The Nokia Advantage: Customizable Design

Nokia's latest Lumia handsets let you change the look and color of the devices on the fly

With its latest Lumia handsets, Nokia has finally settled into a groove that I think makes the most sense for its customers: Most of the firm’s Windows Phones now sport a more customizable form factor that lets users change the color of the devices on the fly to suit their mood or changing tastes. This is a big deal, and one that makes Nokia’s Lumias far more attractive to potential customers.

Hopefully, this is the direction Nokia takes for all of it Windows Phone handsets going forward. To date, however, its flagship devices—the Lumia 800, 900, and 920, in turn, have utilized a unibody design. They’re attractive enough, of course, and when first introduced this type of design was certainly unique. But with a bit of use, the downsides are evident.

First, at least in the case of Nokia’s currently in-market devices, the unibody design leads to heavier and thicker form factors. The Lumia 920 is a beast of a phone, not just thick and heavy, but also dense, like lead. This doesn’t offset its many benefits fully—the unit I’m now testing has an amazing camera and a gorgeous and larget HD+ display—but let’s just say we won’t be seeing many women or children carting this thing around. It’s hefty.

Second, and again in the case of Nokia’s devices, the unibody design for some reason preempts the inclusion of micro-SD expansion, something Nokia offers on all of its (Windows Phone 8-based) non-unibody smart phones. I’m not clear on why this can’t happen—after all, the SIM slot is a similar size and shape—but with the exception of the newly announced Lumia 720, no Lumia unibody device has offered micro-SD expansion.

Third, because unibody designs are totally sealed, you can’t replace the battery yourself or on the go. This means you can’t pack an extra battery to extend your usage time while traveling.

Finally and perhaps most important, the unibody designs most compelling technical achievement, an even coloring that pervades through the device and not just on the surface, is also its biggest weakness. A cyan blue Lumia was a breath of fresh air 18 months ago, but with many people considering their smart phone a fashion statement as well as a utility, these deep-seated colors can get old quick. And because of their heft, adding a color case to the Lumia 920 is impractical. (And, thanks to the unibody design, otherwise unnecessary.)

Related to this third point is the availability of colors. There’s a reason early unibody Lumias were only cyan, and that subsequent models are available only in a limited selection of colors: These colors are most easily reproduced accurately across a variety of materials, allowing accessories to match exactly. This is an issue car makers also face, since many auto body parts are made of different materials and thus “take” color paint differently.

With this all in mind, Nokia seems to be moving past its unibody designs, or at least incorporating the customization capabilities of its non-unibody products into all new Lumias. For Windows Phone 8, the firm now offers a range of devices and all of them, except for the flagship Lumia 920 that debuted last year (and the Lumia 720), feature similar body types with a removal back shell. These include the Lumia 820 (and related Lumia 822 and Lumia 810) that debuted at the Windows Phone 8 launch last year, the low-cost Lumia 620, and now the new Lumia 720 and Lumia 520 that were just announced at Mobile World Congress.


Fun, colorful Lumia 520

(Yes, the Lumia 720 does in fact have a unibody design, though at 9mm thick, it’s pretty thin and in fact even thinner than the non-unibody Lumia 820. But it still offers exchangeable wireless charging covers, available in multiple colors. For this reason, I recommend getting black 720 if you go with this model.)

This customization ability isn’t just about fashion. It allows Nokia to sell the devices more cheaply and then integrate additional functionality, like wireless charging, into the separate back plates, each of which is available in different colors. Presumably they could also offer separate back shells without this functionality as well. And let’s not forget that these designs have user-replaceable batteries, so road warriors can pack an extra battery while away from home.

This design makes an otherwise pedestrian device like the Lumia 820 suddenly very compelling. And Nokia has taken this design to a new level with the Lumia 620, which offers “double shot” shells that blend two colors together—like yellow and green or yellow and red—in very attractive ways. So far, this is unique to the 620, but it really makes a low-end, small phone a heck of a lot more fun.


Fun new "double shot" color shells give the Lumia 620 a unique look

If Nokia’s devices are successful enough, third parties will make their own color shells and, perhaps, designer shells similar to the variety of cases we see today for the iPhone. But Nokia is already offering a variety of Lumia accessories in different colors, too, including speakers, portable USB chargers, wireless chargers, and more.

Put simply, Nokia’s eye for design and the move to replaceable color shells on most Lumia handsets has made this device lineup more attractive than ever, literally. It’s one of many reasons to choose Nokia over competing handsets. I’ll be looking at more reasons soon.

Discuss this Article 27

Brett Howse
on Feb 28, 2013

I couldn't agree with you more. I just picked up a 620 on Sunday, and I love it. It even came with two colors in the box! How great is that.

The phone feels almost as solid as my wife's unibody 800, but is far lighter, has micro SD, etc.

glonq
on Feb 28, 2013

Nokia advertisements count as news now, Paul? ;)

Seriously, though. Those are nice colors, but I hope third parties hop in and offer shells with even more colors and designs.

pthurrott
on Feb 28, 2013

To be fair, this isn't a "news" site.

neonspark
on Feb 28, 2013

the biggest problem with this is that the phones get thicker because not only do they have to have an outter shell, but a shell for the shell. this goes contrary to the industry.

I realize nokia is trying to save money by hedging the risk of ending up with a lot of SKUs for a color nobody wants (cyan sold poorly for them compared to black sku). However this comes at the sacrifice of built quality and size.

let's face it, colored shells are ok for the low end market where fit and finish is secondary. when you're asked to punt close to 700 dollars on a device that will be obsolete, YOU SHOULD NOT have to deal with cheap crappy lego like shells.

pmbAustin
on Feb 28, 2013

The size and heft of the 920 is always over-stated in articles like this. I've compared my 920 to a dozen other phones (mostly android), and given that my 920 doesn't require a case, and almost everyone else has one... the end result is that the weights are similar as is the thickness.

Personally, I don't really notice the "heft". It feels great in the hand, and I don't notice it in my jeans pocket. I wish online writers would stop hammering this as if it were some massive lead brick, which it most certainly is not. Yes, it's nowhere near as thin and light as an iPhone 5... but then again, the iPhone 5 feels like a fragile toy, whereas the 920 feels solid and nearly indestructable. It instills a lot more confidence.

pthurrott
on Feb 28, 2013

It's not overstated at all. It's plainly stated. This phone is much bigger, denser, and thicker than any other phone here. It's as heavy as my wife's Note 2, despite being "smaller" (it's thicker).

oroslak
on Feb 28, 2013

Have to agree with Austin. I don't think I've ever read anything by you that mentions the Lumia 920 without adding pejoratives like "beast of a phone," "like lead," etc.

Yes, it's certainly the heaviest of the high end smartphones (I think). It might be the thickest as well. But, putting this in perspective, the range of size and weight from the smallest to the largest of smartphones falls within such a narrow band that it makes the expression "beast of a phone" sound almost like the design has provoked you in some way (especially when repeated incessantly).

Most design choices involve trade-offs. Samsung seems to have gone for thin and light as a priority. In getting there, they've had to accept a phone that both looks and feels "cheap."

I have to say I much prefer Nokia's design choice with the 920. They sacrificed thin and light for a very high quality look and finish. Given the trivially small differences in weight and size we're talking about, I'd say Nokia did the right thing with it's flagship phone.

Bigger and heavier has to be conceded. "Too big," and "too heavy," on the other hand, especially when we're talking about a couple of dozen grams and maybe a couple of mm (and sometimes just fractions of mm) is a purely subjective observation.

I know we'll never hear you say the 920 has a superb looking finish and great feel in the hand befitting a high-end smartphone. You tend to make it sound, however, like that perspective is indefensible.

Having said all that, I'd add that HTC produced and equally stunning flagship phone making a different set of compromises. It's a shame, then, to hear the recent reports that HTC has no plans for a new high-end Windows Phone for 2013.

pthurrott
on Feb 28, 2013

I have one here. It's big, it's heavy, it's dense, it's thick. Sorry. It just is. The reason you read that here is because it's all true. It's a nice phone. But it's a big phone.

oroslak
on Feb 28, 2013

I have one here as well. 10.7 mm (920) is "thick," but 10.1 mm (8X) is "not". Really?

Bricks are heavy, as are irons and bowling balls. I wouldn't call any smartphone on the market today heavy. Yes, 185g is heavier than 130g (got me there), but most people wouldn't describe either weight as "heavy". In fact, I'd wager that the weight you have on me is greater than the 920 has on an 8X (in relative terms), which should make a 920 in your hand easier than an 8X in mine.

I mention this because you do tend to draw a lot of attention to the weight of the thing (to the exclusion of almost everything else about it) as if it puts it into the "unusable" category somehow, even though a number of phones of which you speak highly are larger, in certain dimensions, than the 920 (the s3 is a fair bit longer, for example).

It's not just you, of course. The 920 is constantly tagged a being "a beast." I gotta say, though, all current smartphones are so light that it's kind of weird that this is the first and last thing a lot of people say about the 920. To me, "it's a beaut" is the first thing I notice when holding it.

pthurrott
on Feb 28, 2013

I wrote a very positive article about Nokia and as usual it's being drawn off into a side argument over a stupid pet peeve. I get it: You love your Lumia 920. And I'm sorry it's big and heavy, but it is. And yes, most people would in fact describe this thing as both big and heavy, because it is. Notably so.

No more on this topic.

oroslak
on Mar 1, 2013

Just to get back on topic then, I at least agree that baking interchangeability of covers right into the design of the phone is the best solution to getting both protection for your phone (because they're replaceable, breaking the shell doesn't mean getting a new phone) with the least sacrifice on the quality look and feel front (third party "protective" cases for other phones have a tendency to both look ugly and clash with the phone's basic design).

To see how this can look really impressive, I'm surprised you didn't mention the recent design challenge for Lumia 820 cases, which produced some really cool and imaginative covers (see: http://wmpoweruser.com/nokia-announce-the-winners-of-the-nokia-lumia-820...).

pthurrott
on Mar 1, 2013

I did actually link to that but, yes, this is the type of thing that is interesting/exciting here. The notion that third parties could step in with additional colors, or designs like these, or even Samsung Galaxy S3/Note 2-type "flip" covers, which would be cool as well.

Rishicash
on Mar 1, 2013

Not only positive, but spot on with your observation about the appeal of body swapping. You are entitled to your opinion on everything just as your readers are. People tend to forget that this is YOUR site and not a government supported site so you can say what you bloody well like and if people don't like it they can go elsewhere.

pthurrott
on Mar 1, 2013

You know, it's not that. I don't mind people disagreeing at all. Debate is fine.

It's just that I can't mention this very real issue with the Nokia Lumia 920--it's unbelievable heft--without getting shouted down. It's like there's a Nokia mob squad out there working to prevent any criticism from seeing the light of day. This stuff is just knee-jerk.

My wife uses a Samsung Galaxy Note 2. This is a big device, it's taller and wider than the Lumia 920, but if you look up the specs you'll find that the 920, amazingly, is heavier:

Note 2: 6.34 oz.
Lumia 920: 6.52 oz.

See, the Note 2 is not "bigger" than a 920. It's less thick. It's way less dense. And it feels even lighter than it is as a result; the weight is just better balanced out. How Nokia could make a "heavier" but smaller device is beyond me. But the unibody design is at fault.

Not coincidentally, I handed my wife the 920 last night and said, "aside from the color [which is a crazy canary yellow], what is your first thought when you hold this thing?"

"It's really heavy. REALLY heavy."

Exactly.

oroslak
on Mar 1, 2013

I think the "knee-jerk" response stems from the fact that the people who actually carry this phone around all day as their primary phone are being told by people who don't carry it around all day that it is "too heavy." In other words, although we've presumably compared the weight and feel of other phones before committing to the 920 and decided that, on balance, the weight of the thing is a non-issue, you appear to be telling us: "you're wrong." Perhaps you don't mean it to come across that way, but given the responses so far (of which mine was not the first nor the only one) it does.

I get that some people don't like the weight of the 920. That's fine. It just happens to be what they prioritize. Among WP8 connasisseurs, however, it appears to be a popular choice. Does that mean we're (920 owners) all crazy?

As to the Note II, one could say, in all honesty, that it's a surprisingly light device for its dimensions (the specs I saw for Note II are 6.46 oz, but, whatever).

I'm curious whether Andrew Zarian's first reaction was the same. He has talked up the 920 a couple of times on What the Tech, but hasn't mentioned the weight once. Yet (perhaps he said something off air, however).

Maybe a full review of the 920 on "Supersite for Windows" is in order, with the good and bad. It is the standard-bearer for premium WP8 devices, after all.

pthurrott
on Mar 1, 2013

It could be worse. I could discuss how it reboots constantly all day. :)

zikifer
on Feb 28, 2013

I love the "double shot" shells, they are *really* nice looking. I got an HTC at launch because the 8X seemed better than the 822, but with Verizon supposedly getting its own high-end Lumia HTC better step up its game else be left in the dust.

thundr35
on Feb 28, 2013

I have to admit with all of the custom apps/games that Nokia provides to their customers and with these new shells/colors, I'm starting to wish I would have picked up a Nokia instead of the 8x. HTC apparently doesn't really care what happens after the sale...then again, WP8 is only a SMALL part of their business.

prettyconfusd
on Feb 28, 2013

I'll admit I'm very glad that the 720 doesn't feature fully changeable covers, a HD screen, nor the higher end processor of the 920 otherwise I'd be incredibly jealous from my 8X.

The main thing I've missed since moving to HTC has been the myriad of covers I could use (Even with the 900 I had three different coloured soft covers to suit my mood/outfit) and obviously the Nokia apps.

It's no surprise HTC aren't bothering with a flagship Windows Phone in 2013, outside of creating a good looking phone last year they've done nothing to add value to it since.

With the release of the HERE suite I'm content for now but I'll be moving to whatever flagship (yet still thin, light, and cover-changeable) Nokia brings out at the end of this year and never looking back.

meelahi
on Feb 28, 2013

In many countries Nokia has their own show rooms, and people do go there to pick up their phones. I can just visualize that there will be displays full of colorful phones. It should be quite amazing to look at!

stepk
on Feb 28, 2013

Surprisingly, the weight of the 920 does not phase my wife in the least. She loves the phone especially after I convinced her to buy the red phone when ATT couldn't get us a Cyan one). Her rationale is that the phone is in her bag anyway so the difference in weight from her previous phone is negligable in comparison to verything else in there. She, as I, love the big screen and the Nokia apps are incredible. BTW, I wipped out my Nokia at a dinner and got an iPhone user to change to the Nokia 920 (i'll admit he was on the fence already but I pushed him over.) Still, the idea of being able to change the color (mine is black) to suit my mood would have been icing on the cake. Also, an SD slot would be a cherry on top.

tboggs13
on Feb 28, 2013

My wife has no problem with the 920, in fact she likes it quite a bit. Also, two ladies at work picked them up after seeing ours.

It does however feel very dense but like everything else, you get used to it.

tboggs13
on Feb 28, 2013

Got distracted by the 920 weight issue, I believe the topic was really about Nokia's designs and options.

The biggest problem I see right now is that I can't find Nokia accessories. Every time I have looked at stores, I don't see a sku. That includes their speakers, headsets and shells. I like having options, but they need to be available for purchase to make use of them.

Bryan
on Feb 28, 2013

Paul, you are right the Lumia 920 is a big phone and a heavier phone. That being said, I have now had it for 2 months and it is without a doubt THE BEST phone I have used and or owned. It is elegant, very well designed and performs flawlessly. Its closest competitor, the HTC 8X is well made but lacks the polish and attention to detail the 920 has.

Anyways, that's my opinion and I am sure there are many people out there that will agree or disagree with me.

Allenbt
on Mar 1, 2013

I agree, I love the interchangeable back plates too. I do wish Nokia would settle on a baseline case though. My wife has an 810 and wanted to get a bumper case (she keeps tossing her phone into her bag, which is another issue entirely) and finding one was a bear, since all of the Nokia's seem to have slightly different corner radiuses, etc. in the casings.

Tim F
on Mar 1, 2013

I tried the original Nokia Lumia (for Verizon) in the fall and it was a little too bulky and difficult to hold. The HTC 8x, on the other hand, felt just right. I'm quite happy with the HTC.

itmaster68
on Mar 4, 2013

ok, how about the ability to change the color of the outside case or shell electronically? from inside the phone, it would be uni-body and sturdy and have the customizability..I think I remember seeing this somewhere?

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