With the launch season for Windows 8, Windows Server 2012, Windows Phone 8, and Microsoft Surface finally behind us, I’m looking ahead to 2013 and the next steps in Microsoft’s bold transformation from software giant to, in its words, a maker of devices and services. The firm is often derided for not moving quickly enough—to be honest, I’ve taken a few spins on that bandwagon myself—but that’s certainly not the case now. Indeed, I’m wondering whether Microsoft’s customers are moving in the same direction, let alone at the same speed....
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