Microsoft Invites Users to Retail Stores to Preview Surface Pro

Looks like Surface Pro is available for preview at Microsoft Stores everywhere

When I wrote on Sunday morning that you may be able to get your own hands-on experience with Microsoft’s Surface with Windows 8 Pro by visiting a Best Buy, Staples, or other retailers, I didn’t realize how readily available the devices would be. But with Microsoft now inviting potential customers to their stores to check out Surface Pro days ahead of the official launch, it’s getting much clearer: They're all over the place.

Sunday, I was the first to reveal that Surface Pro would be available at select retailers this week in Test Drive Surface Pro Today!. But the way this was communicated to me suggested that Microsoft was beholden to the schedules of its retailer partners, and that Sunday was just some day that they used to build out product showcases in-store. So I sort of assumed that most Microsoft Stores wouldn’t have these devices out until February 9, the day Surface Pro formally launches.

Based on the feedback here, on Twitter, and via email, that’s not the case. And today, I received an email from Microsoft to its customers, inviting them to come to their local Microsoft Store to check out Surface Pro.

“Preview Surface Pro at your local store,” the email reads. “You’ll love the new Surface Pro. Come in-store to preview the new Surface before its release on February 9, 2013 and experience the productivity of a laptop with the portability of a tablet.”

Surface Pro pricing starts at $899, the email notes. That’s for the 64 GB version, with the 128 GB version hitting at $999.

My exhaustive review of Microsoft Surface with Windows 8 Pro will be available tomorrow night, February 5, starting at 9pm ET/6pm PT, along with a full unboxing gallery and the first article in a new series called “Going Pro.” Stay tuned!

Discuss this Article 23

Ron H
on Feb 4, 2013

Is there any way to update to a bigger SSD ourselves - without voiding warranties or ruining the device???

GarrickJannene
on Feb 4, 2013

You'll definitely void the warranty, although it may still be possible. Haven't been able to figure out one way or the other from any of the Surface RT teardowns.

Honestly, it'll have a USB 3 port, so it may really not be worth the trouble.

Waethorn
on Feb 5, 2013

The Surface RT uses eMMC (Embedded MMC), so it's not a valid comparison. The Surface Pro will have an "SSD" but nothing is said about what type. I expect that, even if it IS modular, it's probably an mSATA, but it could be a non-standard mSATA/mPCI-e elongated board like what Apple uses.

....or it could just have the SSD controller and memory chips soldered right on the board.

Someone just needs to look at the hard drive listing in the Device Manager to see if it is a brand-name mSATA card or something else.

*hint hint Paul*

benyafai
on Feb 4, 2013

Looking forward to Going Pro - especially, as odd as it is, the unboxing.

gkeramidas
on Feb 4, 2013

so, you do actually have a unit to review?

dalestrauss
on Feb 4, 2013

Thank you Paul for telling us when the reviews start!

bzibricky
on Feb 4, 2013

Hey Paul - just called a local Best Buy to find out if they had a demo unit to check out and they didn't. However, the guy on the phone also told me that they wouldn't have them AT ALL until March? Is the MS Store the only place to get them this weekend? No big deal to me since I have one within driving distance but I thought this release was going to be retail chain as well?

Sterling
on Feb 4, 2013

If it's not too late, meaning you haven't taken the photos, can you do a comparison of Metro on Surface RT's screen vs Metro on Surface Pro. I know Metro doesn't require a high screen resolution, but Surface Pro's 1080p screen does draw my attention.

studio4llc
on Feb 4, 2013

Thanks Paul… looking forward to your in-depth review of the Surface Pro. After using my wife’s Surface RT while my workstation was in the shop, I was more than surprised at how well it performed, considering the OS limitations. USB dongle allowed me to connect a mouse, 2Tb external hdd and flash drive to access MS Office type docs and photos.
Really have to decide if I need a full Windows 8 slate (Surface Pro) vs more beef that comes with a unit like the convertible Lenovo Helix (i7 & 256Gb SSD). Maxed out at probably $1,400 vs $2,000? Then the question becomes do you shell out $1400 - $2000 for a first generation OS and computer? I believe you answered this in an earlier post: If you don’t need it now, wait.

The intent is for the machine to be used for heavy content creation, so the decision is probably pre-determined. If I load minimal programs (MS Office; Autodesk Revit, AutoCAD and AutoCAD Architecture; Adobe Photoshop, InDesign, Illustrator and Acrobat Pro), a 128Gb SSD will likely be maxed out.

Waethorn
on Feb 5, 2013

If you're using it for professional content creation, the current crop of touchscreen systems sucks.

If you're using AutoCAD and any recent version of Adobe CS, you're going to want 8GB of RAM and a discrete video card, preferably a professional one for certification with Autodesk software, or else you're just not going to see any real appreciable hardware acceleration in those apps because gaming card drivers don't support them.

You should be looking for a system with an NVIDIA Quadro or AMD FirePro graphics chip. Those systems don't have to cost a lot, but the problem is that you won't find any ultra-thin systems, and very few sub-$2000 touchscreen systems with them. If you don't care about those features, you'll be better suited to a larger professional workstation laptop, but also don't expect great battery power with those because they are workhorse machines.

If you buy a system with just Intel graphics, you won't be happy with the performance in your current apps.

AMD is supposed to have new professionally-certified APU's with FirePro integrated video (instead of the Radeon gaming series), but they have been slow to come out, and they only have them for desktop systems anyway. You'll want to stay away from AMD APU's in a laptop if they only have Radeon graphics for the same reason that you'll wanna stay clear of NVIDIA GeForce and Intel HD Graphics - your pro apps won't support them.

An large-enough SSD for a system is going to cost a lot, but if you're looking at a workstation laptop, many have 17" screen sizes and so the chassis will often accommodate 2 hard drives, so you could use an SSD for one and a large hard drive for the other.

TrackZ
on Feb 4, 2013

I called my Best Buy today ask about demos being out. The girl asked me to wait and I heard her asking someone else in the background. When she came back, she relayed a message that the Pro was "delayed because it was supposed to have 128 G B but it only has 83 G B." She literally said it as "G" then "B". Best Buy, you never cease to amaze me... I didn't bother explaining how terribly wrong on so many levels she was with that statement.

Waethorn
on Feb 5, 2013

About the size of the disk:

Yes, I realize she is wrong about the size, but always remember this about hard drive sizes:

Hard drive sizes were meant to be calculated in binary number formats - like RAM - because storage is storage, regardless of whether it's temporary storage (RAM) or more permanent like a hard drive. Sector sizes are also calculated thusly. It's only when hard drive manufacturers started getting into gigabyte sizes that they decided to redefine what "gigabyte" actually meant. Originally it was always supposed to be in binary (sometimes people refer to it as base-8) which is that every multiple should b e by 1024, but they decided to change the definition of megabyte, gigabyte, and terabyte to multiples of 1000 even though kilobyte still maintains the status of being 1024 bytes. Windows still calculates sizes based on binary too, so you'll never see the same size as what the manufacturer labels the drive. Hard drive manufacturers didn't back off from this re-defining of hard drive sizes, so the new terminology of MiB/GiB/TiB has been used to more accurately reflect the usable space, even though RAM has never had to meet this requirement.

What does this mean to the consumer? If you look at any multi-gigabyte or terabyte drive, the real size based on sector alignment (binary) is going to be ~93% of what the drive is rated by the manufacturer. For instance, a "320GB" drive is only ~300GB. A "500GB" is ~465GB. A "640GB" is ~600GB. A "750GB" is ~700GB. A "1TB" is ~930GB.

Trappist
on Feb 5, 2013

Is the Pro version a US-only product launch? Or will MS this time attempt to compete globally against the status quo?

pthurrott
on Feb 5, 2013

US and Canada only on February 9. More countries to follow.

cmlive
on Feb 5, 2013

Spent about 45 minutes with the Surface Pro yesterday in the Microsoft store in Houston. The device is fast, smooth (scrolling), and powerful. I will certainly consider purchasing one. My major concern is the battery life. When I unplugged the unit after a full charge and checked the battery indicator in said 4 hrs!! ( Now I realize the indicator isn't always accurate and the Surface was in demo mode so some adjustments might give better battery life, but still....)

wp7mango
on Feb 5, 2013

The battery life indicated depends on what you're doing. It will go up and down depending on the type of activity and what you are connected to. My Samsung 700T tablet does a similar thing.

o0MattE0o
on Feb 5, 2013

So we going to get any news on UK release, also microsoft why did you choose john lewis to sell it in the UK :( get there and the Surface RT has no internet and no applications installed, how is that ment to sell a product?

alvatrus
on Feb 5, 2013

I am definitely interested in the Pro, but I live in Europe. (In the Netherlands, actually.)
Paul, is there any release schedule for other countries (or even an estimate), or is that yet to be announced?

pthurrott
on Feb 5, 2013

Yet to be announced, sorry.

AlexKven
on Feb 5, 2013

The fact that Microsoft is keeping quiet about Surface sales is both suspicious and concerning. But I have a statistic for you. I go to Highline Communtiy College in Des Moines, WA very often (I take classes there), and I see a lot of students using computing devices. So I decided to see how long it would take for me to see a surface in use in the real world. I saw absolutely nothing until today, when I saw someone using a Surface with a touch keyboard. So from the release date (oct 26), that's 102 days. So it takes 102 days to spot a surface. That is sad for Microsoft's own county.

So please please pleeaase don't expect much from the sales numbers if/when Microsoft releases them. I honestly think that the price of this product killed it, and MS is intentionally holding off on releasing a figure because it is a disappointing figure.

It is sad to see the product with the least investment be more successful. Microsoft took time to optimize windows 8/rt for their use, while apple basically took the iPhone os, and just ported it directly to a larger size, with only about 2 features that makes it more suitable for a tablet.

It also doesn't help that people just like to hate Microsoft, so even if they make a great product, no one will notice it unless they do something like weld it to Windows.

arrow22
on Feb 5, 2013

I don't think that's very surprising. We're talking about a brand new OS, with extremely limited distribution, in a market segment that is still synonymous with "iPad". This was never going to be a success story if you are simply comparing sale numbers.

On the other hand, when I was carrying mine around, almost everyone knew it was that "Microsoft tablet from the commercial". They've gotten their foot through the door, are getting important feedback from real-world experience (both on the product and on their first time distributing a first party product) and building up awareness.

This first attempt is imperfect, but as long as they don't drop the ball, it has enormous potential. I have an iPad, and it's far from perfect. There's room for competitors here, and I hope to see the Surface brand slowly take that spot.

DocSc00teR
on Feb 5, 2013

Played around with the Pro at the Tyson's Corner (VA) store. Very snappy little
machine. The screen is great. Not heavy. Well balanced. No noticeable heat or noise. The magnetic connector on the side is better than the RT, but still not the greatest design.

Loved using the pen. It is sensitive.and responsive. Even better, the typing recognition with it is amazing. The salesman and I fiddled a bit with OneNote, trying to see if it could recognize even the messiest of handwriting. It handled.everything we could throw at it with no errors. Very cool!

I was told that they were handing out "reservation" cards.to interested customers, but they were.already all gone. However, he was quick to add that they didn't have many to give -- certainly far less than what they were expecting to have available. So he pre-ordered one for me... which doesn't mean anything if they run out of stock before I arrives. Saturday afternoon.

I have an overseas trip planned for next week, and I am REALLY looking forward to bringing appropriate connectors and running a couple of PowerPoint (with video) presentations from thus thing.

VERY excited to ditch my giant old laptop in favor of the Pro.

AlexKven
on Feb 5, 2013

Are surfaces available to play with at all Microsoft stores all the time? I am thinking about taking the bus from Highline to the U district to play with one.

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