Windows Phone 8 and Turn-by-Turn Navigation

While Windows Phone 8 is a big improvement over Windows Phone 7.5, some much-needed features didn't make the transition

While Windows Phone 8 has certainly added many useful new features compared to its predecessor, it’s also a new platform and is missing some functionality that long-time Windows Phone users expect. Key among those, perhaps, is voice-guided turn-by-turn navigation.

If you’re familiar with Windows Phone 7.x, you know that the initial version of Microsoft’s mobile platform shipped with an app called Bing Maps that included a nice presentation and basic turn-by-turn capabilities. That is, while it didn’t offer an advanced features like a 3D view, it did offer spoken turn-by-turn directions using the standard overhead 2D map view.

It was better than nothing. And of course when Nokia entered the Windows Phone market, it brought with it its superior mapping technologies. In fact, these technologies were a key part of Nokia’s partnership with Microsoft, and there was a pledge that they would be integrated into the Windows Phone platform in the future, a situation that would benefit all Windows Phone handsets, not just those made by Nokia.

So what happened in Windows Phone 8?

With Windows Phone 8, Nokia mapping technologies have indeed been integrated into the new version of Bing Maps, which includes these Nokia mapping technologies on the backend, but presented with a familiar Bing Maps look and feel. The integration of Nokia mapping technologies into Bing Maps brings two key benefits: Much more detailed and accurate maps and the ability to download maps for offline use.

(Note: On Nokia’s Windows Phone 8 devices, Bing Maps is replaced with Nokia Maps, which uses the same back-end but has a different user interface. While they’re functionally very similar, Nokia Maps does include a few added differentiators, such as directions that can include public transportation.)

But as is so often the case, where Microsoft giveth, Microsoft taketh away. While Bing Maps benefits from the inclusion of Nokia’s mapping technologies, it also suffers from Microsoft’s decision to remove turn-by-turn navigation from the app. In Windows Phone 8, turn-by-turn is a feature that is added via a new plug-in model. So while you can still get driving and walking directions in Maps in Windows Phone 8, turn-by-turn with spoken directions is available only through a separate app.

If you have a Nokia device, you’re all set. Lumia handsets include Nokia’s excellent Nokia Drive app, which includes turn-by-turn capabilities with audible directions. So when you trigger directions through Nokia Maps on those devices, Nokia Drive launches.

What you get on other handsets varies by both the hardware maker and the wireless carrier. And while Microsoft describes the new Maps plug-in model for turn-by-turn to be “more flexible — and ultimately more powerful,” I think you’ll agree that the real world result is that it stinks. Because while Nokia Lumia devices, iPhones and Android handsets all get turn-by-turn navigation capabilities for free, non-Nokia Windows Phone 8 handsets do not.

AT&T, for example, pushes its AT&T Navigator app. I’m sure it’s pretty good, but I’ll never try it because it costs $9.99 per month or $1.99 per day if you don’t want to subscribe.

The big hope with Windows Phone 8, of course, is that Nokia Drive will be made available to all handsets. That’s because Nokia promised in June that it would make Nokia Drive available to other Windows Phone 8 partners. Since then, of course, the first generation of Windows Phone 8 handsets has arrived, and none of the non-Lumia devices include Nokia Drive.

A report in Pocket Lint from late October said that Nokia executives confirmed the release was happening “in the coming days.” (I’d ask Nokia to comment on this, but the firm has rarely answered any of my many emails so I’ve stopped trying.) But it’s unclear if it will be broadly available to all users, or just something that Nokia provides to handset makers. Furthermore, it’s not clear whether the app will be free on other phones.

Put simply, if turn-by-turn navigation is a big deal to you and you have to buy now, you want a Nokia handset. While many of Nokia’s Windows Phone apps are uninteresting, Nokia Drive isn’t just great, it’s a differentiator. And today, it’s only available on Lumia devices.

Discuss this Article 28

andrewtechhelp
on Dec 19, 2012

Voice Navigated Turn by Turn directions on WP7 were always a weird one, because 1. they required you to apparently tap the screen each time you wanted directions spoken and 2. they never released the Voice Navigated Turn by Turn directions outside of the US.

I expected Microsoft to just fix the turn by turn direction issues from WP7 and then expand it to more markets in WP8. Looks like they took a different tact...

JimmyFal
on Dec 19, 2012

And the saddest part of all, even if you have a Nokia handset, and you want to simply tap the mapping option for one of YOUR OWN contacts, it takes you to Bing Maps, and not Nokia Maps, and if you want voice guided turn by turn for one of your own contacts, you have to copy and paste that address into Nokia Drive.

Totally 100% pathetic. Microsoft it is 2012. I should, TODAY, be able to pick up my phone and say with my voice, "navigate to" one of my own contacts. I could do that 5 years ago with the WinPho 6.5 Bing app. What is the problem!?

ne2000
on Dec 19, 2012

To correct one point above, if you click on an address from a contact, you do get taken to "bing maps" but if you click on the directions icon in "bing maps" it gives you the WP 7.5 style drive/ walking directions but there is also a button at the bottom that looks like a right turn called "drive". tap that and Nokia drive opens up and starts up voice guided directions. This may seem complex but its only 4 taps from the contact.

JimmyFal
on Dec 19, 2012

"This may seem complex but its only 4 taps from the contact."

I realize this, but the less taps when your behind the wheel, the better. I see no excuse for not being able to tie Nokia Navigation straight in to contacts. I'm guessing this functionality is on the way, but I don't envision navigation to a contact to be a multi-steps and multi-maps app process.

Waethorn
on Dec 19, 2012

I find the Nokia satellite images look like they went through a green filter. They look like they were taken in the 50's.

gorath
on Dec 20, 2012

The satellite images from Nokia certianly aren;t as good as the old Bing ones, but I find that their road mapping is of a higher quality.
I wish we could have a mixed setup, Bing sattelite, and Nokia roads.

saqrkh
on Dec 19, 2012

Hi Paul,

My understanding regarding Nokia Drive on non-Lumia devices is that Nokia will make the service available to other OEMs for licensing, but it's up to the OEMs to pick it up.

http://conversations.nokia.com/2012/06/20/nokia-drive-for-all-windows-ph...

This is wrongfully unfortunate for WP users. I don't know why Microsoft isn't ensuring the availability of a free turn-by-turn navigation system on all devices, like seriously, come on. This is an essential service for mobile, it's akin to not having maps at all to be honest. Nokia's back end is available to you!

Nokia on the other hand, why aren't they taking a more aggressive approach to their HERE platform? Since Google isn't around on WP, and won't be for the foreseeable future, why not offer Nokia Drive with ad support (and without if user is willing to pay)? In fact, even without ad support having Drive available as the native standard would help towards gathering mapping data...

Bruno H
on Dec 20, 2012

agressive approach to HERE?...

Why they could start with providing support for the 3D view in Internet Explorer.... :-)
Apparentely Nokia is promoting users to install other browsers on Windows...

toph36
on Dec 19, 2012

Nokia Drive is still in Beta, thus not ready for primetime. That is probably the reason why it has not been made available to the non-Nokia devices at this point.

SteveCr48
on Dec 19, 2012

Navigon is outstanding on WP! http://www.navigon.com/

roncerr
on Dec 19, 2012

But noticed this comment on their site: "Works well, but needs integration with drive to."

MarkH
on Dec 19, 2012

Do we have an estimated timeframe for when Microsoft plans to quit dropping the ball and actually play the game with the big boys? I personally feel like Windows Phone is vastly superior to both iOS and Android, but they're screwing up so many obvious things (turn-by-turn, skydrive doesn't work if your phone account doesn't match your skydrive account, etc) they're like the nerdy kid that bought the $200 pair of shoes and can't play basketball worth a lick.

tbsteph
on Dec 19, 2012

Could not agree more. Why does Microsoft continue to offer half baked products with a promise to "fix it" somewhere down the road? From my experience, this hasn't changed in the last 20 plus years.

superface
on Dec 19, 2012

Anyone noticed in the latest Beta of Nokia Drive, in the settings there is an option called Navigation License? Strange because you don't need a license to use the app but I bet they're gearing up to start selling Drive to non Nokia WP users.

mikegno
on Dec 19, 2012

As I've complained to Paul before, the much-derided Windows Mobile 6.5 had a free Bing App that combined voice web search and a pretty good maps app that gave you turn by turn voice navigation. And that was 2-3 years ago on vastly inferior hardware. What happened? Apple Envy?

I did look at Nokia Drive at the Microsoft Store and it is pretty nice, but did not look into the interface issues described above. Windows phone is beautiful. I haven't yet made up my mind on a Windows phone, but I'm thinking more and more that maybe I want an Android phone that just works as long as I can keep my personal data away from Google.

Much as I despise Google's snooping and general creepiness, it may be that the old Microsoft Windows model of a basic OS with applications created independently according to the needs of the market instead of being dictated from on high is better embodied in the Android software model than that of Windows Phone.

tboggs13
on Dec 19, 2012

Mapping on Nokia phones is a mess. As stated by JimmyFal, links in contacts, text messages and other sources takes you to Bing Maps. Which is a dead end if you want spoken turn by turn navigation.

If by chance you start in Nokia Maps, you get satellite images and traffic, but once you decide to Navigate, you get taken to Drive "Beta" which reduces your feature (no traffic that I can tell) set but adds voice.

When using voice navigation, the street names are only read once the next to last time it tells you to take a turn or exit. And that if you are lucky and it actually tells you to take a turn at all.

I realize it is a Beta app, but Nokia put out Cheeky ads commenting on how superior their technology is to Apple and Google. My experience has been that Nokia apps are inferior.

On Windows Phone 8, I truly believe they "appled" their maps.

ne2000
on Dec 19, 2012

see my response to jimmyfal above

tboggs13
on Dec 19, 2012

Based on the tip by ne2000 above, I have to retract the statement that Bing Maps is a dead end, it is more of a detour on your way to spoken directions. I am saddened that I didn't figure it out, sometimes the obvious is the hardest to see.

This actually helps quite a bit, but does show the cohesiveness that Windows Phone 8 (and Windows 8 for that matter) requires to be competitive with Google and Apple.

Microsoft has all the pieces, they just need to put it together seamlessly. It actually reminds me of the merger between WordPerfect and Quattro Pro. Both were outstanding pieces of software in their time, but it took forever for them to mesh together and by then it was too late, Office had kicked them out of the running.

FirasR
on Dec 19, 2012

Ok this is very eery, I was just looking at the HTC Windows Phone 8X and Nokia Lumia 920 today at an online retailer today as they're both available in Kuwait now and was wondering if there was a turn-by-turn navigation option for the HTC 8X (which apparently there isn't), so thanks for that write up Paul. Sadly though, as many have already said, it's disappointing to see Microsoft/their partners leaving out such features that people have come to accept as standard functionality of a smart phone. Heck Google Maps & Navigation on my Samsung Galaxy S3 even works in the Middle East now. Oh well, I've passed on Windows Phone 7 and I guess I'll have to pass on Windows Phone 8 as well while hoping yet again that Microsoft will manage to get it right in their next version.

Bob
on Dec 19, 2012

I own a Lumia 920 and the integrated navigation experience is wonderful!
To me it is a step up from WP7.5.

It is so good l have retired my Tom Tom.

Lesson here, stick to Lumia for the premiere WP8 experience!

pmbAustin
on Dec 19, 2012

And here I am, simply wishing I could schedule events and reminders in the Calendar app for "Every Other Week", and for situations like "Second Friday of Every Month". Such obvious needs and abilities, completely missing from the calendar app.

And Xbox video? Hello? I should be able to share my video across Xbox, Surface RT, and WP8 device easily...

And there are many gaps in Xbox music (like, heh, "gapless" playback). Like, if I load songs onto my phone, why are they listed twice (once for the phone and once for the cloud)? In many situations, it's hard or even impossible to tell which is which. Since they're exact duplicates, why would it even SHOW me the cloud version? And why are some songs missing? They're in the Xbox Music collection, they're in my collection, but when the Windows Phone app matched my collection to the cloud, it mysteriously skipped over a bunch of songs. Why? Why no indication of how to re-scan, or make it show up, or whatever?

There are a lot of gaps here that Microsoft really needs to close, and fast. Turn-by-Turn navigation is only one of them.

If it weren't for these gaps, the platform would be so stunningly superior to the other options, it'd be difficult to justify buying anything else, imho.

BrickEngraver
on Dec 19, 2012

My daughter has a Lumia 900 and says that the voice directions with Nokia Drive do not tell you the name of the upcoming road to turn on or the exit number to get off. Is this just some setting she is not aware of or is this a limitation. If so, it is a really big limitation. "Turn right in .4 miles" without telling you the name of the road to turn on is a major fail. There should even be some kind of toggle option to tell you the names of the streets as you pass them when close to your destination just so give you confidence that you are on the right track. They better get this right quickly or will definitely lose customers. Heck, I might not even buy a Windows Phone and I am a great advocate and fan of it.

neonspark
on Dec 20, 2012

the stock bing maps does tell you the road name.

niyokochan
on Dec 19, 2012

Do you want to see a great example of give and take with Nokia maps? Go and look at Tokyo, Japan on Bing Maps and then on Nokia Maps.

It's terrible! I'll give Nokia a little room for excuses, because Bing maps were nearly as bad as Nokia Maps when Windows Phone Mango was released. The great news is that Microsoft stepped up their game and turned Bing maps into one of the best free online maps for Japan.

While Japan is not a market for Nokia anymore, Japan is a location that a lot of visit for business and leisure in the countries that Nokia is marketing to. I would understand a little if Tokyo was the only detailed map at this time (This was the case for Bing Maps.), but it is not the case.

In constrast, take a look at China with Nokia Maps. There are some great looking maps.

Turn-By-Turn is understandably hit-or-miss depending on the country you live, but to have such terrible maps and hear people exclaim Nokia Maps to be better than Apple's iOS maps is annoying.

Nokia may have left the Japanese marker for now, but its brand is still strong. My wife wants to dump her Fujitsu Windows Phone for a Nokia Lumia. For her, Nokia stirs up nostalgic memories and the knowledge that she knows the phone is good.

neonspark
on Dec 20, 2012

windows phone 8 should be described as the lost year. we literally lost a year. all we got was a new start screen and lost functionality in the process. this is no way to keep up.

HowardAbraham
on Dec 20, 2012

I have an HTC 8X and I've been using a $6.99 app called GPS Voice Navigation. The voice can be scratchy, but it seems to work really well in the situations I have tried.

Jonas
on Dec 21, 2012

I really feel cheated by Microsoft and disappointed. I was excited about Windows Phone 8, but now I'm just tired. Lots of natural features that is missing in the system that has existed in iOS and Android for a long time where Turn By Turn is one of them. How can Microsoft believe in a succeed if they are'nt able to meat up with features on concurrent platforms.

Unfortunately, my absolute favourit app Spotify is not even working on Windows Phone 8 which made ​​me even more disappointed. No information is coming from either Microsoft or Spotify if an app is under development.

pthurrott
on Dec 21, 2012

Spotify is coming to Windows Phone 8. The WP7.x version was a native app which can't run on WP8.

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