Windows 7 question of the day: Do you get 32-bit or 64-bit discs? And the answer is.... (UPDATED)

So the number one question I've gotten since the Windows 7 pre-order went up, by far, is ... What is this thing? 32-bit? 64-bit? Both?

That's a great question. And it's not obvious.

I don't know.

I've put in the question with Microsoft. Based on my notes, my guess is that it's actually 32-bit and that you will get a URL in the packaging if you want to download and burn the x64 version. But I need to verify that. And if that is true, my opinion is that it should be the other way around. (Then again, based on my notes, I thought the pre-order was going to be electronic. So all bets are off.)

I'll let you know as soon as I hear back. But if anyone has a link to a site explicitly describing this, I'd love to hear about it.

And Microsoft, if you're reading, seriously. You could have really spelled this out more clearly. Come on.

UPDATE: Long story short, every Windows 7 retail box (except for Home Basic) comes with both 32-bit and 64-bit install discs, according to Microsoft.

Discuss this Article 35

meason
on Jun 26, 2009
I am starting to think that these news releases from Microsoft were put together by a 5 year old and not checked by anyone if people have to ask Paul for basic info.
remtiwk
on Jun 26, 2009
Paul: according to http://trevinchow.com/blog/2009/06/25/windows-7-pre-order-available-now-... •All editions of Windows 7 available on Microsoft Store include both 32-bit and 64-bit editions. If you choose to buy Windows 7 for download, you will get access to both downloads.
dwharrison
on Jun 26, 2009
Paul, I received an email from Staples in Canada promoting this offer, and their info page clearly says that you get both x86 and x64 versions. http://www.staples.ca/ENG/Static/static_pages.asp?pagename=win7
DarkSages
on Jun 26, 2009
So why can't microsoft put both versions 32 and 64 in the package?
Jimmy422
on Jun 26, 2009
@DarkSages - Probably because of the price to make both discs.
Jimmy422
on Jun 26, 2009
I want to know if we ordered from store.microsoft-ppe.com if we'll still get our orders.
CompactDstrxion
on Jun 26, 2009
UK Pre-Order prices, Home Premium E £49 Pro E £99 Not bad considering they are full versions (sans IE of course)
DarkSages
on Jun 26, 2009
@Jimmy422 Cost to make both discs? Do you know how much the disc is actually worth? I bet that it would not cost MSFT more than $2 to make another disc.
DarkSages
on Jun 26, 2009
@Jimmy422 "I want to know if we ordered from store.microsoft-ppe.com if we'll still get our orders." Do you mean is the store legit? I never boutgh from there but the domain is registered to MSFT and it is pointing to the right MSFT.net servers
johnbaxter
on Jun 26, 2009
I first worked with and programmed a 36-bit machine (IBM 704), and later worked with (but didn't program natively for) a 60-bit machine (CDC Cyber 175). How come I'm being left out? Seriously, what I need is a 64-bit Home Premium. I'll likely order from Microsoft for electronic delivery. And count the bits carefully.
johnbaxter
on Jun 26, 2009
meason, Microsoft hired away one to the primary authors of Apple's famous Release Non-Notes. "___ improves stability and reliability. ____ is recommended for all users of ____". (It was partly those notes that caused me to try this Dell desktop machine as my primary personal machine. [Work remains Macintosh, as does eCommerce for the most part])
remtiwk
on Jun 26, 2009
Looks like Trevin has clarified it a bit: "32-bit and 64-bit versions are included in every version we sell. So if you buy Windows 7 Home Premium, you will get both versions. This applies to both the packaged product as well as the download version." http://trevinchow.com/blog/2009/06/25/windows-7-pre-order-available-now-...
Jimmy422
on Jun 26, 2009
@DarkSages, i don't question it being a legit site, just whether or not we get our orders.
meason
on Jun 26, 2009
so now the average home user opens up windows 7 and finds either two installs on one disk, or a 32 bit disk and 64 bit disk and they get confused about which one to use....
realtestman
on Jun 26, 2009
Why is this an issue? Didn't Vista come with both 32-bit and 64-bit discs in the same box?
shark47
on Jun 26, 2009
"so now the average home user opens up windows 7 and finds either two installs on one disk, or a 32 bit disk and 64 bit disk and they get confused about which one to use...." OK. I ask for the umpteenth time. How many average users actually buy retail disks? I haven't met one so far. Most people I know get their OS with the machine and use the OS until the machine is no longer usable, at which point, they buy a new machine with a new OS.
DRWAM
on Jun 26, 2009
When MS offered a free upgrade [$10 shipping] of Office 2008, the web site did not specify media vs student version. After it shipped they sent a notice along stating that if you received the wrong version, there was a number to call and have the correct version sent as well as refunding the $10 shipping, AND YOU GOT TO KEEP THE OTHER VERSION!!!!!!!! The call took 5 to 10 minutes. including hold time, and they apologized. They made a fan out of me.
dwharrison
on Jun 26, 2009
Really, it's not going to be a problem. Like shark47 said, most people don't upgrade their OS, and those people who are prepared to install their own OS will know which version they need.
sinclaj1
on Jun 26, 2009
Yeah, it is pretty sad that they do all of this work to get a great promotion going, then do an epic fail on what exactly you're getting. We're spreading the word though, I have people at Amazon and other places looking at this site, MS Store, the MS Store phone number, and a couple of confirmed blog posts.
sohaniabhishek
on Jun 26, 2009
can anyone tell me about the upgrade pricing for student editions? i have a dell studio xps with vista on it. i joined school recently. bought Dell before i joined the school. is there any different student discount offered or i need to upgrade via regular routes?
DarkSages
on Jun 26, 2009
@DRWAM LOL that happen to a firend of mine that bought a mac lab right before office 2008 was out. They sent him double the amount he needed. What I don't get is why is it so easy to install office 2008 on as many macs as you want but office 2007 you have to activate.
DRWAM
on Jun 26, 2009
DarkS, the app will detect other licenses on a network, but you cannot exceed the max [3 for Student Edtion, one for Media Edtition] in use at any time. They can all use the key, but only 3 Student Ed can be in use at any time on the same network [or one Media Ed license]. Works very well as the app opens, gives a warning, then closes.
meason
on Jun 26, 2009
@realtestman I believe only ultimate vista had a disk for each in the box, all others were just 32-bit
Thunderbuck
on Jun 26, 2009
I'm disappointed to see that Dell's guaranteed upgrade policy only goes like-for-like (ie, you can only upgrade to Win7 x64 for free if your laptop came with x64). Allow me to once again remind people about the wonders of Windows Easy Transfer. It can be run on XP or Vista installs to pull off all of your personal stuff (when I did it on my laptop, it even found my installation of World of Warcraft). Settings, documents, user profiles, it all goes. Then, you complete your fresh install of Win7, and run Easy Transfer to suck your stuff back from whatever external drive you've used to store in the interim (interesting security note: Win7 wouldn't let me run Easy Transfer to restore until AFTER I'd re-joined my domain). Easy Transfer is the best of both worlds, all your stuff AND a clean install, with only two drawbacks. It won't take apps (WoW notwithstanding, and I still had to launch it from within its program folder the first time), and it takes a LOOOONG time (it ran overnight to pull my stuff off my laptop when I upgraded, though it was only a couple of hours to restore).
Waethorn
on Jun 26, 2009
"Allow me to once again remind people about the wonders of Windows Easy Transfer. It can be run on XP or Vista installs to pull off all of your personal stuff (when I did it on my laptop, it even found my installation of World of Warcraft). Settings, documents, user profiles, it all goes." Windows Easy Transfer is a GUI front-end for something called "User State Migration Tool" (USMT), but is designed for consumers, whereas USMT is designed for IT staff. USMT grabs everything as well. You can customize it with XML configuration files and such. Sometimes there are things like broken/unused shortcuts and such, or empty folders that you don't want to transfer over, but it has an option to not compress the source files, and I usually "prune" the copied files to remove the unnecessary junk. I also don't like that it grabs files that aren't recognized. That means that virus-infected computers can be compromised by restoring the backup, and that's another reason why I like to prune backups. One thing that bugs me is that for some unknown reason, it will still create Start Menu shortcuts that you delete in the uncompressed backup files. I'm guessing the log recreates them or something. I still haven't figured out why it does that though. Otherwise, it's a very handy tool for any IT person, and it's a small, easily manageable set of tools to work with. Oh, and BTW: USMT is designed to handle domain user accounts.
Waethorn
on Jun 26, 2009
@meason: You are correct. Vista Home Basic, Home Premium, and Business included only 32-bit media at retail. The included a card that had information on how to order a 64-bit version online. Vista Home Basic was also available on CD's, so you could also order that online. I think Business also had that option too, but I don't remember (someone please confirm - it may have only been for System Builder versions). Only Vista Ultimate included both 32-bit and 64-bit in the same box. OEM's could choose either version for bundling. End-users weren't allowed to trade-up to the other version unless the OEM offered it to them, because Microsoft relinquishes all support and control of OEM-bundled software that's sold with PC's. It was also required that OEM's provide drivers for 64-bit if they allowed a trade-up. System Builders always just order the appropriate media from distribution. I only sell 64-bit now on PC's that I ship, even if they only have 2GB of RAM. I've been doing that for well over a year now.
shark47
on Jun 26, 2009
Didn't the precursor to Easy Transfer migrate programs as well? Microsoft then bought the company and decided to transfer only settings and files, I think.
DRWAM
on Jun 26, 2009
Costco's email is already advertising the free upgrade to Win 7
subzerohitman721
on Jun 26, 2009
For me this is a no brainer. x64 is absolutely better on so many levels. Now for those who only have a 32 bit processors, you really don't have a choice. However, since my x64 migration, I've really enjoyed the overall responsiveness even from a single core x64 with an x64 OS. There's no way I'll go back to a 32 bit OS. If you do have a 64 bit OS, just go for it. If you've got an old 32 bit system, upgrade at get 64 bit for cheap. Thankfully, I still have a copy of Vista on a separate hard drive and I'll just upgrade that one. For those in the U.S., MIcrocenter is offering the upgrades at $10.00 off the prices from Microsoft. $39.99 for Home Premium, $89.99 for Professional. http://www.microcenter.com/storefronts/microsoft/windows7/preorder.html
shark47
on Jun 26, 2009
"I only sell 64-bit now on PC's that I ship, even if they only have 2GB of RAM. I've been doing that for well over a year now." So, how's the performance compared to a 32-bit OS on these 2GB RAM PCs?
ByteFlipper
on Jun 26, 2009
I wonder if people are making this out to be more complicated than it needs to be. What if... When you insert the Win7 install CD, it analyzes your PC and based on detected hardware (and maybe even software), makes recommendations on whether it would be better to choose 32-bit or 64-bit. It is possible to word it such that most non-techy people will understand the basic concept. Maybe it even has a super-simple mode that just goes ahead and installs the 32-bit if the user is unsure. Also, if the installer detects that you have a 32-bit processor, it doesn't even give you an option. This is just speculation, but something like that makes sense to me and is well within MS' ability to add into the installer. Maybe the whole point is that this complexity is hidden from the end-user for the most part. You don't even need to think of it while making the purchase. I like it.
joiseystud
on Jun 26, 2009
Another good question is whether one can downgrade from Vista ultimate to Windows 7 Pro? I dont feel like paying the toll for Ultimate again when all I get extra is bitlocker and i dont use it...
RaaJ
on Jun 26, 2009
Paul, What about the downloads? Can we download both x86 and x64 versions and choose to install one at any given time? Can you pester the powers that be a bit further, and obtain the finer details?
Backup77
on Jun 26, 2009
@subzero I agree that x64 is better than x32 right now and is only going to get better. What about for those in other countries that cannot get these cheaper upgrade prices such as Australia. This should be made available in many more countries.
shark47
on Jun 27, 2009
O/T, but kinda relevant. Leo Laporte, on the TWIT show was hoping for some kind of a Twitter campaign to bring Microsoft down, so that should give an incentive to some of the people that post here to open Twitter accounts and begin the process. @joiseystud: You can move from Windows Vista Ultimate to Windows 7 HP using the upgrade media. It would most likely be a clean install, as opposed to an upgrade. @sohaniabhishek, a lot of Universities have agreements with Microsoft where students get the software a lot cheaper. Check to see if your department has an MSDNAA site for students. Here's an example: http://msdn04.e-academy.com/elms/Storefront/Storefront.aspx?campus=arizo... If not, you might still find good deals at the bookstore.

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