Office 365: Notes from the Launch

I attended the Office 365 launch today in New York. There were no surprises--I guess I was vaguely hoping for a last-minute surprise along the lines of a stripped down, free version of Office 365 that would answer the "what about the free version of Google Apps" question once and for all--but this is obviously a huge milestone, and one that will indeed put Google Apps in the rear view mirror for good. In fact, depending on how you measure things--overall number of users, paid users--that may have already happened. So much for the "late to the cloud" storyline.

I'm going to review Office 365 soon, but let's just cut to the chase and admit it's really, really good. So good, in fact, that I'll be moving off of Gmail this year and using Office 365 instead. (There are some unresolved questions around how/if I'll split home and work email services and so on, but that's sort of a side issue. For now, you can (or can soon) watch the Office 365 launch web cast, read the press release, or check out my news article from this morning, which links to the various Office 365 pricing schemes for individuals and small businesses, and for mid-sized businesses and enterprises.

With regards to today's press conference, there wasn't anything truly new, but there were a few interesting bits that I think bear mentioning:

Office 365 partners. While Microsoft will offer Office 365 directly to customers in many places, it is also "packaging" Office 365 so that partners can offer the service--often bundled with other services--directly to customers in various markets. You can find a list of Office 365 partners on the Microsoft web site (inconveniently in Word format), but scanning the list, you'll see a lot of big, trusted telco companies. In many cases, these companies will help customers adopt Office 365 in places where it would otherwise not be possible because of regulatory reasons (like Germany) or where Microsoft simply doesn't offer the service directly.

$6 per user per month is the minimum for individuals. (Enterprise customers have access to plans that range all the way down to $2 per user per month, but those plans are for email-only, web-only account types.) So if you're comparing Office 365 to Google Apps, the cost differential is either $72 a year (compared to the free version of Google Apps) or $22 a year (for the paid). Is Office 365 worth the extra $22 a year? Duh. Should Microsoft have offered a limited, freebie version to compete with the free Google Apps? Yeah, I think so.

This is a big deal. The collaboration and web features from SharePoint and the new presence and communications features in Lync are largely unknowns outside of big companies. So this stuff is going to be shockingly good for most people. My advice is to at least give it a shot. You can get a 30 day free trial at the Office 365 web site. You should do so. (And people who were on the Office 365 beta now have 30 days to make a decision to buy.)

Discuss this Article 7

briandarroch
on Jun 28, 2011
Paul, What version of Office 365 are you going for? It appears that Microsoft aren't enabling https for the Small Business version! This also means that SharePoint wont work with Windows Phone. This is just insane
itsatony
on Jun 28, 2011
If I understand this correctly, all the main functions (document sharing, co-editing, free email handling, outlook integration, ...) are available from live.com for free, right? If correct, then the only new service a small company might need is lync, and there are free alternatives for that as well. Especially skype does everything except for video-conferences (and who needs that!? voice and screen-sharing are easily enough and most people prefer not to be seen in conferences) for free, and basically everybody already has a working network there. So, is it really a good deal for a small business/startup ? And on a side-note: if it was included in the bizspark program, we'd use it ;)
Anonymous
on Jun 28, 2011
I've been trialing Office365 during beta, and while I love the capability of this service, I have found two problems i'd like to raise. The first is of security, in that Team Site (the hosted Sharepoint solution) does not use SSL. This makes all data transfer of your sharepoint lists and document libraries insecure. The second is the limited capability of the public facing website. I can partially understand the need to keep the team site separate from the Website, but I don't understand why you can't use web parts on these pages (note, Sharepoint Designer does allow creating web part pages in the Website, but the web interface cannot edit them and the pages do not use the same master page). Paul, i'd be interested in your thoughts on SSL in Sharepoint. Regards, Stephen (UK).
Anonymous
on Jun 29, 2011
A few questions -- With the $6 plan, I couldn't find how much SharePoint space is granted. Is it part of the 25 GB for email? Is there SharePoint space at all? If you're primarily interested in using SharePoint to share office docs, is there any advantage over SkyDrive? (Other than the fact that you can use SharePoint with WP7 today, while with SkyDrive you have to wait until Mango comes out.) Does Lync's desktop sharing support non-Windows platforms? There's always one weenie in the meeting who's using a mac... Thanks!
Anonymous
on Jun 29, 2011
Interesting article @ infoworld (Don't be fooled: Office 365 is basically useless on mobile: http://www.infoworld.com/d/mobile-technology/dont-be-fooled-office-365-b.... Google Apps (and Zoho) may have limitations but it seems that they can be used on more browsers and mobile devices. Will Microsoft update 365 to address this? Not just email but the productivity apps.
mbedan
on Jun 29, 2011
Interesting article @ infoworld (Don't be fooled: Office 365 is basically useless on mobile: http://www.infoworld.com/d/mobile-technology/dont-be-fooled-office-365-b.... Google Apps (and Zoho) may have limitations but it seems that they can be used on more browsers and mobile devices. Will Microsoft update 365 to address this? Not just email but the productivity apps.
jasonamartin
on Jul 1, 2011
Paul, First, love the WW show! I setup a trial of Office 365 today and love it so far. Until now, I have been using Postbox, which you mentioned on your show recently, OpenOffice and Google products, such as Gmail. I'm liking the flow of Office 365 and getting more "in the cloud" is a plus. If this love affair holds true, I'll be gladly paying the $6 monthly charge and dumping my usage of those other applications. Love your work and hope to see more about Office 365 from you in the future. @JasonAMartin

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