Windows 8 Feature Focus: People App

The People app is a contacts management system, but it's also a front-end to social networking services like Facebook and Twitter

Feature: People app
Availability: Windows 8 (all versions, x86/x64), Windows RT

Note: This article is new and is not based on the previous version of this article, Windows 8 Feature Focus: People (App Preview), which is now out of date.

The Windows 8 People app, like Windows 8 itself, seems obvious enough but does in fact hide its best functionality. That is, while the app is of course a contacts management system that aggregates contacts from multiple sources, it also integrates with multiple social networking services, allowing you to keep up with your friends and participate in their online activities.

If you’re familiar with the People hub and Me tile on Windows Phone, then it may help to think of Windows 8’s People app as a combination of the two. It works in tandem with the Mail, Messaging, and Calendar apps—in fact, the four are installed and uninstalled as a set because of this interconnectivity—and shares accounts with them.

The People app supports multiple account types, including Microsoft accounts, Outlook (Exchange, Office 365, Outlook.com), Facebook, Google, LinkedIn, Skype, and Twitter, and with some of these account types—Microsoft account, Outlook and Google—you can have multiple accounts.

As with most other built-in apps, the People app uses a simple presentation. The main view includes Social, Favorites, and All/Online panels, and each is interactive and provides various avenues for managing your contacts, seeing what they’re up to, posting and responding to social networking posts, and more.

The Me tile in the Social panel is analogous to the Me tile on the Windows Phone Start screen. Here, you can view your online persona, including your own What’s new feed (the posts you’ve made to various social networks), notifications, and photos (again, what you’ve posted to your own networks). You can also post directly to any of your connected social networks, somewhat negating the need for a separate Facebook or Twitter app.

(You can also view your profile, edit your profile via IE, and access your connected social networks, again from IE, from this view.)

Tap Notifications from the main view to see your social networking notifications. To see what your contacts are up to (on social networks use the What’s new tile.

The Notifications and What’s New views are both interactive. For example, each tile in the Notifications view represents a post that is directed to you from a social network (Facebook and Twitter in my case). If you tap a tile, you can of course view the entire message, but you can also favorite the message, retweet it, or reply (Twitter), or Like, comment, or reply (Facebook).

The What’s New view works identically: You can reply to posts and so on, with the capabilities depending on the network to which the message was posted.

Of course, People is also a contacts management system. And the main view of the app is mostly taken up by your contacts, which includes a separate Favorites group if you are using a Microsoft account and had previously utilized this feature in Windows Live Messenger. (You can create other groups attached to your Microsoft account in Windows Phone, but I’ve not seen these appear in the People app so far.)

(The contacts view can be toggled between all contacts and online contacts only using an app bar button.)

When you tap an individual contact’s tile, you will see their information in a nice full-screen view that works much like the Me view, with Contact, What’s new, and Photos panels that provide an overview to the ways you can contact them, how you’re connected (which accounts), and what they’ve been up to. As is the case throughout the app, everything is interactive, so you can respond to their posts and photos, and those posts will go to the appropriate social network.

You can also use the interactive links in the Contact panel to reach out to them. For example, the Send email link will trigger an email using the email account you select.

Using the app bar, you can access other, hidden features, including the ability to pin that contact to the Start screen, make them a Favorite (or reverse that), link contacts (so that you don’t have multiple contacts for the same person), edit the contact (on an account by account basis), or delete the contact.

People also supports a few simple options, including the ability to show or hide contacts from certain accounts. For example, you may not want to show all of the 25,000 people you’re following on Twitter.

Overall, the People app is one of the more full-featured and finished of the bundled Windows 8 apps, though I suspect most people will miss the social networking integration bits until they muddle around in the app a bit. As with Windows Phone, this stealthy functionality is both good and bad, and I think Windows 8 would benefit from dedicated Facebook and Twitter apps regardless. But the People app is a great place to start, and a decent contacts management system.

Discuss this Article 18

grahamr
on Dec 15, 2012

Windows 8 people app is underrated. It's a good app and its only getting better.

GoodThings2Life
on Dec 15, 2012

I think the only thing that bothers me on the People app is the same thing that bugs me on People hub in WP... that I can't like individual comments. Also, I wish People app in W8 behaved like WP8 where you can use alphabet jump lists.

kjblank
on Dec 15, 2012

I love the people app, but to me, it's the only app of the included Windows 8 and Windows RT app that's a little crash prone.

I've learned how to use it so it doesn't crash, but I think it would bother some users. It's the same on my desktop and on my Surface RT.

With that said, I don't see the need for a Facebook app for myself. Limits of the social integration across my devices give me the functionality to chunk the Facebook website out of the window. This leads me to my other thought...is Facebook OK with Microsoft providing a cleaner and better news feed than Facebook? The reason I love the People App and the People Hub is that there is no advertisers unlike the Facebook mobile Apps or the Website. I can now live an ad free Facebook life. The website is only need to tweak a privacy setting if need be.

esas
on Dec 15, 2012

I also like this app, but I really miss the possibility to see shared skydrive Picture folders. This is possible on Windows Phone.

TraderGary
on Dec 15, 2012

The people app won't be useful for me until it allows the use of POP3 accounts.

dkp23
on Dec 15, 2012

App crashes a lot and takes a bit of time to sync. Also Facebook feeds do not all show. The people hub had the same problem on windows phone had last year where friends with privacy settings on will not show on wp7 people hub. Then all of a sudden, it was fixed earlier this year.

Now the people hub on my laptop and surface have the same problem. Reset, remove and adding back account did not change. Surface team on twitter didn't have an answer, so right now , Facebook on people hub not fully functional. Anybody have suggestions to fix?

onlyone
on Dec 16, 2012

Thanks to the inability to assign a photo of choice to a contact, something that's been possible in WP7 since its release, I am faced with a sea of white silhouettes on a grey background. Hey thanks for such fine personalisation options Microsoft. Maybe by mid-2013 you'll have figured it out. Hate you.

mikegno
on Dec 16, 2012

I am able to add pictures which show up in my People app using either Desktop Outlook or my ancient HTC Touch Pro 2. No problem. I don't know what account your pictures are in on your phone, but it may just be due to not having linked the account with the picture into the People App in Win8.

I haven't added that many pictures, but it works.

danielgr
on Dec 16, 2012

If only it supported outlook.com contacts (just as the Windows Phone app does). At least for me right now it's only able to see "Messenger" ones, which is frustrating, specially because many people do not have much info on their public profiles.
The app also fails to bring many updates from facebook friends that simply not show for whatever reason...
Overall, it remains quite "unfinished" and "unpolished". Hope it'll soon get up to the phone's app level, and that such feature isn't considered to be "too much to ask" from Microsoft...

newyorkcitymale
on Dec 17, 2012

I agree. The Windows Phone app is a bit more powerful and user-friendly. Also a bit more customizable. This app has a lot of potential though. I hope Microsoft seizes on that. I suspect that they will. It really sets Windows Phone & Windows 8 apart from the other OSes.

mikegno
on Dec 16, 2012

Coincidentally, I was just about to email Paul regarding a problem I have been having with the people app that he might want to include in an article about the people app

I kept finding info about a local clerk of court mixed in with my wife's contact info. I looked all over, Outlook, Office365 and Win8, hoping to edit out the offending info. I thought the entry had gotten corrupted in one of my numerous migrations.

When about to give up, I noticed the link icon that appears at the bottom of the screen when you right click while in a particular person's entry in the people app. I clicked on it and found that somehow Win8 had linked this clerk's info to my wife's. How this happened I have no idea, but it's something to look at if you find strange information embedded in someone's people entry.

mkuczara
on Dec 17, 2012

If only Music and Video app were half as good as people app (not perfect but still good app)...

Curtmcgirt
on Dec 17, 2012

am I the only person who wishes the "Live" tile for the people app displayed "Live" updates/tweets from my contacts, rather than just a (decidedly "un-Live") carousel of contact photos? is there even a way to make the people app notify me of tweets, or do I have to go digging into the app to find them?back to the tile photos: I unchecked one of my accounts (skype) so that those contacts would not display inside the people app, but those contacts' photos still display in the "Live" tile photo scroll.

newyorkcitymale
on Dec 17, 2012

My main criticism of the app is that it's "too white." I'm not sure why, but I hate looking at it so I rarely use it. I really wish Microsoft would give us an option (like we have in Windows Phone) to choose either a white or black background. I much prefer the black... particularly on a large screen device.

SeanAdams
on Dec 17, 2012

I've got the people hub (windows 8) and Outlook 2013 running in parallel - and it's bizarre that the people hub in Outlook is completely segregated from the people hub in Windows.
Purely in terms of ability to connect to all my contacts (e.g. Google contacts) - Windows 8 people hub seems to have the upper hand! (again, this seems strange I'd expect that Outlook would have the superset of capabilities)

Ahamhum
on Dec 28, 2012

I am also running Office 2013 and am not able to sync my contacts with Outlook.com.

I did come across this discussion on Technet that seemed to be on track and intelligent, but not there yet:
http://social.technet.microsoft.com/Forums/en-US/officeitpropreview/thre...
Any news here from MS?

pthurrott
on Dec 28, 2012

This has nothing to do with the People app.

destrogiro
on May 2, 2013

Hi,
I logged in People App with my brother account. How do I change it to my login account.
Thanks.

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