Heads-Up: European Nokia Lumia 800 Will (May?) Not Work in the US

Update: I've heard from a few people that the Lumia 800 can work in the US, and on AT&T Wireless, though it's not clear why it works sometimes and not others. (Some report it works in urban areas but not in rural areas.) Clearly, if you want to use this phone and live in the US, however, you should wait for the US version.

Thanks to Michael H. for tipping me off to this potentially painful fact: The Lumia 800, Nokia's flagship Windows Phone handset, will not work on cellular networks in the United States. So if you were planning on purchasing an unlocked unit overseas and using it here, you need to be aware of this incompatibility.

Michael notes that Nokia's own spec sheet for the UK version of the Lumia 800 says that the device is compatible with the following wireless network types: GSM 850, GSM 900, GSM 1800, GSM 1900, WCDMA Band V (850), WCDMA Band I (2100), WCDMA Band II (1900), and WCDMA Band VIII (900). That first one is the issue: GSM 850 is the cellular frequency band used in the US and much of the Americas. 

But the Nokia Lumia 800 does not support GSM 850, contrary to Nokia's documentation. Not the version that's currently available in Europe, at least.

This fact was revealed in a Nokia online support forum, which notes that the currently-available Lumia 800, which is sold in the UK, does not support the band.

The correct information comes near the bottom of the support documented linked to above, and after a previous Nokia representative incorrectly informs readers that the UK version of the 800 will work in the US. Here's the real deal:
The Nokia Lumia 800 has two variants:

• European Variant - WCDMA HSPA 900/1900/2100 MHz (RM-801)
• US Variant - WCDMA HSPA 850/1900/2100 MHz (RM-819)

To be able to get the right version, we suggest that you inquire about the RM-Type of the phone you may refer to the information above.

We apologise for some misinformations coming from our website, we hope that we have now provided you with a much clearer information regarding the Nokia Lumia 800 frequency bandwidth compatibility.
Put simply, if you want a Nokia Lumia 800, and you live in the US, wait for the US version. This will be announced, for AT&T Wireless, at CES in January, I bet.

Thanks again to Michael H. for this information.

Discuss this Article 9

gmetrail
on Dec 16, 2011
Not sure about the actual network type used, but I bought a Lumia 800 while in the UK recently and am using it happily here in Canada on the Bell network without problem. Not sure about US networks though ;-)
jaipo
on Dec 16, 2011
thats madness, when will we be able to travel without worrying if our phones will work or not?
andrewtechhelp
on Dec 16, 2011
Yet another reason why it's stupid the US didn't choose to use the internationally compatible frequencies for their mobile phones..... =/
ndberg
on Dec 16, 2011
@jaipo - Today. Buy an iPhone or a 'droid.
Otaddy
on Dec 16, 2011
Yet another reason why its stupid the Europeans didnt use the internationally standard frequencies for their mobile phones. Obviously I am joking...but the point is, frequency allocations are arbitrary and governments are stubborn and unwilling to compromise.
heph
on Dec 16, 2011
there is a little mistake in your article. It is WCDMA HSPA 850MHz which is missing on the European Lumia 800 and not GSM 850Mhz as you state in the above article. Which leads to a 2G experience for example on the AT&T network, which uses WCDMA HSPA 850MHz, but generally works. The fact is correct in the quote from Nokia in your article. You just mixed up GSM and WCDMA in your article...
floplo
on Dec 17, 2011
A short look at Wikipedia shows that AT&T seems to use 850 and 1900 MHz. I have no idea about the actual technology, but shouldn't the Lumia work in regions where they have a 1900MHz network and should not work where they have a 850 MHz only ?
Waethorn
on Dec 17, 2011
I'm not sure I understand why people want to get this when we have not only new software expected to come in about a year or so, and we don't know what the upgrade support is going to look like (it could be a bigger jump for 8.0 than Mango). Not only that, this thing doesn't have a front-facing camera, so video chat wouldn't work. BTW: What ever happened to Skype for WP7? Belfiore had announced at MIX11 that it would be coming "Autumn" and "in the next few months". It's winter and it's still not available. The buyout announcement was made in May though. Did the buyout hamper development? Or is Microsoft stalling development until Nokia can make a better phone with a front-facing camera?
Barronius
on Feb 29, 2012
I have an unlocked Nokia 800 from Germany and according to the Nokia website, http://www.nokia.com/de-de/produkte/smartphones-und-handys/lumia800/tech... , it supports both the AT&T GSM frequencies used in my area and seems to work fine.

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