Five Surface Devices Microsoft Should Make in 2013

If Microsoft is serious about being a devices and services company, it needs more devices. Here they are

Microsoft’s Surface made a huge splash in 2012, but was largely disappointing because the initial model, based on ARM, offers limited compatibility with the applications and hardware people still use and the more powerful version, Surface Pro, won’t ship until the very end of January. But Microsoft needs to double-down on Surface in 2013, and dramatically expand the lineup. Here’s what I’d like to see.

To be clear, for all the negativity around Surface with Windows RT, which has sold well under expectations both inside and outside of Microsoft, this device is rock-solid from a design standpoint. I’ve previously described the look and feel and build quality of this device as being on par, if not better than, anything that Apple makes, and have compared it to a non-existent “Pro” line that Apple could (and should) sell to prosumers.

But today’s Surface with Windows RT is only the start. And while we eagerly await the fan-laden, single USB device that is Surface with Windows 8 Pro, I think Microsoft can do more. A lot more. And here’s what I recommend the company get to market in 2013, with each device expanding Surface into lucrative markets, bringing along the vaunted Surface look and feel and build quality to each. I can’t wait, and if even half of these are sold by this time next year, 2013 could be a huge year for Microsoft’s devices efforts.

Surface Xbox: A consumption device for games and media

As Microsoft’s media ecosystem improves in an admittedly weak-kneed way, the firm should consider a 7-inch consumption-oriented tablet to compete with the market leaders in this segment: The Samsung Galaxy Tab 2 7.0, Google Nexus 7, Amazon Kindle Fire HD, and Apple iPad mini. This device would work as they do, providing access to first- and third-party media services such as Xbox Games, Xbox Music, Xbox Video, Amazon MP3/Instant Video/Kindle, iTunes, Barnes & Noble NOOK, and so. Given the form factor, this is one area where an ARM-based device might actually make sense, and my recommendation is to kill off the Surface with Windows RT with the Clover Trail-based device mentioned below. Another excellent idea for this product, which would justify the Xbox branding: Make it compatible with Windows Phone 8 apps and games: Now we have a product that really makes sense.

Surface with Windows 8 (Core): A Clover Trail tablet

Microsoft should replace the Surface with Windows RT in 2013 with the Surface with Windows 8 Core, which would be based on Intel’s Clover Trail platform (or newer), delivering the same fanless form factor and battery life as the current RT product but with dramatically better software and hardware compatibility. This one is a no brainer.

Surface Ultrabook: For mainstream PC users on the go

Microsoft should deliver a full lineup of multi-touch-based Ultrabooks—in 11-, 13- and even 15-inch versions—that will compete head-to-head with Apple’s MacBook Air and MacBook Pro lineups. Each should ship with high-resolution screens—1366 x 768 for the 11-inch version, 1600 x 900 for the 13-inch version, and 1980 x 1080 for the 15-inch version—and each should feature Intel chipsets and run Windows 8 Pro.

Surface All-in-One: For mainstream PC users at work and home

While the desktop PC market is shrinking, one area is growing, and that’s all-in-one (AIO) PCs that are modeled on Apple’s iMac. Here, Microsoft should deliver 23- and 27-inch versions (with 1920 x 1080 and 2560 x 1440 resolutions), wireless keyboard and mouse, and superior expandability. The screens should be dramatically mobile, so that you could bring one down towards your lap and type on it like a giant piano keyboard.

Surface Phone: Microsoft’s only chance against Android and iPhone

If Nokia has shown us anything this year, it’s that they lack the leadership and capacity to take Windows Phone to the next level. So in tandem with Microsoft purchasing the important intellectual parts of Nokia as that firm inevitably disappears, the software giant should also release its own lineup of Surface-branded Windows Phone handsets which would feature quad-core processors, 32 GB of onboard storage with microSD expandability and come in 4-, 4.5-, and 5-inch “phablet” screen sizes, all offering 1280 x 768 resolutions.

Commonalities

So what marks a Surface device? Aside from the afore-stated look and feel and build quality aspects, each of these devices would share a number of interesting commonalities under the hood. Each is based on solid state storage, with the complete removal of hard disk-based storage from the equation. Each is essentially a sealed box, like an appliance, with only minor concessions to internal expandability, a move that will improve the devices’ thinness and lightness. Each is designed to be best of breed in the market in which it competes. And each, together, forms a cohesive family of products with consistent hardware and software design that will win over customers from other platforms.

You can do this, Microsoft. It’s time.

Discuss this Article 57

mikegno
on Dec 24, 2012

As BrickEngraver notes, WP cannot succeed without lower cost options. Apple took an early lead because of the snob factor as did Sony in the Beta/VHS wars. (I liked Beta better), but you know how it will inevitably end: low cost with decent quality triumphs.

Lord knows I don't like what WalMart has done in a lot of areas, but they carry enough decent quality casual clothes at good prices, e.g. Wrangler jeans and various Henley T Shirts, that I still make occasional visits. They also have much better customer service than you expect.

Another point I forgot in my previous post is how aggressive Nokia has been in acknowledging and fixing bugs and releasing updates for its phones and its proprietary apps. Since Elops took over, Nokia has acted like it has a fire in its belly. If MSFT had acted like that back in the Windows Mobile days instead of taking years between releases, we wouldn't be having this discussion now.

whiplash55
on Dec 24, 2012

I agree with the idea of more Surface line products. It's clearly some of the nicest hardware design out there. Unfortunately the Surface RT felt too slow right out of the box, it needs more power, ram, and storage. If the Clover Trail products allowed for 4 GB's of ram or more I'd get one. I wonder if the i5 processor in the Pro is ULV product. Some of the earlier core processors had that variety available.

kevin@live
on Dec 27, 2012

Surface on RT is an excellent tablet platform. Perhaps Clovertail might be as effective but it will only blur the distinction between tablet and laptop / pc even more as it enables more non app programs. Intel was just too slow in having a chip ready despite the long lead time it was given by Win 8 development.

Can see no good purpose in Core tablets at all. A tablet is NOT a PC, even a seriously enhanced one like SurfaceRT with MS Office and genuine multitasking.

Leave my RT alone and spend more $'s on providing more quality (tablet) apps

ddeen
on Dec 29, 2012

It may just be me, but I type on my laptop on soft uneven surfaces at least 40% of the time. To type on the Surface Pro/RT you have to have a fairly large hard flat even surface. So that is the deal killer for me. Microsoft should update the Surface Pro and maybe RT as well with an Asus Transformer like product that can be used as both an Ultrabook (where the display is hinged just like a laptop) or a Tablet (removeable display). It is just too limiting to always have to find a hard flat even surface every time you get ready to use the keyboard. The Surface Pro is priced to compete with Ultrabooks, so it needs to be as usable as one.

eboyhan
on Jan 5, 2013

For the surface ultrabooks I'd like to see full HD 1920x1080 TOUCH screens, 8GB RAM, Displayport, WiDI, and 512 GB SSDs as possible options in BOTH the 13" and 15" form factors using the new Haswell chips. For me, pricing of these in the $2000-3000 range would be acceptable, and match Macbook Pro pricing. Size and weight should be close to the Surface Pro. The Haswell dependency probably makes these a summer 2013 offering (they would be killer Back to School devices).

MrTimSmith
on Jan 6, 2013

Couldn't agree more with this article. I love my 920 but would buy a Surface Phone now if done right. And phone apps on Windows 8 would be HUGE. Short term some sort of emulation that allows them to run would be a good start then work on merging for Windows Phone 9 and Windows 9 (and hopefully the next Xbox). I really think the next xbox needs to have the 8 UI (with improvements obviously) and the apps. The app store needs to be on xbox as well. The weird thing they have now is nice for what it is but they need to expand that as well. They need to do everything they can to make all three environments identical and seamless.

oronymo
on Jan 9, 2013

I absolutely agree - the Windows RT device from Microsoft is a silly value proposition and should be a "core" device as you describe (with either a clovertrail+ or the AMD Z series chip).

The other key ingredient is that Microsoft needs to cut their prices. They are playing a major game of catchup in the mobile/tablet space, and the only way to to get apps is to have a large user base of Windows 8 tablet users, and the only way to get a lot of users is to make it attractive from a cost point. Like the Xbox gaming console, the Surface device(s) should be loss leaders. I know this might annoy hardware partners, but it has to be done.

I also think that both versions of the productivity-focused Surface tablet (e.g. "Core" and "Pro") should include pen digitizers - clearly differentiating these devices as serious "get work done" machines as opposed to an iPad or even the xbox-branded Surface consumption-oriented device.

I've written a bit about this myself on our company's blog:

Why the Surface RT fails to live up to expectations:
http://www.artefactgroup.com/#/content/microsoft-surface-the-designers-p...

What a creative professional wants out of a tablet:
http://www.artefactgroup.com/#/content/creative-pros-guide-to-tablets-pa...

I actually disagree with the Ultrabook, I think Microsoft can leave that to hardware partners (or at least, this would be lowest priority in my opinion).

The All-In-One would be great, but also lower priority. However, it would be an interesting form factor where Microsoft could bring to life many of the features and capabilities of the *original* "Surface."

The Surface phone is also debatable as they already have one, essentially, in the form of the Nokia Lumia series.

2013 will be an interesting make-or-break year for Windows 8.

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