Rotten Reporting

Dan Lyons finally takes on a very obvious problem: Apple has too many friends in the media and rather than be critical of the company, they simply suck up to Apple in return for "super-secret" access.

Heads-up, Dan. It's old news. I've been complaining about this for years, about the rah-rah reviews by Apple-sponsored media in all the tier-one newspapers in the country. (You know, the guys who didn't even know that iPhone 1.0 couldn't sync with Outlook correctly because their Apple handlers ensure they only used it with a Mac.) This situation has always been bad, horrible. But I guess it's finally coming to light because Apple is now a much bigger and more influential company now.

Whatever. Welcome to the party.

The media's coverage of Apple bites. Here's why.

The worst thing about the coverage of the Steve Jobs health fiasco at Apple is not only that much of the media failed to pursue the story ... the media went beyond just ignoring the story and actually helped Apple tamp down the story, which kept bubbling up, usually on blogs.

It's one thing for PR flacks to tell lies. That is, after all, what they get paid to do. But it's another thing for the media to join in on the action.

The fact is, in the eyes of the media, Apple is the corporate equivalent of Barack Obama—a company that can do no wrong. Even in Silicon Valley, where much of the press corps are pretty much glorified cheerleaders (think of all those slobbering cover stories about the Google guys) Apple's kid-gloves treatment stands out. Reporters don't just overlook Apple's faults; they'll actually apologize for them, or rationalize them away. Ever seen reporters clapping and cheering at a press conference? Happens all the time at Apple events.

Thank you. Exactly. It's disgusting. And every time one of those so-called journalists actually breaks out into applause during a product pitch, they should simply be asked to leave. Eventually, we'll be left with the ones who aren't witless boobs.

Mary Jo Foley touches on this situation nicely (and, I should point out, accurately) in her own blog post on this subject today:

Reporters clapping at a Microsoft press conference? Maybe. Somewhere. But I hear/see a lot more jeers than cheers in the Microsoft press rooms and events where I’ve been present than I noticed the couple of times I’ve been at an Apple event.

Exactly right. So much for the benefits of "super secret" access on the Windows side.

But back to Dan. Because he brings up the most recent example of the media's inability to think clearly when it comes to Apple: Steve Jobs is clearly sick. And yet no-one has the cajones to just admit it.

Anyone with half a brain and pair of eyes could look at Steve Jobs last June and know that this was not a healthy 53-year-old man. Yet for months Apple fanboys and Apple's friends in the media have bent themselves into pretzels in search of ways to argue that he's in fine health.

Yep. And the side effect of this is that when people do mention it--as I have--you get these antagonistic emails from Apple fanatics wondering what the frick your problem is. I mean, how dare you question Apple or His Holiness, Mr. Jobs?

It's a quite a little world you people have invented for yourself. It really is.

But then, this has been my issue with the more fanatical corners of the Mac community for a long, long time. Here it is, laid out nice and simple:

Some of my colleagues in the media have made a Faustian bargain with Apple. In exchange for super-special access ... they tacitly agree not to criticize the company or even to say things it doesn't like.

Remember that the next time you read an Apple product review.

Discuss this Article 146

tayme
on Jan 16, 2009
@zitfacedteenager - "Excellent news on Microsoft being put on notice by the EU. Lets hope they make them offer a choice to unsuspecting Windows users when it comes to web browsers." Because we all know that Firefox, Chrome, Safari, Opera, and a few other web browsers don't have a Windows version, right? Using your logic, Apple should be forced to offer unsuspecting users the same choices, right? --tayme
tayme
on Jan 16, 2009
@boyreinvented - Care to elaborate? --tayme
shark47
on Jan 16, 2009
Wow! Lots of guesses in that previous comment of mine. robertsjoe, by your logic, you're extremely jealous of Paul, Microsoft, and "Microsoft drones". Why else would you invest so much of your time and energy to this blog otherwise? How was school BTW?
robertsjoe
on Jan 16, 2009
@boyreinvented: "For a windows blog, you do like to talk about Apple a lot. It borders on obsession. I'm sure there are as many Apple posts as Microsoft ones. I see there is another new big windows virus on the rampage, care to talk about that one?" The ratio on this blog is roughly 70% Microsoft or other news and 30% Apple news. So "Supersite for Windows" is quite the misnomer. You want Paul to talk about a Microsoft virus on the rampage? That would never happen. 1) It's negative Microsoft news. Microsoft's mandate to its drones is to no cover negative stories. The mandate is more to attack opponents: especially Apple. 2) If it was Apple that was having a problem with a virus, he'd be all over it like a good Microsoft fanboy. 3) On the Microsoft side this blog is the equivelant of the Mossberg's and Pogue's of the tech news world. You keep on the good side (suck up to) of the company you follow, and dump truckloads of shit on the opposition.
boyreinvented
on Jan 16, 2009
There is a big difference between Macs and PCs, tayme. Apple make both the hardware and the software with a Mac, it's an all in one user experience. With a PC you are effectively buying a machine from one company and an OS supplied from another. There's no alternatives usually. You want a Dell PC, you have to have Windows with it. The thing is, it isn't just windows you have to have, but IE, Media Player and so on.
robertsjoe
on Jan 16, 2009
@tayme: "Because we all know that Firefox, Chrome, Safari, Opera, and a few other web browsers don't have a Windows version, right? " No, because Microsoft is a monopoly that needs to be pushed to offer choice. Like the DOJ did and like the EU did with Windows Media Player.
boyreinvented
on Jan 16, 2009
Sure tayme, here is the BBC's technology homepage: http://news.bbc.co.uk/1/hi/technology/default.stm I would take you straight to the article, but I wanted to show you that it is obviously a fairly big story, based on how much page space it has.
LC21
on Jan 16, 2009
When Jobs returned to Apple, he correctly determined that the company's product and to a large extent branding and message rested in the none too capable hands of Windows centric retailers who cared nothing about moving Apple product. Tim Cook got the supply chain under control, Ron Johnson fired up the retail side, and Jobs decided to control the message. If tech journalists turned into sycophants, don't blame Apple, a small company taking on a global monster in Redmond. Suck-up journalism is a problem in all sectors, and with the demise of solid print reporting, its getting worse. Apple users gullible? Some are. Better gullible than stupid, as are the dopes who don't patch their Windows machines (see latest Downandup worm infection stories; 9 million and going strong, according to IW). Where is the Thurott take on that? Did I miss it? As a Mac user, I'm concerned about the company, but more concerned about Job's health. The guy is really, really sick. As Jobs always does, he tried to control the message, and in this 24/7 gossipy. speculation driven world, he failed.
robertsjoe
on Jan 16, 2009
"robertsjoe, by your logic, you're extremely jealous of Paul, Microsoft, and "Microsoft drones". Why else would you invest so much of your time and energy to this blog otherwise?" By your logic right there you are jealous of the Apple reporters, like Pogue, Mossberg and the like. Why else would you invest so much of your time and energy on this blog praising Microsoft and dissing Apple?
tayme
on Jan 16, 2009
@boyreinvented - Here are the first 2 paragraphs from that article...not so "new" and not such a "rampage" I guess. "A worm that spreads through low security networks, memory sticks, and PCs without the latest security updates is posing a growing threat to users. The malicious program, known as Conficker, Downadup, or Kido was first discovered in October 2008. " --tayme
robertsjoe
on Jan 16, 2009
Another day another (or a hundred) Windows virus, worm or trojan. http://news.bbc.co.uk/2/hi/technology/7832652.stm Update your anti-virus, anti-spyware software and get the latest security patches Windows fanboys. OS X and Linux users, nothing to see here, move along.
boyreinvented
on Jan 16, 2009
The thing is, I once emailed Paul about his coverage on MobileMe. I said at the time that he didn't really show it's usage on Macs and had rated it purely on how it worked on WIndows. His reponse was that he writes about Windows, so the rest isn't relevant. Well if that is the case, why does Apple get so much coverage and when another major Windows virus is going around, does he not remind people to make sure their Windows is up to date?
tayme
on Jan 16, 2009
@boy... - "You want a Dell PC, you have to have Windows with it." http://www.dell.com/content/products/features.aspx/nseries?c=us&cs=04&l=... Nice try. --tayme
boyreinvented
on Jan 16, 2009
Ok tayme, even if it is not new, can you show me the blog that Paul made on it? 3 million users+ is a rampage in my mind. How many millions does it take in yours?
shark47
on Jan 16, 2009
"By your logic right there you are jealous of the Apple reporters, like Pogue, Mossberg and the like. Why else would you invest so much of your time and energy on this blog praising Microsoft and dissing Apple?" But that was your logic. That's exactly what you said ten minutes ago. People, remember that Paul never said this blog was going to focus only on MS. In fact, he clearly mentioned that he was shutting down the Internet Nexus blog and would talk about other technologies here too. what Paul calls this site is his business. Using the same logic, shouldn't apple.com be a site to sell fruits? Also, what's the deal with praising Paul when he criticizes Microsoft and calling him names when he does the same to Apple?
boyreinvented
on Jan 16, 2009
Haha. 2 desktops and 2 notebooks. that's a big choice. Why not offer their entire range with different OSs? Because Microsoft give them huge discounts if they don't.
shark47
on Jan 16, 2009
"Ok tayme, even if it is not new, can you show me the blog that Paul made on it?" Again, boy, what Paul blogs about is his business. He can blog about royal bengal tigers or Ethiopian honey wine if he wants to. If you don't like it, stop reading.
tayme
on Jan 16, 2009
@boy... - OK, I'll give you the rampage part...but this paragraph tells me that it is on a rampage in the countries that have the highest rates of software piracy. Coincidence? "Microsoft says that the malware has infected computers in many different parts of the world, with machines in China, Brazil, Russia, and India having the highest number of victims. " --tayme
LC21
on Jan 16, 2009
Not that it matters, but if PT understood Jobs and how his personality and history affect the Apple brand and communication style, none of this would be quite so offensive to him. Apple is not transparent, not open, and never will be as long as Jobs is in charge. That's just how it is. It's amazing this stuff still surprises people.
boyreinvented
on Jan 16, 2009
PNWED. :P
tayme
on Jan 16, 2009
@boy... - "Haha. 2 desktops and 2 notebooks. " Yes, but it was you that stated, untruthfully, "You want a Dell PC, you have to have Windows with it." Could it be that there is just no demand for it? If the demand was there, don't you think that they would tell MS to f off and die? I certainly do. --tayme
robertsjoe
on Jan 16, 2009
Jobs asking the vultures in the press and blogosphere to leave him alone. And too right! http://www.bloomberg.com/apps/news?pid=20601087&sid=aDmh9xsKBMe4&refer=home
tayme
on Jan 16, 2009
@boy... - "PNWED." Another zit faced teenager that robertsjoe must have turned on to Paul's site... --tayme
robertsjoe
on Jan 16, 2009
DRWAM
on Jan 16, 2009
Sorry people, the wife is sick [hormonal imbalance causing a severe migraine, but she doesn't need six months to recover], so I fed the kids pizza, popcorn, ice cream and candy. Don't worry Mike, I'll give them a Flintstone vitamin too! I was suggesting a possibility of a benign but potentially life threatening pancreatic disorder of a pseudocyst, phlegmon or even the more serious pancreatic necrosis. This is not a professional opinion since I don't know much about what's currently going on. It's just an upbeat possibility. I have my own opinions which could equally be incorrect. I have not heard of a hormonal sequella to his problem that would require a six month leave, but perhaps he actually meant enzyme rather than hormone, which gives my suggestion more credence. Laymen often incorrectly describe their ailments. Gentlemen, you have just read your first Dr. WAM disclaimer ;) The world will know soon enough, but I know of many people that use Macs, but don't know or care a thing about SJ. Lets hope that every one in the world remain or get healthy. That ice cream looks good! Doc
boyreinvented
on Jan 16, 2009
I guess that's true tayme. Like they keep doing with Vista.
robertsjoe
on Jan 16, 2009
@shark47: "People, remember that Paul never said this blog was going to focus only on MS." According to the top of this blog, it says "SuperSite for Windows", does it not? Which if you look at it from the point of view that it's a blog to praise everything Windows, be a fanboy site, then I guess you would expect it to knock the competition: which it does on an extremely regular basis.
boyreinvented
on Jan 16, 2009
Actually, I'm 26, but hey. I still pwned you.
robertsjoe
on Jan 16, 2009
@tayme: "OK, I'll give you the rampage part...but this paragraph tells me that it is on a rampage in the countries that have the highest rates of software piracy. Coincidence?" What does this have to do with Windows being an insecure OS? One that is currently (and always) under attack? Do you think the worm distinguishes between a pirated copy of Windows and a legit one? Your comment is complete pointless. As per usual.
daveinla
on Jan 16, 2009
I mean there's nothing new here. Apple has been known forever for being ultra secretive and ultra aggressive towards people who dared spreading news about future products. Who didn't know about that ?? Granted they have lots of good reviews from the press, maybe more than MS, but isn't it because they make better products ? Just look at the ire of Mac centric publication when something wrong comes out like the 3G rollout, Mobile me rollout or the lack of Firewire on current Macbooks. Don't say the press is all Apple suckers. They have the praise they deserve as the company opening new doors and setting new standards in computing and Consumer electronics for 10 years now. Now when it comes to health, it's something very personal and touchy, all the more when cancer is involved, and in a big company like Apple, the health of the CEO should never be discussed publicly unless its life is at stake (which they did 3 yrs ago when he had his pancreas treated and now). Now of course they are some Apple and MS apologetic everywhere, and some Apple and MS whiners everywhere, but the least we should respect is someone's privacy in life. Apple's secrecy about its products is another story.
tayme
on Jan 16, 2009
That's fine, boy...You just keep telling yourself that. Thanks for adding to the entertainment value of this site. The thing is, just the other day, we were agreeing about something here. Now that I disagree with you, I am your rival. Now I have mikegalos, robertsjoe, Waethorn, Ocean, and you to keep me smiling!!! It is so easy to get you guys riled up!!! --tayme
robertsjoe
on Jan 16, 2009
@tayme: "Could it be that there is just no demand for it? If the demand was there, don't you think that they would tell MS to f off and die? I certainly do." It's more that MS dumps a truckload of money at the door of the likes of Dell. Therefore minimising people's choice. Nothing to do with demand. Where is Mike piping in with his usual rhetoric about "choice"? Choice is good, right Mike? That is why the EU went after MS on Windows Media Player and why (rightly so) they are going after them about Internet Explorer.
jcstene
on Jan 16, 2009
Let's put things in perspective here. Steve Jobs is the CEO of Apple, but more importantly, he is also a husband and a father that happens to be suffering from a serious health condition. So why are you using this as an opportunity to criticize how Apple choses to do business? That's pathetic.
robertsjoe
on Jan 16, 2009
@boyreinvented tayme is 12 and gets him mum to write his posts for him. Either that or he runs his text through Google Translator.. using the option to translate from "Illiteracy to Engrish"
tayme
on Jan 16, 2009
@robertsjoe - Your lack of common sense alludes to you inexperience. I am sure that Steve jobs will be along soon to thank you for your efforts in protecting him here. Just like the Great Pumpkin visits Linus every year!!! Its adult beverage time, here...have a great weekend! --tayme
DRWAM
on Jan 16, 2009
Dave, but didn't SJ disclose in 2004, that he had cancer and would have surgery? If he did, then why would he lie now? It would only leave a tainted legacy, or at least in part, rather than focus on him saving Apple. That's why I am believing his words rather than my visual assessment. Oh, the wife's up now.
shark47
on Jan 16, 2009
You didn't answer my question, robertsjoe. How was school today?
boyreinvented
on Jan 16, 2009
RIght, I'm leaving you crazies to it!
screechi0784
on Jan 16, 2009
I'm sorry but I find this to be a real disappointment for apple. I don't owe any apple products but I did admire them for the products they make. I did off course have my questions about some features they mis in their products, that the press didn't make so much news of. If you compare the press coverage of the zune; they bashed it. Even though it had better features than the ipod. When I first saw it I really thought that it had a big chance to beat the ipod. But it didn't get the "nice press" that apple products do. Everyone bashed it. the same goes for the new 17 inch mac. a nice pice of machine gr8 build quality. But nobody said anything about the supposed 1000 hours recharge time that it suppose to have. Everybody again just praised it. As of now nobody has even reviewed the product. I bed if it was windows 7 they already had it benchmarked and all it's faults highlighted. As of Jobs health I think he deserves to have some privacy. But to miss lead people of thinking he's healthy just to buy his products; I think is just wrong and I hope the share holder file a lawsuit against apple for that.
robertsjoe
on Jan 16, 2009
@shark47: "You didn't answer my question, robertsjoe. How was school today?" Ask your mum.
DRWAM
on Jan 16, 2009
"As of Jobs health I think he deserves to have some privacy. But to miss lead people of thinking he's healthy just to buy his products; I think is just wrong and I hope the share holder file a lawsuit against apple for that." Posted like a true closet fan boy. Actually screech, Jobs did post that he was ill, twice.
DRWAM
on Jan 16, 2009
I really think that this is a disgraceful post. Using a man's unfortunate lack of health to attempt to prove a point is distasteful . Therefore, I'm done posting tonight since I'm getting angry, good night all Doc
lotsamystuff
on Jan 16, 2009
"Maybe it's a new-fangled treatment to get rid of some middle-aged man boobs, and he's too embarrassed to show up at work in the mean time." Speaking of disgraceful and distasteful...
cesjr
on Jan 16, 2009
The reason apple products generally get good to great reviews is that apple makes good to great products (not always, but most of the time). It has nothing to do with so-called press bias. It just makes Paul and other windows zealots feel better to think that is the case. Well, go ahead guys. Delude yourself. Whatever makes you feel better.
robertsjoe
on Jan 16, 2009
@waethorn: "Maybe it's a new-fangled treatment to get rid of some middle-aged man boobs, and he's too embarrassed to show up at work in the mean time." So early on in the year I think we can safely award the prize for the worst, most distasteful, disgraceful and disgusting post to @waethorn. As FSJ would say, you're a frigtard!
daveinla
on Jan 16, 2009
Anyway stockholders are typical whiners when things fall. Though it's not like they were not well treated by Apple, They have constantly delivered amazing products and beaten all analyst projections for 10 years, now they stock hold better than the rest of the great Nasdaq stocks and here they are whining. GM and Intel stockholders have better reasons to whine. Jobs has not been disabled and putting Apple in Jeopardy in the last 6 months. Now the rabbit is out the hat free for them to dump AAPL if they fear the company is gonna worthless in the future. For sure Apple without Jobs will never be the same Apple (for good and bad but mostly for bad)
shark47
on Jan 16, 2009
"@shark47: "You didn't answer my question, robertsjoe. How was school today?" Ask your mum." She isn't a high school math teacher anymore. She retired a few years ago. She wouldn't know. Regarding Steve Jobs' health: As the CEO of a company that loves bask in media glory, Mr. Jobs should have no expectations of privacy. You just cannot have it both ways, unfortunately. Jobs isn't your run of the mill CEO, he's a celebrity CEO. Apple and Jobs didn't seem to have a problem with this when things were going well. And though I think it's unfortunate, they just have to live with the fact that his health problems are being discussed everywhere. Like I said, you cannot have it both ways. Sorry. Keeping quiet or disseminating false information about it will not stop rumors. Rather, it'll lead to more speculation among the media and the public. Note to Apple: If you want to quell the rumors and speculation , don't treat your CEOs health like you would treat one of your products. They're not the same.
whiplash55
on Jan 16, 2009
The boot licking Apple loving press is a joke, has been for a while. The idea that the quality of their products merits ignoring their many faults shows you're just another iChump. Look at the specs and price of a Mac Pro and compare it to a high end Dell. $300 for a 1TB drive, I just paid 109.00 for one. 8Gbs of ram for $1500, you have to be total Ass***e to pay those kind of prices. Its funny Apple was sued in Europe for bad logic boards on their iBooks, my guess is Mossberg never mentioned that one. The latest MacBooks are having numerous quality control issues, as did the original Intel Macbooks, have they learned how to apply thermal paste yet? I agree the coverage of Apple is almost as repulsive as the coverage Obama gets, almost, not quite.
shark47
on Jan 16, 2009
And I still remember people asking questions during last year's elections like, "McCain is a cancer survivor, will he be able to execute his duties as Commander in Chief?" or "He's to old to be President." How many of you felt outraged then? I think shareholders have the right to know if the CEO is healthy enough to run the company!
mikegalos@msn.com
on Jan 16, 2009
Or to simplify it again: Dan Lyons commented on the iCabal Paul said "Yeah. Welcome to what we all knew" Mary Jo Foley said "if you think anybody else in the industry does this stuff you're flat out wrong" and the iCabal and their gullible minions both here and on other sites screamed as loudly as they could about everything in sight to try and distract each other from their simpleminded and meanspirited subculture.

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