Microsoft Cheapens Windows 8 with Ads

When Microsoft announced that virtually every single PC user on earth would be able to upgrade to Windows 8 for just $40, I cheered the company. But this low price is partially achieved by the bizarre addition of advertising in Windows 8, a move that I think cheapens the product.

I’ve been meaning to write about this issue for some time, and I guess I’ll just use my recent travel explosion as the excuse for the lateness on this. But this topic is easily and quickly explained: There are ads in Windows 8. Here’s an example, from the Weather app.

And another from News:

Now, apologists will explain that these ads aren’t in the OS user interface, which is true, and that you really have to hunt for them in the apps in which they do appear, which is also true. But this is a slippery slope, folks. If you accept a few banal ads in Windows 8 for $40, what would you accept in Windows 9 for $20? When does it stop? And why wouldn’t it get worse?

Ads are unacceptable in Windows 8 for the same reason they’re unacceptable in the Xbox 360 Dashboard, another place where Microsoft is pushing the boundaries: You pay for these products, so they don’t need to be further subsidized. (And why Xbox LIVE Gold subscribers still see ads in the 360 is an insult I’ll never understand.)

There should be no ads in Windows 8. Period.

Discuss this Article 71

abw1987
on Nov 11, 2012

I certainly agree that I would prefer not to have to look at ads. However, I don't know where people got this idea that you're only allowed one source of revenue (i.e., "only free products should be ad-subsidized"). People pay for magazines, which are full of ads. People pay for cable TV, which is loaded with ads. People buy Kindles, many of which are ad-subsidized.

Waethorn
on Nov 11, 2012

I don't get ads on my PlayStation 3.

And I don't have to pay for multiplayer access or to watch YouTube or Netflix on it either.

awesmdiver
on Nov 11, 2012

You know it will be easy for Microsoft to resolve this problem. They'll just remove the offending apps from the base install.

Just like the next guy I don't like ads, I pay for Hotmail Plus and will purchase any app I use daily if it is ad free.

However, I also do understand that the apps and the core OS are two very separate pieces and as such are treated that way. Yes, I agree if MS puts ads into the basic OS they better give it away for free; however, I do not see that happening.

Now, for Xbox Live I agree the amount of ads are a little much but again do we really understand the cost of running that service and if not ad subsidized what would we actually have to pay for it? I understand it's a profitable division today but it wasn't for many years.

Now, as others have mentioned as long as the ads are unobtrusive and placed that way within the app I have no problem. Would I prefer there were no ads, of course.

Also, I look at the Bing app as an extension to their Bing service which is ad based. Granted much less than the ad king, Google.

Now, Paul I ask you this. When is your free Metro app for winsupersite.com coming out that is ad free?

And for the sake of humanity, get ride of that damn HUGE pop-up ad when you first come onto you site.

Other than that, great site and enjoy your podcasts you participate in and yes, I listen and look at the ads. ;-)

nethound
on Nov 11, 2012

I agree with Paul on the Slippery Slope idea. These are the MS Core Apps that come as part of the New Modern UI. I paid $99 for a System Builder Edition, and there are still ads in the main apps that come with Windows 8, not some Free App I downloaded from the store. It gives the impression that Microsoft's main goal is milking every bit of revenue out of this they can, not building a great product.

Beyond that I even had Xbox Music insert an add into the stream while I was listening to my own music stored on my hard drive. Totally unacceptable. I want an OS to support my needs, not be a platform to market at me.

BryantAvey
on Nov 11, 2012

Paul, an interesting thing about ads. I was taking a consultation from Microsoft regarding a Windows Store App we're making. When I brought up the idea of ads in the app, the Microsoft evangelist said not to do ads at all in the app. He actually convinced me not to use ads. He said they've been rethinking the whole ads concept. He went on to tell me stories about how some of the top apps in the iPad/iPhone world get a whopping $10 per month of ad revenue. So he told me not to annoy my customers by having ads and do other things to monetize the app.

So, Microsoft may be changing their ad model in the future, based on the direction they gave me. Have you heard anything about this change in thought?

piebald
on Nov 12, 2012

Man I hope this is the case. At least to their core OS.

It almost reminds me of Exchange 2007 being so buggy but yet they took the time to include an XBOX theme with Outlook Web Access.

Bacchus1976
on Nov 11, 2012

The question are these. Are the Bing app and Weather app "apps" or are they part of the OS? Should Apps in the Windows Store be able to have advertising? Should MS have to play by different rules than ISVs with respect to apps in the Store? Does it matter that these "apps" are preinstalled? Can they be blocked, opted-out of, or is there a premium version of the OS available sans ads?

There's a slippery slope here, but there's also a lot of nuance.

I paid $129 to upgrade from Vista to Win 7, only $40 to upgrade to Win 8. There may come a point when the ads feel like a bad deal, but right not I'm not too ****ed about it.

rbwatson0
on Nov 11, 2012

Try playing Microsoft's free game 'TapTiles'. It plays a video commercial before you can play. Now it is a 'free' game, but none of Microsoft's other games do this...

mherges25
on Nov 12, 2012

I agree, I think any app that Microsoft supplies for free, and is pre-installed should be ad free along with core OS stuff going forward. Or at least they should maybe put a mechanism in for a person to deactivate ads on a "Genuine" copy of Windows. Free third party apps and non-preinstalled free apps from Microsoft, I think that ads would be okay.

Rolfski
on Nov 12, 2012

Ed Bott from ZDNet seems to disagree with you: http://www.zdnet.com/how-outraged-should-you-be-about-ads-in-windows-8-a...

But then again James Kendrick, also from ZDNet sees your point: http://www.zdnet.com/windows-8-ads-and-junkware-business-as-usual-700000...

Personally, I don't find the ads obtrusive although I agree it actually does cheapen the Windows 8 experience, albeit slightly.

I guess the whole discussion comes down to the ethics of serving ads on a product people have already payed for.
I'm inclined to reject this but then on the other hand you have products like Kindle Fire HD or any gaming console for that matter, that seem to be sold without any profit on the hardware but instead, is constantly pushing you to buy content.

pthurrott
on Nov 12, 2012

Ed is busy defending Microsoft. I'm busy defending users. The difference isn't hard to spot. Plus, he's trying to make this seem like some kind of controversy. I just stated the facts: Ads cheapen Windows 8. And they do. And if you know how this has gone with the Xbox 360--more and more ads over time--I can't see how you can't be bothered by this.

Rolfski
on Nov 17, 2012

Judging from your comment (and from Ed's), I assume you guys don't like each other. As a reader, I can't be too bothered with personal quarrels between bloggers as long as you guys keep it professional.

Regarding ads, I can't judge Xbox on this (I don't own one) but as a PS3 owner, I don't find anything obtrusive in there. However, I agree with you that once you set the stage for this there is a risk of the ad experience becoming worse over time, as apparently seems to be the case with Xbox.

So yes, in the end I think you do have a point with this.

piebald
on Nov 12, 2012

I agree 100% there should be no ads in Windows 8. This brings back a horrible memory of an eMachine that is preloaded with advertisements. Ads will be in certain places and have their place in certain places, and an OS is absolutely NOT one of them. To see these in all SKUs of Windows 8 really turned me off of the OS. I do not want Microsoft selling space on my desktop to advertisers.

To the ones that argue that its only in the free apps - the ones that come with Windows IMO are totally off limits. If I don't want to install apps from the Microsoft Store, that should keep me clear of them. I don't want to start having to clean up a fresh OS after an install like I have to remove bloatware from retail PCs.

I noticed this when Windows 8 RTM was released (at the time it was a static placeholder ad) but since them it has really made me thing of Windows 8 in a negative way.

GTWilson
on Nov 13, 2012

In 100 percent total agreement.

Jeffpiatt
on Nov 13, 2012

The ads are in the web apps on the modern ui. The ads support the content served by the app since you are more or less viewing an web page.

Don Reba
on Nov 13, 2012

There are no ads on the internet, and I will not tolerate them on my phone or desktop. So far, in Win7, the ad infestation problem is manageable. It is not too much of an effort to write the custom ad block rules for the few contaminated apps. If it will become much worse in Win8, I will not use it. Simple.

drsql
on Nov 13, 2012

So, the fact is, the ads show up on things like a news app and a weather app. Almost all sources of news are subsidized with ad revenue. Your site is directly comparable in that regard. You provide (what I am discovering is very good) news and you have ads.

If the control panel had ads, I would have applauded your article, but in this case, it is news. If they provided us with no news or weather app would that have been better? If I was a competitor, I would say yes, because the apps they provide are extremely usable (as is the USA Today app), but should they provide an ad-free news, weather, sports, and financial stream of data for free? They do, but at the cost of a few ads. Do you hate hulu plus because they include ads in the paid content? If we paid 2 or 3 times the cost per month, they might cut out ads. Honestly, I have clicked on a few of the ads and so far they are pretty awesome looking ads, all in a very solid windows 8 ui set up. So for as unobtrusive ad set up as they are, it is an acceptable tradeoff for a free stream of information.

I think it might have been nice to ask us in the installation if we wanted ad-driven content...but that would be my minor nitpick.

Rishicash
on Dec 7, 2012

Not much different than paying big for cable TV only to have to watch commercials like OTA programming.

I agree with Paul in that this is a slippery slope. This is like a water leak that starts slowly buy increases gradually until it becomes a considerable problem.

BW022
on Dec 17, 2012

I will bring up another issue. Usability. Windows 8 is already confusing enough. It's live tiles and web-like interface quickly blur the line between what is and isn't part of the operating system.

It is extremely easy to confuse people about what is and isn't part of the application, especially when ads are placed in tiles and mixed in with an application or even your personal information.

For example, the music app already blurs the line between what you own, are renting, and what is in the store. Put an ad in a tile mixed in with your songs and you could easily swindle users into a) clicking on it, b) thinking it is part of the application, and c) giving you money thinking it is part of the application or necessary for their own music store.

Imagine if the windows desktop allowed ads to be put into 'files' in Explorer or Media Player listed songs that you didn't own and when you clicked on them asked for money? How about if icons appeared on your desktop for ads?

I'm just imagining dealing with an 8 year-old or a 70 year-old using this? Or an IT department having to manually go through pre-installed apps to see if it has advertising and then removing it and/or blocking the ad sites.

NMayberry
on Feb 21, 2013

In using google to try to find out where to complain about Ads in Windows 8. Didn't find a lot, but figured I would ask here being a semi-long time listener of Windows Weekly. Specifically my complaint is that of the Xbox music app. Three times in the past few months I have had ad related content interrupt me listening to locally stored music. While I can understand this being a good and acceptable model for Pandora, since you listen to music that is not yours with ads or pay extra for the service without. I personally am frustrated that they would bother me while I am listening to something I own and stored locally. Experience is essential and overall I am pleased with Windows 8, and I would like to keep it that way. That might be a lot to ask, would be curious to hear your thoughts or know of a way to let Microsoft know that this is an issue.

Gunnar Carlson
on May 1, 2013

Yet another reason to stick with OSX. I recently had a chance to use a family member's new PC with Windows 8. Too busy and confusing for my taste. Difficult to set up and use exclusively in MS classic mode, but I was able to complete that task for the owner. Many people do not care for social networking, and "close integration" of that nonsense with their "computing experience". I would suggest MS lose the confusing Metro interface, which is useless without a touchscreen, and make Windows operate faster, more reliably, and less prone to malware. Just my 2 kronor. I will not pay for nor use software which displays ads.

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