What I Use: Digital Ecosystems

There cannot be only one

On a recent episode of the What The Tech podcast, Andrew Zarian and I discussed the ongoing move to the cloud and away from local, PC-based data storage. I coined the term “zero data” during this discussion as a way to describe the goal of ensuring that the master copy of all data is stored in the cloud and not on a single device that could be lost, stolen, or otherwise incapacitated. But this is isn’t anything new, really, and my use of various online services has evolved in 2012 and will continue to do so.

I spend a lot of time investigating digital ecosystems, trying to establish which make the most sense. I do this for myself, of course, but also with an eye on Windows users and how they can best transition to this new way of doing things. But despite an amazing range of high quality choices, there are few obvious answers. And things are changing all the time, leading to an ever-shifting strategy.

I most recently wrote about this topic in When Shopping Tablets, Buy Into Ecosystems, Not Into Devices. But this is an issue that has taken up a lot of my time this year. After deciding to begin removing Apple devices from my home earlier in the year and move towards Microsoft’s ecosystem services, the software giant has begun rolling out its horrible Xbox entertainment services. This has triggered some serious rethinking, that’s for sure.

What I’ve arrived at—and it’s important to note, yes, this will probably change as these services mature and evolve over time—is that I will not personally be using a single ecosystem for everything or even most of everything. That is, while I had expected to move almost entirely to Microsoft services at some point in 2012, recent developments, especially the horrible Xbox Music stuff, have halted those plans.

What I’m doing here is providing a peek into my thinking at this time and at the ecosystem services I’ve chosen … for now.

eBook

My choice(s): Amazon Kindle
Possible alternatives: None

This one is the rare no-brainer as far as I’m concerned. The alternatives—Apple iBooks, Barnes & Noble Nook, and Google Play Books—are all completely uninteresting to me for various reasons. But the big advantages of Kindle are that it’s from Amazon (whom I trust and already have a well-established customer relationship with) and that it is available on the broadest range of devices. I can read Kindle books virtually anywhere at any time.

Apps and games: mobile

My choice(s): Undecided/mixed
Possible alternatives: Windows Phone, Google Play, Appstore for Android, Apple App Store

I’ve purchased and downloaded numerous mobile apps on iOS (iPhone/iPod touch/iPad), Android (Google Play and Amazon Appstore), and Windows Phone, and have even purchased a handful of Windows 8 “Metro” apps. There’s no clear winner here, for me.

Obviously, I use Windows Phone, but my use of apps is minimal. Not because there aren’t any, but because I just don’t care much about apps and because Windows Phone includes enough integrated experiences that the base OS pretty much does most of what I want on the go.

And while I use an Amazon Kindle Fire HD as my primary media tablet, I couldn’t care less about apps on that device. I use it for content, period. Just my preference.

Games

My choice(s): Xbox 360
Possible alternatives: None

While I understand the argument for PC gaming, I’m not interested. And from a personal preference perspective, the notion of leaving games off of PCs, which are for work, maps nicely to my similar decision to leave entertainment (music, videos) off of PCs as well.

Music: Streaming

My choice(s): Xbox Music Pass
Possible alternatives: Pandora, Spotify

At $99 per year, Xbox Music Pass isn’t cheap, but it works where I want it to work, which is Windows Phone (on the go) and Xbox 360 (living room) and has the advantage of downloadable songs for offline use. I like that when a new album comes out I can just download it to the phone and see if it’s any good in my own time. And if this service comes to iOS and Android, as expected, it could enter no-brainer territory.

That said, it hasn’t yet. And this is a good example where different device usage could change the picture dramatically. I have used Pandora and Spotify quite a bit, for example, and both are very good. And if Apple does release an iRadio as expected—and, as important, allow true streaming of your own collection via iTunes Match—that would instantly become a tier-one choice too.

Music: Purchases

My choices: Amazon MP3, Apple iTunes, Xbox Music
Possible alternatives: Google Music

There’s no reason to restrict yourself to certain services when it comes to buying music since it is all compatible everywhere. But because I do use Amazon Cloud Player (below), buying music from Amazon Mp3 is a convenience: I don’t need to upload/match it manually. That said, I buy music from any of the big services. It doesn’t matter.

Music: Locker

My choice(s): Amazon Cloud Player Premium
Possible alternatives: Xbox Music Collection, Apple iTunes

I’ve had great success with Amazon Cloud Player, and it did a great job of importing my entire iTunes collection to the cloud, including playlists. And I like that Amazon MP3 purchases go directly into the Player, and don’t need to be downloaded. The web-client is great for Windows, and Amazon has nice native clients for Android and iPhone, but not iPad or Windows Phone. Adding a Windows Phone client would push this service into no-brainer territory for me. But it’s still pretty close.

I prefer Cloud Player to Google Play Music because it matches music. And Google will never deliver an iOS client (why would they?) so Amazon’s offering is a better bet for the future since it’s more broadly available across device types. (Apple’s iTunes Match is also excellent, but you will never see an Android or, for that matter, a Metro client either.)

Photos

My choice(s): SkyDrive, CrashPlan
Possible alternatives: Google+, Carbonite, Flickr, many others

I could have split this into a few different categories, I guess (Photos: Mobile, Photos: Collection). But I’m midstream on changing how I do things here. For years, I used Amazon S3 backup (automatic) and Google Picasaweb (now Google+, manual) for my photo collection and whatever phone-based automatic cloud backup (SkyDrive on Windows Phone, Google+ on Android, iCloud/Photostream on iPhone). Today, my photo collection is automatically backed up to Crashplan as part of my home server backup (see below). And because I use Windows Phone 8, my handset photos are automatically backed up to SkyDrive in full resolution.

I’d still like to get my entire photo collection into a place that makes sense for sharing, or just for random photo slideshows on the TV. I’ll be looking into this in the New Year.

Home movies

My choice(s): None yet
Possible alternatives: YouTube

I will be uploading my old home movies to YouTube, marking them as private, and will finally get rid of the original tapes and local copies. I don’t know why I haven’t done this yet.

Movies: Rental

My choice(s): Amazon Video, Apple iTunes, Microsoft Xbox Video
Possible alternatives: Many

Movie rentals are easy: Just rent movies for the devices you’re using. In my case, this occurs in two places, at home and on the road. At home, we have an Xbox 360, a Roku device, and an Apple TV connected to our TV, and of course on demand through FIOS, so our choices are varied. On the road, I generally bring an Amazon Kindle Fire HD with me, so I rent from Amazon. This one doesn’t matter very much as these videos are temporary.

 

Movies: Streaming

My choice(s): Netflix, Amazon Prime Video
Possible alternatives: Hulu Plus

Netflix is pretty much the kind of this market and we use it fairly frequently. We occasionally dip into Amazon Prime Video because we get it for free but it’s not quite there yet. 

Movies/TV shows: Purchase

My choice(s): Amazon Video,Apple iTunes
Possible alternatives: MicrosoftXbox Video, Vudu

I don’t generally recommend buying movies online: They’re expensive and are tightly tied to the ecosystem, offering mixed compatibility across devices in most cases. But when I do actually buy movies, rarely, it’s generally from Amazon or Apple, and always in HD. Google Play is a non-starter: HD is available only on Android devices.

TV shows are a bit different. I tend to buy TV shows when I miss episodes on TV or when I’m catching up on an entire season and it just makes more sense to purchase. (I did this recently with Homeland Season 1, for example.) But unlike movies I’d purchase, I’ll usually watch most TV shows just once. So the source is a bit less important. It just depends on where you want to watch it.

Audio books

My choice(s): Audible
Possible alternatives: None

As with eBooks, this one is a no-brainer and with increased interoperability with Kindle eBooks—through Whispersync, which lets you switch back and forth between the audio book and eBook versions of many titles—it’s getting better all the time. Audible (which is part of Amazon) has wisely switched to using native mobile apps, and I listen in via Windows Phone.

Podcasts

My choice(s): Windows Phone
Possible alternatives: SlapDash Podcasts

I listen to podcasts pretty exclusively on Windows Phone, and since I live in the US, the native, built-in podcasting support in the Music + Videos app does the trick.

Educational

My choice(s): iTunes U, some manual downloads
Possible alternatives: None

Apple makes it pretty hard to leave their digital media ecosystem and while we can debate their strategy, at least one piece of it is unassailable: iTunes U is awesome and there is nothing like it anywhere else. This service provides free, college-level courses, and while the experience can be better in some ways on iOS devices because of a great mobile app, the videos and course materials work well on PCs as well. Whatever you want to learn—history, a foreign language, how to develop iOS apps, whatever—is pretty much represented. It’s an astonishing resource.

Of course, not everything I want to learn is taught in a college classroom. So I download many videos online, especially Microsoft videos for Windows 8 and Windows Phone 8 software development, and watch them via my PCs or mobile devices.

Cloud storage: Documents/sync

My choice(s): SkyDrive
Possible alternatives: Amazon Cloud Drive, Google Drive, Dropbox, many others

I use SkyDrive because it works well for what I need, and it provides a nice, consistent experience between my PCs and a way to access critical files from virtually any device type. There is a SkyDrive mobile app for Windows 8/RT, Android, and iPhone/iPad, and of course the desktop sync application for Windows.

Cloud storage: Backup

My choice(s): Crashplan
Possible alternatives: Carbonite, many others

I use Crashplan because it’s inexpensive ($60 per year with no storage limit). It’s slow to upload and I’ve never actually had to restore data from the service so I’m careful to make sure my most critical data is elsewhere too. But … I’ll keep looking. This area is far from mature.

Looking ahead

There are different ways to approach cloud storage. Separating work from play makes some sense. But so does the notion of “work set” vs. “deep storage”: There is data you want to access frequently and data you will not access that much at all, if ever. For example, today I use SkyDrive for work in progress (ongoing articles and article series) and a home server (running Windows Server 2012 Essentials) for ongoing storage. But maybe a cloud service makes more sense than the server. Why do I need that stuff locally? (Maybe Microsoft could make a Windows Azure Essentials service. Hm.)

Regarding entertainment, you can probably understand why a successful and truly useful set of Xbox-branded entertainment services could have—could still be—a big deal. Today, those services—Xbox Music and Video—are pretty terrible, especially the music bit, but also how things just don’t work properly on Windows 8 and RT devices. The whole thing is a mess, and it’s driven me to continue using other services, many listed above.

Whatever happens, 2013 is going to be interesting. I bet a lot of this changes yet again.

Discuss this Article 27

vvincent1
on Dec 5, 2012

I noticed you didn't have a category for Movies (Streaming). Netflix would seem to amply fit that bill, especially with their new deal with Disney and the fact that they are on practically every device. If you buy anything with a connectivity to the internet, it is almost guaranteed to have Netflix on it.

pthurrott
on Dec 5, 2012

My bad. Will add that, thanks.

kramayp
on Dec 5, 2012

I'm curious, why do you say the Xbox music service is terrible? I don't deny your opinion and I don't have an adverse opinion either but I'm just curious. I've been on Windows 8 since the Dev Preview and when they finally lauched Xbox music, it seemed like a pretty good thing for me cause I got free streaming (and still love the free part!). I know there is glitches and the search SUCKS but isn't that the case with most other services. I'd love to know what you think

ozaz
on Dec 5, 2012

What I use,
eBook: Amazon Kindle, Apple iBooks
Apps: Apple App store, Windows Store
Games: Don't do games
Music Streaming: Spotify (won't contemplate xbox music unless they introduce scrobbling to last.fm!)
Music Purchases: No longer purchase music
Music Locker: Don't do music locker
Photos: Google+, Facebook, Dropbox
Home movies: Don't upload home movies
Movies Rental: iTunes
Movies streaming: Lovefilm (an Amazon-owned European service)
Movies/TV shows Purchase: Physical DVD
Audio books: Don't do audio books
Podcasts: Apple iTunes
Educational: iTunes U, eBooks, Khan Academy, Apple iOS apps
Cloud Storage Documents/sync: Dropbox
Cloud storage Backup: Don't bother. Infrequently clone local backup to offsite copy.

johnwbaxter
on Dec 5, 2012

Paul, keep Coursera in mind for use "beside" iTunes U. https://www.coursera.org

Coursera courses are more formal and more live than iTunes U.

techsavvy
on Dec 5, 2012

Paul,

iTunes match *does* stream your own music library to your devices on late versions of iOS and iTunes (i.e., iTunes 10.7 and iOS 6).

Cloutierja
on Dec 5, 2012

I too am confused by the opening remarks about xbox music being horrible. Those of us outside the U.S. it’s a long over due welcome, because of no Amazon or Google Music. Having it free for the next few months is just icing on the cake! My only real complaint is when I listen to local content, I still have to endure the stupid commercials. MP3 playback should not have to endure advertisements period!

cgroves
on Dec 5, 2012

Do you still use Squarespace for your windowsphonebook.com site? Are you happy overall? I am tempted to start up a blog again and leaning heavily towards them over Wordpress / Drupal / etc. Any complaints that you have with their product?

pthurrott
on Dec 5, 2012

Yes, I use Squarespace for the Windows Phone site. Works great.

JustinDeBusk
on Dec 6, 2012

I think the cloud is a great thing but I don’t agree that it is a replacement for local storage. I think it is a nice add-on but not a replacement. I don’t like the idea of giving any company control over my data because I see a day where there will be a chance for someone's data to be held hostage for more money by some greedy company.

Paul you said that you are going to upload you home videos to YouTube and delete all copies off your local storage, but what is going to happen when YouTube is no longer here with us (I know the chance of that happening is slim but it can happen)? I guess you can try to use a program to capture your video back to your computer if you had warning and then re-upload it again to another site but every time you have to do that the quality is going to degrade.

I have a 20TB server at home and I cannot see replacing that with the cloud anytime in the near future. Not to mention that we still have bandwidth caps on all of the high speed ISPs in my area and they are low caps starting at 200GB a month. That isn’t a lot when you are taking about everything being in the cloud.

Paul thanks for what you do I find your site very informative even though I don’t agree with your options all the time.

GoodThings2Life
on Dec 5, 2012

I pretty much stick to Amazon and Xbox for my solutions. I'll stream from Netflix from time to time, but I found their significant delays in adding content combined with their frequent price hikes to be annoying. Xbox has every show and every movie that I care to watch, so that has been a perfect solution for me. The catch is that without an inexpensive streaming option, it's just too expensive. For that, I use my Amazon Prime Video option whenever possible.

I desperately wish Amazon or Microsoft would offer a subscription offering for video. An Xbox Videos Pass would be ideal, even at $25/month, thanks to their selection of videos. I have yet to find something mainstream that's missing. It'd be dramatically cheaper than cable, and the "on demand" nature would be great for those of us on the go. Obviously $25/month would be frowned upon by consumers, but the math is certainly in favor of choosing it over alternatives.

fred
on Dec 5, 2012

"After deciding to begin removing Apple devices from my home earlier in the year and move towards Microsoft’s ecosystem services"

Why did you decide to do this? Some (not all) of the Apple stuff is pretty good. I used Apple TV and like it a lot, in fact I was able to cancel cable TV and switch to broadcast TV, Netflix (also on Apple TV) and iTunes.

tboggs13
on Dec 5, 2012

Until yesterday, I had no problems with the transition from Zune to Xbox Music. Yesterday my son with an old Zune Pass + 10 free songs got a Lumia 920. His account doesn't work with Windows Phone 8. I also can't figure out how to manage his account, when it prompts for a parents password, it always generates an error. I can't change anything on his account and neither can he. He even got bumped off my Gold Family pack.

Today I tried to purchase an Xbox Music Pass for my daughter, but it says she can't because that feature it reserved for the parent on a gold family pack. I see no way to purchase the Music Pass with my account for her.

Seem like MS really doesn't want people's money.

aras
on Dec 6, 2012

Uploading home videos to YouTube and getting rid of all local copies...
You sure that’s a good idea? You basically end-up with single copy stored in a single place.
Cloud is not a magic solution to every problem. You can (and people do) lose data stored in the Cloud.

roncerr
on Dec 6, 2012

Paul, you said "I listen to podcasts pretty exclusively on Windows Phone". I wonder if the player always remembers where you paused playback. After making/receiving many calls? After a reboot? After changing the battery? (Not concerned about streaming since I want playback when not connected.)

Marty
on Dec 6, 2012

I'm using a WP7 device, and mine forgets sometimes, seemingly after I've played a lot of other content and the podcast in question has been pushed off the "new" section of the music list, or when I download / listen over the air, and then sync to the computer before listening again.

roncerr
on Dec 6, 2012

Thanks. I assume you mean it is not forgetful when interrupted for making/receiving calls or texts. Not concerned about changing content since I listen to one file at a time. Remember after reboot? I wonder if the player is different depending on the phone manufacturer or is it more like "Windows Media Player" and part of the OS.

Angel Of Death
on Dec 6, 2012

I got inspired by your reviews of the Kindle (Fire HD) and it seems to match my needs. iPad seems overkill, and I will only use the stuff that a Kindle provides. But, no, forget it. Content will not be available, if I can get my hands on a device at all. Again punished for living in a back-water country (Sweden). We seem rather hip with almost everyone having high speed internet, and even four year old kids swinging their smartphones. How come? Ah, APPLE! They have made content available to us, so everyone is using iPhones and iPads. No one has ever heard of Kindle here. No wonder Apple are making so much money, they have got it. But perhaps Amazon don't need to sell their stuff here, they make buckloads of money anyway - and we don't need to start a political discussion, but the way they do it...

With all that's not right in the world this is a luxury problem, but it feels so stupid that we can't get the devices and content others can, and in the case we get the devices, we are blown on content...

rbwatson0
on Dec 6, 2012

Paul, you may want to make a test run of restoring from Crashplan on a backup computer. I had to replace a hard drive and re-install windows, then tried to use Crashplan to restore. Never could get everything back, but I had it backed up locally. Crashplan was worthless to me.

JustinDeBusk
on Dec 6, 2012

rbwatson0,

I also use CrashPlan and I have done a couple restores and I haven't had any issues. What kind of issues are/were you having?

Marty
on Dec 6, 2012

I was most interested to see what you use for offsite backup, Paul. I've been tempted to try out Crashplan, but I just can't pull the trigger on it yet.

Like you, I have a lot of different needs as far as where certain types of files get backed up / stored (like having photos in a more easy-to-access place, for example).

One question: Do you know if Microsoft plans on adding more options for additional (beyond the current ~125 GB limit) Skydrive storage down the road?

saenz
on Dec 6, 2012

I agree with Paul about XBox Music Pass not working as well as it should across Windows 8 and Phone 8. However, it works much better via my Lumia 900 and Zune client. I became so frustrated with how it worked with my Lumia 920 that I have now repurposed my 900 as an MP3 player for the gym and for podcasts since I prefer working from Zune. I hope the kinks get worked out on the Windows 8 side.

sharpsone
on Dec 6, 2012

I've had some strange annoyances with Xbox music as well. Love the layout and selection but get frustrated on Win 8 when i'm rocking out and the next song on the playlist pops up with an error. I pay a monthly fee so this shouldn't be an issue.

ndviper
on Dec 7, 2012

Since no matter what ecosystem we try to use things are still not compatible, this is what I use:

Ebook: none
Apps: windows phone, xbox, apple app store
Games: xbox 360
Music streaming & download: xbox music pass, zune software
Music purchase: iTunes (unfortunately)
Photos: none
Movies rental: redbox
Movies/tv streaming: Netflix, crackle
Movis/tv show purchase: DVD
Audiobooks: none!
Podcasts: zune software, windows phone, iTunes (unfortunately)
Cloud storage: skydrive
I use these things on my Samsung focus, xbox 360, blu ray player via WiFi, ipad, apple tv, and roku hd

shehaal
on Dec 7, 2012

Hi Paul,

I'm a bit confused by some of your comments.. you state multiple times that the Microsoft Xbox media services are horrible, yet you seem to use them quite a bit! What do you not like?

As others have stated, we are loath for choice in Australia. It's nice to finally have an alternative in Microsoft to iTunes (aside from some carrier services like Telstra Movies/ Music/ MOG). I find it ridiculous that Microsoft and Apple are able to offer nearly global (well, mass market) music and movie streaming and download services - yet others like Amazon, Hulu, eMusic, etc are firmly entrenched in this absurd USA-only economy. If I can buy a CD from Amazon, why can't they also sell me an MP3 of the same track? It's what I'm going to do with the CD anyway..!

Cheers.

pthurrott
on Dec 8, 2012

Xbox Music Pass is excellent, works great.

Everything else about Xbox Music is a freaking disaster.

Wileybc
on Dec 10, 2012

Paul, have you posted what you think the disasters are or will you be doing this soon? Thanks.

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What I Use