Here Comes the Next Office

The next Office is at the vanguard of a massive change in the way we work on PCs

With the next Office wave of products and services set to launch at the end of the month, it’s time to turn our attention to what I see as Microsoft’s most innovative and lucrative business. This is arguably the most important Microsoft launch of 2013, and can arguably be seen as the conclusion of the firm’s other product launches from late 2012.

I’ll have a formal review in the future, as well as ongoing series of article about Office 2013 tips and features. For now, let’s just take a step back and remember how we got here, and how this next Office wave changes things.

The return of multi-platform

Office is one of Microsoft’s longest-lived product lines, especially if you date it back to the original Multiplan from 1982. (Which you should, as Multiplan eventually morphed into Excel.) Multiplan was a multi-platform product that ran on CP/M, MS-DOS, Xenix (a Microsoft version of UNIX), Commodore 64, Texas Instruments TI-99/4A, Radio Shack TRS-80 Model II and 100, Apple II, and other systems. And that’s the first interesting fact about Office 2013, because with this release, Microsoft will return to the product-line’s multi-platform roots.

Sure, Microsoft kept a semi-crippled version of Office:Mac going for years too, but let’s be serious: That product existed only to keep antitrust regulators at bay, and anyone who’s used both the Mac and Windows versions of Office know that Microsoft never did a particularly good job of making Office a representative Mac application suite (especially in the OS X versions), nor of keeping it up to speed with the features in the Windows version.

With the Next Office, Microsoft is expanding the range out quite a bit. This wave of Office products will include, in addition to the Windows versions, a vastly improved Web-based Office Web Apps version that will for the first time be a viable alternative to natively installed applications and, over time, native Office versions for iPad and Android tablets. (These are expected later in the year and won’t be launched in late January.) Microsoft will also update the Mac suite at some point, meaning that by the end of 2013, there will be a version of Microsoft Office available for every major computing platform on earth. Just as with Multiplan in 1982.

Office as a subscription

While Microsoft has tried to foist subscription-based versions of Office on consumers for a few versions now, always unsuccessfully, Office 2013 is the first that gets it right. The issue in the past was that subscription versions of Office simply repackaged the then-current product, and you could figure out how many months needed to go by before you had “beaten” the price of simply buying Office outright. It was rarely a terrific deal for users.

With Office 2013, Microsoft has changed the licensing of Office to match licensing of mobile apps. That is, rather than tying the purchase of Office to a single PC as was done in the past, the subscription-based versions of Office 2013—which are sold through Office 365—tie Office to you, the user. And you get multiple PC/device install rights, not just the ability to install to a single PC, and those rights are transferable on the fly. Furthermore, Microsoft explicitly condones family sharing of these licenses so that you can provide Office 2013 to all the PCs in your house. In these ways, Office as a subscription finally benefits users and Microsoft, the latter of which gains what it has always wanted, a steady regular income (as opposed to single, lump purchases every 3 to 5 years).

By subscribing to Office, you also get continual updates, including to major new product versions, so you’re not stuck on the same version indefinitely.

Learn more: Office 2013: Pricing and Packaging

Office as a service

Tied to the Office subscription is the fact that Office 2013 will be delivered as an online service, through Office 365 subscriptions. Yes, you will still install Office locally on your PCs and devices. But the way you will do so has changed dramatically thanks to advances in a technology called Click-to-Run, which was previously offered as a way to blast Office installs on PCs in an enterprise. With Office 2013, this technology is used to blast Office onto your PCs, over the Internet, at speeds that will surprise you. And as exciting, perhaps, though it’s not well understood by most users yet, you will also be able to use a feature called Office On Demand to use the Office application on PCs you don’t use. When you’re done, the install is wiped out immediately as if it were never there. Amazing.

Learn more: Office 2013 Feature Focus: Click-to-Run

Learn more: Office 2013 Feature Focus: Office on Demand

Cloud integration

Office continues operating like an online service even after it’s installed because it integrates with Microsoft’s online cloud services—SharePoint Online (and on-premise) for businesses and SkyDrive for consumers—and in fact uses those services as the default save point for documents so that they will be available anywhere at any time and on any device. This is a huge functional change for the suite, so that even those who are not using the SkyDrive desktop application—which syncs SkyDrive content to your PCs—will benefit from this integration. Sure you could always save documents to your Documents library as before. But with this integration, your data won’t be locked to a single hard drive on a single PC. By default.

Learn more: Office 2013 Public Preview: SkyDrive Pro

Metro to the future

In the mid-2000’s, it seemed as if Office had run its course. After all, what could you do to improve a word processor or spreadsheet in any meaningful way? A lot, as it turns out. By adding the innovative and truly useful new ribbon user interface to Office 2007 and then improving it dramatically over both Office 2010 and Office 2013, Microsoft has shown that thinking outside the box can improve productivity and feature discoverability while removing overloaded legacy user interfaces and making something old seem new again. Brilliant.

Office 2013 takes this user experience revolution to the next step by embracing the Metro design ideals, which minimizes the user interface “chrome” while making the UI that does remain more subtle so that users can focus on the content. Office 2013 applications are also designed work to work better with multi-touch via a new Touch Mode, and in full-screen usage closely mimic true Metro-style apps, a hint, I think, at future Metro-style Office versions. (Two Office 2013 offerings are available as Metro-style apps already, OneNote and Lync.)

More to come…

There are a lot of specific new features and functionality to discuss going forward, but I wanted to highlight some of the important high-level changes to the next Office that really set it apart from its predecessors and make this suite a viable and desirable productivity tool even on the highly mobile computing devices of the near future. We’re still in the middle of a tsunami of change, but it’s interesting to me that Office is still leading the charge and doing so in ways that are not nearly as controversial or debatable as what’s happening with, say, Windows 8 and RT. I argue that it is Office, not Windows, that is Microsoft’s most important franchise, and that Office 2013 is yet another indication that this aging software giant can successful manage deep technological change like no other.

More soon.

Discuss this Article 58

freeandeasy
on Jan 4, 2013

"By adding the innovative and truly useful new ribbon user interface to Office 2007 and then improving it dramatically over both Office 2010 and Office 2013, Microsoft has shown that thinking outside the box can improve productivity and feature discoverability while removing overloaded legacy user interfaces and making something old seem new again. Brilliant."

Paul, I use 2003 and 2010 every day. I maintain that the ribbon, and more importantly the responsiveness of the alt commands, makes this strictly worse for some of us. There are a lot of really nice things about Office 2007+, but to some people such as myself, the ribbon and lagginess of keyboard shortcuts is anything but Brilliant.

pthurrott
on Jan 4, 2013

You can think that, but it's incorrect. The ribbon is provably superior to toolbars and menus when it comes to helping people find the feature they're looking for and getting back to work.

The only people who experienced difficulty with Office 2007/2010 were those handful of experts--a tiny minority--that already knew where everything was in the old UI. This was a move for the common good, not the elite few.

freeandeasy
on Jan 4, 2013

"This was a move for the common good, not the elite few."

Yeah, that's fair and I don't have a problem with that viewpoint. I don't understand the responsiveness-of-alt-sequences issue however, which I indicated was a larger deal to me than ribbon vs menus.

It's as if they purposefully introduced a delay so you can't mash out commands as quickly anymore. Sure it may only affect a few of us, but when I live in excel, access, and word most of the day, it's a relief to get back to 2003 where the software doesn't needlessly and (seemingly) specifically slow me down.

47u2caryj
on Jan 4, 2013

I use the quick access toolbar in the newer office versions, you can pin ANY command to that and it is just a an ALT away!

raghavny80
on Jan 7, 2013

The New Windows 8 Start Screen is provably superior to Old Start Menu/TaskBar when it comes to helping people find what they need and getting back to work. The only people who experience difficulty with the new Start Screen are those handful of experts--a tiny minority--that had gotten very efficient in the old UI. This was a move for the common good, not the elite few.

Power users hate Office Ribbon. Average and new Users love the Office Ribbon. Power users hate the new Windows 8 Start Screen. Average and new Users love it.

Paul, I just used your own argument to open your eyes to the uselessness of the Ribbon interface. Microsoft has been trying to dumb down the UI (for many many years now) to help Grandma but sadly at the expense of Power Users.

Damaged
on Jan 12, 2013

So true. The ribbon feature has been so easily maligned by the press, even real users feel some need to follow suit, despite the magnitude of the benefits and ease of use it provides. I personally feel those that condemn it offhand, have done so based on biased reports, rather than first hand experience.

studio4llc
on Jan 14, 2013

I have to agree. Autodesk (AutiCAD, Revit, etc) converted to the ribbon several versions back and it has made the entire productivity process more visual and expedient. Adobe, on the other hand, still relies heavily on toolbars and menus. How archaic it seems now to search drop-down cascading menus.

DBSync
on Jan 4, 2013

Have to disagree with you Paul. Everyone I talk to does not like the Ribbon interface. It has never improved my productivity and makes it harder to find features.

Office has been entrenched for so long that everyone knew the menu structure, so saying it is only the handful of experts is wrong.

pthurrott
on Jan 4, 2013

OK. But your information is anecdotal. More people--exponentially more--have benefited from the ribbon in Office than were confused by it. It's made a huge and positive difference. Not an opinion, but a fact.

pode
on Jan 5, 2013

Funny, to this day I still have not encountered anyone at work who likes the ribbon. I was not an expert and now, even after years of using 2007, I still need to Google to find complex commands. If you want to see how many people really love the ribbon, offer the option of using the old interface and see if more than 10% stick with the ribbon.

Damaged
on Jan 12, 2013

The option is absolutely there. If you are too obtuse to see it, I'll point it out for you.. press the upward arrow on the far right to hide the ribbon. OMG. That explanation was necessary?

Yuxie
on Jan 29, 2013

I completely agree with Paul. The ribbon brings out alot of the hidden functions that you would have otherwise dig through toolbars, right clicks, pop-ups, and many menu to reach.
If you wanted perferctionist formatting, your old options are still there.

JimConnolly
on Jan 4, 2013

Hey Paul,

This is a bold, forward thinking move my Microsoft.

Really looking forward to getting my hands on it!

mhamann
on Jan 4, 2013

Paul, do you think we'll ever see a version of Office that's compatible with Linux?

pthurrott
on Jan 4, 2013

No.

developer
on Jan 4, 2013

Actually MS Office Web Applications in SkyDrive, work fine in Linux, when using Google Chrome.

I am using them as an alternative to Google Docs of Google Drive, which works fine in Linux too, and is my first option as a cloud Office.

roxberry
on Jan 4, 2013

Is the Radial menu that OneNote MX uses the new Ribbon? Or will the Metro versions of Word / Excel / PowerPoint use something different? I show clients OneNote when they ask about big app development with WinRT and demo the radial menu and the slide to left function of the tabs. Lots of little paradigm changes with OneNote MX that I would like to see in other Metro apps.

Gakubuchi
on Jan 4, 2013

Hi Paul,

You have a broken link on this (great) article.
On the "Office as a service" part, the link to "Learn more: Office 2013 Feature Focus: Click-to-Run" incorrectly points to:
file:///C:/Users/Paul/Desktop/Office%202013%20Feature%20Focus:%20Click-t...

sachiwilson
on Jan 4, 2013

The problem I have with the ribbon is that it is on the top of the window, taking up useful space. I would like it much better if it were on the side of the window, such as is done in Mac apps such as Nisus Writer and the iWorks apps. That allows you to see a full page of your work, and uses the wide screen more fully.

FWIW, I agree that the ribbon is actually an improvement over the old menubars – it's just the placement that irritates me.

Yuxie
on Jan 4, 2013

It would be nice if Microsoft Mathematics (currently in its beta) can also be added and integrated into the Office suite (hopefully with beefed up WolframAlpha-like functionality.) Also, writing equations (in Mathematics as well as the Office apps) is WAY too much of a hastle.
To write "2 to the power of 3"
- Click on the "Insert" tab
- Click on "Equation"
- Type "2"
- Highlight "2"
- Click on the "Script" tab
- Click on the first one
- Click on that little box
- Type 3

videoBliss
on Jan 4, 2013

I hope they fix IMAP support in Outlook soon. While I'm using Office 2013 for everything else, I had to go back to Outlook 2010 to get my IMAP accounts to work.

Mark from CO
on Jan 4, 2013

Paul:

Very good article and I look forward to your upcoming posts on the details. I do take a slightly different view than you on the importance of Office and Windows. I agree that Office is more important in terms of short term revenues. I disagree, however, that Office is more important strategically. If multiplatform Office goes viral, Microsoft as a software/services company wins big. However, it really does not do much for Microsoft as a device company. If Windows 8 continues to lag (Microsoft - get moving to address shortcomings!!), its ability to be a big time device company (with the snowball effect on Windows related services) is significantly put at risk.

inreasonsimage
on Jan 4, 2013

I tried to use Office 2013, but after using it I had to downgrade to Office 2010. Metro is strangling Windows and now it is set to strangle Office. Office 2013 is too sterile and minimalistic. For some bizarre reason Office 2013's menu bar uses all caps. The options to darken the ribbon and background aren't dark enough. Many users will need greater contrast. Office 2013's design language won't appeal to most people. I'm losing faith in Microsoft and it saddens me.

LordHog
on Jan 4, 2013

Hello,

I tend to disagree with the fact the Ribbon has been an improvement. I do use Office 2007 at work and Office 2010 at home, but to this day I do not like the Ribbon interface. I still have to search for commands, because they are not in the tabs I think they should be in. Sure, the most frequently used commands I have memorized, now, but some of the less used ones I need to play search and get irritated while searching for the action I want. If Office 2010 didn't cost my $10 bucks through my companies employee discount program, I would still be using an older version of Office.

You state " It's made a huge and positive difference. Not an opinion, but a fact." in response to DBSyn though your declaration is also an opinion. You may cite statistics, but we all know statistics can be skewed to represent what the author wants to portray.

I know UI are not stagnate and morph over time, but now with the Metro the whole Ribbon will be gone, will it not? As far as Metro goes, I will leave that one alone.

A bigger question regarding subscription is when I let me subscription expire will I be able to edit my documents? If I am not able to, I will never switch to a subscription model. Also, the subscription model assumes that I will like and/or adopt the new version that comes out. With the release of Windows 8 and Metro, this is evidence that I would never switch to a subscription model, at least with Microsoft products.

In the end, we each have our opinions, but given we only have a few viable vendors that craft operating systems, I think the end user loses out when the vendor dictates the direction.

Thanks for the article as it was informative.

pthurrott
on Jan 5, 2013

It's not an opinion. It is a fact.

I'm not telling you what I think, I'm telling you what Microsoft has discovered over 5 years of analyzing how people have used this interface: Users can find commands now, commands that in many cases they figured simply weren't part of Office even though they'd been buried under layers of UI before.

So I realize the ribbon thing is controversial for some reason. Get over it. It's better. And it's here to stay.

Damaged
on Jan 12, 2013

ROFL.. what you say is opinion. What I believe is a fact. Never mind 5 years of studies. Anecdotal evidence with a sample of 1 is far superior.

sylar
on Jan 4, 2013

I work for a goverment department in Australia where the SOE (standard operating environment) is based on Win XP and Office 2003. We have been told that Office 2010 will be rolled out early this year which I can't wait for as I use Win 7 and Office 2010 on my network at home. I miss the ribbon when I am having to use Office 2003 at work. I hope they are planning to roll out Win 7 as well while they are at it.

TheRayan
on Jan 5, 2013

In this thease wind of change days, any "Word" for Office for Linux? These would be really huge, but little unrealistic with comparation of operating systems market share.

developer
on Jan 5, 2013

I think the "next big thing" in Office suites, are the cloud Offices out there, running in all platforms. Like Google Drive, and Microsoft Skydrive Office Web Apps.

I think both of these are adequate for most home users. No need for them to buy an Office suite.

If you have a hotmail/outlook.com account, you can use the free Microsoft Office Web Apps, at https://skydrive.live.com.

¡Firedog
on Jan 5, 2013

"these are adequate for most home users"

This may be true for those who have high-speed, high-bandwidth Internet connections. I suspect that this is something that 'most home users' don't have, unless they happen to live in North America.

jlua001
on Jan 6, 2013

I beg to differ on the new licensing scheme. For people like me, who don´t want to have Office but on one desktop and one laptop, this new scheme is way too expensive for an upgrade. There seems not to be an upgrade price, nor a "pack" option for the "offline" alternative. And Office 360 is only economically sound for anyone who needs Office on four devices or more. Therefore, for people like me -and we are a bunch- the new scheme is awfully expensive, and it doesn´t make any sense for us.

pthurrott
on Jan 6, 2013

I should have pointed out that Office 2013 will of course be available at retail (for single PC installs) just like previous versions as well.

jlua001
on Jan 8, 2013

Paul: the difference this time is that the 1-license cost is higher than before for first purchases, it is -much- higher for upgrades, since there are no upgrades, and it is higher for the typical desktop+laptop scenario, since there will be no 3-pack licenses. All-in-all, much more expensive.

pthurrott
on Jan 8, 2013

Right. By design.

There's a reason far more people lease cars than buy them. This is the model Microsoft is shooting for: Steady, monthly income. And this is what customers will prove, overwhelmingly, I bet, that they want this year as well.

navarac
on Jan 13, 2013

You lot may mostly lease cars in the US, purchasing is the model in the UK.

themeone
on Jan 6, 2013

I think it's a little naive to place too much store on Microsoft's own research and analysis of the ribbon's popularity. Do you really believe they will admit to discovering that most people don't like the ribbon? Of course not!

And aren't we all missing the point a little here anyway? The fact is software companies' number one goal is not to write software that people like using, it's to make money. Given there is no real competitor to Microsoft Office, and given Microsoft's policy of withdrawing security updates for older versions, they know they can mess around with the interface all they want, and most of their customers will still buy the new versions - because they have to!

I've been in software training over 10 years, and can tell you what everyone who works in an office environment knows - most users do not like the ribbon, they "tolerate" it because they have no choice. The way many finally get back lost productivity is to simply not use the ribbon - they use a mixture of quick access toolbar buttons, and keyboard shortcuts. In fact I've found the introduction of the ribbon has increased interest in keyboard shortcuts tremendously - so I'm seeing some quite obscure keyboard shortcuts (which were seldom needed in the menu driven versions) come into everyday use.

LemonSaucy
on Jan 11, 2013

I don't get why people dislike the Ribbon. Maybe they should think more positively about it.

I really like the Ribbon. Everything sems to be right there with a click or two. With it, I'm not trying to remember whereal menu to drill through. Maybe it's just the way I work, but I think the Ribbon of Office 2010 is both a brilliant conception and a handsome implementation.

dalestrauss
on Jan 11, 2013

If Mr. Ballmer wants to continue to run Microsoft, he had best not release Office 2013 for iPad or Android. Otherwise, iPad and Nexus/Galaxy 10.1 will rule the tablet space beyond recovery. In fact, Apple's refusal to relent on the pricing model that Microsoft is trying to circumvent by its subscription model may be the best thing Apple has ever done for Microsoft. I can't begin to tell you the number of users I have met or know that would forgo Windows in a heartbeat for true Office fidelity on their iPads.

Add a Logitech Ultrathin keyboard cover and Office 2013 to an iPad, and you have a credible, sub MacBook Air size lappad/tabtop. Crazy, but true.

LemonSaucy
on Jan 11, 2013

The latest Office is so bleached colourless it must have been designed by a die-hard of the Albino School of Minimalism. I used it about five minutes then stopped.

I literally cannot stand the visual featurelessness of it, so I'm just going to stay with Office 2010.

In other words: Thanks but no thanks, maybe next time.

Funny, but I'm saying that about Windows 8 too - go figure!

pthurrott
on Jan 11, 2013

There are two gray color choices too. I use the darkest one.

LemonSaucy
on Jan 11, 2013

That's when I uninstalled it. I went looking for another colour scheme and all there was offered was flat life-less grey. I felt slapped in the face, thereupon I uninstalled the thing with disgust.

aritting
on Jan 18, 2013

I recently discovered that even though there are a few limited Word background colors the application works nicely with the desktop high contrast themes. My favorite setup for writing a paper is high contrast black desktop with amber characters. Then using Word in full screen makes a long session typing in Word very easy on the eyes and eliminates distractions. In this setup word is completely black screened and the characters are amber. So it looks like Q10, but with all the available features of Word as needed.

inreasonsimage
on Jan 15, 2013

Amen! You are absolutely correct. What the Metro design language is going to do to the sales of Windows and Office isn't going to be pretty. Until a couple of months ago, my family was using Office 2007. We decided to try Office 2013 and after a couple of weeks made the decision to go ahead and upgrade to Office 2010 while we were still able to upgrade to it. My wife HATED the look of Office 2013. And that is Metro's most salient negative: it's unappealing to most women. Women like textures and patterns and gradients. You know chrome... The reason iOS devices have sold so well is because of women and men trying to impress women. With the arrival of iOS devices, for the first time women embraced computer technology.

SamR
on Jan 11, 2013

Sounds really good Paul, all we need is for the price to be right.

By the way, Apple got their revenge about the sub standard Office on the Mac. iTunes !! A particularly cruel response.

thefivetheory
on Jan 13, 2013

Really? Office 2013 sucks... because of the lack of colors? Putting color choices ahead of utility when evaluating a productivity suite makes a ton of sense.

Ivar
on Jan 15, 2013

What you are saying sounds right, but the choice is themes is limited not in the number of themes but because the existing themes are hopeless. In 2010, the blue and silver are too bright and contrast-less, the black is nice but obscures the usefulness of the calender. Surely the personas themes in FF etc are over the top, but a few decent comfortable themes for Office are no luxury.

navarac
on Jan 13, 2013

As has LemonSaucy - gone back to Office 2010. Office 2013 is just too many changes for change sake, with no advantage. The colour "Grey" just sums it up, really.

red77star
on Jan 13, 2013

Office 2013 is another example of how used to be great product is going wrong direction. Not sure why MS is wasting time on ARM version of it cause ARM days are over, will be killed by much more efficient Intel and AMD x86-x64 CPUs. Speaking of Office 2013 it is just like Visual Studio 2012, absolutely terrible UI. Unfortunately i am force to use Visual Studio 2012 and that thing destroys my eyes.

Daniel D
on Jan 13, 2013

Where the subscription model falls over for me, at least with Microsoft's offerings is the pricing. They are consistently way too high in both their pricing and their expectations of just how compelling it is to the average mortal to have a new copy of Word or Excel. Truth is most consumers couldn't care less. The last three or four iterations of Word and Office will do everything people want and they've already paid for it, or the boss did or they got the tax write off on it, or they got it at college really cheap, so why bother getting a bill every month for what?

This is where we usually get the proponents using the price of a cup of coffee metaphor as if that makes it somehow irresistible. Umm no it doesn't. An old copy of Office you've paid for AND your coffee each day is more compelling.

Bottom line is like Azure. It’s not a bad idea, but the pricing model is killing it.

If they want everyone to ditch their paid copies of Office and go to subscriptions, then they need to make Office a dollar a month or four dollars for the year. No I am not kidding. If they can't make the sums work on the Apple iTunes model for consumers (not business), where Office becomes effectively throw away money and no one cares therefore about the cost, then they might as well write this effort off as well. I know that proposal initially sounds absurd, but you have to overcome the fact that Microsoft are trying to sell to people something they already have and have zero emotional engagement with. New iPhone.. yeah lets queue up. New Office out? So what.

Actually this is a problem for Microsoft all over its business divisions. They want to get hip, but their pricing model is very old school. Shareholders are holding the companies innovation and growth to ransom, as they won't forfeit the profits now, to grow the business and secure Microsoft's future as a large player, so Google and Amazon nibble away on the low hanging fruit and Apple takes a chunk out of the premium consumer market. Microsoft is left in the middle with products that aren't aspirational to the Apple led consumer and too expensive for the Android consumer.

JimP
on Jan 15, 2013

Paul,

I believe I've heard you claim that the ribbon makes it easier for users to find features. Do you (or anyone) have data to back that up?

Please or Register to post comments.

IT/Dev Connections

Las Vegas
September 30th - October 4th

Paul ThurottYou'll have the opportunity to experience:
• 120 Technical
Sessions
• Networking with Peers
• Expert Speakers


Come See Paul Thurrott & Mary Jo Foley in Person!

Register Now

Office 365 InfoCenter

Get the latest insight and info from Paul

Read Now!

What I Use