The Microsoft Store is really just the most recent Microsoft online store

This blurb will be in Short Takes today, but I wanted to get it out there because I know I’m going to get 100 emails this morning from people telling me that Microsoft just launched their first online store.

No, they didn’t.

Don't be fooled into thinking that this week's launch of The Microsoft Store is Microsoft's first foray into selling its products via an online storefront. And please, dear God, don't try to tell me that they're somehow copying Apple, because they aren't. Microsoft has, in fact, been selling its products via the Windows Marketplace for several years now. And the only big difference I can see between that site and the new Microsoft Store is that the latter only sells Microsoft software and hardware, while the former also offers third party products. So why all the hoo-hah over Microsoft's new store? Because most of the people who write blogs and news articles in this industry have no understanding of the topic they're covering. Yeah, I said it. Even Microsoft got it wrong: In a posting to the Windows Experience Blog announcing the store, a Microsoft employee described the new storefront as "the first online store where you can purchase Microsoft products straight from the source." Which is curious, because I purchased Microsoft AutoCollage from the Windows Marketplace about two weeks earlier. And for the record, the Terms of Use page on that site notes that Windows Marketplace is a "service that Microsoft provides."

BTW, I believe that Windows Marketplace launched in 2004. Here’s a story about it. Yes, the article says the site will be “maintained” by CNET. But all of the legal disclaimers on the site and trademarks point to Microsoft’s ownership, as noted above. You’d think Microsoft, at least, would try to draw some distinction between Windows Marketplace and

And let’s not forget Microsoft’s other online stores like Xbox Marketplace and Zune Marketplace.

Discuss this Article 137

systemwolf
on Nov 14, 2008
This is exactly what I thought when I read this on engadget. BTW The ads on your site are the absolute worst, they are extremely intrusive. I keep coming back anyway though, so I guess it doesn't matter.
panache1023
on Nov 14, 2008
What I don't understand is...Why is the FULL VERSION DOWNLOAD $20 more than the FULL VERSION shipped on DVD, but the UPGRADE versions are the same price whether you get it on DVD or via download? Full Version Windows Vista Home Prem SP1 English NA DVD $239.95 Item: 66I-02387 Version Upgrade Windows Vista Home Prem SP1 English NA UPG DVD $129.95 Item: 66I-02388 Full Download Version Windows Vista Home Prem SP1 English DWNLD (US/UK/DE) $259.95 / £169.99 / €219.00 Upgrade Download Version Windows Vista Home Prem SP1 English Upgrade DWNLD (US/UK/DE) $129.95 / £79.99 / €119.00
mikegalos@msn.com
on Nov 14, 2008
Yep. Not even close to Microsoft's first online software store. Adding to Paul's list, there was also the online ordering and billing for MSN back in 1995 (when it competed with Compuserve) which expanded to support online sales of all the MSN services. And OneCare has been sold online since it came out in 2006. (And OT but I didn't catch the end of the topic close in time to dump in this bit of trivia... Hotmail has that name because it was an HTML based email. Hence, HoTMaiL. In the same vein, the premier 3rd party web page editor at the time was HoTMetaL so it was kind of an industry fad.)
mikegalos@msn.com
on Nov 14, 2008
panache I'm showing the same price for DVD and download for Full Product.
panache1023
on Nov 14, 2008
Mike Galos, I just refreshed the page again...here is the link http://www.microsoft.com/products/info/product.aspx?view=22&pcid=6d36c8d... here is what I see, copied and pasted right from the page from the link above. Order from Microsoft Full Version Windows Vista Home Prem SP1 English NA DVD $239.95 Item: 66I-02387 Version Upgrade Windows Vista Home Prem SP1 English NA UPG DVD $129.95 Item: 66I-02388 Full Download Version Windows Vista Home Prem SP1 English DWNLD (US/UK/DE) $259.95 / £169.99 / €219.00 Upgrade Download Version Windows Vista Home Prem SP1 English Upgrade DWNLD (US/UK/DE) $129.95 / £79.99 / €119.00 Which is sucks because if I do decide to buy it, I don't want to pay $20 more to download it.
panache1023
on Nov 14, 2008
If I actually click the button to actually do the download, the price listed is the same, $239... either way it wouldn't matter, I made a mistake. I'd be buying the upgrade version anyway.... So I guess MS just has a typo on that page that I linked to.
mikegalos@msn.com
on Nov 14, 2008
Oh, and mustn't forget the Microsoft's Internet Gaming Zone starting in 1996.
lotsamystuff
on Nov 14, 2008
@mikegalos: "Yep. Not even close to Microsoft's first online software store." You mean Microsoft LIED? ;-) Waiting for Waethorn to quote Microsoft and then write "LIAR!!!!!"
WebGuy3000
on Nov 14, 2008
Wow. Take a look at the page panache1023 linked to in Firefox. It's totally broken (at least on my PC), from the gradients at the top to the formatting all down the page. Looks fine in IE. Weird.
mikegalos@msn.com
on Nov 14, 2008
Panache Could be a typo on the product info page you showed. You should submit it as a bug. I was looking at the page on the actual store. There it has the correct price.
mikegalos@msn.com
on Nov 14, 2008
lotsa Yes, whoever the blogger was who posted it to that blog got it wrong. I'll wait to see something actually from Microsoft before I say that Microsoft did. Last I checked (a few minutes ago) there wasn't a press release up on http://www.microsoft.com/presspass about it yet.
mikegalos@msn.com
on Nov 14, 2008
Oh, and Paul already left a comment on that blog pointing out that they're statement was wrong. So far, people are less concerned with history of online shopping sites than when it will be open in their specific country.
DRWAM
on Nov 14, 2008
I'm going OT too as the Gmail web service has a stupid way of displaying replies, which made my reply to a reply send back to my own account, not to the sender of the reply. This does not happen on mobile Gmail. The web display just sucks.
mikegalos@msn.com
on Nov 14, 2008
Webguy Looks fine in Internet Exlorer 8 Beta 2 running the page in Standards Compliant mode. Maybe Firefox did a non-standard way of interpreting a standard.
panache1023
on Nov 14, 2008
I am using FF3..and the page I linked to looks all messed up. I opened that same page in IE6...looks normal. Maybe it's not using standards after all?
shark47
on Nov 14, 2008
Looks fine in Chrome on a Windows PC too.
mikegalos@msn.com
on Nov 14, 2008
Hmm Looks fine in IE6 (uses old "standards") Looks fine in IE8 (uses new "standards") Fails in Firefox. I'd say that points to Firefox, once again, interpreting the standards in their own way and their supporters declaring that interpretation as "the one true way". (Or it could just be a Firefox bug)
panache1023
on Nov 14, 2008
Or MAAAAAYBE.... FF has code in there like if (domain_is_microsoft()) { RenderLikeGarbage(); } else { RenderWell(); } HAHAHA!
Ocean
on Nov 14, 2008
A download store. Cool.
mikegalos@msn.com
on Nov 14, 2008
Panache Actually, it's probably more tied to the philosophy difference between Microsoft Corporation and the Mozilla Corporation. When a part of the "standard" is vague, Microsoft has traditionally had the philosophy of "the user doesn't care why it's broken, so pick the interpretation that renders as well as possible". Mozilla has traditionally had the philosophy of "the purity of the standard is the highest goal so pick the interpretation that's a strict as possible and if the page breaks the site owner can fix it" Both are valid ways of looking and there are good cases to be made for "User Centric" versus "Strict Interpretation". My problem with the Mozilla Corporation is that they are not exactly strict about their "strict" policy and change interpretations pretty quickly when a site they like wants a change. For example, I know of one "interpretation issue" that had been filed as a bug with Mozilla since well before Firefox was called Firefox, had been escallated several times over the years and was always shot down with "We're interpreting the standard as strictly as possible". (That Microsoft chose the other interpretation may have been a factor as well). When a well known Linux/Apache site with a reputation of bashing Microsoft escallated that same bug, Mozilla found a way to change their "strict interpretation" philosophy and fixed it in that night's daily build.
WebGuy3000
on Nov 14, 2008
Nah, that whole Product Information Center section: http://www.microsoft.com/products/info/default.aspx?view=22 looks screwy in Firefox, Google Chrome, Opera and Safari. The source code refers to a bunch of css classes that those browsers can't see at all, for some reason. Oddly, Explorer can. Not sure why, but it may have to do with the css.aspx pages that are referenced in the head. Hey, I did not mean to hijack the thread with a discussion of web browsers. It's not important. Please, back to your regularly scheduled comments...
panache1023
on Nov 14, 2008
OK... Back to the Online Store...... Well, kind of... Is it worth if for me to pay the $130 and get Vista Home Premium, or do I wait a year (or two, or whatever), and wait for Windows 7 SP1?
Lindy
on Nov 14, 2008
Wow its the Microsoft Mikey blog!!!!:) It works fine in FF 3.04 and Safari 3.2 on my Mac. No its not the first time MS has sold stuff online. BUT it is the first time they put most of their stuff on a single easy to use web site. Sort of like...... http://store.apple.com/us :) Wow do people really pay $399 to get Office 2007 with Outlook???? Good God that's expensive!!
beaker
on Nov 14, 2008
why does this company keep changing the names of their products/stores???
Lindy
on Nov 14, 2008
"why does this company keep changing the names of their products/stores???" My single biggest complaint about MS. I mean right now you can use your MSN, Passport, Hotmail, Live user name to login to you Hotmail Plus account is you need access. Which will get you access to your Xbox Live/Zune , Live Mesh, Sky Drive, MSN premium applications as well. Or you can now go to this new store to buy your Xbox Elite, Premium, Pro, Basic, Arcade console. Pick up a copy of Vista, basic, home premium, business, enterprise, ultimate in both 32bit and 64bit versions. Once you have your $400 Acer notebook loaded up with 1 of 10 versions of Vista you can now purchase Office 2007, home/student, standard, professional, small business, or ultimate and then your really cooking with gas. Of course you will have to go with hosted Exchange to get basic IMAP like functionality since msn/hotmail/live eamail currently only supports POP as a paid service, unless you are grand fathered in, in which case you download some additional tools for Outlook so you can sync some stuff with your msn/hotmail/live calendar....which might or might not be free this week. Or just wait 8 months and pick up a copy of...... Windows 7 basic Windows 7 Joe User Windows 7 Premium (not for home use) Windows 7 Home Premium Windows 7 small business Windows 7 medium business Windows 7 not so big business Windows 7 enterprise Windows 7 non profit basic Windows 7 non profit small business Windows 7 non profit not so big business Windows 7 non profit enterprise or Windows 7 Ulitmate All of which come in 64bit, 32bit and Pentium 4 HT versions for those hyperthreaded lovers out there!!!!
shark47
on Nov 14, 2008
People have a choice? Wow! That's terrible.
shark47
on Nov 14, 2008
roberts... err, lindy, With names like Vista Business, Vista Enterprise, and Vista Home Premium, how does the average consumer know which of these SKUs is for home use? Very difficult, indeed.
mikegalos@msn.com
on Nov 14, 2008
Yeah. Having choices is a horror. (Of course, what makes this absurd is that Lindy knows that there are only 4 retail versions of Vista since we've been through that many times before. But, apparently, actually letting consumers choose what they want to buy is so offensive to some people that they bring it up no matter the excuse.)
johnpapola
on Nov 14, 2008
Thank god Microsoft is finally doing this for real instead of faking it with third parties. Windows Marketplace was a horrific nightmare of support finger-pointing and consumer confusion. I bought the "Full Version" of Vista as a download via my Mac for use on my Mac Pro through Windows Marketplace. As Paul said, that experience was designed to truly seem like it was a store owned and operated by Microsoft. The problem? The download wasn't really a Full Version at all because it required Windows to already be on the system for the installation to proceed. No clean installation was possible because the download was an executable, not a disc image. The idea of selling a "Full Version" at a higher price than an "Upgrade" while stripping away the two things that make it a full version (clean installation, and no need for a prior copy of Windows) is shocking to me. And this is the premiere product. What followed was 4 hours of acrimonious finger pointing between "Digital River" who ran the store, and Microsoft support (india). Both said the other was responsible for the content and mechanism of the downloaded products. Digital River was very frustrated and said they encountered this kind of pass-the-buck support constantly from Microsoft. I got a nice call from a Microsoft manager and dutifully explained the whole things, as well as my expectation of the ability to generate a disc via a disc image from the download. He claimed that online software retail was "very new" and didn't know what Disk images were and was amazed to here that they were a standard vehicle for Mac OSX software delivery. Now, if I were on Windows, maybe I wouldn't have minded as much... though I always preferred clean installs so I probably would have. And maybe Windows Marketplace wasn't garbage for other stuff... but... The very fact that "Windows Marketplace" made it impossible to download an online copy of WINDOWS as a new user and followed it up with 4 HOURS of support finger pointing (classic PC world nonsense) was just a spectacular reminder of why I left the platform behind. Trash. Pure Trash.
Waethorn
on Nov 14, 2008
@lindy: Thinking (much like IT), is not your forté. You should leave that to professionals with experience.
Lindy
on Nov 14, 2008
Oh lets not forget the Windows 7 Gears of War 3 and Halo 4 commemorative editions:)
mikegalos@msn.com
on Nov 14, 2008
Shark And Vista Enterprise isn't even available in the retail channel. It's only sold as part of an enterprise license agreement. Again, it's that "We'll sell you what you want" versus "We'll tell you what you want" mindset.
mikegalos@msn.com
on Nov 14, 2008
John, You really mean you had trouble finding a place to buy Microsoft products? And you live where?
Lindy
on Nov 14, 2008
@Waethorn SBS solves everything and home brew desktops from "Canadian Amateur R-US Computers to Go" makes you what? A professional Windows Fangirl on the Winsupersite??? I still think you and Mike are the same person. You have IE7 and IE8 open at the same time on your Vista SE machine, logged in as different users. I like it when you ask Mike (yourself) for technical advice...nice touch!!!
Lindy
on Nov 14, 2008
"And Vista Enterprise isn't even available in the retail channel." Shocking Mike, I had no idea??? That means my company has 250,000+ copies sitting unused via our Enterprise agreement. Who would have thunk it????
chuckb84
on Nov 14, 2008
On Vista versions, we can go back to Paul for the definitive, pre-release word on this. And, oh my lord, just read it, "Microsoft plans two general Vista edition categories, which map closely to the two that exist today for Windows XP (XP Home Edition, which includes XP Starter, Home, and Media Center Editions, and XP Professional Edition, which includes XP Pro, Pro x64, and Tablet PC editions). Vista will feature two categories: Home and Business. In the Home category, Microsoft will create four product editions: Vista Starter Edition, Vista Home Basic Edition, Vista Home Premium Edition, and Vista Ultimate Edition (previously known as the "Uber" Edition). The Business category will feature three editions: Vista Small Business Edition, Vista Professional Edition, and Vista Enterprise Edition." He needs a whole article to explain the versions, complete with howlingly funny Microsoft PR flack telling us all about "the goal of the Vista product edition differentiations is to provide a "clear value proposition" to all customer segments". Really reminds me of the famous "If Microsoft did the iPod Packaging" video. These guys can't help it, it is in the corporate DNA. http://windowsitpro.com/article/articleid/47665/pre-pdc-exclusive-window...
Waethorn
on Nov 14, 2008
" still think you and Mike are the same person. You have IE7 and IE8 open at the same time on your Vista SE machine, logged in as different users. I like it when you ask Mike (yourself) for technical advice...nice touch!!!" I rest my case.
mikegalos@msn.com
on Nov 14, 2008
Lindy. Despite what you must think, your company really didn't go to a retail store, walk up to the register and say, "I'd like 250,000 copies of Windows Vista Enterprise. Do you take Visa?" They bought a corporate license. And that license is how they can get Windows Vista Enterprise.
Lindy
on Nov 14, 2008
@Waethorn powerful comeback my Canadian brother. Did you write that one your self:)
mikegalos@msn.com
on Nov 14, 2008
Chuck Repeating it again just for you (and as yet another time for Lindy who seems to have serious reading comprehension issues) Windows Vista is sold in 4 (four) retail versions Two for home users Windows Vista Home Basic Windows Vista Home Premium One is for business users Windows Vista Business And then there's a very special one has all the features that are in any of the other three versions all in one Windows Vista Ultimate Now, that wasn't so hard, was it? Next we'll move on to colors and after recess we'll talk about the letters P and S and the number 4.
mikegalos@msn.com
on Nov 14, 2008
I'm starting to understand why Apple thinks a two button mouse is too complex for their fans.
Lindy
on Nov 14, 2008
Mike your killing with this stuff. I know all about it. We probably pay for a 3 year Enterprise agreement, at what cost I have no idea, it depends upon which components we get in that agreement and at the numbers we buy in I am sure there is a hefty discount with our numbers. We participate in some TAP programs, not Vista obviously , which probably give use further discounts. I have gone to plenty of MS course over the years from vouchers we get from buying so much stuff. I have a 3 day IIS7 class coming up in December from those vouchers. So yes we got Vista as part of that Enterprise agreement. Its probably a few pieces of paper and a login to download the media if we want it. If/when we renew it, which I have no idea when that is, we will get Windows 7 as part of it. MS could have a 5 day course just for licensing options alone. Get certified in it no less. Its the same confusion they come up with their product lines. I know NO ONE that has ever liked the complexity of their licensing. Its often a joke from MS speakers at various MS events.
panache1023
on Nov 14, 2008
Mike, It's (uncalled for) comments like this that make people call you arrogant "I'm starting to understand why Apple thinks a two button mouse is too complex for their fans." Just asking....If the mighty mouse has NO BUTTONS, yet responds to clicks on the left and on the right AS IF there WERE BUTTONS there....and it works perfectly well....why do there ACTUALLY NEED to be buttons? Also, the mighty mouse does actually have buttons on the side...I use them for Expose...just saying BTW, I have to retract my negative comments about the Mighty Mouse from a while ago...it does work pretty well actually, just my mouse pad sucked and caused the issues I was having...got a new mouse pad and it works well......Personally though, I still like the Logitech or even MS mouses.
Lindy
on Nov 14, 2008
Mike your to funny, like Chuck or I care. I know how many versions there are. I know what versions a consumer can buy. My long post was satire buddy. I personally think there are to many versions, and I have seen many articles on that subject that agree. I know MS could technically make one version and allow a consumers/desktop deployment teams pick which components get installed. Make a fancy once care like gui/wizard for consumers. They do that now in Vista Server (2008) with "Roles" and "Features" Or as Waethorn will tell you SBS2008 has some really dumbed down wizards for doing almost everything. It of course is my opinion nothing more.
WebGuy3000
on Nov 14, 2008
@mikegalos@msn.com: You really should get some new material - Macs have shipped with a 2-button mouse for years. Anyway, I like the new store. It's clean, well laid out and there's lots of supporting info available on most pages. The only thing I found jarring was the different theme on the Entertainment tab. But I totally understand it. Black is edgier, and often used for that sort of content. It does create a bit of conflict for me since the front page has the entertainment theme (because they're featuring Gears of war, I guess) but you immediately switch to the clean white theme when you go anywhere else. But those are niggles. Overall I think it's really well done.
mikegalos@msn.com
on Nov 14, 2008
Lindy Since you say you know all about it, why do you keep listing Enterprise as a source of confusion for the consumer? Just trolling? Trying to make your case by making up "facts" when the real facts don't back you up? You seem to bring up how confusing 4 choices is all the time and then make up stuff to justify your case and I suspect I'm not the only one wondering why.
Waethorn
on Nov 14, 2008
"Lindy who seems to have serious reading comprehension issues" Ditto. "Did you write that one your self [sic]" Keep regurgitating robertsjoe's crap. [sick]
mikegalos@msn.com
on Nov 14, 2008
WebGuy Shhhh. Don't let the mac people know. If they figured out they could turn on the second, hidden button, I suspect their heads would explode.
Lindy
on Nov 14, 2008
Satire http://en.wikipedia.org/wiki/Satire I am exaggerating the point. MS changes their product names so much, and offers to many versions that it causes consumer confusion. Example you can buy this right now. http://join.msn.com/en-ca/premium/overview Please tell me WTF that is anymore and how it fits into Live, or Hotmail or Mesh? I have a Xbox 360 I bought in 2006. At the time it was called a premium. What is it called today? A pro? I know someone that bought the basic, now its called the "Arcade". I could go on but maybe its just too hard for you to grasp??
chuckb84
on Nov 14, 2008
Mike, I manage to read fairly well most of the time, although the presbyopia is annoying. Still, I had no trouble reading this, "http://community.winsupersite.com/blogs/paul/archive/2007/12/13/what-went-wrong-with-windows-vista.aspx" Where your dear leader tells you all, "Joe Wilcox offers up a common-sense look at what wrong in Vista's first year. 10. Too many versions. Exactly. I was an immediate and vocal critic of Microsoft's decision to bifurcate Vista into far too many product editions. Curiously, Microsoft touts this decision--modeled after what it did with Office 2003--as a success. I think it led to consumer confusion and the (correct) feeling that Microsoft was screwing those who couldn't afford a higher-end version." Let me simplify it, since that IS a whole paragraph of text, "led to consumer confusion and the (correct) feeling that Microsoft was screwing those who couldn't afford a higher-end version." So, it isn't about "choice", it is about the usual (Paul would say "bad, old") Microsoft doing what the "bad, old" Microsoft does best: screwing customers. Looks like the bad, old Microsoft is basically the same as the new, good(?) Microsoft. It's not my opionion, it is Pauls.

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