Google Inches Ever-Closer to a Usable Office Alternative

Google Drive's web-based presentation solution picks up offline support

 

On the eve of the launch of a major new wave of Microsoft Office products and services, Google has announced a major update to its bare-bones, web-based presentation package Slides. Now it can be used offline, making this service usable on Chromebooks and other computing devices while offline.

No one who has used both Microsoft Office/Office 365 and the Google Drive web apps (Docs, Sheets, and Slides) would ever try to claim that Google’s solutions are “superior”. But the issue for Microsoft is whether Google Drive is “good enough,” which it’s arguably becoming. And it’s certainly a “simpler” solution in that having less functionality is of course simpler.

But as web-based apps, Google Drive has always suffered from a very basic problem: They’re not designed for offline use, so you must have an Internet connection to view, edit, or create documents. But that’s changing. Last June, Google announced offline support for Docs, its word processor. And now Slides is also available for offline use.

This functionality is key for making Google Drive an acceptable solution for most users, and it makes Google’s semi-ridiculous Chromebook initiative. But such a device makes a lot more sense when there are truly useful apps available, especially when they can be used offline. (Google Drive offline access isn’t just for Chromebooks, of course: You can enable this support with Chrome on your PC too.)

Compared to Google Drive, the Office 2013 wave offers many advantages, but it’s fair to note that what Microsoft continues to ignore is the need for a free web-based office productivity suite that can be used offline. So while Office Web Apps continues to be a superior offering to Google Drive overall in this coming update, it still will not offer offline access. This is something that individuals can get for free with Google Drive Docs and Slides.

I’m not suggesting that Google Drive is thus preferable. It's not. But this is a functionality gap that Microsoft needs to address.

Discuss this Article 23

saqrkh
on Jan 23, 2013

Agreed. They need to bolster Office Web Apps (i.e. allow people to view pages on docs whilst working on/editing). For now at least, Microsoft has a solid brand with Office, it needs to extend that brand to the very realm Google is beginning to dominate, i.e. cooperative work on the cheap.

prettyconfusd
on Jan 23, 2013

Do the Office Web Apps (and Outlook.com) support Chrome OS?

If not it might be an idea for them to bring that support sooner rather than later, the new Chromebooks have been #1 on Amazon UK's laptop sales the past few weeks.

Sterling
on Jan 23, 2013

Chrome OS is basically Chrome the browser but in a dedicated laptop and Office Web Apps (and Outlook.com) support Chrome the browser, so my guess is that Office Web Apps (and Outlook.com) support Chrome OS.

DBSync
on Jan 23, 2013

Everyday I see people choosing not to use Office. Unless they are forced to (i.e. required to).

I think Paul is right about "good enough". If you do an inventory of what you use in Word, most modern text editors accomplish those. Google Docs is probably good enough for most people.

There are a couple of features where Word is still the go to solution. Track changes and long documents/books.

rx78
on Jan 23, 2013

Out of curiosity, how do you know when someone "decides not to use office"? I think office is a professional tool and industry standard for documents very much like Photoshop for images. I never decided not to use Photoshop, but as not-professional mostly use free alternatives, like Paint.NET, Gimp and few others. But professional designer will most likely use ridiculously expensive Photoshop. Same with office - any workspace I get in touch with uses MS office as standard for documentation. I'm getting word documents and spreadsheets by email regularly, people won't even think "can he open this file format?" - they expect me to if this is a business matters. To write down recipes I would sure use Google docs. Or notepad.

zorb58
on Jan 23, 2013

Many third party word processors are able to save as .docx/doc now so that is kind of a moot point, rx78. That said, I agree with him when he says MS Word is still the standard. I haven't personally seen anyone reject Microsoft Word in exchange for an alternative besides those few absolute Mac fanatics that insist on using Pages.

rx78
on Jan 24, 2013

Yes, but unfortunately this only works with very basic documents. Even modestly complex will often loose formatting and look like crap. Every time I try to modify document with open/libre etc. I end up rolling back. Creating simple document works, but still no guarantee it will look exactly same when opened in Word. "Good enough" - maybe.

dregourd
on Jan 23, 2013

Wordperfect
Continuing to play this game, the once king of the world combination Windows+Office can become a new DOS+Wordperfect. Mobility and simplicity are now the key needs for most of us.

Obvious_Ninja
on Jan 23, 2013

Apple has offered there "Office Alternative" for years. It's not bad, but it's not office. Most serious users use Office even on Macs. Just using this as a comparison. Google Docs may work in a pinch but no one is going to use this exclusively for business. Still, it is worth watching.

zikifer
on Jan 23, 2013

I think another problem is perception. When most people hear "Office" they think of that giant program that probably came pre-installed on their PC. MS really needs to start marketing the Office Web Apps to normal everyday users. "That clunky old Office 2007 is so... 2007. Meet the new Office, and access your documents from anywhere."

Ian Ray
on Jan 23, 2013

Can you provide some specific examples of how "No one who has used both Microsoft Office/Office 365 and the Google Drive web apps (Docs, Sheets, and Slides) would ever try to claim that Google’s solutions are “superior”."?

I have used Google Apps, BPOS, Office 365, and the new Office Web Apps extensively. For some things I prefer the new (non-Office 365) Office Web Apps. IMO, the advantages of Office Web Apps are:

* Fancy graphics (e.g. neat moving selection in Excel)
* File fidelity with Microsoft formats (editing is held back for items which formatting would fail on which is not something Google can do as Google is not trying to sell a desktop version)
* Slightly better presentation software although Google is clearly giving them a run for their money on this.

Disadvantages:

* Excel Web App cannot yet create pivot tables.
* Word App does not autosave
* The apps cause browser crashes semi-frequently compared to Google Docs, likely due to the fancy graphics
* No graphics tool
* Lack of third-party integration with meaningful SaaS tools

Most everything else is comparable. The key thing I see in people who conclude that Office Web Apps are superior is the file fidelity with the desktop version of Office. To some people, that is the beginning and the end of what a Web-based office suite needs to do: play well with desktop MS Office. However, desktop functionality says nothing about the quality of the individual web apps. Most of the features touted by Microsoft are things that require desktop Office and are not really features of the web apps themselves.

Weighed by what can be accomplished through the web apps alone (without including desktop Office), Microsoft is playing catch up. Every time Google moves the bar up with features like offline presentations, Microsoft has to work that much harder to reach feature parity. I think Microsoft can and will catch up, but I also think that Microsoft will hold features back from web software for as long as they can still profitably sell equivalent desktop software. In some ways, I am rooting for Microsoft to make the move as I like a lot of their new software (InTune and Windows To Go, for instance), but part of me feels that the mantra to keep selling desktop software will sabotage cloud strategies.

I realize that most of the world is using desktop MS Office suite currently so integration with MS Office is a big plus. I also try to keep in mind that everyone used to use terminals, Wordstar, Lotus 1-2-3, and Wordperfect. Things change and appear to be changing very rapidly considering the expansion of Android, the decline of the desktop, and rise of specialized computing appliances.

pthurrott
on Jan 23, 2013

No, I'm just going to let that assertion hang out there as the obvious truth it is. :)

Ian Ray
on Jan 23, 2013

I am all about data and often feel that a lot of what goes into people's opinions is emotion and subjective... the "obvious truths" vs. evidence-based conclusions. It seems whenever I press the issue with anyone saying MS web apps are superior, the main reason for the perceived superiority is interfacing with MS Office.

I keep hoping someone will mention a killer feature of the Microsoft web apps that will actually boost efficiency. One feature I read about was the ability to sort email alphabetically which seems more about maintaining a comfort zone for inefficient people (which can be a valuable thing in some circumstances).

pthurrott
on Jan 24, 2013

That's nice. I've used these things extensively, yes, including Google Docs, and OWA is indeed "better." What I wrote is accurate: The issue here is whether Docs is "good enough" for most people. Clearly, we're getting there.

K2NNJ
on Jan 23, 2013

Google Docs/Apps may not be "superior" but it's simple.

pthurrott
on Jan 23, 2013

Absolutely.

papamoto
on Jan 23, 2013

I recently went to "tech night" at my kid's high school. They have switched to using Gmail and Google Apps for their email and productivity apps. The thing that really surprised me, was that through all the tech demonstrations: how to look at the school calendar, email addresses, how kids submit their homework, how they make presentations, etc. the word "Microsoft" was never mentioned. Instead I heard about Prezi, Dropbox, Gmail, and other online cloud-based apps.

When the subject of what "computers" were used in the classroom, it was either tablets (mostly iPad) or Chromebooks. They especially like Chromebooks since in their environment they are always connected, require little administration, and with the switch to Google Apps they simply don't need PC's.

The iPad was the primary tablet, the reason being that in the classrooms where they were used, those classrooms each had an Apple TV connected to the projector. Hand out the iPads and when it is your turn show your presentation or homework you just connect your iPad to the Apple TV and it is displayed.

Fleet Command
on Jan 23, 2013

Google Apps has two thing that Office Web Apps does not have: Innovation and great tech support for average users. So, yes, I believe it has the potential to eventually replace Office Web Apps.

Microsoft has shown some very remarkable examples of innovation in the past (my personal favorite example is information bar in Internet Explorer) but overall, Microsoft is not an innovative company.

pthurrott
on Jan 24, 2013

I mean no offense. But "innovation" is not a "thing" that Google Apps has, that OWA does not have. That's ridiculous.

Google Apps is a very basic solution. It's fine for many people, yes, which is why I posted this. But it's not even slightly innovative, not that that even makes sense. It's a web-based word processor.

Fleet Command
on Jan 26, 2013

No offense taken, sir. We seem to have a difference opinion; i.e. I respectfully disagree. That's all.

ad24
on Jan 24, 2013

I am a huge fan of Excel, Nothing can replace it on desktop, nothing. However, when online, I prefer to use Google Spreadsheet instead of the web version of Excel because Google Spreadsheet has a few little but time saving features (i.e. select some cells and the sum is shown in the lower light corner, cells used in a formula are shown visually when editing the formula, it support comments within cells etc.). The desktop Excel has had these features for decades - Google copied them but MS failed to implement them in its own app. Funny!

This is MS's game to lose. Many people like me use MS Office on desktop and Google Docs online... As Google Docs gets better and better I guess more and more people will be able to live without MS Office. So it is must for MS to decisively beat Google Docs but it seems they do not see it that important.

Ian Ray
on Jan 24, 2013

That's nice ad24, but isn't Office Web Apps lack of key features "better"? This is an "obvious truth" that doesn't need any evidence to support it.

pthurrott
on Jan 24, 2013

This is quickly devolving into non-helpful territory.

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