Windows 8 Tip: Reset or Refresh Your PC

Windows 8 makes it easier--and faster--than ever to start over from scratch

Before Windows 8, resetting a PC was a complex and time-consuming affair. But thanks to Push Button Reset, you can now “nuke it from space,” as I think of it, and return the PC to its factory-fresh state in just minutes. Too good to be true? Not at all. In fact, this is one of Windows 8’s best new features.

Because of what I do for a living, I test a lot of software, and generally beat up my PCs enough that I end up resetting them pretty regularly. Coming into this month, I felt like both of my main-use PCs, an HP tower desktop and a Samsung Ultrabook, were in need of a little spring cleaning. And during a recent trip to Microsoft’s Redmond campus, I resolved to nuke the Ultrabook when I got home.

Doing so is now a lot easier—and less time-consuming—than it used to be.

With previous versions of Windows, you had two choices for nuking the PC: You could use the PC maker’s restore routine, either via a built-in partition on the disk or separate optical disc, or you could boot the PC with a Windows Setup disk and install a clean version of the OS, albeit one that would probably require some additional driver installation after the fact.

Though there are exceptions—Lenovo’s ThinkPad PCs are notably clean of crapware, for example, and of course Microsoft Signature PCs are pristine—I’ve generally preferred the latter option in order to ensure that the Windows version I’m starting with is the one Microsoft released, and not one over-burdened by unnecessary utilities and applications. But with Windows 8, new options are available under the umbrella of Push Button Reset.

You won’t see the term Push Button Reset anywhere in Windows 8: That’s what this set of functionality is called internally. Instead, this technology is exposed as two features in the OS, PC Reset (“Remove everything and reinstall Windows”) and PC Refresh (“Refresh your PC without affecting your files”). Which you will choose is based on your needs.

Both offer the same basic functionality: They will remove and then clean install Windows 8 in a very fast manner, returning the OS to its default configuration. (More on that in a moment.) But PC Refresh adds a twist by copying your Metro apps, personalizations, and personal files to a temporary location during the process and then returning them to the new Windows install when done.

“Default configuration” varies from PC to PC. If you installed Windows 8 using Microsoft’s installer yourself, you’ll get a base install of Windows 8 as God intended. If you bought a Windows 8-based PC from a PC maker, that default configuration will include PC-specific drivers. It can also unfortunately include crapware.

In a future tip, I’ll explore how you can modify this system image to your needs, but in the meantime remember that the old way of doing things still works. That is, you can reset your PC, remove any crapware, and then backup the newly-clean configuration using the old-school backup routine from Windows 7. Windows 8 Tip: Use Windows 7 System Image Backup explains how.

For whatever reason, I tend to use PC Reset, not PC Refresh. Mulling this over, there’s actually no good reason for this, as I end up repopulating my documents via SkyDrive each time anyway. But either way, the process is the same: You can trigger PC Reset or Refresh from the Metro-based PC Settings or via Control Panel. Or if your PC isn’t working, you can use the Recovery environment. (Check out Windows 8 Tip: Create Recovery Media for information about creating a bootable disc for this purpose, though your Windows 8 Setup media will work too, if you have that.) Since the Metro version is the most obvious, let’s look at that.

You can find the Push Button Reset options in PC Settings under General, near the bottom of the list of options.

If you choose the refresh option, you’ll be prompted with an explanation of what’s about to happen. Click through this full-screen notification and Windows will be reinstalled, with your personal data, personalizations, and Metro apps all backed up and reapplied to the new install automatically.

The entire process takes just several minutes, though anything added by your PC maker will stretch things out a bit. In a test of my Ultrabook, which was first reset as described below, it took about 10 minutes for the refresh process, including moving about 8 GB of data back and forth.

If you choose to reset, you’ll be prompted with a much shorter explanation as you’re essentially performing a clean install of the OS, or that “nuke from space” scenario I described earlier.

But once you get past that first stage of the wizard, you’re presented with a second option: Do you want to fully clean your drive?

If you’re just resetting the PC for your own use, choose “Just remove my files,” as the process is much faster. The second option, “Fully clean the drive,” is there for when you are giving or selling the PC to someone else and you want to ensure that they can’t use a PC forensics utility to mine data off the supposedly erased hard drive. It’s much more time consuming than the first option, but also makes your PC safe for transfer to a new owner.

The reset process is even quicker than refresh, unless of course you choose the full-clean option. On my Ultrabook, I was able to nuke from space in 7 minutes.

One thing to realize about Push Button Reset is that it won’t retain your PC’s drivers; the process literally installs Windows 8 from scratch whether you choose PC Reset or PC Refresh. So unless your PC maker has included those drivers as part of the process, you’ll likely need to install missing drivers after the fact. This works as it always has: Use Windows Update first and then, if necessary, check your PC maker’s support web site for individual drivers or, hopefully, a driver install front-end application (as is provided for my Samsung Ultrabook).

Discuss this Article 17

Straatkat
on Mar 17, 2013

The problem is, Microsoft gave OEM's access to this brilliant feature and it is now worthless.

I bought recently an ASUS S400 laptop. Lovely machine. I thought I do the reset option to get a clean version of Windows 8, sans the Trend Micro Trial and the various other Asus value adds.

So I sat through the 30 minutes it took just to be booted back into the same, Asus filled Windows 8 experience.

So thank you Microsoft, you get the OEM's don't deliver a great experience, yet you don't get it either.

The Asus integration is even in the store app for metro, where there is a new category for Asus picks. Seriously, they just don't get it.

And for the record, there is also no way to get a clean ISO from Microsoft so that I can do a clean install, unless I want to buy a new Windows 8 key.

rjprice
on Mar 17, 2013

Yes, I was kind of disappointed to see the same thing with my Asus VivoTab. At least the few Asus apps are quick and easy to remove - about 2 minutes for everything.

To be fair, Office was the biggest waste of space and took the longest to delete, longer than all the Asus stuff combined.

Even so it was nowhere near as bad as cleaning out the pi metric buttloads of BSOD inducing factory installed malware on my the HP Media Center PC I bought in 2005.

ozaz
on Mar 17, 2013

To Paul and anyone else: Are all front-end driver installer applications created equal? I am only familiar with the Thinkpad one (Thinkvantage system update) and it works well (batch downloads and installs the required drivers without me having to trawl the Lenovo support website to figure out what drivers I need). Would be interested to know if that is the same for the other main manufacturers. This is the single application I want manufacturers to bundle with their PCs.

AnOldAmigaUser
on Mar 17, 2013

Depending on what non-Windows Store applications are on your computer, reinstalling and patching them can be a very tedious and time consuming task. Which can negate time savings over a old style system restore, though a refresh will result in a cleaner machine.

SQL Server Express and Visual Studio Pro plus any add-ins installed will take quite a while and both require patches. Office 2010 requires so many patches that it is a good argument for upgrading.

Maelstrom
on Mar 17, 2013

Question: if you have previously synchronized your settings before doing a PC Reset or Refresh, do your settings revert back to these after they sync once more or do they stay as defined by Windows 8 as default?

CaliforniaBear
on Mar 17, 2013

I don't understand why Refresh is such a wonderful thing. Its quick then it will take a couple of 8-hour days to reinstall some 25 programs. They may remember their configuration which is some help.

roncerr
on Mar 17, 2013

Paul, What you say about "refreshing" your PC only applies to the Metro stuff. If you're a desktop user it does nothing at all for you. You still have to go to Windows Update and re-download all the updates. You still need to reinstall and set up all your drivers just as much as you had to in Windows 7. Same goes for every "Application" (your name for desktop apps not obtained from the Windows store). We always could save the "User" files to an external drive and all that the new feature does is save them also, but it doesn't reinstall anything. Sure if you can live with Surface RT, go for it. You could also buy a Chrome book and do everything through the web. But if you want the capabilities of Windows 7, the "Refresh" is pretty useless.

pthurrott
on Mar 18, 2013

Yes, I was clear about desktop applications not being part of it. But PC Refresh/Reset is not "useless." Far from it. It has in fact dramatically improved this experience. As noted.

roncerr
on Mar 18, 2013

I note that you did not disagree with any of the specific items I mentioned that need to be reinstalled. And that includes printers, networking setup, and numerous other customizations to the desktop, the desktop apps, especially the local email client; basically everything you were using previously on Windows 7.

pthurrott
on Mar 19, 2013

It's just too tedious, sorry.

Windows 8 wasn't designed for the past, it was designed for the future. In the future, users of this system will only run Metro apps and everything will be refreshed.

In the present, users of this system will run some mix of desktop and Metro apps and, over time, lean more towards the latter. In my own case, I now have zero heavy, locally-installed applications to worry about. I install Office over the Internet in minutes and a handful of utilities. PC Refresh is great.

I don't print, just as I don't fax or format floppy discs. It's 2013.

If I was doing everything I needed to do a decade ago, Windows 7 would be the ultimate OS, I guess. But like most of the rest of the computer using public, I've moved on.

SamR
on Mar 18, 2013

I might give PC Reset a go, just for the fun of it.

Rebuilding a PC is not as time consuming as it used to be, Windows update, a few small programs then Firefox and Office. Done.

My PC's are both clean installs using Upgrade Media. I will be very interested to see if what MS says is true. That they remove all files and bring it back to exactly the time after I finished installing it.

I bet there are a few exceptions.

Thanks for the article.

Fab
on Mar 18, 2013

I tried PC Refresh a few months ago and was really disappointed to see all my Desktop apps disappearing. I hadn't realized at that time that only Metro apps would be reinstalled automatically. I suppose I should have read the warning messages more closely. Still one could think that a more complete feature could be expected from a modern OS.Reinstalling all the Desktop apps was a pain.

Rxdiaz
on Mar 18, 2013

It would actually be more useful if MS had an OS where this wasn't actually necessary...

Just a thought.

WaltC
on Mar 18, 2013

Here's a link to a nice, free, public domain front end for recimg--the Win8 utility Microsoft wrote and uses for "refresh"...It's called "RecImg Manager"...*cough*...;)

https://www.slimwareutilities.com/recimg_manager.php

Using Microsoft's recimg utility allows you to replace the standard Microsoft backup image used for either reset or refresh with one of your own making. Unfortunately, RecImg Manager is *only* a front end for the standard Microsoft recimg utility--the limits Microsoft has put into Win8 are still present when using RecImg Manager.

I read a Ballmer quote in the Win8 early days in which Ballmer stated that they could have written recimg to snapshot *ALL* our applications (and even games, if you want) instead of just the Microsoft store stuff. He went on to say they didn't do that initially because the proper way to restore a system is only with programs Microsoft knows will run fine with Win8. He also added, more importantly, that at some future date Microsoft might update the recimg system "refresh" function to backup and then restore everything, including all programs from disks and other non-Microsoft-store programming that was installed to C:\.

I certainly hope so. In XP we could do a "repair reinstall" from the DVD cold boot. That was the same, really, as Windows 7's "in-place reinstall" which you could accomplish simply by moving the contents of the Win7 DVD to a directory on hard disk, and running "setup" from there instead of from the DVD boot drive. Win7 would then reinstall transparently, leaving all of your files and settings untouched. (You could, of course, run Win7 install from a DVD after Win7 has booted from hard drive, and achieve the same thing--but running the Win7 install from the hard drive is much faster.)

Win8 as it sits, has no in-place reinstall mode built in(!)--and as Ballmer said, the omission was deliberate. Win8 really needs this functionality. The irony is we already know the necessary code is in the current Win8 install--an in-place reinstall is exactly the same thing as an "upgrade" from Win7 that leaves all of your files and settings in place. All that's needed is for Microsoft to remove the artificial restrictions in Win8 prohibiting the OS from doing an in-place reinstall on an existing Win8 install, while leaving all files and settings in place.

Microsoft needs to:

1) Make a start menu optional in Win8
2) Add provisions to support an in-place reinstall of Win8

These are two fairly large omissions from Windows 8. Microsoft might make a case for leaving off the start menu--although I would not be persuaded as it ought to be a part of the "desktop" UI option--but Microsoft cannot justify the exclusion of an in-place Win8 install routine.

JimmyFal
on Mar 18, 2013

I am anxiously awaiting the really useful article to come about creating your own reset image. This process was detailed in the Preview version as something initiated from a command prompt. I actually went through the early version of this process on my Vizio laptop and created the image, but it failed to restore properly. I figured I would wait till RTM and try again. I have not tried it since, but it's too bad that MS did not make a mouse driven option for this incredibly useful aspect of reset. Obviously and probably so as not to give any of us loyal consumers a way out of the OEM nightmare of pre-installed crap loaded reset images. That article will be well worth passing around when you put it up.

sup
on May 7, 2013

Hi I was just wondering if I choose the fully clean option, would i need a product key/code or anything to start my laptop again or will it just reset to it's factory settings?
Thanks this is a big help!

pthurrott
on May 8, 2013

No, you will not need a product key.

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