Calling BS: Windows Phone 8 Handset Asks for Installation Disc

Does Windows Phone have problems? Sure. This isn't one of them

I should have written this up sooner. Widespread reports, especially on hyper-partisan Apple blogs, delighted in a supposed Windows Phone 8 error message that prompted the user to insert an installation disc, as would be required on desktop versions of Windows. How ridiculous, they chortled. And they’re right. Because that's not the whole story.

You’ve perhaps seen the photo, which was tweeted by Mikko Hypponen. And no, I’m not linking to this guy, who has behaved dishonestly and has received more attention than he deserves.

If you’ve been using Windows for any amount of time, you recognize this as something that happens on desktop versions of Windows when something goes seriously wrong. Alas, despite being based on the same codebase as Windows 8, Windows Phone 8 doesn’t provide a way to insert an installation disc. Cue the hilarity.

Except that it’s complete and utter bulls!#$.

What Mikko didn’t mention at all in his oft-republished tweet was that he had actually “reflashed” the phone and failed. And while he finally admitted it was “not a normal failure,” what he didn’t mention was that what he was really doing was trying to hack the phone by loading a modified boot loader. And this is exactly the type of situation in which this screen would appear on Windows: It’s trying to protect the system from an attack. The installation disc of course includes the known-safe bootloader code.

So all this seemingly hilarious photo “proves” is what Microsoft has said all along: That Windows Phone 8 is basically just a version of Windows 8. Which, by the way, is a good thing.

Look, it’s possible that someone, someday, will run into this screen innocuously. Software isn’t perfect. But this isn’t a case of innocence, it’s someone purposefully not explaining what they did and then making Windows Phone look bad as a result. Hilarious!

Shame on you, Mikko. And shame on all the chuckle-headed blogs that posted about this without even attempting to understand what really happened.

Discuss this Article 10

albertoslopez
on Jan 17, 2013

Hi Paul,
Thank you for shedding light on this. I saw the story earlier and thought it was weird. You do us all a favor when you take the time to clarify partisan crap like this. Kudos.

rjohn05
on Jan 17, 2013

Hey Paul. This guy did interact with the WP team on Twitter and told them that he was trying to flash the phone. I didn't get the impression that he was doing something shady.

Marty
on Jan 17, 2013

Most people did not see any conversation Mikko had with the WP team - they saw the "viral" part, the photo above, laughed and moved on.

The image wasn't provided with any explanation that might suggest that something out of the ordinary was going on. The implication was that this is something that could happen to anyone using a WP8 handset, which as Paul points out above, is probably possible on some level, but not very probable unless you're tinkering with the device.

Waethorn
on Jan 17, 2013

The one guy credited with posting the screenshot actually works for F-Secure and previously wrote articles about the safety of Windows Phone 8, wherein Android has very little protection.

The guy that posted the pic on Twitter says he was "playing around with flashing", and also works for F-Secure. He wasn't using legitimate firmware updates for his phone.

aerotjk
on Jan 17, 2013

Paul, THIS IS AWESOME. So tired of the MS/WIN haters that use opinion and falsehoods to rip Redmond.

erasure25
on Jan 17, 2013

I have to agree when you said this "error" is a good thing. It basically shows that WP8 is a rather powerful operating system as it shares a lot of code with the full blown Windows 8. It also shows how uncluttered and efficient WP8 is given that it runs so smoothly.

brians (not verified)
on Jan 17, 2013

Could someone with a Windows 8 phone try to make it say "Abort, Retry, Fail?" [Perhaps, pulling out a micro-SD card in the middle of a file operation?]

Does Windows Phone 8 have cmd.exe? [Windows RT does].
If it does have it, it is probably possible to get it to happen.

Just kidding, but it is a funny thought.

MarkH
on Jan 17, 2013

It's kind of amusing; you pull this kind of malarkey with a Windows Phone and it's all "ah ha! I knews that windoze were rubbish!" But you show someone a bricked iPhone and they just assume "that fool must have been screwing around with it all shady-like."

Sigh. As a software developer, I will be the first to admit that sometimes "these things just happen"...but seriously, there are hundreds of MILLIONS of smart phones from all different manufacturers in the wild doing just fine, from MS, Apple and Google alike. Seems to me if any of them had some fantastic outstandingly inexcusable flaw (*cough* Apple Maps *cough*), there'd be a lot more public outcry. Moving on, as Paul would say :-)

narcoticmind
on Jan 19, 2013

This whole blog post is a bit misleading.

1. Hyppönen re-tweeted some other guy's picture
2. Hyppönen didn't reflash the phone, the other guy did, he didn't know that when he tweeted.
3. Hyppönen asked was it a fake or what.

Paul, hold your horses and read the tweets before you start bashing and yelling.

pthurrott
on Jan 19, 2013

Actually, I waited several days before posting this. As noted upfront, I should have done so more quickly. The entire premise around this photo--that this will happen to normal people, and thus that WP8 is ludicrous--is a lie. The original tweet started the BS by not providing any context at all.

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