IE Sucks … Less?

Microsoft makes its case for an IE comeback

Well, this is an interesting approach to marketing. With its Internet Explorer browser still considered a joke by many technical people who never actually use it, Microsoft has turned the browser argument on its head and created a video that actually highlights all of the common complaints against IE. Is this effective?

I’m not sure. It’s certainly a lot less straightforward—and hilarious—than the recently released Scroogled campaign, which is as hilarious as it is true.

In the video, called Do you know this guy?—part of a broader campaign called The Browser You Loved to Hate—we see a typical Internet lurker waiting to disparage IE at any opportunity online. (Actually, the typical lurker probably weighs 300 pounds and still lives in his parent’s basement, but whatever.) And his comments echo what you see about IE online: “IE SUCKS,” “IE is only good for downloading other browsers,” “Internet Exploder,” and so on.

In the end, of course, IE wins him over, sort of. His last comment feedback is “IE sucks … less.” And then the tagline “Progress” appears, along with “Comebacks come in many shapes and sizes.”

Judge for yourself. I’m on the fence with this one.

Discuss this Article 27

ian.berg
on Nov 29, 2012

Comeback? Maybe IE needs a theme song: "Don't call it a comeback, I been here for years... Mama Said Knock You Out"

Darutto
on Dec 1, 2012

As in "Too Close - Alex Clare" that's kinda close

ballanda
on Nov 29, 2012

I really want to like IE, but "compatibility mode" is a joke. Why can every other browser handle every website I throw at it, except IE? Try explainaing to your grandmother that if she can't see something she doesn't even know is supposed to be there, all she needs to do is click the tiny ripped off page icon. DUMB!!!

GoodThings2Life
on Nov 29, 2012

It's not a joke. It's because sites used all the old-IE specific hacks to work, and now those same sites see the IE string and make assumptions. Compatibility mode just tells IE to dumb itself down for that site. Web admins and developers are even lazier than Microsoft, and having been one in the past, I'm saying that as a fact.

mog0
on Nov 30, 2012

This...The mode is there to compensate for incompetent developers, NOT for IE's failings.

colspot
on Dec 9, 2012

This is actually, the developer's fault not Microsoft's.. Yes, Microsoft was lazy to put modern web standards in IE but it have auto updates now/new standards supported, like other browsers and developers are even more lazier to make site cross browser compatible while putting restrictions for IE's specific version, here's an example how mostly developers work in code and so people call IE SUCKS.:

So when not defining IE version, it forces the site to display incorrectly on new versions or without modern standards used.. thts y compatibility mode is there..
Even Google Images does this on image hover on IE (compare with firefox or chrome [nice animation] while not in IE. and changing user agent only, fixes everything.)

aemarques
on Nov 29, 2012

I found it hilarious, actually... :-)

blakjedi
on Nov 29, 2012

terrible...

Rishicash
on Nov 29, 2012

The best part would have been at the table when the marketing guy who was pitching this to the MS team and seeing the look on their faces! Marketing guy: "Awesome! Am I right?" MS team: looking like dogs being shown a card trick.

TimG
on Nov 29, 2012

From the user's perspective I would say that IE has genuinely improved in versions 9 and 10. From the behind-the-scenes perspective of someone who programs web pages, however, not so much. IE is still the browser that causes the most problems, no matter what you are doing. They are less insurmountable than they used to be, but the basic situation is still the same: Everything you want to do works perfectly in Firefox, Chrome, Safari and Opera. Then you have to waste countless hours hacking around the pig-headed stupidity and obstinacy of Internet Explorer. I still wish it would just go away. Permanently.

rx78
on Nov 29, 2012

This seems like a dumb strategy. Start with IE. Everything else, if perfect, will work as is.

TimG
on Nov 30, 2012

It's swings and roundabouts really. Even when you start on IE you still have to spend the same amount of time creating solutions for things that don't work as they should. I still prefer to start with clean, standards-compliant solution and *then* add the hacks necessary to get it to work in IE.

Even now Microsoft is still up to its bad old tricks, adding their own non-standard implementations because they believe they can force the industry to follow them. For example, IE9 Mobile on Windows Phone 7.x doesn't support touch events at all (nice move for a touch OS). IE10 Mobile for Windows Phone 8 does support touch events, but a completely new kind of touch events supported only by IE and nowhere else. The industry standard touchstart, touchmove, touchend etc. are still not supported at all, not even as a fallback. Seriously? Despite everything they have genuinely done to improve IE, when I see things like that my sympathy drops down to zero again.

mog0
on Nov 30, 2012

You want to stick to using standards. That is how I work and Mozilla now causes the most problems of the modern browsers. IE is no worse than any other browser now.

GoodThings2Life
on Nov 29, 2012

I think it's hilarious... I know a friend who IS that guy, posting hate about IE all the time, and one day I posted the ACID3 test results for IE9 on his wall. His response was, "Hmm, wow. Maybe I'll give it another look." He hasn't made any hate posts since... at least not on Facebook or Twitter.

Marty
on Nov 29, 2012

I used to be one of those guys, but only by necessity. Whenever I'd install Windows on one of my parents' computers, I'd immediately have to put Firefox on it (or risk getting one of those emergency tech support virus infection phone calls a few months later).

Over the years I've read a lot about the improvements made to IE, and as a web developer, I've been impressed with their progress. Almost everything I build works exactly the same in IE as it does in Firefox and Chrome. I like that.

I'm also pleased with the increased focus on making the browser secure, and though I still recommend Firefox and Chrome to my family, I also now append those statements with something about how IE isn't really a bad choice anymore.

The problem is that among the general public, there is still t perception that IE is terrible, and that only newbies would use it. So even though I wouldn't discourage people from using it now, I would still feel embarrassed if people saw me using it in public. I know it's stupid, but I even feel a little goofy opening up the browser on my WP7 device, because I know some people would see the IE icon and judge.

Anyway, progress is progress, in any case. At least their efforts to turn around the public's perceptions of IE started with some major fixes to the browser, and not just a fancy marketing campaign, right?

bluvg
on Nov 29, 2012

Made on OS X (see the "gloved hand" when clicking submit)?

LemonSaucy
on Nov 29, 2012

:o)

lol 'Doubt it. On WIndows one can use one's own pointers, you know .. and programmers can incorporate their own pointers into software, including browser software.

jerrylbrace
on Dec 1, 2012

A visual slip from the marketing/creative agency as the computer shown is a PC. Of course everything we see typed and clicked on screen were added later, and not performed by the dude in the video or done on the computer shown.

Outside of the geeky tee-hee-hee slip I think this was an interesting ad. IE 10 (desktop version) does suck less.

LemonSaucy
on Nov 29, 2012

'Way back I gunned for Netscape Navigator all the way until .. Netscape Corp. dumped it to open source. I felt a bit betrayed after my seemingly endless online battling for Netscape's sake. So I switched to IE and never looked back (other than for testing).

IE works well for me. One time during 2000, while using Windows 2000, I ignored (mea culpa) Microsoft's warning and didn't install a patch they made available .. so I was drive-by'd with malware.

But other than that one time, which was basically my own fault, my computers have never been infected with anything. And I use IE steadily.

And now I trust IE more than the others because (unlike the others) it's sandboxed via Protected Mode out-of-the-box.

I also have elevated the security settings bit, and use a good hosts file.

When it comes to IE, there's really no compelling reason to use anything else. 'Quite the opposite: there are a number of compelling reasons to use IE -- it's safer. It's fast. And now that IE 9 (and even moreso 10) have caught up with the W3C (moving) "standards", it's an honest player on the Internet.

Cyberherbalist
on Nov 29, 2012

IE Sucks!!

I enjoyed that. The video, I mean. I especially liked the part about implementing HTML6, 7, and 8. And the kittens. Definitely the kittens.

Oh, and I use IE almost all the time. Sometimes FF works better, but I am happy with Old Reliable.

SamR
on Nov 29, 2012

IE does suck, no doubt about that but I use it in Windows 8.

Why?

Flash!

My browser of choice is Firefox, I use it everywhere except when I want to see Flash media. For those sites I have a desktop link that opens both IE and THAT site.

Microsoft can worry about Flash updates. More secure too as I normally browse Flashless. I do the same with Acrobat but use Metro Reader instead.

Two of the biggest pains in the butt gone, both from Adobe. The biggest pain in the butt remains iTunes of course. I refuse to load it.

roncerr
on Nov 29, 2012

IE 9, Windows 7, 32-bit PC. In my case it sucks on both of my Windows 7 systems, the problem being page loading. I need to refresh most pages several times to get them to load. It does work fine on a couple of 32-bit Vista Machines (one slower other faster). But the page load issue on my main PC (Win7 32-bit) has forced me to go back to IE8 which works fine. Paul's previous comment about IE10 on Windows 8 being disappointing doesn't give me much hope but I'll probably try it anyway. There must be someone at Microsoft with a few idle minutes to try IE9 or 10 on Win7-32bit.

thommck
on Nov 30, 2012

I like it, a nice way to warm people towards giving IE another try. I've been using IE10 on my Win7 laptop and it's worth the upgrade for the spellchecker/autocorrect feature alone!

Did you spot the other viral site it links to?
Karaoke Web Standard > http://www.karaokewebstandard.org/

dregourd
on Nov 30, 2012

Amazing clip that shows how deep is the Microsoft malaise. Microsoft feels so guilty inside that they do not dare to defend themselves and be positive about their products.
The only public that will react to such a cheesy campaign are depressed people and victims. Everybody else is mature enough to choose the browser that fit his/her needs the best.

Darutto
on Dec 1, 2012

I applaud this ad. It made me laugh and I think is accurate in the description of the classic IE troll... plus the final line is great.

IE still needs a lot more to convince me, I've really tried to use IE9 and now IE10 in my laptop as my main browser but in one way or another it disappoints in particular the metro version.

MikeS
on Dec 3, 2012

I normally "get" Microsoft's advertising, and tend to like the ones that are often trolled as stupid by others, like the "Really?" WP ads were funny, I thought.

This one, though... I just don't get this one. I think they are trying to say that they know what people are saying about IE usage, and that IE really does suck less that people say that it does. But, I can't imagine anyone getting on TV and saying "Camry.. it sucks less!"

Mortarm
on Dec 6, 2012

> (Actually, the typical lurker probably weighs 300 pounds and still lives in his
> parent’s basement, but whatever.)

LOL! Reminds me of an Animaniac segment I saw once. That was kinda harsh,though.

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