Uninstall MobileMe

Thanks to Derek E., who notes that there's a hidden feature of iTunes 8: You can now uninstall the MobileMe control panel, which was a huge complaint from previous iTunes versions. Here's a shot:

Obviously, it would be better if this piece of junk was optional, but at least now you can rid your PC of the UI.

Thanks Derek.

Discuss this Article 35

Ocean
on Sep 14, 2008
>>which was a huge complaint from previous iTunes versions<< It was? Among some perhaps, but the majority never even noticed it. It was a non-event.
mikegalos@msn.com
on Sep 14, 2008
I know I uninstalled it as soon as the option was available!
pthurrott
on Sep 14, 2008
Ocean, No, it really was a big deal, and this was something I originally didn't perceive to be a problem. But I received numerous emails about this, actually. I can only imagine what it was like for Apple. Actually, i don't have to imagine it. They made the change, obviously in response to complaints. Paul
mikegalos@msn.com
on Sep 14, 2008
The big deal wasn't just that they installed the MobileMess client without notification, it wasn't that they installed a control panel for an app you hadn't chosen to use, it wasn't that the control panel contained a signup ad for a commercial service rather than just configuration info. The big deal was that it installed a system service that ran (as services do) at boot time on all accounts on the machine with absolutely NO notice or need. And I can't honestly say I trust Apple these days with adding system software to my computer.
tayme
on Sep 14, 2008
@Mike - You continually referring to Apple's products by names such as MobileMess and the like or talking about the $20 Apple Tax is no better than those that Paul considers the iCabal calling Microsoft by M$ or Windows as Winblows. No difference at all...except that you will probably have some sort of long winded explanation as to why you are in the right and they are not. --tayme
shark47
on Sep 14, 2008
"And I can't honestly say I trust Apple these days with adding system software to my computer." Mike, you're wrong. I would rather have buggy software and deceitful practices from Apple than have evil Microsoft's software on my computer. :-)
RunTimeError
on Sep 14, 2008
@Mike. Like you ever trusted Apple anyway.
johnbaxter
on Sep 14, 2008
Not only does MobileMe sneak onto the machine by way of the iTunes installer, so does Bonjour for Windows (according to Ed Bott). That would seem to involve another service and another port being listened to. For someone with one Windows machine (I have two) and no Macs (I have 3 in active use), Bonjour for Windows would seem like dead weight. And for my purposes, I don't need it even with the multiple machines. It will be quite some time before I again install anything from Apple on my Vista laptop. I have no choice in the Bootcamp installation of Vista on my iMac, as the drivers for the Apple hardware are needed. (And the recent update for them refused to install under Apple's updater--they did install via a download and run sequence using IE.) But even there, nothing from Apple except the Bootcamp stuff gets installed in Vista. And the broken initial iTunes 8 install on Windows (since fixed) has switched me from suggesting iPod/iTunes to Windows users needing a player (and not having lots of iTunes store music) to suggesting a Zune. Now that Zune seemingly has become rational, I don't see a reason to suggest that folks pollute their Windows machines with iTunes. Nice going, Apple.
bettieblu
on Sep 14, 2008
While I am sure Paul got some email about this, lets be honest, Joe/Jane user has no idea what the control panel is. I supported the SBS side of MS products for years and I have been to a lot of small companies. Most users dont even know what their username is, let alone the fact that iTunes put a MobileMe sync icon in the control panel. So yeah IT/geeks know, but of all of the Windows iTunes users out there I would bet maybe, 3% noticed. Not that I agree with Apple installing it, but its really a NON-issue for the vast Majority of iTunes users on Windows, and NON being the fact they dont even know it.
Ocean
on Sep 14, 2008
Bettieblu, ++
subzerohitman721
on Sep 14, 2008
Finally, the pressure and the leverage of Windows users are finally becoming like a dual edged sword being pointed right at the throat of Apple, Inc. They've sat high and mighty on the protective side of that sword, but now they're experience the otherside. The side that cuts and causes bleeding. Its about time that Apple lived up to its responsibility. @bettieblu - You are 100% dead wrong. The amount of press coverage on iPhone 3G, the App Store, and Mobile Me had tremendous press coverage by mainstream media and by tech media. A lot more people are aware of Mobile Me, its utterly disasterous launch, and the problems of the iPhone 3G continue to make press on major networks. CNN, Fox News, MSNBC, CNBC, Bloomberg, G4 and others have covered this. Its on websites like PC World, PC Magazine, Ars Technica, ZD Net, and many others. To say that people don't know about this is a fallacy and falsehood, and you're seriously underestimating the intelligence. To say people don't know about the control panel? Where have you been? Under a PC history rock? The control panel has been apart of Windows since 1.0 (That would be the year 1985.) and apart of the Mac OS in various forms in many early versions. So a component that over a billion users end up using in some shape or form, nobody knows about? Really? I find that a stretch. Since my computer literacy classes back in 8th grade in 1993, computer teachers were teaching kids about the control panel in both Windows and Mac. I"m sure plenty ran into this in college. In many versions of Windows, it was right on the start menu. So, I'm sorry. I'm calling BS when I see it. Its pretty clear, Steve Jobs is morphing into Bill Gates pre-antitrust era. Apple, Inc is de-evolving into Microsoft of yesterday. Bad coding, anti-consumer practices, no corporate accountability, and losing the confidence of the IT community lately. When the community turns against you, its not long before consumers do. IT and geeks inform everyone else of what to pick and what to avoid. Our weight carries alot of resonance with people. Even the local overnight pharmacist asked me for advice about what should I pick in a notebook. He knew enough about Apple, to know he didn't want any part of it. So why don't you guys admit it. Apple is looking like the old Microsoft. Microsoft isn't looking like its old self, its changing to be different. Not everything has changed, but its certainly not the 1990's monopolistic giant of the past. Its figured out that interoperability and cooperation with partners gets you further than tight rigid controls. This whole year and all the events are proof. It just might be time to start getting rid of Apple stuff, until they learn to man up and do the business right.
bettieblu
on Sep 15, 2008
Dead wrong? Sounds so serious. Look from 2002 to 2007 I worked for a firm that did nothing but support Small Businesses that specialized in MS products, SBS 2003, Windows 2003, sharepoint, exchange...XP. They had over 250 clients with each client having 5-200 users. Mostly in Chicago/St. Louis but a few with remote offices all over the east coast. They are a Microsoft Gold Partner. In that time period I probably worked with at least 1000 users, in person or remotely on the phone. Here are some Joe/Jane user facts. 1. They are not in IT, so they probably never took computer classes outside of Office training. They dont read any IT news, ever at all. 2. They use specific programs each day, and going outside of that bothers them and their comfort zone. They are the same way at home. 3. They have no idea what MobileMe is not matter how much press it got in June when it released. 4. When asking them their user name, the often dont know what it is because 98% of the time they are on the same PC, and only they use it, so their user name is already in place, they just type the password and get in. 5. If they installed iTunes to play music, the use the icon on the desktop and that is it. Probably why Apple and others drop the icon on the desktop. If you asked Joe/Jane user what the following was iPhone, iPhone 3G, App Store, MobileMe, most would probably know what the iPone is. A few would know, and I mean a few what the iPhone 3G was, probably call it the "new iPhone" and < than 1% would know what the "App Store" or "MobileMe" is. Prior to June, MobileMe was a Mac only product. I would argue that today its still a 98% Mac only used product. MobileMe in its current form is 4 months old? It had massive problems for 3-4 weeks, but you dont hear jack about it now, eve in IT news. Unless its a jabb by someone. The icon in the control panel did not cause ANY problems and in messed up a PC or got in a users face and made them get help. No it was installed and silently set in the cotrol panel where joe/jane never go. So I wold say I am DEAD ON, that 98% of Windows iTunes users did not know about that harmless icon. Again I dont agree with Apple and them jamming it up your arse, nor do I agree with Google search/toolbar being the default whe installing something like flahs, javer or adobe reader, or MS pushing IE7 as an update, or WGA, or Silverlight, etc. I just see this as a NON-issue for joe/jane.
cgdams
on Sep 15, 2008
@bettieblu: I wonder what's the point in your really long post. The fact that someone doesn't recognise his machine is being laden with things he doesn't want nor need makes it a non issue? You say yourself that you don't agree with that policy, and yet, as long as someone doesn't get it immediately, it's still a non-issue? Really strange...
bettieblu
on Sep 15, 2008
Lol, so SubZero's long post is OK because??? My point is that whether its right or wrong, the vast majority (90+% of iTunes users on Windows) of users did not even know the icon was there. That is it nothing more nothing less. SubZero and Paul think it was a huge deal and that many people were complaining, not that it broke something, but that it put an icon in the control panel and wanted it removed.
DRWAM
on Sep 15, 2008
We should be given a choice, that includes a box that is not checked by default in an update selection. Google and Yahoo totally tick me off as many small upgrades of programs have the box checked by default, and kids [mine] and ordinary Joe don't look as carefully as they should. This control panel does nothing until activated I guess, but it takes choice away if installed without our knowledge. We get fooled as we always expect it safe to click OK at the end, only to find that we added something that we did not want. IE7 has better security, but did not work with my work Active X control, but many people found it installed in autoupdate, even thought there was a choice at the end of the DL to install it. My 6 yr olds certainly can't read well but knew enough to click OK when asked on the computer. Many of my group of docs did as well. It was agood intension, and probably better for our computers, but the knee jerk, age old trusted method of updating was different. We still had a choice, but it was not the best way to execute it, no pun intended. Don't get me wrong as I now like Gmail, thanks to Paul T and google calendar, thanks to Mike G. This will help me dump Comcast. BTW, I just got an email from Comcast explaining why they will be putting a 250 GB DL monthly limit. It states to prevent abuse from 'the less than 1" DL too much. That's great that they know that they screwing the remaining 99.9%!
Waethorn
on Sep 15, 2008
"I supported the SBS side of MS products for years and I have been to a lot of small companies. Most users dont even know what their username is, let alone the fact that iTunes put a MobileMe sync icon in the control panel." "Not that I agree with Apple installing it, but its really a NON-issue for the vast Majority of iTunes users on Windows" ....and as a small business consultant, you should know better! EVERY piece of software has to be accounted for in a business IT environment. EVERY. Single. One! For you to say it's "not a big deal" just shows that you need to take some Basic Security Attack Surface 101 courses - ESPECIALLY considering the software in question (it IS questionable software, after all) is written by Apple. Add to that fact that SBS 2003 users have to be local administrators in order for SBS to push out software deployment packages to workstation systems, so blocking the entire Apple website is just a good idea.
bettieblu
on Sep 15, 2008
That comcast deal is BS. I agree right now that its probably less than 1% that use more than 250gig and they should shut down a P2P'er, or someone using a home line to run a business. However they are using that for the future. Imagine down the road when more and more video content is delivered to your house. You will have to upgrade or Comcast will continue its high pricing and do things like bump the speed or raise the 250gig limit they created to look good:) Scam.
DRWAM
on Sep 15, 2008
A little OT but here's the email. BTW, we docs get us through our business, although it is at home, since we need it for work, but I'm nor sure if Comcast has made that distinction. Any way, thar she blows! Below:: Dear Comcast High-Speed Internet Customer, We appreciate your business and strive to provide you with the best online experience possible. One of the ways we do this is through our Acceptable Use Policy (AUP). The AUP outlines acceptable use of our service as well as steps we take to protect our customers from things that can negatively impact their experience online. This policy has been in place for many years and we update it periodically to keep it current with our customers' use of our service. On October 1, 2008, we will post an updated AUP that will go into effect at that time. In the updated AUP, we clarify that monthly data (or bandwidth) usage of more than 250 Gigabytes (GB) is the specific threshold that defines excessive use of our service. We have an excessive use policy because a fraction of one percent of our customers use such a disproportionate amount of bandwidth every month that they may degrade the online experience of other customers. 250 GB/month is an extremely large amount of bandwidth and it's very likely that your monthly data usage doesn't even come close to that amount. In fact, the threshold is approximately 100 times greater than the typical or median residential customer usage, which is 2 to 3 GB/month. To put it in perspective, to reach 250 GB of data usage in one month a customer would have to do any one of the following: * Send more than 50 million plain text emails (at 5 KB/email); * Download 62,500 songs (at 4 MB/song); or * Download 125 standard definition movies (at 2 GB/movie). And online gamers should know that even the heaviest multi- or single-player gaming activity would not typically come close to this threshold over the course of a month. In addition to modifying the excessive use policy, the updated AUP contains other clarifications of terms concerning reporting violations, newsgroups, and network management. To read some helpful FAQs, please visit http://help.comcast.net/content/faq/Frequently-Asked-Questions-about-Exc.... Thank you again for choosing Comcast as your high-speed Internet provider
deepfry
on Sep 15, 2008
I should preface my remarks by first stating that I don't use itunes as I don't have an ipod (I don't have a zune either, I use creative/sandisk/samsung players), so this really didn't affect me at all. I agree with those who believe that not many average users would notice the mobileme icon in the control panel as most people don't tend to go into the control panel. (note that people that emailed Paul would tend to be outside of the realm of "average users"). That is speaking from my personal experience, ymmv. That being said I also believe that it was bad form to include said service/control panel without any user notification. At least they have realized this and have included the uninstall option - maybe by v9 they will put in the checkmark to exclude it from being installed in the first place?
bettieblu
on Sep 15, 2008
@Waethorn, I dont do that anymore, except Exchange server work on occasion. In a perfect world yes you are right. In the real world you can inform business owners all day long that they workstations should be locked down, and users should not be allowed to install software. You can explain that looking at a computer and its software like its a tool to run your business and not some home PC that the user of can jack up with all kinds of stuff is standard stuff. Tell them that controlled PC's cost less to support etc. Security, blah....blah...blah....all day long. Some owners get it and it makes for great customer. Sadly probably less than 50% of them do in my experience. Lots of them will say "yeah I know but my niece who is my admin, wants iTunes on her PC, make it happen". Or some say yes you are right, tell their employees not to install stuff, and the second you walk away they install whatever they want. Its very rare that someone is going to get in trouble. Go back in a office a week later, sit at a desktop you cleaned up a week ago and just open IE. When its got 3 or 4 toolbars and IM is up and running, emotioncons in outlook, etc....you get the picture. The worst customer are the ones that you explain all of this too, let their employees do what they want, and then complain that its your fault its broken later on. Those are customers you get rid of IMHO. This one of the huge negatives in working with small companies. Large corporations usually get it and lock everything down, to include not letting users change their wallpaper.
Waethorn
on Sep 15, 2008
@DOC: Just so you know, my business internet service is with Rogers Canada. It's a 6Mbps downstream/1Mbps upstream service for $60CDN a month. The connection is ALWAYS fast, although power problems with the recent thunderstorms in the area have caused issues with the modem or router not resetting properly, and needing a full power down and reset. It's a slight inconvenience for the level of service that's provided for the cost though. It has unlimited bandwidth, since it's a business account. I use it with my server and workstations for Exchange email, my web server, Remote Web Workplace, Sharepoint, etc....(my server is currently running SBS 2008 RC1 - at least until the RTM comes in the October Action Pack update). Now I'm downloading Windows Updates on NUMEROUS PC's EVERY single day, and email and remote Sharepoint apps are a big part of my business, so my SBS server gets a real workout when new emails come streaming in from suppliers, and customer server installations sending daily status reports. I have YET to even breach the 60GB/month limit that Rogers has put on home users. I know - because my usage is outlined on every bill!
bettieblu
on Sep 15, 2008
I would think that Comcast would have different rules for a business line vs a home user. They usually charge more that is for sure, come with at least 1 static IP.
bettieblu
on Sep 15, 2008
250 gigs is alot unless your illegally P2P'ing movies all the time. Video, as in Amazon, Netflix, Apple TV, blockbuster (non-cable company stuff) type of downloads, as they grow in popularity, will be the thing that pushes that limit someday.
subzerohitman721
on Sep 15, 2008
@bettieblu stated: "Look from 2002 to 2007 I worked for a firm that did nothing but support Small Businesses that specialized in MS products, SBS 2003, Windows 2003, sharepoint, exchange...XP." How could you ask people in 2007 about their knowledge about Mobile Me when Mobile Me was released in June 2008? Nobody would know anything about it, because Apple tends to keep everything new a secret. Again I call BS. Second, I've worked with a computer vendor that sold and resold computers from Dell, HP/Compaq, IBM, Apple, and others. We had Microsoft Gold Partner and worked daily with Microsoft reps. We also did IT warranty repairs both inhouse and in the field. I can tell you from working with teachers, students, administrators, and business partners. Many of them could find the Control Panel pretty darn easily. I didn't have to give them indepth instructions. I had users from all walks of life, from the novice all the way to IT Admins. When I was working as a security supervisor, when I would do my post sweeps, I'd run into someone who's notebook was screwed up. Just with simple voice instructions, I helped office works with average knowledge fix their computers. I didn't have to point out the control panel. Remember this nation is approximately three hundred million or more. I don't think the average user is as helpless as people want to portray them. Especially the kids, teens now, college educated, and those of us growing up in the computer revolution of the 80's. I find a lot of folks in their 50's and 60's knowledgeable enough. With that stated, as someone in the business, accepting that kind ignorance shouldn't be the rule. We should be encouraging folks to up their computer IQ. I'm not saying that you did. But, saying it was a harmless icon? Really? So if someone finds an exploit for Mobile Me and exploits it, is it really that harmless? Many people would have said the average user doesn't use RPC in their regular routine? Well, everyone knew when Blaster hit in 2003. What you don't know can hurt your machines. Wae's a hundred percent right about that. I remember that long summer of 2003 when Blaster hit. Trying to do thousands of installs and images on server's infested. Losing so much time on a multi-million dollar project to install and image new computers in former Edison schools. We spent more 15 hour days that hot summer trying to fight blaster, because DISD's didn't want to spend millions to fix every PC in the district. Freaking morons. It took DISD 6 months to eliminate Blaster, while we sat back and laughed at them. They still had to spend millions. Damn bean counters!
Delmont
on Sep 15, 2008
Sub: Where is DISD? Dallas? Detroit?
DRWAM
on Sep 15, 2008
Thanks Wae and bettie. Bettieblu, I hear ya. We had a st*tload of Trojans a few months back, on a $65,000 workstation which only a dozen or so doctors have access. I will note that the virus defs were over a year old, and I am not sure if it was enabled any way. Also, it still runs XP SP1!!!!
Waethorn
on Sep 15, 2008
"I would think that Comcast would have different rules for a business line vs a home user. They usually charge more that is for sure, come with at least 1 static IP." To get a static IP from Rogers, you have to get "Dedicated Business Internet" service which consists of "business-grade DSL". I say "No thanks!". The DSL service in this area is atrocious. DSL service here usually only goes up to about 3Mbps, even though Bell claims they have 7Mbps service. Here, it's 6-7Mbps for cable, EVERYWHERE cable is serviced! It just makes absolutely no sense to get DSL here. Why would I spend $200/month (!!!) for DSL service that is no faster than my current cable service, and have to put up with Bell's pathetic phone lines, JUST to get a dedicated IP address??? Cable is just better here. Instead, I use my existing cable service for less than 1/3 of the cost, and use No-IP.com for web and email functionality (including Backup MX service which holds emails on a backup server until my server responds, just in case it's not available or down). It's awesome, and saves a helluva lot of money over dedicated service!
DRWAM
on Sep 15, 2008
Holy crap Wae, we pay $43/month [with the modem rental] and get 6 - 8 Mbps
gorath
on Sep 15, 2008
Doesn't your "business grade" DSL usually have much faster UPloads than your "domstic" DSL though? That seems to be the differentiating factor in my neck of the woods. Hell, we can even get SDSL here, which gives you the exact same upload rate as your download.
Waethorn
on Sep 15, 2008
"Doesn't your "business grade" DSL usually have much faster UPloads than your "domstic" DSL though?" No. It's all to do with Bell's lines. They're restricted to 1Mbps up on a good day. It's about 3Mbps down usually. They just can't tap the phone lines any more than that. 5Mbps is a distant reality. Bell even claims they offer 7Mbps here. Rogers just leases the phone lines from Bell, who owns them. "Holy crap Wae, we pay $43/month [with the modem rental] and get 6 - 8 Mbps" Let me tell you a little story: When I was attending the Small Business Server 2008 seminar at Microsoft Canada HQ in Markham in a packed room of about 200 small business consultants and fellow SBSC members, the presenters talked about DSL services out the yin-yang. They also talked about business ISP's and how SBS 2008 supports MX and web serving and such, and how easy it is to set it up, and that the server wizards do most of the work for you, determining IP settings and DHCP....yadda yadda.... One of the fellows presenting was from one of the southern states, as his all too obvious drawl was a dead giveaway. He talked about working with your ISP to get an MX record set up for your mail server to make Exchange "just work". Someone from the audience raised their hand, interrupting the fellow with a blatant "but what about setting up support for dynamic DNS?". The presenter responded with, "well we recommend that you use static DNS through your ISP". Again, the audience member replied, "....but our clients mostly use a dynamic IP address for their internet service, and can't use static DNS to our server. How does SBS 2008 work with those?". The presenter quipped, "well then you should get a static IP address for those clients. Most ISP's support them, and offer them at next to nothing". "But that's an added expense. Do you know how much it is?", the audience member decried. "Well our clients get theirs included for nothing with their service. Even so, most ISP's charge very little for them.". The audience burst out into roaring laughter. The presenter had the stupifying look upon his face of a deer caught in headlights.... The moral of the story is: don't assume that every market is the same as your own.
tayme
on Sep 15, 2008
"The moral of the story is..." No, the real moral of the story is that most technology salesmen don't know jack about what they are selling. The old joke is: Q - What's the difference between a Technology Salseman and a Used Car Salesman? A - The Used Car Salesman KNOWS when he is lying! --tayme
bettieblu
on Sep 15, 2008
@sub "How could you ask people in 2007 about their knowledge about Mobile Me when Mobile Me was released in June 2008?" Honestly man can you read???? I said "IF" you could ask people what these products are as in TODAY, not that I did. I stated that MobileMe was 4 months old. """""Prior to June, MobileMe was a Mac only product. I would argue that today its still a 98% Mac only used product. MobileMe in its current form is 4 months old""""""""" My experience from 2002-2007 had nothing to do with MobileMe and everything to do with knowing how the average user would miss a harmless icon added to the control panel.
bettieblu
on Sep 15, 2008
Business DSL from ATT in the midwest is more expensive but comes with 5 ip's and a Netopia Router. Its $69 for 6meg down, 768kup. The same speed at my home is $35 a month with a phone line or $45 a month for naked DSL. 1 dynamic IP and your choice of a 2wire wireless router or speedstream modem. The ATT reps will tell you the business lines get a higher repair priority than a home line, basically better SLA terms, which probably does not mean much. If your fed off the same DSLAM its not to probably matter which comes up first from an outage.
DRWAM
on Sep 15, 2008
Comcast cable for bland digital is $80/month and broadband internet is $43. But ATT triple play for FiOS, Digital TV and phone with free long distance is $95/month. Comcast is willing to do it for $120/month for the first year, then around $150/month after. Guess who I'm dumping? Oh Canada is getting screwed!
AugieD369
on Sep 15, 2008
I actually noticed a post on Apple's MobileMe News page a few days ago at http://www.apple.com/mobileme/news/ that said that iTunes 8's installer only updates existing MobileMe Control Panel installs. New installs of iTunes 8 do not install the MobileMe Control Panel but it will be offered as an optional program in Apple Software Update.

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