Zero Data: PC Free Doesn’t Mean No PC

Resistance to change is probably the biggest stumbling block when it comes to embracing cloud computing

I had hoped to move on to examining specific aspects of my “zero data” initiative and look at strategies for such things as books, music, and documents. But I’m surprised by a fundamental disconnect that I see repeated in emails, article comments, Twitter, and elsewhere, where people can’t seem to grasp that a single PC no longer sits at the center of the computing and data experience.

This is a precept of cloud computing, and I think of it as “PC free,” though that name, like “zero data,” isn’t necessarily perfect. The point, however, is that your PC (or home server, or whatever) is not the nexus of everything you do. The master copy of our data is in “the cloud” (or, more properly/likely, in various online services, depending on content type). The truth is in the cloud, as they say.

This notion of treating a PC like any other device, as a client that accesses your online data, is not new. And while there are various ways to look at this, it was probably never more eloquently explained than it was by Steve Jobs, who in 2011 introduced Apple’s iCloud service. “We’re going to move the digital hub, the center of your digital life, into the cloud,” he said. “Because all these devices have communications built-in, they can all talk to the cloud whenever they want.” Jobs referred to this scheme as one of Apple’s great insights, though again Apple is hardly alone in moving to this model.

PC free speaks to the notion that you should be able to pick up any device—a traditional PC, a Windows 8/RT-powered tablet, an Android handset or tablet, an iPhone or iPad, a Windows Phone handset, or whatever—and immediately access your data, online, in ways that make sense on each device.

PC free doesn’t mean “no PC.” It means that in the modern world those other devices are not subservient to the PC. They do not require heavy sync applications, or for you to manage everything from the PC and then sync/copy the content you want to the devices so you can access it on the go.

Looking at the Microsoft ecosystem specifically, there are some obvious PC free products and services. You might use Outlook, not to store everything locally in some crusty PST file, but to access your online email services and gain access to your email, contacts, and calendars just as you would on a Windows Phone or iPad. You could use Xbox Music to access your cloud music collection, with the same playlists and SmartDJ mixes, on your PC, Windows Phone, or Xbox 360 (theoretically; this one’s a work in progress). You might use SkyDrive sync your important documents to all your PCs and being able to access that same content from any mobile device as well.

In many ways, however, Windows Phone is the prototypical PC free solution in the Microsoft ecosystem in the sense that it was designed from the ground up to be used in this fashion, though of course the first few versions were released too early to fully capitalize on the PC free way of doing things. That is, Windows Phone 7.x relied on PC sync to accomplish a few things that couldn’t happen otherwise, including full fidelity photo acquisition, media (music, videos, podcasts) sync, and the like.

Microsoft removed most (but not quite all) of the PC free limitations in Windows Phone 8, and as such it seriously constrained what’s possible with the PC sync app (and desktop application) it created for this system. This move confused and even angered some users, because they were used to the old-fashioned, USB-tethered sync model used by the previous generation’s Zune PC software. This is an example of the disconnect I referred to: With Windows Phone 8, Microsoft is conforming more closely to cloud computing “zero data” and “PC free” ideals. And the push-back is caused, in part, by a resistance to change.

(Only in part: Some of the PC free functionality in Windows Phone 8 is half-baked. For example, only users in the United States can manage podcasts over the air, directly from the device.)

I don’t have much patience for this kind of thing, since I’ve approached Windows Phone from the opposite (or what I would call “correct”) point of view, in that I felt that Windows Phone 7.x didn’t come close enough to the PC free vision, and I wish Windows Phone 8 completely sealed the deal. It’s close but not quite complete. And while I’m confused why anyone would adopt Windows Phone and not feel this way, others, stuck in the old-fashioned way of doing things, disagree.

It is this friction between the new and the old that triggers the most angst around cloud computing. And if you think about it, the issues I raised in Zero Data: The Hardest Part is Saying Goodbye are essentially the same argument, though in that case I was referring more to physical media and hardware than to the actual data bits. But it’s the same thing: You can manage this stuff locally and push it out to clients yourself (slow, unreliable) or you can manage it in the cloud and sync it automatically to clients (fast, reliable).

I struggle with resistance to change every day. Witness my Going Pro series as perhaps the most recent public example. You will too: Change is hard, especially in this age of rapid change. But moving towards a PC free existence is, I think, is a no-brainer. It’s not always 100 percent achievable. But like zero data itself, it’s a goal to strive for.

OK, that’s probably enough theory. I’ll start exploring specific solutions around media, explain what I’m doing, and provide, if not a recipe for your own changes, at least some food for thought.

Discuss this Article 33

mp
on Feb 26, 2013

"you can manage it in the cloud and sync it automatically to clients (fast, reliable)."

How reliable is this, though? There can always be problems with synchronisation, especially with certain types of files - like databases. If I lose or corrupt a file on one device, this could quickly be repeated across all my devices. What safeguards are in place?

Storage is now cheaper than ever, so why take the risk of not being able to connect to your files?

pthurrott
on Feb 26, 2013

Zero data is all about not micro-managing your data. Sometimes you just gotta let go. This is easier with certain things--music--less easy with others--photos, very important documents.

mp
on Feb 26, 2013

"less easy with others--photos, very important documents" - I'm with you there.

To me it's about having reliable applications - I am happy to trust Exchange/Outlook with my emails. It syncs reliably, holds a local cache and regular backups. I am not so confident with SkyDrive.

wedgeski
on Feb 27, 2013

"To me it's about having reliable applications - I am happy to trust Exchange/Outlook with my emails. It syncs reliably, holds a local cache and regular backups. I am not so confident with SkyDrive."
And yet it's a fair bet that the systems running SkyDrive are more distributed, more resilient, and a few decimal points less likely to break than your Exchange server. :)

Argonaut
on Feb 26, 2013

I totally get the cloud, when I setup a new pc/phone/tablet I just enter my account details and all my info, contacts etc. magically appear.

BUT... sometimes I don't have access to a data connection and that can be a big problem if the data I need is not also stored locally.

pthurrott
on Feb 26, 2013

That's what sync is for. But the master copy is in the cloud, not on the PC/device.

SvenJ
on Feb 26, 2013

Agree wholeheartedly, but do find myself in non-connected situations quite often. The key to me is in the flexibility of that sync function. Can I easily specify what I need on any particular device, and does it seamlessly make that happen, when it does find itself connected. Does it know to do documents whenever, but reserve syncing big media files for when WiFi is available? I think some work needs to be done here.

gkeramidas
on Feb 26, 2013

i'm not sold on this "sync" thing. deleting things in particular.
for example, if i delete a contact from skydrive by mistake, it removes it from my phone, and vice versa.
i think there needs to be a relationship set up, one as a master and the others as a "child".
if skydrive's the master, and i remove a contact, then it's removed from other devices. if i remove the contact from my phone, it prompts me before it’s removed from skydrive. once i do that, then it's removed from other child devices.

jimbie882
on Feb 26, 2013

I don't trust that we reached a good enough solution in the Cloud. Many cloud services offers limited storage up to 50 GB, but usually 10 GB or less. Few offer unlimited storage. It is best to not rely exclusively on any Cloud or local storage (Phone, tablet, or PC). That's why I do the 3 combo (PC Desktop, Cloud, and portable Hard Drive) where I sync my Phone with my PC. My current Cloud service is Carbonite where my data is sync'd with the PC Desktop. I regularly consolidate my photos from my camera and phone. I backup my files with an additional portable hard drive.

In order to have a true PC free experience, I can regularly backup all files to the Cloud from all my devices to one account of whatever storage size that I need at a cost that I can afford. I can transfer files from the Cloud to my local device quickly and seemlessly for editing into any media that I require. I can setup a secondary local storage system that sync with the Cloud account.

And most important, I can share files directly with family and friends to avoid email attachments, PTP services, or photo/music/video services. Why bother with the middle men?

Rxdiaz
on Feb 26, 2013

Sorry Paul, maybe I am just to old fashioned, having started with computers before the pc even existed (my first MS OS was Extended Color Basic for the Coco) but my data is my data. I do not trust corporations with my stuff and never will. Maybe you think MS has your best interests in mind but I don't. They only care about what's good for them. Just like Google, Apple, etc. and Windows 8 only makes me more certain than ever about this. What changes in Windows were made for my benefit and what were made for MS's benefit? Metro? How does that help me? I know how it helps MS but me? They want to leverage the desktop into mobile no matter how much pain it causes desktop users. I should give them all my data now too?

ScubaDog2008
on Feb 26, 2013

This has been the biggest hurdle I've run into in convincing people of the new way of data and service access. But so many are so darned fearful of their own shadow they refuse to get away from the "I MUST SYNC WITH MY OUTLOOK". Good grief. They don't seem to understand that their machines are more vulnerable than, say, Microsoft's servers. And, with Outlook being the main issue for many, they don't get that Outlook just uses a database--a database VERY vulnerable to corruption. In contrast, I love the nearly ubiquitous access to my data now.

gruntboy50
on Feb 26, 2013

I agree with the premise of the article, the problem is when you look at the collective of cloud providers everyone's implementation has some nagging imperfection.

And of course I cant mix and match very well my provider no one talks to each other. I really dont like the idea of being forced to choose and accept the limitations of any of the cloud providers.

So I will humbly continue to micromanage my data. Painful, but I don't personally receive a benefit from the accessibility the cloud provides. I guess I am getting old...

rth314
on Feb 26, 2013

I feel like I'm mentally there, but the cloud services haven't caught up. I'm get 145GB of Skydrive storage (25GB free, 100GB purchased, and 20GB through Office subscription). That's enough for my photo and video collection, but not my music. Xbox Music doesn't have a solution for that yet. And I want this data backed up since Skydrive Sync will gladly delete anything from Skydrive that I delete from my PC. But the backup solutions such as Carbonite backup from my PC. In a PC-free world, it should back up directly from Skydrive.

SIlverDad
on Feb 26, 2013

Sorry. But I think you are wrong on a number of points. First, anyone who doesn't live in one of half-a-dozen cities in the world doesn't have enough bandwidth to "live in the cloud".

Seriously, it'd take three months for me to upload my photo collection. Then a few weeks every time I used LightRoom to adjust a bunch of images: the cloud could never be up-to-date.

Secondly, because of bandwidth limitations, the cloud is such a compromise. Why should I have to listen to badly compressed MP3 versions of my music? or watch blocky movies with half a soundtrack?

And why should I be shut off from *my* data when the ISP gets overloaded (all too frequent).

Seriously, I like your ideas, but out in the real world, the focus on the cloud is simply irritating.

(Oh and I have two ISPs feeding my house - one cable; one ADSL. Together I can get ~90Mb download, but only 3Mb upload... and thats at 2am. During the evening, I'm lucky if I can stream a standard def Youtube clip.)

developer
on Feb 26, 2013

I think data in the Cloud, is better managed by using Cloud Apps. I try not using any local/Cloud syncing.

Personally, I am using Google cloud (Google Drive, Gmail, Google Calendar, Google+, Google+ Photos, YouTube, Google Maps, Google Translate, Google Contacts, Google Reader, and less often some others).

No need to manage this data locally.

pickronk
on Feb 26, 2013

While I agree with your premise of this article about letting go and moving to the cloud. I am frustrated with losing or what I call, stepping back. For example, if I pay for a podcast / show, yes some podcasts cost money. The Zune / ITunes software is smart enough to ask me for my login info (server side request). Windows phone 8?? Sorry this is not possible, this is a step backwards, yes your tip about plugging the phone and syncing to ITunes work, but I shouldn't have to do this. Renting music is also a step back from Zune, we might disagree, but Zune wanted you to explore learn and buy. The new model is explore, rent, and own nothing. The problem I have with this model is that unlike the target population, I look back on my life which is filled with music history. This will never happen for the teen something, or twenty something. Stop paying and your history no longer exists. Maybe convincing us to own nothing, and paying for it is the way of the future, but I respectfully disagree.

papa.deblanc
on Feb 26, 2013

Very interesting piece as always, Paul, thanks. Like you I am moving all my stuff to the cloud.
As you will know, Steve Jobs was not the only visionary in this space. Check this out from 2008 -
"I believe that people buy devices because they work for them. You buy a computer because you like the form, you like the function, you like the apps that operate on it .... you like the way it relates to the cloud."
This was Ray Ozzie's vision for a less PC-centric Microsoft. Here's hoping there are new leaders who emerge in the post-Sinofsky era at Redmond to take this vision forward.

MandarbZA
on Feb 26, 2013

I understand and agree mostly, about moving to the cloud, and I have done that with my own work documents with Skydrive. However I have to object to the very US centric/"first world" view point.
The articles in this series have always made the implicit/explicit assumption that you have more bandwith than you know what to do with. In Africa, and I'm guessing a large majority of the rest of the world and certain parts of the US, broadband can't be taken as a given. I'm fairly well off, and I'm enough of a citizen of the internet that I can't have enough bandwith, but I have to live with a 512kbps line at the moment, which will soon change to 4Mbps ADSL which in certain areas go up to 10, and just this last few months in very limited areas 20 and 40Mbps. Our fastest internet for non business ($60 a month vs $500 a month estimated) connection is HSDPA, and that is never uncapped, at the moment 3/5GB per month, after that throtlled to 30KBps. That is just in my corner of the world, southern tip of Africa. I don't think the countries north of us is much better off, as the cables tend to terminate here.

I do appreciate the advice, and would personally love to shed my 6TB server sitting at home, or at least back it up to the cloud, but the tech hasn't reached that point yet anywhere apart from a minority of countries.

BxPete
on Feb 26, 2013

Paul, I realize that we are heading to the cloud, but we are still a long ways away from it. My wife and I made a trip across country last June using a new car with a Wi-Fi Hub and using major highways: interstate 70, 80 and 90 traveling from California to Maine and back. We brought our laptops and thought that as we drove we would be able to make hotel reservations, find restaurants and determine what sites we wanted to see. IMHO this should have been quite doable using the Cloud, well it was a disaster. If we were near or in a fairly good size city, we could connect, but if one is traveling outside of them it was usually not possible to connect and if we did, Web Pages could not even be downloaded. Also, free Wi-Fi was typically at low bandwidth with no security and hotels wanted to charge outrageous rates for Wi-Fi with security since they sub-contract out the service. Thus on the one-hand we could do many things using smart-phones/tablets/laptops once a viable connection was obtained, but on the other-hand we discovered that in our attempts to use the Cloud during travel time to setup our next destination was extremely disappointing and non-productive. This is even true when traveling from the San Francisco area to Los Angeles. So if we cannot connect to the cloud for doing simple things like making hotel reservations, what chance do we have of utilizing our own data while traveling between cities or while at isolated (not necessarily remote) stopping points. As a nation the capability to connect seamlessly needs to be added to our infrastructure in order to realize connection with any device at anytime. This also applies to other nations since we have experienced similar connection issues in rural areas of England, France and Switzerland.

developer
on Feb 26, 2013

I agree with you, although I have never been in US (I am in Europe). However I think Google Drive with Google Chrome browser, would cover you, since you can access your documents offline, from your browser (having installed the Google Drive web app).

Google Drive also provides a local disk syncing program, but I do not prefer syncing at the moment.

Personally, the cloud I suggest is Google's. Only if Skydrive catches up, and becomes workable everywhere, I will consider and recommend it.

BxPete
on Feb 27, 2013

Thanks for the info; however, I think I was not clear enough. While driving we wanted to say locate a hotel and once located, to use their on-line reservation system to reserve and pay for the rooms. For example, Rooms get filled fast during certain times and thus we could not wait until we got to the destination. For this a connection is necessary. As far as documents, the point is that the Cloud may contain additional documents which may be needed based upon what is contained in the previously downloaded ones. If I cannot connect to download these, then it does not do any good or only provides a limited solution for having offline capability no matter whose software. Also, the type of data that I may want to access may be scientific data that is consumed by scientific apps, not necessarily suitable for a browser. Thus offline would work in some cases, but it is limiting.

developer
on Mar 4, 2013

I agree with you, on the non-existence of Internet coverage outside of towns.

Regarding offline data, as I said, Google provides a sync client for Google Drive: https://tools.google.com/dlpage/drive

Skydrive provides its one too.

JohnC
on Feb 26, 2013

It's too slow, too unreliable, too vulnerable to malicious attacks or accidental outages, and there's too much risk of the company that provides the service suddently withdrawing it for any reason or raising the cost.

Cloud computing is a marketing fiction, not even remotely connected to the real world.

Avenger30
on Feb 26, 2013

One thing that still puzzles me is why the W8 Metro interface is not "PC-Free" in itself... I understand that the variety of HW configurations is a challenge, but is it a bigger challenge than trying to dock your Surface Pro to all these multiple and different screens? Why can't I log into any "PC" and get most-- if not all- of "my stuff"? Apps, data, personalization...

Rater than trying to make--say a Surface Pro become my universal-and-only "PC", why can't I use a Surface RT, when I am on the move, an All-in-one when I'm at home, and, when I am at Work, a Company thin-client that would display "my stuff" beside these Company apps... AND get a seamless transition between all these "devices"? The old "Windows Everywhere" idea simply becoming "MY Windows Everywhere"... Am I missing the point here?

AlexFeren
on Feb 26, 2013

S.Jobs' "We’re going to move the digital hub, the center of your digital life, into the cloud .. ” should be correctly qualified with the missing text ".. so we can monetize and control user's data."

GWLeibniz
on Feb 27, 2013

I wholeheartedly agree with Paul and my own world is non-local as possible. But my corporate world is highly local, which gives me problems as I travel a lot. I can get my corporate data only if a have a copy (up to date??) on my laptop or at the end of the VPN. OK it’s a big company and IT has to move necessarily slowly. But it is a restriction on trade
I live in, and travel to, capital cities where I do not find the lack of connectivity a problem. In London, especially the City, I can walk around and get high rates all the time. So my own data is available for me and my wife even if we are sitting in the National Gallery. And yes out in rural Worcestershire I don’t get connection, but at the moment I prepare for it but my brutal answer is not to go to rural England :)
The world Paul is aiming for is inevitable, as far as I am concerned. I have no issues with availability and security; exactly what is it that you put up in the cloud that’s so delicate?

anonymous coward
on Feb 27, 2013

Rather than "zero data" and "PC free" (both of which terms seem to raise more questions than answers) a more accurate term might be "decentralised computing". For some people, their source of data/processing may be the various commercial "cloud" services (eg. Office 365, Zune Music Pass, Google Docs, iCloud, etcetera); for others their data/processing may be provided on-premises (eg. through home servers, small business servers and the like); and for many it will be a hybrid (eg. in my organisation we host data and processing locally for speed/security reasons but copy backups to an offsite "cloud" facility for resiliency).

If you consider it as a continuum stretching between wholly local and wholly remote, there are many valid positions along the way depending upon the individual circumstances.

JohnC
on Feb 27, 2013

Paul, on the one hand you advocate cloud computing but on the other hand you denigrate the Chromebook. Please forgive my impertinence but isn't that being rather inconsistent?

pthurrott
on Feb 27, 2013

No. The Chromebook is too radical, with virtually no local and offline services at all. The reason cloud computing makes sense is that you can sync things locally and still use devices offline. With a Chromebook, you are mostly forced to access cloud-based data online without sync. That model is broken, and while I realize Google is adding offline capabilities to some services, it's an ongoing process, one that will never be backed by a powerful local OS with storage. Android is a better client for the types of scenarios I care about than ChromeOS. Windows is way better.

EricVM
on Feb 27, 2013

Seems to me the 64gb Surface makes sense in a zero data scenario....but no its not enough to all the talking heads.

BGBrereton
on Feb 27, 2013

From my own experience the technology isn't there yet for files of any size. The "fast" bit of "fast, reliable" isn't true because my broadband speed just isn't fast enough. To get relatively large files like photos and music to my phone I can either upload them to the cloud, which takes some time, only to download the same files back from the cloud, taking a similar amount of time; or I can connect a cable and do it as fast as a USB connection can manage. Outside the home I also need to concerned about the charges associated with data limits and so on from my operator. I don’t think it works.

Personally, I'd like to see some recognition of this in devices like Windows Phone and allow my phone to join my Home Group network, so I can move files around within my fast home network. The "local cloud" if you like.

I would add that I'm not completely against the concept. I love the fact that my calendar and contacts synch between my phone, PC and a web interface without me having to do anything to manage it.

WaltC
on Feb 27, 2013

I'm pretty sure you're old enough to remember Sun's ill-fated "Network Computer," Paul. The primary reason it failed was because in the clash over local and remote data & program storage, local won out easily at the time. Nothing has really changed in that regard that I can see. If the network goes down, where are you? That's the question. If your data and program installations are local you stay in business--if everything's "in the cloud" and the network is down, you are out of business until the network is restored. If you have an array of connectable devices--say Ethernet and/or Bluetooth, etc.--then you can locally "sync" those devices to your PC hub *and* you can do that even when the main network is down.

I think where "the cloud," as it is euphemistically called today, shines, is for the purposes of data and program back-up. Always nice to have an extra backup--or for some folks, a backup at all (since if it wasn't for their "cloud" they'd never bother to back up.) But that's about it. And, yes, Steve Jobs was very, very late to that particular party, too--but like so much else that goes on at Apple--the company pretends it was "invented here" and folks who don't know any better often agree (you know better, of course, as you mentioned.)

Also, don't get me started on the cost of wireless bandwidth these days--it's huge and way out of proportion--which is why I stay wired in all my locations, and am much faster, and get what I need for far less $$$ every month, too. Mobile and wireless are vastly overrated in my book, and often horrifically overpriced.

Went off track a bit into my pet peeves, but anyway, I think as long as there is a choice between "local" and "remote" that local will win. It's human nature as much as it is anything else. People pretty much are not willing to concede ownership of their data & programs and when and how they can access them to third parties, imo. Next thing you know, people will "rediscover" the convenience, power, speed, and financial savings of local computing, and "the news" will make a big splash as if it's all brand new...;)

piook
on Feb 28, 2013

It won't be truly pc free until you can actually make the apps without a one. For all the amazing things you can do with an ipad or an android phone or even an rt tablet you can't compile an app (not in any sanctioned way and arguably not in an effective manner).
Until this happens you will always need a pc.

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