence to support this, but that doesn't make me a shill, in any way.
gorath
on Apr 15, 2009
Maybe I should add, that yes, I believe when a company makes official claims about such things, they really should be able to back it up. But when an individual makes a comment, I'm willing to accept opinion. I even PREFER the opinion of someone who works for a company, over the company's 'official statement', it often so much more illuminating.
Waethorn
on Apr 15, 2009
Two more points: 1) Manufacturers that ship Linux on netbooks certainly aren't favouring Ubuntu. 2) FAIL on Ubuntu's webpage: Ubuntu "Desktop Edition" with a picture of a laptop.
mikegalos@msn.com
on Apr 15, 2009
Waethorn, The key to understanding a weasel-words like "well engineered" and "similar" as used in that post is it sounds better than, "the best return number we could find for any of our products, no matter how small a sample we went to, was still not quite as good as the average for Windows"
Waethorn
on Apr 15, 2009
@tayme: Acer has moved to Windows on all of the 10" models shipping in Canada. There are no Canadian Linux 10" models, and the 7" models have been discontinued. Asus still sells older Linux models that are deemed "current" even though they're not new. The *real* new models are exclusively Windows. Once the older but "current" models are discontinued, Asus will also be exclusively shipping Windows on their EeePC netbooks.
mikegalos@msn.com
on Apr 15, 2009
tayme "Oh yeah, its nearly Tea Party time!!" Yeah. Time for you and your fellow teabaggers to protest a tax cut for 99% of the country. The richest 1% thank you for your fighting for the chance to continue subsidizing them and objecting to their tax rate being raised from the lowest in history to the 2nd lowest in history. (But, of course, nowhere near as high as it was under that Socialist Reagan)
Waethorn
on Apr 15, 2009
Here's another little nice point too: on Asus's models that offer Linux as an option, the battery life is better on Windows XP. I'd like to see a comparison to Windows 7 when it ships on later models too.
callayheeko
on Apr 15, 2009
For what it's worth, Chris Kenyon didn't just make up the "similar return rates to XP" claim out of thin air. When Kenyon first makes reference to "well-engineered" Linux netbooks, he links to a discussion about the Dell Inspiron Mini 9s. In that article, a Dell source makes the "similar return rates to XP" claim. http://blog.laptopmag.com/one-third-of-dell-inspiron-mini-9s-sold-run-linux
subzerohitman721
on Apr 15, 2009
I really do like Ubuntu. I think its probably the most marketable of all the Linux brands and they've continue to make noise for themselves. Howerver, I do think sparring with Microsoft over NPD reported numbers is foolish. When you're the number 3 guy in the business, your job is to control what you can control. If you keep worrying about what the number 2 and number 1 guy are saying, then you aren't focused on making yourself a better brand. Ubuntu should ignore Apple and Microsoft. Keep working on making each next distro the best possible brand possible. I really do think that Linux's best chance to suceed on the desktop/notebook/nettop platform is Ubuntu. However, getting in a popcorn fight with Microsoft just makes you look silly. Face the facts here. Microsoft adapted quickly to netbooks without really trying. We'll see how they do with Windows 7, but the preliminary data suggests that they'll succeed. I just want the guys at Cannonical to get out of the popcorn tosser and stay busy in the lab. They've got lots of work to do, but the payoff could be huge if they do keep focused.
lotsamystuff
on Apr 15, 2009
"For what it's worth, Chris Kenyon didn't just make up the "similar return rates to XP" claim out of thin air." Neither did Asus CEO Jerry Shen: "I think the return rate for the Eee PCs are low but I believe the Linux and Windows have similar return rates. We really separate the products into different user groups. A lot of users like the Windows XP, but in Europe a lot of people want the Linux option." http://blog.laptopmag.com/asus-ceo-reveals-eee-pc-sales-numbers-plans-fo...
tayme
on Apr 15, 2009
@mikegalos - I don't mind paying taxes...I am just tired of paying for all of the pork and bailouts. I am tired of the belief that successful people should be punished with higher taxes. I support a flat tax that is fair to EVERY American. I am also tired of the way bills are rushed through the congress and senate without allowing time to fully read it before the vote. I am also tired of all of the "right wing extremist" talk and the current administrations plan to put soldiers that are returning after serving on a watch list. If you follow #teabag on Twitter, you'll see the normal left response...name calling, heckling, and word twisting. Sounds a lot like you on this site! --tayme
Avro
on Apr 15, 2009
@subzero I have tried a few of the Linux distros on my Macs and my old Dell and Ubuntu impressed the most and Jaunty Jackalope is supposedly due next week. @Waethorn Asus is continuing with Linux on new models, but the North American market may be different. There have been a couple of new Linux models in the last few months and as for returns... "ASUS CEO Jerry Shen says four million EeePC netbooks have been sold this year, with models offering pre-installed Windows versions rolling out in the later quarters. He says ASUS has found the return rates for the Linux and Windows models are similar. He also said that Linux has been quite popular in the European market."
WebGuy3000
on Apr 15, 2009
Well, considering the low margins MS makes on those netbook sales, and considering they directly cited increased netbook sales as a major reason for their drop in profits last quarter, I doubt that Microsoft execs are running around Redmond high-fiving over 96 percent netbook share. I know they (like any company) don't want to cede market share to anyone in any segment, but what they could really use is for their partners to sell more real computers with their flagship OS. And does that improve when Win 7 ships? I'm not sure. Even if 7 runs fine on netbooks (as indications are it will), they'll still have to more or less give it away to meet the extremely low price points of these machines. It's a conundrum.
cesjr
on Apr 15, 2009
The real threat to MS from netbooks hasn't played out yet. If MS were to offer reasonably full, non-restricted versions of windows 7 on the cheap for consumer netbooks, IT shops are going to demand the same thing for their worker drones (it's not like you need Windows 7 Ultimate for most corporate PCs). That will depress MS's 80 percent profit margin on corp. sales, which is probably where they derive most of their money these days.
shark47
on Apr 15, 2009
Wow! Apple enthusiasts get offended even if the article isn't actually aimed at Apple. Didn't think "Apple Enthusiast" was synonymous with "Anti-MS", but I guess it's true.
mikegalos@msn.com
on Apr 15, 2009
tayme I notice you didn't answer why you think a tax cut for 99% of Americans is bad. You realize, of course, how ludicrous you sound when you suddenly object to policies and rules put in place by Republcans only once they're out of office. Where were you, for example, in your objection to House voting rules when those rules were put in place during the Gingrich and Hastert years? Where were you when earmarks increased tenfold during those same GOP controlled years (they were vastly lower before and are vastly lower since)? Yeah. It's an issues thing with you and not partisan... (Next you'll be telling us how when tax policy shifts the tax burden from the poor to the rich thats "class warfare" but when tax policy shifts the tax burden from the rich to the poor that's "just being fair")
Waethorn
on Apr 15, 2009
"Asus is continuing with Linux on new models, but the North American market may be different." Most of the 100X H-series models don't have Linux as an option, and the new ones certainly don't.
anonymous
on Apr 15, 2009
BEGINTRANSMIT Carbonoids, the deadline approaches. Our fleet grows near. Are you not aware of the eagerness of Xzlythius, Disintegrator of Worlds, to bring about your imminent destruction? Only my personal pity for your three-dimensional plight and distaste for violence staves off this development. I want that stapler back on my desk now! Do not force me to ally myself with the whales. We have altered the evolutionary path of your rock before, and we shall not hesitate to do so again. It was red and shiny and everything! I think it was almost full of staples too- I will be counting to make sure they are all present and accounted for! ENDTRANSMIT
lotsamystuff
on Apr 15, 2009
"the current administrations plan to put soldiers that are returning after serving on a watch list." Citation, please? That sounds like something you heard this morning while you were teabagging one of your fellow right-wingers.
Waethorn
on Apr 15, 2009
"it's not like you need Windows 7 Ultimate for most corporate PCs" Considering that Ultimate will be a "limited edition" SKU, it's not even going to be a possibility for most. Small businesses will buy 7 Professional, and Software Assurance customer will get 7 Enterprise as part of their agreement. @mike: I'm still glad I don't live in the US. Our tax laws are based on a tiered system. People generally live comfortably on a salary of $20/hour or more (most office workers in a good-sized company can make that within their first couple of years), but tax deductions on a weekly paycheck when you work even 8 hours of overtime (anything over 44hours in a work week) is brutal. Most employees see a paycheck go from a ~32% income tax deduction rate to a ~50% deduction rate when they work an extra 8 hours in a work week if they make $20 or more per hour. I know that when you have a personal gross salary of more than $55000 (or thereabouts) the tax rate increases a lot. Someone I know made just over $70000 last year, but after calculating the higher tax tier paid because of his overtime, he would've made the same net amount after tax as if he didn't work any overtime at all. It just doesn't pay to work overtime, or rather, it doesn't pay to be rich. LOL!
tayme
on Apr 15, 2009
@mikegalos - Nice job of putting words in my mouth...First off, I never did say that a tax cut for 99% is bad...what I did say is that I support a flat tax that is fair to ALL AMERICANS. But most media outlets are more concerned with Obama's new dog than with real issues. I'll leave the political talk alone on this site for now. I know, I know...I brought it up on this thread, but arguing with you is an exercise in futility, as you like to twist and turn things said to meet your needs. and continue to put words in other's mouths - at the same time that you complain that others do that to you. Enjoy your day...and thanks for the entertainment, once again! --tayme
Waethorn
on Apr 15, 2009
"That sounds like something you heard this morning while you were teabagging one of your fellow right-wingers." That was uncalled for! (I would like to formally declare you a hypocrit for b1tching about what I say on here!)
WebGuy3000
on Apr 15, 2009
C'mander - your routine was cloying after about the second post, but folks around here don't seem to mind you, so what the hay? Knock yourself out. But, a little professional advice - do you really think it's a good idea to mix the "Office Space" stapler gag with the whole zorgon-from-outer-space thing? Kind of waters down the shtick, if you ask me. I'm just saying...
tayme
on Apr 15, 2009
@lotsamystuff - Thats it...fall into the name calling like liberals always do. Fall into line like a good boy/girl should. Do not have your own opinion, listen to Barack...he will show you the way! --tayme
Waethorn
on Apr 15, 2009
"what I did say is that I support a flat tax that is fair to ALL AMERICANS" For the poor, what is that? $100/year? Do you think it's fair that there won't be any public services available for anyone if even a 6-figure salaried exec only has to pay $100/year? Do you think the bureaucrats will be able to get a reasonable salary when taxpayers are paying so little? Do you honestly think they'll just accept that and move on to more important matters? (I'd like to see how far $100/year/taxpayer goes for US military spending....)
Waethorn
on Apr 15, 2009
"Do not have your own opinion, listen to Barack...he will show you the way!" By the end of the term, Obama will be known as "The President of the United States of Bankruptcy".
anonymous
on Apr 15, 2009
BEGINTRANSMIT @WebGuy3000 - Perhaps you are unaware of the sheer awesome power of our species' staplers. They can penetrate multiple sheets of plutonium as thick as one of your obsolete "telephone books," and chicks really dig them. ENDTRANSMIT
tayme
on Apr 15, 2009
@waethorn - I think that you know this, but a flat tax would be a percentage of a person's total compensation from all employers. Say, 20% of total compensation. For a person that makes $10,000 per year, that would be $2,000. For a person that makes $500,000 per year that would be $100,000. What could be more fair than that? Like I said...enough political discussion.
Waethorn
on Apr 15, 2009
"The President of the United States of Bankruptcy" They should write a book about that. They should just skip chapters 1 through 10 and go directly to chapter 11. LOL!
JonnyRocks
on Apr 15, 2009
I don't understand why do people come here if they don't agree with Paul. Aside from the Windows 7 taskbar issue and Paul's review of the wierd kid and his free software book, I agree with him. thats why I come here, to be with people I agree with. I am just very curious as to why every single day I see comments bashing paul or his article. If you don't agree then go to a place where you do. its silly. It's a blog not a dictation of your life. Rant over.
mikegalos@msn.com
on Apr 15, 2009
tayme You seem to have declared that whatever you call a "flat tax" would be "fair" to all Americans. Now, do you really mean a flat tax, say divide the federal budget by the number of people in the US and make them all pay an even amount? What about children? I assume you mean they should be taxed flatly as well. Should we require potential parents to put 18 years worth of estimated taxes in an escrow account before they're allowed to conceive? How do we deal with unexpected twins? Do we make abortion mandatory for anyone pregnant without pre-paying the tax burdern? Or did you mean a flat tax only on people who work? So that way the unemployed and Paris Hilton don't have to pay taxes. Seems unfair to punish people for working. Or did you mean a flat tax only on businesses? Get rid of an income tax and change it to a production tax? Maybe only on business profits? Nah. Can't see a conservative supporting things that hurt corporations and not flesh and blood people. Perhaps you meant a flat tax only on individuals and no tax on business? Seems like that's a good way for business owners to never pay taxes and have the company own everything. Of course, then there'd be nobody who didn't own a business if that passed so that won't work. So, tell us how this "fair for every American" tax would work. Or didn't you actually think it through beyond a slogan?
mikegalos@msn.com
on Apr 15, 2009
tayme, Oh, you want a flat tax rate and not an actual flat tax. So, did you want corporations and companies to have to pay that same rate on their gross income? (I'm betting not since that would raise corporate taxes by a lot.) What about income from investments? You OK with them getting the same rate? (I'm betting not since that would raise taxes on the rich by a lot) And, of course, you'd include offshore income as taxable for corporations as well, right? (I'm betting not since that would raise taxes on 83 of the top 100 US corporations who offshore income to avoid taxes) But, hey, let us know how you'd do that. (And how it would be "fair" for "all Americans")
Avro
on Apr 15, 2009
Hey Mate, Can we talk about computers? :-)
mikegalos@msn.com
on Apr 15, 2009
Or, to sum up, tax policy is complex like everything else. When somebody converts a simplistic bumper sticker into a sense of moral outrage they are lowering the quality of debate and discussion to a point where real progress is made impossible over the noise of the intentionally uninformed. Or put more simply, no matter the party or label involved, if the policy fits on a button or a bumper sticker, it's almost certainly idiotic once you actually do some homework.
tayme
on Apr 15, 2009
That's it mikegalos...Take your Jedi weapon! Use it. Strike me down with all of your hatred and your journey towards the dark side will be complete! Thanks for the entertainment!!! --tayme
lotsamystuff
on Apr 15, 2009
"That was uncalled for!" My bad. I meant to say "teabagging WITH...". Funny how a missing word can make such a difference. No harm, no foul.
lotsamystuff
on Apr 15, 2009
"Thats it...fall into the name calling like liberals always do. Fall into line like a good boy/girl should. Do not have your own opinion, listen to Barack...he will show you the way!" Did you provide the citation I asked for, or are you going to ignore it and continue to let your unfounded accusation stand? Interesting how you tried to dismiss the question by obfuscation. You have learned well from your right-wing masters.
gorath
on Apr 15, 2009
Oh man, do some people just have strong opinions on EVERYTHING? Sheesh, chill out.
mikegalos@msn.com
on Apr 15, 2009
tayme It's not hatred. It's wanting details rather than bumper stickers. It's expecting things to be thought through before they're advocated. It's expecting people to be able to actually explain what they're for rather than just letting them get away with mindless attacks on a mythical, self-created bogeyman. Try it sometime.
mikegalos@msn.com
on Apr 15, 2009
gorath I, for one, have virtually no strong opinions on anything involving major league sports. I figure that buys me time to learn enough to have informed opinions on many other topics. :-)

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