Users of Microsoft technologies have found themselves in unfamiliar territory over the past year as the erstwhile software giant moves surprisingly quickly to replace old technology products and services with new ones. If you are a user or fan of such things as Zune, Windows Live Messenger, or Hotmail, you know what I’m talking about. And the level of pain you’re feeling is going to vary according to how well Microsoft manages those transition, and how well you can handle change....
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