Microsoft InTune: Another Step Into the Cloud

Microsoft today announced the beta availability of a new cloud-based management solution for mid-sized businesses called InTune. I'll have a write-up about this service tomorrow, but here's the word from the Windows 7 Blog:

We’ve talked a lot about the benefits to optimizing your Windows desktops and how Microsoft can help large companies reduce their TCO and have a more dynamic IT environment. But today I’d like to focus on smaller businesses, specifically the midsize businesses with 25 to 500 PCs in their environment and show them some love.

Many of these companies don’t have the resources or budget to setup and maintain an on-premise desktop management infrastructure and they want enterprise-class solutions. They’ve been coming to us asking for a solution that will meet their specific needs and budget. At the same time, we are seeing medium-sized businesses increasingly turn to cloud solutions. They are doing this because it gives them new IT capabilities with lower upfront investment and without the restrictions of traditional on-premise infrastructure.

Based on this customer feedback and trends, we’ve come up with an offering for this customer segment that will meet their needs.

Today I’m very excited to talk about how we’re advancing Microsoft’s cloud strategy with a new online offering for PC management and security combined with the best Windows experience called Windows Intune. Windows Intune simplifies how businesses manage and secure PCs using Windows cloud services and Windows 7—making it easier for IT staff to manage and secure PCs from virtually anywhere. In addition to the core cloud service in this offering, we’re also providing access to Windows 7 Enterprise upgrades as well as advanced on-premise management and virtualization tools (Microsoft Desktop Optimization Pack).

We are making the public beta of Windows Intune available to 1,000 customers and IT partners in the US, Canada, Mexico and Puerto Rico today.

Check out the post for the rest.

Discuss this Article 6

Lokitoth
on Apr 19, 2010
What I would really love to see is a lightweight version of this for home users, so that I can finally just do all the administration of my family's machines remotely without having to have someone sit on the phone and perform certain actions. (I know about Remote Assistance, but that too requires them to coordinate with me, and does not work in situations where the PC is connected through two NAT devices, rather than just one)
resplendent
on Apr 19, 2010
It's interesting to see the sort of IBM-ification of MS as they move more into business services as their core products have met with increasing competition.
pthurrott
on Apr 19, 2010
Lokitoth: Was thinking the same thing. Plus there has to be a happy middle ground between this for mid-sized businesses and MSE for individuals, something that could target small businesses. My guess is that's on the way as well.
Waethorn
on Apr 19, 2010
Ok, two things: 1) Is this totally different from System Center Online? It seems to be a bundling of what used to be known as just "System Center Online", as well as antimalware included. Is this just a bundling and name change? 2) If this includes Windows Enterprise client along with MDOP, that probably means it includes SA. That means the price will be extremely high. 3) This won't help small businesses. This is likely just a plug to fill the hole left by the cancellation of EBS, but drawing on the cloud hype. Mid-sized businesses are the ones that often get drawn in because they look at the price and think it'll be more cost effective over managing on-site IT. They're the ones that look at the spread payment options. Small businesses stay away from spread payment options usually. Small businesses typically either spend big money on a single payment for on-site IT, or don't spend the money at all, and don't care or aren't willing to spend on PC management and central storage. Monthly payments of $25-50/PC for "management" is not something that any small business wants to pay. I have a lot of experience trying to get businesses to finance purchases, knowing that they'll actually own the product afterwards, and they just won't spend the money on a recurring basis. They either have the money in their budget or they don't. Knowing that they won't own anything over a payment term, they just won't bother. Small businesses want something tangible in return for their cash. A lot of SMB's are like this.
Waethorn
on Apr 19, 2010
Two big problems with DaRT in this offering: 1) You need to be present with the DVD. So that means an on-site call. 2) If you're used to having troubleshooting support over network, you can't boot PXE over an internet connection, so DaRT isn't possible as a cloud service. Sorry.
Waethorn
on Apr 19, 2010
"there has to be a happy middle ground between this for mid-sized businesses and MSE for individuals, something that could target small businesses. My guess is that's on the way as well." It's called an unmanaged Forefront Client Security (or Endpoint Security 2010) client software installed on each PC without the management server. It's $12US/PC/Year, and requires a volume license agreement. ....still cheaper than Symantec. Aside from the antimalware, you can use WHS to serve the rest of the functions. The problem with connecting is that you need an dynamic DNS client on the host that can resolve it's IP address to an exterior server. That's done with the homeserver.com domain on WHS, or with a dynamic DNS client. Hosted remote access/support (GoToMyPC, GoToAssist, etc.) services do the same thing.

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