iPhone 3G's Achilles Heel is still AT&T

Apple, Apple, Apple.

Why have you saddled the most innovative mobile device of the decade with the worst possible wireless network in the world? Why?

EDGE was bad enough. Really bad, actually. Historically bad. So bad it made me pine for Verizon. I mean, come on.

The hope, the dream, was that Apple would someday magically make the iPhone available via superior US-based wireless networks. Which is to say, any of them but AT&T. But since that won't happen, we've instead turned our focus to 3G, as if 3G is 3G is 3G.

It isn't.

The problem isn't speed. Apparently, AT&T's 3G network is fast, even faster than the competition.

That is, if you can get it.

The problem is that AT&T's 3G solution is barely available anywhere in the US. If you don't live in a major city, you won't get it. And that means you'll be stuck in EDGE hell. Assuming you can even get a connection at all.

AT&T maintains a list of places that get 3G coverage in the US. It's really short. My town doesn't qualify. (Fortunately for Apple, certain iCabal reviewers for major US newspapers do qualify, so they can write their typically glowing reviews as required by the mothership and just ignore this issue entirely as usual.)

For a more dramatic look at this problem, consider the following map of the US:

The blue areas are where AT&T's 3G network actually works. Note that these areas are few and far between. If you live in some states, like Nebraska, Wyoming, or Montana (among others), you won't ever get 3G access. Unless you move. I guess you can add that cost to the cost of acquiring an iPhone 3G.

Here's the thing. I love the iPhone. But everyone who knows me personally now has an "iPhone has failed us" story. The many times I've been riding on the train in Boston, for example, and dozens of people are tapping away on their phones while I stare at my iPhone and its utter lack of wireless access. The times I've tried to get sports scores and waited ... waited ... waited while the page loaded, only to have someone else in the room just call someone they know to get the score immediately. It's an ongoing joke for everyone who's seen me use the thing, and it will continue to be a joke after the iPhone 3G hits.

Hopefully, AT&T will continue upgrading their networks to address this issue. Hopefully.

But in the meantime, AT&T, you are. the. weakest. link.

And you are the only serious reason that I can see to avoid the iPhone 3G.

This needs to be fixed.

Thanks to Tristan Louis for pointing me to the AT&T 3G info.

Discuss this Article 64

murdocdv
on Jun 13, 2008
@ Dipsh t Admin: Here's what you said: "while the same iCabal will liken him to being a part of the iCabal when it suits their purposes (murdocdv I'm looking at your)" It's not my purpose to include Paul in the iCabal, he's just letting the term fly anywhere and everywhere. He even, perhaps accidentally, included himself in the iCabal, that was my point. Read johnpapola post after your's that contains that quote. The inclusion of iCabal in Pauls various posts and articles just started as a non-sequitur, without any explanation. My problem with Paul inventing a term like iCabal is that it's just as childish and silly when Linux partisans use M$ or Paul gets called a Microshill. Whether you use Linux, MIcrosoft, Apple, Google, or anything else, outlandish generalizations like iCabal (sorry, there is no secret society of people acting together on Apple's behalf against Paul) only serve to divide those groups into more polarized camps, and sorry, but that's not what I am looking for, and I don't think it helps make your points better than reason.
tayme
on Jun 13, 2008
@cesjr - I stick to my opinion that the basic cell phone users do, indeed have an opinion...They want a simple to use cell phone that makes and recieves calls and can send an occasional text message. That is their opinion...and I think that they would thank the service providers for providing such phones for their use. For you to brush them off as not having an opinion is conceited at the very least...another example of you feeling that you are better than those that disagree. That is more Nazi like than Verizon locking down the equipment on their network. As far as my opinion...I feel that Verizon has provided equipment that meets my NEEDS...Do I want to mess with an iPhone or Android powered phone...of course!!! Do in need to, absolutely not. My expected user experience has been met because I chose that type of phone. No company can meet the expectation of every user, though...just as Apple fails to do by not allowing me to build a machine to run their OS on. That would better meet my user experience expectation, but not everyone's. Your theory about opinion becoming fact is incorrect in my opinion. And that is OK...I am through with this debate...have a great weekend!!! --tayme
cesjr
on Jun 13, 2008
"They want a simple to use cell phone that makes and recieves calls and can send an occasional text message. That is their opinion.. For you to brush them off as not having an opinion is conceited at the very least...another example of you feeling that you are better than those that disagree." They do have an opinion - about what kind of phone they want. (a very limited function one). That's fine. But they don't (very likely) have an opinion about what smartphone has the best UI. They don't even own a smartphone - so how would they know? In other words, they don't have an opinion on what we are talking about.
cesjr
on Jun 13, 2008
Dipt shit Admin - there are metrics showing the iPHone UI is superior - web browsing usage, customer satisfaction ratings, etc. Also, I've been saying Apple was able to bring a relatively unencumbered phone to the market. They have had to give in to AT&T on some things. They've just gotten a LOT more freedom. Again, Paul says this too. It's not just me.
cesjr
on Jun 13, 2008
Regarding Verizon's superior network (compared to AT&T) - it's very likely that this superior network is why Verizon has felt it has the power to restrict/curtail/remove features from its phones. It's not the underdog, that's for sure. AT&T does not have the better network. They needed something that was "better" than what Verizon had. Since they couldn't offer a better network (at least not at the time, now or in the immediate future), they could offer a better smartphone with the iPhone. That required giving in to STeve's demand for near total control of the phone. Verizon really had no incentive to do this.
tayme
on Jun 13, 2008
@cesjr - One last comment from me...you just changes your entire story by saying- "They do have an opinion - about what kind of phone they want. (a very limited function one). That's fine." You had said that they have no opinion. and "But they don't (very likely) have an opinion about what smartphone has the best UI." We were talking about phones in general, not specifically smartphones up to that point. --tayme
cesjr
on Jun 13, 2008
"We were talking about phones in general, not specifically smartphones up to that point." We were talking about a number of things, including whether the iPhone had a better user experience than Verizon's locked-down offerings. When comparing things, you are obviously comparing things that are alike. What sense would it make to say that one white wine is better than some other red wine? You would need to compare two whites or two reds, really two of the same grape variety, to say which was better. You're taking about a completely different product - a phone that's just a phone. What sense does it make to compare the iPhone to that? That's not a product category apple is even in. It's a fine product to buy. It's just a completely different product than the iPhone or its competition.
cesjr
on Jun 13, 2008
Also, Verizon's tendency to "lockdown" is not even relevant if the mobile phone is just a basic phone (with MMS and a contact list maybe). The phone has almost no features or ability to do anything beyond make a call. So who cares if its locked down or not. Your pointing to a category of product that is not even relevant to the debate here - whether Verizon's lockdown is a good thing done to improve the user experience. Hell, I would even concede that for a basic phone - lockdown is fine. it doesn't fricking matter - the phone can't hardly do anything. We're talking about for phones that access the internet, run apps, etc. That's where Verizon's lockdown/restrictions have had a negative impact. Of course, Verizon has not been the only bad actor - just the worst.
Dude1313
on Jun 16, 2008
pthurrott said: "I'm more concerned with your equally unfair characterization of my relationship with Apple products. I use the iPhone, despite the crappiness of AT&T. I have several iPhones, which I use over the Zune, and happily. I have an Apple TV. I use a Macbook every single day. I'm not anti-Apple. In fact, most of my Apple product reviews are 4/5 and 5/5 stars. What you're saying is provably false. What I *don't* like about Apple are the tunnel-visioned Apple". fanatics, what I cal the iCabal: these people can't stand *any* criticism of Apple, even when its deserved. I refuse to be that partisan, sorry. I call it like I see it. Paul, you can spin this anyway you choose to. I will continue to call out "shenanigans" every time I see them. Your continued assertions that you are a "fair observer" of Apple's products. Your site is dedicated to Windows and its ancillary products, ergo your view is already suspect from the beginning. You don't like the Wii? Fine, everyone has different tastes, and I won't try to convince you otherwise. However, since you are so big on market share, spin your way out of 2-1 sales over the PS3 while kicking the crap out of the (now) far distant 3rd now that is the X-box. Oh thats right market share measures are only important for stuff that you like and when it works in your favor. Next: "Apple has shown the way, which Paul being Paul we know what exactly he is waiting for: Someone ("cough", "cough" Microsoft, "cough", "cough" "Anyone but Apple" "cough") to come along and provide him the "iPhone Killer" or iPhone experience itself he wants, sans the Apple logo." I still maintain this is your position. You'll never admit it, but as soon as one comes out on Verizon... Enough said. Next: Apple has its faults, but isn't even in the same league as MS or Verizon for being scumbags. People love to throw out "Apple is every bit a monopoly as MS" BS. Apple has always tried to make cool, innovative products. They realized that long ago when Steve came back to the company. Take care of that first, and the rest will follow. They don't do this for altruistic reason, they are every bit a business as any others. However this is a fundamentally different approach then most other companies. You can argue the semantics of this till the end of time. This is in direct opposition to being a predatory, abusive monopoly, that has lied, cheated and stolen to get to the top. Released vaporware after vaoprware and cast a spell on the Windowscentric press that makes the RDF look like a mere blip on the radar. Sad state of affairs when people feel that MS should be applauded as and example of great business acumen (as I often hear) when they are nothing innovatibe merely "Me too". Apple deserves to be called out when warranted, but not being on Verizon's network??? Talk to Verizon on that one. Lastly: Your assertions that the "iCabal" (whatever that is), is out there waiting for you or anything anti-Windows/ pro-Apple is nothing short of paranoid, better tighten the band on the tin foil hat and start watching for the black helicopters... they should be along any minute.
amos.max
on Jun 17, 2008
eh ..... amid all the Verizon vs. AT&T vs. T-Mobile vs. discussion, does anyone realize that using the toyPhone on one of the other high speed Networks requires different chipsets (=different Handsets!)? AT&T's 3G network runs on 850/1900 Mhz, T-Mobile's 3G US network runs on 1700Mhz, most of the European and Asian 3G Networks run on 2100Mhz, and Verizon/Sprint are a completely different story altogether (they're CDMA!). That aside, am I the only one that still doesn't understand comments like "the most innovative mobile device of the decade" ? Dear Paul, what exactly makes this device that? The only truly innovative thing about it is the attempt at packaging everything that's currently available (technology-wise) into one device. There is not one single feature that is really new (ok - visual voicemail, you got me there, but that's actually an AT&T feature). Playing videos/music, reading email, accessing the web - simply being mobile - has been around for quite some time, long before the release of the toyPhone. Even on the tech side, there are far superior devices around - faster, higher resolution, better cameras etc etc. It is Apple that is currently playing catch-up, not the other way around. As far as 2.0 being "ready for the enterprise", there's still the issue with the carriers, the battery, the support infrastructure, the investment in existing infrastructure and the (for Enterprises) huge question of manageability. An enterprise with a deployed infrastructure requires good reasons to move to a new platform. Where is the advantage in moving to the toyPhone? Is it being able to install accelerometer games? My partner has had a toyPhone since its release and believe me, he's doing nothing I haven't already been doing for many years on mobile devices (in fact, he's doing less). This device is - and continues to be nothing but an iPod with a built in phone. It's a nice looking consumer device, whose looks obviously appeal to certain people. But nothing more than that. I'm tired of hearing people trying to "objectify" their personal preferences. Apple's arrogance, locking down/locking in of end users into their preferred way of thinking as well as the constant zealotry (is that a word?) of the Jobs-fanatics would be reason alone to stay away from the toyPhone. Personally, I just don't have any use for it...
Dude1313
on Jun 20, 2008
Your assertions land you in the realm of troll or fanboy (you choose) when you use "toyPhone".
amos.max
on Jun 21, 2008
considering/judging the quality of your previous comments (including this one), I'll take that as a compliment. Why don't you stay on topic? Hate to break it to you - you're just confirming my opinion (see last paragraph).
Dude1313
on Jun 23, 2008
Amos- Thanks best laugh I had all day. Continue to prove me right. The "quality" of my previous post? Stop your killing me here, Almost spit my soda all over my screen I laughed so hard.
amos.max
on Jun 23, 2008
whatever, dude .....

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