Five Surface Devices Microsoft Should Make in 2013

If Microsoft is serious about being a devices and services company, it needs more devices. Here they are

Microsoft’s Surface made a huge splash in 2012, but was largely disappointing because the initial model, based on ARM, offers limited compatibility with the applications and hardware people still use and the more powerful version, Surface Pro, won’t ship until the very end of January. But Microsoft needs to double-down on Surface in 2013, and dramatically expand the lineup. Here’s what I’d like to see.

To be clear, for all the negativity around Surface with Windows RT, which has sold well under expectations both inside and outside of Microsoft, this device is rock-solid from a design standpoint. I’ve previously described the look and feel and build quality of this device as being on par, if not better than, anything that Apple makes, and have compared it to a non-existent “Pro” line that Apple could (and should) sell to prosumers.

But today’s Surface with Windows RT is only the start. And while we eagerly await the fan-laden, single USB device that is Surface with Windows 8 Pro, I think Microsoft can do more. A lot more. And here’s what I recommend the company get to market in 2013, with each device expanding Surface into lucrative markets, bringing along the vaunted Surface look and feel and build quality to each. I can’t wait, and if even half of these are sold by this time next year, 2013 could be a huge year for Microsoft’s devices efforts.

Surface Xbox: A consumption device for games and media

As Microsoft’s media ecosystem improves in an admittedly weak-kneed way, the firm should consider a 7-inch consumption-oriented tablet to compete with the market leaders in this segment: The Samsung Galaxy Tab 2 7.0, Google Nexus 7, Amazon Kindle Fire HD, and Apple iPad mini. This device would work as they do, providing access to first- and third-party media services such as Xbox Games, Xbox Music, Xbox Video, Amazon MP3/Instant Video/Kindle, iTunes, Barnes & Noble NOOK, and so. Given the form factor, this is one area where an ARM-based device might actually make sense, and my recommendation is to kill off the Surface with Windows RT with the Clover Trail-based device mentioned below. Another excellent idea for this product, which would justify the Xbox branding: Make it compatible with Windows Phone 8 apps and games: Now we have a product that really makes sense.

Surface with Windows 8 (Core): A Clover Trail tablet

Microsoft should replace the Surface with Windows RT in 2013 with the Surface with Windows 8 Core, which would be based on Intel’s Clover Trail platform (or newer), delivering the same fanless form factor and battery life as the current RT product but with dramatically better software and hardware compatibility. This one is a no brainer.

Surface Ultrabook: For mainstream PC users on the go

Microsoft should deliver a full lineup of multi-touch-based Ultrabooks—in 11-, 13- and even 15-inch versions—that will compete head-to-head with Apple’s MacBook Air and MacBook Pro lineups. Each should ship with high-resolution screens—1366 x 768 for the 11-inch version, 1600 x 900 for the 13-inch version, and 1980 x 1080 for the 15-inch version—and each should feature Intel chipsets and run Windows 8 Pro.

Surface All-in-One: For mainstream PC users at work and home

While the desktop PC market is shrinking, one area is growing, and that’s all-in-one (AIO) PCs that are modeled on Apple’s iMac. Here, Microsoft should deliver 23- and 27-inch versions (with 1920 x 1080 and 2560 x 1440 resolutions), wireless keyboard and mouse, and superior expandability. The screens should be dramatically mobile, so that you could bring one down towards your lap and type on it like a giant piano keyboard.

Surface Phone: Microsoft’s only chance against Android and iPhone

If Nokia has shown us anything this year, it’s that they lack the leadership and capacity to take Windows Phone to the next level. So in tandem with Microsoft purchasing the important intellectual parts of Nokia as that firm inevitably disappears, the software giant should also release its own lineup of Surface-branded Windows Phone handsets which would feature quad-core processors, 32 GB of onboard storage with microSD expandability and come in 4-, 4.5-, and 5-inch “phablet” screen sizes, all offering 1280 x 768 resolutions.

Commonalities

So what marks a Surface device? Aside from the afore-stated look and feel and build quality aspects, each of these devices would share a number of interesting commonalities under the hood. Each is based on solid state storage, with the complete removal of hard disk-based storage from the equation. Each is essentially a sealed box, like an appliance, with only minor concessions to internal expandability, a move that will improve the devices’ thinness and lightness. Each is designed to be best of breed in the market in which it competes. And each, together, forms a cohesive family of products with consistent hardware and software design that will win over customers from other platforms.

You can do this, Microsoft. It’s time.

Discuss this Article 57

Rambaldi
on Dec 23, 2012

Completely agree with you on the Surface Phone. Previously, I was very much against Microsoft doing this, so as not to harm Nokia and leave them a last chance, but, given Nokia's utter inability to market their phones (they create what is arguably the best current smartphone, only to produce it in infinitesimal quantities and distribute it Under convoluted exclusivity agreements, losing all opportunitiy to build a significant market share in the process), I've completely changed my mind about it and think that Microsoft should go all out with Surface Phone. That, or else write off the whole thing once and for all.

bballplayer
on Dec 23, 2012

One other device comes to mind. How about a Surface Pro Book (like the Asus Transformer Book). Keyboard should be made of same VaporMG, have plenty of USB 3 ports, etc... In fact...it would be awesome if it used the Surface Pro tablet and it just performed as a dockable KB with battery and full suite of ports. Best of both worlds!

bdegrande
on Dec 23, 2012

The Surface Xbox is absolutely the Surface I am waiting for, and I'm not even a huge gamer, I just far prefer the smaller form factor. My next iPad will be a mini and I am currently using a BlackBerry PlayBook as this sort of consumption device, but Windows RT could do the same thing with potentially much better apps.

I am skeptical of any tablet running full Windows 8, I think it's just too big an OS. I am not sure what Core refers to, perhaps that can get it down to a more suitable size, but I think this sort of thing will make more sense for Windows 9. for the time being RT may be a useful stopgap.

DaveLessnau
on Dec 23, 2012

A gaming-level docking station: this should contain a user-swappable, full-sized video card, and a full set of ports. You use your fine consumption-type tablet as you wander around. Then when you're ready to do some work or some real gaming, you drop the tablet into the slot and you're set to go.

shark47
on Dec 23, 2012

Nokia and HTC may not have taken the windows Phone to the next level, but what makes you think Microsoft will? Even if it is a great device, I don't expect the Surface Phone to sell in large numbers. Microsoft is no Apple, which can take a disappointing device like the iPhone 4s and turn it into a blockbuster hit.

WaddlzInMn
on Dec 23, 2012

I would like to see the Surface with the Atom chip as well (an even more powerfull one that would allow for USB 3.0 and more than 2GB of RAM would really be nice). RT is a non-starter for me. I want to buy a win8 tablet with removable keyboard, but the options for that form that are currently available are pathetic. The Samsung ATIV would have met this need, but the reviews are terrible. The HP Envy x2 looks a good option, but aren't available (and bit pricey), the ASUS looks great, but again really expensive. In short, more hardware options are needed.

gwydionjhr
on Dec 23, 2012

Two comments on the 7" Surface. First off, they should DEFINATELY take Office off the table for this device. Make it as pure a Metro experience as possible, and it would help keep the cost down. Secondly, just a personal wish, I'd love to see the device with an IR light so it could double as a universal remote. Consumers pay $500 for a touch(tiny)screen Harmony remote. $3-400 for an 7" Surface that could do the same thing would be a no brainer, even if Logitech wanted $50 for the "app". As most of the IR codes are available open source, I doubt it would be that difficult for a 3rd party to get an even better priced app into the marketplace.

tboggs13
on Dec 23, 2012

I want a Surface tablet that can be docked and connected to two monitors. It would include at base, an Atom processor with USB 3, Displayport support, 4gb ram and a Wacom Active stylus.

Then it would have the option to upgrade to an i5. I think I could deal with the atom if it just supported better I/O options.

I don't want much, just everything. Maybe next year.

geeko
on Dec 23, 2012

Paul is as cluless on the mobile phone industry as alwayst. Without a global distribution network like that of Nokia's, MS will not gain even half a percent of market share. Selling phones is not like selling PC's. Nokia sells round 80 million of them in a quarter, and they ain't doing that through Best Buy or with mere intellectual property.That capability has taken 15 years to build.

Come on Paul. You can do better. MS alone will never save WP. I think no-one will. 2012 showed WP is doomed.

pthurrott
on Dec 23, 2012

Try to make a point without being a dick.

Nokia is circling the drain. Windows Phone won't save them. And they will not save Windows Phone.

weetigo
on Dec 23, 2012

I don't get how you say they are circling the drain. The stock price is up; the market seems to be rallying behind them. The analysts are reporting sellouts in markets around the globe. WPCentral says web viewers are up 100% in the last couple months, ad companies are reporting 400% higher impressions. Analysts are reporting that store stock levels are going up to match demand. Plus the 620 is coming out next month which I believe is going to be for WP8 sales what the 710 was for WP7 sales. To me this is the opposite of circling the drain.

worleyeoe
on Dec 23, 2012

Um, the 710 wasn't a huge seller. The 620 only has a 3.8" screen which is big enough, but it should be priced closer to $200 off contract. And they need a similar device that's similar spec for about $250. And all of the new found budget devices, 510, 620, etc., should have been on the off contract carriers like T-Mobile, Cricket, MetroPCS, etc. yesterday. MS and Nokia will NOT grab significant U.S. market share without a bottom up approach, meaning pre-paid.

GoodThings2Life
on Dec 23, 2012

Are you as just as clueless as you claim Paul to be? I disagree with a couple of his points, but the overall message is and has always been spot on.

If anything, I've seen far more interest in Windows Phone in the past month than the past 2 years. When people see my Lumia 920 (red), they take notice and ask about it. Are they buying? Not every time, but where people used to say, "What's that?" Now they're asking, "Is that a Lumia" and "How do you like the new Windows Phone?" That's definitely progress, in my opinion.

Harry Buttle
on Dec 24, 2012

Yeah, if only Microsoft had some sort of distribution system that allowed them to deliver physical software packs to about 1.5 billion PCs across the globe, that might just do it...

roncerr
on Dec 24, 2012

:)

petrol
on Jan 10, 2013

Nokia doesn't sell 80m units a year; you're about a year behind the curve as their volumes continue to drop. Last quarter, it sold 4.4 Lumias, 9.3 Ashas and 2.2 Symbian x 4 = 64m. Plus, what matters is that they lose tons of money, hence Paul betting that Nokia is circling the drain. It's like the old saying, "We lose money on every sale, but we'll make it up with volume!"

I think many underestimate the power of a singular brand marketed aggressivly. GM used to have something like 8 brands; no wonder they didn't stand out with consumers. Windows marketed under the Surface banner will create more consumers who remember it. My brother and mom have no idea what a Lumia is, but they know Surface, just as they know iPhone. A phone sold under a unified brand that is marketed well will do better than a Nokia.

CoryW
on Dec 23, 2012

Surface phone with the same quality as the RT would be amazing. I want one!

One thing I do like about the application restriction of RT is that it prevents people from loading all the spyware / bloat / current adware and viruses. I see this everyday, there's nothing like opening ie on someone's PC and having 5 toolbars come up. People just like to click yes or I agree to everything. Lol

GoodThings2Life
on Dec 23, 2012

Exactly. Dumping all the compatibility bloat will REALLY help Microsoft moving forward, but it's gonna take some time for it to be practical.

mp
on Dec 23, 2012

Paul - I'm disappointed - please revise your last comment - you're lowering the tone on your own website!

pthurrott
on Dec 23, 2012

Don't be. I call it like I see it. No unicorns and rainbows here, sorry.

GoodThings2Life
on Dec 23, 2012

Some questions/comments...

1. Surface Xbox ... EXACTLY. Strip out Office and the desktop, and call it RT "Core" or whatever. This is media playback only.

2. Surface Clover Trail ... Seems like a logical upgrade path, include better cameras, NFC, GPS, and mobile broadband.

3. Surface Ultrabook ... Definitely agree, but why the hell would they downgrade the displays so much after pushing Surface Pro with 1080p resolution? Bigger screens should continue to be 1080p or better.

4. Surface Phone ... I think it's a good idea to establish this as a "Nexus" style phone. Pure Windows Phone 8, yadda yadda. However, I completely disagree with you on the facts about Nokia. Their stock is up, factually based on specs their products are fantastic (leaving personal tastes aside), and they've sold at least 3 million of these to carriers (to customers, who the hell knows) with another 2 million on order. These things are finally selling like hotcakes. I've had so many people asking me about mine since I got it at launch. Random people, coworkers, family, friends, etc.

Anyway, I agree that Microsoft needs to get more "Surface" and "Xbox" products on the market next year, and they have some great opportunities to do so.

But for now, Surface Pro looks pretty damn good, battery life questions not withstanding... and if battery life is at least 5 hours (low ball), then I will still be picking one up.

AngryNil
on Dec 23, 2012

I too agree with his suggestions, but not with his reasoning for the Surface Phone. I don't see why Paul says Nokia is unable to execute on Windows Phone, and I raise this question to him - what can Microsoft do that Nokia can't? Nokia has more distribution channels, better mapping, and more expertise in: optics (remember the Surface has terrible cameras), screens (the Surface has a bad screen), and mobile hardware in general. I don't see a thing that Microsoft itself can bring that can better Nokia... except for making the phones lighter. And weight isn't the factor that is holding Windows Phone back.

There is no Nexus to establish here - first, Android's Nexus line are a joint effort between Google and manufacturers, similar to the "signature line" of HTC. Windows Phone does not suffer from heavy customizations like Android, and a Nexus device from Microsoft will in fact have worse software, since they won't have exclusive applications.

delesh
on Dec 23, 2012

MS should focus all efforts on just a few products to start. They need to come up with at least one "must have" product. As you said, if they leveraged their Xbox line they would capture a large audience right off the bat. The device should have a GPU that blows every other tablet out of the water and perhaps incorporate something like Gaikai online gaming or some sort of kinect feature built in while also serving as an Xbox 360/720 companion device. It basically needs to revolutionize portable gaming and make the xbox tablet a must have device for gamers. As it would be a Windows 8 tablet it would also help push that ecosystem and allow kids to use the tablet for school work or social media.

I think they can combine the ultrabook and tablet lines you listed into a lineup of transformer type devices. The option of touch cover for those who need extreme portablility or the ability to dock into a keyboard clamshell with extra storage and extra battery life would eliminate a lot issues as it gives options for people to customize the portability/power/battery life equation a little. It might be interesting to have a hybrid type of device that has an atom type chip in the tablet section and a core processor in the keybord and/or home dock. Long life on the go and power when you need it as well as the ability to upgrade the dock as more powerful processors are released.

I also think MS should somehow incorporate the kinect controller into all surface devices and come up with an amazing way to interact with devices. Touch screen was the revolution Apple pushed. Maybe devices that understand you through kinect can be Microsoft's. If they can come up with something amazing in this field it can instantly push them to the front. The point is to focus on one or two device lines that are truly revolutionary. Put the all-in-ones on hold for now. After you see some success with those you can expand.

As for Windows Phone, I agree, Microsoft needs to build their own hardware. The market is open to a beautiful new phone/os combination. People are starting to want something different from Apple and Android. But again, it needs to have a defining feature that pulls people in. I think they can leverage the Xbox content as above and perhaps the Perceptive pixel technology with the pen input like the Samsung Note series. I think they need to focus on the larger end of the screen size with around 5"+ displays. The market is moving more toward this size as people do more on their phone and need the real estate. Bottom line though is that they have to make a major push in their OS. There are many features that should have been in the Windows Phone 8 lanuch that weren't done in time (notification center). This can't happen. We saw what happened to Apple when just their Maps app wasn't ready for primetime. Microsoft really needs to buckle down and bring their OS not only up to par but become the leader in innovation for their Mobile OS. They need to hurry because it seems that Apple has made some changes and their next offering is likely to bring back some of that Apple magic.

Pass2399
on Dec 24, 2012

You nailed it. Nice summations on what future directions are clearly present and available within Microsoft. Yes, to your following:

Kinect features everywhere. Combine the ultras and tablets into one transformer type device. Split processing units as hybrids and if Intel can’t live in the real world, then probe AMD. The hardware direction for MS is a no brainer and the vendors have embarrassed them …Surface proved that MS can do it. You left the best for last and that was a needed direction (MS needs an Art Division) toward Perceptive pixel technology with pen. Breathe new life into that killer app called OneNote. And yes, that means integration into Samsung Note II (III) territory. Yep, that phone should start out at 5.5, 6.0 and 7.0. Of course, concerning the latter sizes, they won’t be able to make enough of them. Only one thing I would add…speech technology, and MS is a world leader in this; but, don’t tell anyone, least of which would be anything approaching MS leadership levels.

Wambie
on Dec 23, 2012

Here is my winner device. A Windows 8 Clover Trail 11 or 13" Surface. Dual boots (instantly) into either Windows8 or XBox360 desktops. Allows you to play full 360 games and also works as a second interface (ala WiiU) with an upcoming XBox720. Supports 360 wireless controller and plays "ALL" XBox360 games. Update to XBox360 supports transfer of games installed on hard disk to USB for use on Surface or via external DVD drive. Apple leveraged the iPod market with a phone, Microsoft should look for the same kind of leverage away from desktop compatibility, toward gaming. With more than 60 million 360 users this would be a serious market if they could keep the price competitive say $899 for device that is a PC/360/720 Controller. With Wifi you would also get portable Netflix and everything else you already have other than gaming on your 360. This is an ultimate device.

Wambie
on Dec 23, 2012

I have RT and love it. I have Windows Phone 7 and love it also. Had a hands on with Nokia Lumia 920 and HTC 8x. The Lumia is nice but to big / heavy. HTC 8x is nice but limited memory is a blow. If Microsoft can make a Windows 8 phone as good as the RT I would seriously look at it. But with update 7.8 around the corner my Samsung Omnia 7 will look a lot like the newer phones just missing the grunt and front facing camera plus a few other things. I only use a handful of apps on my WP7 and I am not all that bothered at the moment if a new app on comes to WP8 store.

Maelstrom
on Dec 23, 2012

I'm not yet convinced that sure Nokia is doing so poorly, but if you're right, then so be it. In that case, of course MS should take over the way you describe it.

That list looks appealing for sure!

That being said, I have a couple of questions: while I do agree MS shall move away from ARM and replace the actual Surface with a Clover Trail CPU, why use Windows 8 Core instead of the Pro version? Is that requited in order to obtain better performances?
Now, since a few consumer-related features like the optional Media Center are only available on the Pro version, then shouldn't they be made available on the Core one too?

pmbAustin
on Dec 23, 2012

I have a surface RT, and what strikes me most about it is how badly it wants to be connected. What is really needed are some models with 4GLTE built in. Right now I make due with using my Nokia 920 as a mobile hot-spot, but that does drain the phone's battery... it'd be nice to have the Surface be more "self-contained".

Wambie
on Dec 23, 2012

I have one and love it. Love my iPad mini too. Would love a 7" surface device. 3G/LTE would be nice as an option but I think a phone as WIFI hotspot is probably all most people when mobile. Apple found that 80% of 10" iPads never leave home and as far as power users of large devices who have to be mobile I would say this is a relatively small market in what is currently already a relatively small market. I like them to add 2 x USB3.0 ports before mobile support.

ian.berg
on Dec 23, 2012

If Nokia stock tanks in 2013 then it's reasonable for MS to takeover the company a la Google's Motorola play. Then MS uses Nokia assets to create and distribute Surface Phones. This may be necessary to keep Windows Phone going and growing market share.

wss
on Dec 23, 2012

Paul, let me say on behalf of all who visit your site: you're more than a tech journalist. You 'get it'. And you don't just report the facts, you care, like only a veteran like you can, and it shows. That's what sets you apart from almost everyone and makes you worth reading and listening to, from year to year.

Thank you for this year, and have a happy next one.

Regards,
Ex-Amiga user who has taken the exact same tech path as you. Just what did we do on those computers for all those years before there was the internet?

SamR
on Dec 23, 2012

All good ideas Paul.

What I would like and they may have it already or soon is a solid state (absolutely no fans) Surface full HD tablet type device running a fast Clover Trail SOC with USB3, that has a dock like the touch keyboard has to connect it to your monitor and keyboard/mouse.

So you just gently lay down the Tablet on the dock on your desk or next to your TV and you have a powerful Desktop PC or HTPC. No fans, no wear, low power usage, screen turns off when docked it's almost invisible in PC mode.

The perfect PC/tablet.

daveharruk
on Dec 23, 2012

A device like Surface XBox would be very attractive, but I see it more as a media consumption - e.g. video, music, books, web browsing than for games. There are very few games worth buying in the Windows Store at the moment, and while this is likely to change in time, most people associate XBox with games, and as with RT vs 8, who is going to tell them they can't play their existing games on it? Surface Mini - yes, but don't call it something it isn't.
Surface Phone is certainly not of the question, but Lumia 920 is about as innovative as Surface, and Nokia are actually doing quite well in several markets - e.g. Germany, and Italy where Windows Phone has about 10% of the market now - unsurprisingly, markets where Nokia has better brand awareness than in the US. EU is a bigger market than the US anyway, so I understand why it's not such a huge focus for Nokia as the EU and China. To get over the brand awareness issue in the US, though, there is a good case for selling Microsoft branded Nokia phones in the US.

As for the Clovertrail device, I think this is a great idea, but they should wait for Baytrail for this - after all, very few Clovertrail devices have been released yet, so they should give the existing devices time to bed in and see how they fare in the market. Clearly the OEMs have massively failed to get devices out in time for Christmas and/or price them sensibly and/or market them properly.

Last weekend I saw my first proper Windows 8 convertible tablet in my local John Lewis. It was a Samsung Ativ Smart PC (totally overpriced at £700 by the way) running basically a page from JL's website with an embedded video which told me nothing about what it could do or how it was different to any other device on offer. You couldn't even get to the start menu or charms bar on this device. When I asked the Samsung rep if it would be possible to show me some of the touch based features, he said "no, it's too new". I persisted, but he really seemed more interested in the Android tablets. I said I wanted to see what it was like running some games from the Windows Store and with desktop apps but he said if I wanted to see what the performance was like I should go onto Youtube! People know what they are getting with a laptop, but with these devices they are still relatively unknown, in performance and usability terms - so why anyone would buy any of these new tablets unless they have proper demos (as the Lumias do in store, by the way - as well as the ability to play with real devices). The PC OEMS have failed in a way which should be making anyone who cares what happens to Windows absolutely livid - most have priced their models in a totally uncompetitive way compared to other tablets, failed to get their products out in time for the crucial Christmas buying period (including non Clovertrail tabets - i.e. using parts which have been available for months), and (at least some) still don't get the step change required in hardware designs.

worleyeoe
on Dec 23, 2012

At least in terms of pricing in the phone and RT tablet arena, MS has to get serious on pricing. Currently, Google's Nexus 4 devices are setting the standard for quality design at a value price. Without an aggressive me too from MS, they really have little chance of moving up beyond about 10% market share.

Daelen
on Dec 23, 2012

Great list Paul.

A Surface phone with a similar design and build quality to the Surface tablet would be very nice, but then again I personally think the existing HTC and Nokia handsets are beautiful too. As much as I would love to see this phone, I don't think that the new hardware will do much to change WP8's popularity. I can't see how it will fix the fact that the surrounding ecosystem is not as mature as their competitors.

The clover trail tablet sounds like a more compelling device for most users needs than the existing RT and Pro tablets. I hope they make this one.

My most wanted pick from the list is the Surface Ultrabook. With a good touchscreen and trackpad it could be incredible.

nasherdezno
on Dec 24, 2012

If Nokia stops making Windows Phones, I don't think I am the only person that will drop the platform as a whole and never look back on it again. Only Nokia has kept me in is this far to begin with.

A-tom
on Dec 24, 2012

I think, only improving the modell portfolio isn't enough. The biggest weakness of Microsoft: Microsoft announces, Apple delivers. The best device won't be sold, even with a billion dollar campaign, if it's not available in a big amount, woldwide and a few week after the presentation. How long did it take, till any Surface product was available? Microsoft announced Surface in June and the RT-version was finally available in Oktober, the Pro-version will be here next year at last. How long did it take till the Nokia Lumia 920 was available? The biggest part of Apple's success is the immediate availability of products after announcement. People can buy the products in the 'wow, it's brand new'-hype with a lot of free media attention. If you had to wait several weeks for the new iPhone or iPad, you still got much earlier than any Surface device or the Lumia 920. Microsoft has to improve its distribution channels and its capacitity in production. There you can clearly see that Microsoft is still a software company producing some hardware. The X-Box is a good start, but it is another kind of business. You can sell the same modell for years, there are fewer potential customers and it is getting less attractive, since gaming on mobile devices is getting more and more popular.

henador
on Dec 24, 2012

No argument on the Intel Atom-based Surface. ARM needs to go unless it provides a convenient way to test WinPhone code.

I'm not thrilled with the idea of MSFT getting into hardware but we can't forget that their OEMs also have thriving a non-MSFT software platform: Android. The problems are Dell and HP. They don't have an alternative OS in play so if MSFT gets into hardware significantly, they will suffer.

If MSFT views iOS and Android as truly "grave" threats then the OEM concerns will have to be eliminated. Business is a dog-eat-dog world. I'm not totally convinced that tablets, as they exist now, are more than a fad. If tablets are not a true threat then jettisoning the OEMs would be a mistake.

One thing I'd like to see is MSFT defining an external wireless (or wired) touchscreen monitor spec for phones and tablets. I want to be able to project my phone or tablet's display seamlessly onto an external monitor. For example, just today I was on a day trip and compared the navigation capabilities of my car to my Nokia 920. I would have preferred to use the car's built-in display as the output for my 920 because I liked the Nokia navigation better. My car's touchscreen is larger and positioned nicely but the nav SW is relatively crude. In addition, I could have weather or other data from my smartphone displayed on my car's large screen.

Final note, I want XBox8 to be just another Intel-based Windows device. I can be working on a task on my phone and pick it up when I get home on my XBox8 and then continue on my Win8 tablet/laptop/desktop. Unification is the key.

truthsforme
on Dec 24, 2012

Regarding a surface phone, though it is a good idea, I don't think it'll be the saving grace of the windows phone platform. Nokia will continue to be the best seller in the windows phone space. One of reasons that the windows phone platform hasn't gain so much momentum is the lack of key apps that general consumers ask for - something you've mentioned before. Microsoft managed to get 47 of the top 50 apps from other platforms, but the biggest elephant in the room is still instagram and perhaps hulu - what are they doing to bring those to windows phone? On top of that, around november, when windows phone was at its peak in hype (thanks to Nokia), you walked into an ATT store and played with the Lumia, a few things happened that I'm sure made people choose an android phone or iphone instead. The security thing that holds the phone blocks the camera, so how in the world can people try the camera out? They'll just be let down right there. The camera is a major purchasing decision for a lot of general consumers as they look for 1 device to really replace all the other ones. This is like the best buy/PC situation all over again - which forced microsoft to open up their own retail stores. Next, a lot of ppl will ask if it has their favorite apps, mainly instagram, only to be let down a second time. Lastly, if and only IF they still had the patience to be let down those 2 times without just moving on, they'll probably want to buy the phone right there on the spot only to be told that the phones are out of stock with no clue of when the next shipments will be. How many people can put it up with 3 let downs at the same time before they just say "f**k it, it's just a phone, let me just buy this samsung phone or iphone, at least they have instagram." All of these can't be Nokia's fault, right?

If microsoft were to make a surface phone, it would have to outspec almost anything else out there just to give people a compelling enough reason to switch, close to what Nokia has been able to do. I'm afraid this is something that microsoft wouldn't do. Look at the surface rt being outspeced by the nexus 10 and ipad (4?), yet they're priced equally. Plus, with amazon possibly releasing their kindle phone sometime next year (and probably priced somewhere a long the lines of the nexus 4 or cheaper), will microsoft be able to compete with that? I don't think so. They need to start focusing more on mobile and execute better on this space. In the meantime, Nokia will remain the face of windows phone. When people think windows phone, they think lumia. That's probably not going to change even if microsoft releases a surface phone.

softer
on Dec 24, 2012

Hey Paul
Yeah it would be great to have lots of different devices but let's focus on what will deliver the biggest bang for buck and kick the ecosystem off.

Surface Pro is the key to Surface success and getting distribution right including retail and corporate are important factors. Along with that accessories are important. I expect there are licensing opportunities for the magnetic keyboard connector and MS should be aggressive driving that by example and

softer
on Dec 24, 2012

Hey Paul
Yeah it would be great to have lots of different devices but let's focus on what will deliver the biggest bang for buck and kick the ecosystem off.

Surface Pro is the key to Surface success and getting distribution right including retail and corporate are important factors. Along with that accessories are important. I expect there are licensing opportunities for the magnetic keyboard connector and MS should be aggressive driving that by example and

ad24
on Dec 24, 2012

"Surface with Windows 8 (Core): A Clover Trail tablet. This one is a no brainer." I can't agree more. It is hard to understand that Atom-based Surface was not MS's flagship device. Now they have a beautiful but almost useless RT version and non-tablet (active cooling, 2 pounds, short battery) Pro version. Come on, MS - correct your colossal mistake and release Atom-based surface.

GWLeibniz
on Dec 24, 2012

As a managerial person trying to keep up with the tech world, thanks for your writings Paul. I love your attitude all-round and the lack of unicorns.
And from the perspective of someone trying to command the heights of a global supply chain/distribution I reckon you are right – MSFT takes Nokia, and soon. Maintain the source to sink chain and massive goodwill Nokia has around the world (way more so in emerging markets than in USA). MSFT get manufacturing links and as long as they keep the Finns somewhat autonomous – efficient and critical design/build.

WaddlzInMn
on Dec 24, 2012

There are some really good hardware ideas in this thread. All very usefull device configurations.

What I really want for Christmas is for MS to wake up, read these posts, get inspired, and get to work on making these reality. Then get them to market, quickly! If they build them, we will come.

BrickEngraver
on Dec 24, 2012

1 7" consumer device YES with xBox especially if can be interfaced with TV remote, which is what I would really like since getting to be old man and buttons too small
2 Clover Trail definitely the way to go-Intel's future and I think MS future in devices depends on it. I am still holding out hope that the Thinkpad Tablet 2 might be great first gen device, and we will see it hopefully shortly. Lenovo, at least the TP division knows build quality. USB 3 in future definitely key.
3 Windows phone- Not sure need to write off Nokia quite yet-their build quality is excellent-they have good world wide reputation for that. The fail of the 920 launch if it is indeed a fail, is that they could not produce enough. I think due to wanting to have some positive cash flow for more massive production and probably because of the complexity of assembly. From what I understand, they are producing the 920 in their own factories and not contracting it out as with their other lines. Might be wrong on that. MS could always buy them out or majority ala ian.berg above. But MS should introduce it's own phone designed by them ala Surface, but by themselves they will never save WP platform. They still need Nokia and HTC to survive to be viable in the markets where cost is much more important. MS should like you say concentrate on "best of breed" products; I am not sure WP can succeed without a lot of lower cost options also. They are also trying to sell services also and cannot neglect the lower end where many of those services will be used.

Pretty much agree with all you said as far as products go.

Will be an interesting couple of years. I do not see how MS can move into the future without a viable phone and need stay in the game for the long run.

DaveNestor
on Dec 24, 2012

I think the tablets should be 1920 x 1080 and 7 inch and smaller screens should be 1366 x 768 not 1280. 1366 is the minimum required for full Win 8 experience.

mikegno
on Dec 24, 2012

Paul:

I think you are being a little too US-centric in the Nokia comments. Extrapolating from the US market is a mistake.

Anyone who believed that Nokia would make a big dent in the US market was a believer in unicorns and rainbows :) Android and IOS have too big of a lead, not to mention the death grip the carriers have over what you can buy. While Nokia is making an effort here to keep its name before the financial markets, it's clearly making the biggest push in Europe and Asia where it has plenty of name recognition and goodwill.

You can see that the real growth isn't going to happen for any of the players here. Example: big headlines that Apple had 53% of the phone market. Of course, that is in the US which is all Americans pay attention to. Worldwide, Android is beating Apple badly (75% market share) and Nokia is hoping to pile on, as in the recent China Telecom deal. It is producing many low cost models with which to flood those markets. It is going to compete on volume and price with good quality.

It may not succeed, but it's not game over.

Additionally, I agree with others who have noted MSFT's marketing prowess. While I like Win8 a lot, MSFT has completely dropped the ball on marketing. If Nokia can't market WP, how the hell is Microsoft going to?

pthurrott
on Dec 24, 2012

This topic is not interesting and not to be a jerk about it, but you're being too Euro-centric. Nokia's sales and market share have dropped off the face of the earth and Windows Phone will never get them close to previous levels. This isn't opinion, or US-centricity, it's a fact. But this has little to do with the central point of this article. So let's move on from the Nokia nonsense.

Rudy Grayson
on Dec 24, 2012

While it is nice to come up with ways to improve the Surface line-up, what Microsoft needs to do is improve the existing product offering first. Contrary to what you think, the RT is a total letdown on most accounts. The performance and features hardly compare to similar Android and iOS devices. Because I received my RT for free, I just gave it over to my wife to use, but sadly it sits without any use these days.

As for the other suggestions, the only one that makes sense is an Ultrabook. That will be the hot market for PCs over the next few days. Nokia and HTC have done a very good job with their WP8 models so no need for MS to jump in here. MS should focus on fixing and improving the OS and let phone experts do their things.

n3th3rman
on Dec 24, 2012

As a person in the market for a 7" tablet, an option like you describe would have definitely been on my radar. Every option available right now has shortcomings and it is definitely an area of opportunity. I am weary from my last 3 or 4 years with android phones of bugs, slow updates from manufacturers, and hassles rooting to make things what they should have been in the first place. I own an iPad 2, but don't really want to pay the premium for a mini to get comparable (albeit somewhat outdated by today's standards) performance in the more hand-holdable form factor I desire. Kindle Fire HD quality screen, decent offering of content consumption apps, games, and social media apps optimized for a tablet experience on launch, expandable memory, buttery smooth ui experience, sub $300 price point and you would have a winner in my book. Add a wacom pen and a decent tablet version of oneNote I would be giddy (and willing to pay even more).

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