Google Throws Down the Gauntlet, Kills EAS Support

Google just declared war on Microsoft

There’s posturing and then there’s outright war. And make no mistake, Google just declared war on Microsoft.

In what appears to be an innocuous post to the Office Google Blog—it’s called Winter cleaning, for crying out loud—Google VP of engineering Venkat Panchapakesan—revealed that Google will be killing off its support of Exchange ActiveSync (EAS) for individuals. Google currently used EAS to sync Gmail-based email and contacts, and Google Calendar-based calendars to mobile devices, including iPhone/iPad, Windows 8 and Windows Phone, and even devices based on Android.

Oddly, Google will continue providing EAS for paid customers on Google Apps, as well as government and education customers. And it will allow devices that are already configured for EAS to continue working. So this begs the question … if you’re going to continue supporting EAS for millions of users, why cut of EAS support for millions of other users?

Because Google is declaring war on Microsoft.

Yes, yes. This move will harm users more than Microsoft—it reminds me of Apple’s stupid decision to replace Google Maps with Apple Maps on the iPhone before the latter was even close to ready—but the real target here, of course, is Microsoft.

Today, Microsoft lists Google as a licensee of EAS, a protocol it established to provide push, over-the-air (OTA) to Exchange Server-based mail, contacts, calendars, and tasks. Companies like Google don’t use Exchange Server, of course. Instead they modify their own servers to “speak” the language of the EAS protocol so that they can interoperate with EAS-compatible clients. And in today’s world of smart phones, tablets, and other mobile devices, that’s just about all of them.

EAS is what we call a de facto standard because everyone uses it. Google’s own Android handsets and tablets, Apple’s iPhones and iPads, and Microsoft’s Windows Phone and Windows 8/RT platforms all speak EAS. So connecting these clients to any EAS-compatible server or service is simple: All you need is your email address and password, usually. For this reason, it’s very easy for users of Gmail and Google Calendar to configure their Google account on any of the aforementioned devices.

But Google is ceasing support of EAS for individuals. Here’s how they worded this decision.

“Google Sync was designed to allow access to Google Mail, Calendar and Contacts via the Microsoft Exchange ActiveSync protocol,” Panchapakesan writes. “With the recent launch of CardDAV, Google now offers similar access via IMAP, CalDAV and CardDAV, making it possible to build a seamless sync experience using open protocols … In addition to Google Sync, we’re discontinuing Google Calendar Sync on December 14, 2012.” IMAP and CardDAV? Seriously?

So here’s the thing. Google will obviously continue support its own services on Android, its own mobile system. And it will continue supporting these services on iOS (iPhone, iPad), the second most popular mobile platform, as evidenced by the recent (and pretty amazing) release of the new Gmail app for iPhone and iPad. What they won’t be supporting, in any elegant fashion, is Windows 8/RT or Windows Phone.

Google just declared war on Microsoft. And they’re hitting Microsoft right in its weak underbelly, the company’s currently weak position in mobile platforms. Google has so many users of its services that this move, combined with recent news that Google will not be developing more mobile apps for Windows 8/RT and Windows Phone, could very well have an adverse effect on Windows 8, RT, and Windows Phone adoptions. That is, many users will simply ignore these platforms because of the lack of Google solutions. Google is kicking Microsoft where it hurts.

Microsoft: You just got Scroogled.

 

Note: I suspect there will be different ways to connect Gmail and Google Calendar to Windows 8/RT and Windows Phone going forward. And yes, I’d like to document the choices there. If you have any thoughts or advice about these choices, please do let me know.

Discuss this Article 70

slbailey1
on Dec 14, 2012

I'm confused. I have a Galaxy Nexus and a Nexus 7. I have a 2 gmail accounts, an outlook.com account, a hosted exchange account, and a company email account. I use my hosted exchange account for my calendar.

I do not use the gmail app at all, I use the mail app for all my email accounts. My hosted exchange account is identified as a corporate account, so I'm able to have push email and sync my calandar.

How do this change affect me now and any future Android devices I MAY buy?

nohorse
on Dec 15, 2012

unless you use a gmail account, or google calendar or contacts, I don't this will effect you much.

zorb58
on Dec 14, 2012

Google's own arrogance is just going to get in its way... Just like Microsoft's has a few times in its past (and present for that matter). The only difference is the absolute need for Google's services is minimal. They do great things but there are alternatives and there are other standards, like EAS, that will continue to take precedence in people's minds over Google solutions or solutions that Google wants you to buy into.

AlexKven
on Dec 15, 2012

Ok,
What the freak is people's problem with Windows 8 and Windows Phone? Why are so many people devoted to stopping these platforms? This is ridiculous. These platforms are neither bad nor subpar for users. When Windows 8 released, I jumped on it in order to be one of the FIRST developers to embrace this new platform. Millions of computers with Windows will be upgraded to this, and virtually all new PCs as well. On these new Windows 8 copies, a user is only 1 tap away from accessing a whole store of apps, encompassing many different categories.

So why is everyone blowing off such an opportunity, and ignoring Windows 8? Is there someone out there that has a life purpose to destroy Windows 8? While the XAML app development features are a disappointment, the new core OS features are amazing. There's charms, which everyone is criticizing, when they have no idea how cool it is.

Why is the whole world against Microsoft? This is stupid. Is this like the world saying "Ok, we will be fine with this Microsoft thing as long as Microsoft doesn't step out of this boundary box we set up"?

Maybe MS should have released Windows 8 without metro as an incremental upgrade to Windows 7, while releasing Windows RT at the same time alongside (this one being completely without the desktop, essentially like an iPad), and then maybe merge the two in 2015 or so (Windows 9).

What do you think, Paul Thurrot?

blakjedi
on Dec 16, 2012

Paul sentiments seem to agree with your conclusion iirc. However I think the one way forward for Microsoft was the calculated risk of a metro desktop... Some will love, some will hate, everyone will notice.

ian.berg
on Dec 15, 2012

Thanks for the link @SteveCR48, looks like I'll be using Google Reader daily until one day its mothballed. Then I'll just have articles of interest emailed to me.

SteveCr48
on Dec 15, 2012

Hey, @Ian.berg, I'm in the same boat with you. Maybe someone can help us figure out a alternative solution sans Google.

saqrkh
on Dec 15, 2012

Can MS yank up licensing fees on Android and push WP for free?

IronChef75
on Dec 15, 2012

This decision will influence the next device I buy for myself, and the recommendations I give others. The thought that first comes to mind after weighing the various pros and cons of each ecosystem's mail offerings is that Microsoft now offers the most flexible choice. In fact, even if I don't consider a Windows Phone device, Outlook.com is the service that will offer me the best useability across all platforms.

Google appear to be putting up the walls a bit now that they're the dominant player, and they can go down that road if they want to. What I do find interesting is that they're willing to sacrifice some good will by trying to screw over a platform that common belief would tell you is a failure and not a threat to anyone.

mark1852
on Dec 15, 2012

I just completed my move to Outlook.com. I am not looking back. Google's EAS decision comes at a time when our Firm is about to make a decision regarding continuing on with Google's Postini archiving services as well as their email continuity service for our exchange environment. Google advised us that they will no longer be offering the service after January 31, 2013. Instead they will be offering a complement of the Google Apps for Business. Google directed us to an outside vendor in order to handle the transition. The outside vendor had no idea what to do. We are now looking at Microsoft services which I imagine will be a bit more expensive but also more complete. Good bye Google.

cuckooznest
on Dec 16, 2012

We had the same dilemma when Google decided to pull the plug on Postini. Instead of paying for just Postini Message Security and Email Continuity, both excellent products, we'd be forced to buy into the Google Apps for Business suite at an eventual higher cost, something we don't need nor even want. We decided to not wait around to find out how that transition would go, which as you also discovered, is poorly documented and leaves us with an uneasy feeling. We decided to move to Exchange Online (the email-only subset of Office 365). It will replace Message Security (with Exchange Online's ForeFront), arguably replace Email Continuity with its availability and redundant access methods, and best of all, replace our aging on-prem Exchange 2007 servers with Exchange 2010 and later Exchange 2013 with no hardware/software/infrastructure investment on our part. The only thing it's missing is a true archival function (Exchange 2010 archival and e-discovery is lacking in many ways compared to a dedicated archival service/appliance), but EOL supports 3rd party archiving through journaling so we may look into that later. We are 20% through migrating our 500+ mailboxes, and at the rate we're going, we'd be fully migrated just in time before our term for Postini ends in Feb '13. Goodbye Google.

Jccoyle
on Dec 15, 2012

I don't use one Google product except You Tube. Exchange Server configured with Nokia Lumia 920, Nokia Drive, Office 365, Sky Drive, Windows 8. I'm not missing anything and Google free. Don't follow the masses.

Brian
on Dec 15, 2012

This isn't about "Google standing for open standards," as they also killed SyncML (which is an open standard).

This decision is Google's version of Apple Maps -- it WILL bite them in the butt. IMAP is both a battery hog and a security nightmare compared to ActiveSync, and it's not that difficult for Microsoft to add CalDAV and the other standards in a quick WP update.

However, it also means that Microsoft's online services will now be the principal choice for cross-platform users who want support for high-performance, high-efficiency and free ActiveSync services on their mobile devices.

Users who compare a kludgy IMAP/CalDAV setup and use experience to the smooth, automated, fast, secure and battery-efficient ActiveSync experience on Outlook.com will go for the latter by a mile -- including even Android users.

chimera13
on Dec 15, 2012

I am considering a move from free Google apps to Ms. I am confused about the difference between office 365 and just using outlook.com with my domain.

nohorse
on Dec 15, 2012

to get around my next phone not getting gmail, I just set up forwarding to an outlook.com account that i can check from my phone. Now I'm looking into exporting and importing my calendar events. I'm also trying the office 360 trail, but I'm thinking I can get my domain moved to live and end up not paying. crossing fingers.

ozaz
on Dec 16, 2012

This is irritating and it tempts me to switch from Google to Outlook.com. However, that's unlikely, simply because I have grown too fond of gmail labels and google reader.

On Microsoft's side, if they are going to be publicly knock and ridicule google (android malware, scroogled etc) they should expect google to kick back. If they have not planned for this scenario with carddav and caldav support waiting in the wings, they have been somewhat irresponsible.

scstraus
on Dec 16, 2012

It won't be a big issue. Google still supports IMAP, cardDAV and calDAV, so it will be pretty easy to implement for Microsoft. Might be a good thing to force them to support some standards. There are already good mail implementations for windows such as emclient (http://www.emclient.com/) which supports all of this.

Brian
on Dec 17, 2012

Of course, there is the little problem that IMAP *sucks* for mobile e-mail, and Google's version especially sucks, since it doesn't support push. They might as well have just made it POP3, since your device will have to use timed sync, resulting in dreadful battery life.

jlindstrom
on Dec 16, 2012

gmail and google calendar are still working on my windows 8 and windows phone 8 machines. I set up the account using the "google" option. Is this changing, or is it just if you set it up with the "Exchange' option? The only time I have set it up using Exchange is on an iphone to get push from gmail.

Marty
on Dec 16, 2012

Does this mean that my Google calendar is going to stop feeding info to my Outlook.com calendar?

If so, I guess it's time I stop using Google's calendar. I really like it, but this kind of thing really limits the usefulness to me.

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