Windows Phone 8 Tip: Manage Your Phone Online

Windows Phone 8 is supported by a decent set of web-based services too

Microsoft offers great online resources for Windows Phone users, including a web version of the Windows Phone Store, a Find My Phone service, and ways to manage all of the company’s services that you access on the device.

You can find the main Windows Phone web site at www.windowsphone.com.

My Windows Phone

The My Windows Phone page is a front-end to your device, with links to the other tools mentioned here as well as related services such as the Windows Phone Store, Xbox LIVE, Office and SkyDrive, Hotmail, and Find My Phone.

Windows Phone Store on the web

The web version of Windows Phone Store offers some interesting capabilities, in addition to the obvious ability to browse and search for apps and games.

For starters, you can remotely install apps and games to your phone from the web site. Just click the Install button on the app’s landing page and sign-in. The site will explain that the app is being delivered to your phone wirelessly.

The web version of the Store also maintains a list of all of the app and game purchases and downloads you’ve made. So you can use this Purchase history page to reinstall any apps or games you previously downloaded.

Find My Phone

Find My Phone uses the location services on your device to help you find it in the event of loss or theft. You can ring the phone, remotely lock or erase it, and find it on a map.

Account information

If you mouse over your phone name in the upper right corner of the site, a pop-up menu will appear, giving you access to various other options.

Among those options is Account settings. From this page, you can remove a phone and view and edit the billing information associated with your phone.

You can also use the My Family link in the menu to access a feature which lets you associate phones with a child’s Microsoft account and manage their app and game download settings. You can learn more about My Family on the Windows Phone web site.

Discuss this Article 3

bdpgmr
on Dec 13, 2012

This is a great feature, when it works. I have an active support ticket from Microsoft Support which (I believe) is active. I cannot get the site to recognize my Lumia 920.

I received the phone on the first day of availability. I love my 920 but the first one I received (by mail) 'had issues'. AT&T support was fantastic: they actually let me return the phone to a local AT&T brick & mortar for a replacement (they did a DOA on the original) on November 10th.

I had already visited www.windowsphone.com, removed my old Focus, and added the 920 as my primary phone. And everything worked! I even re-installed apps that I had deleted from my old phone (the site is really cool).

However, that phone was replaced. I added the 'new' 920 'before' deleting the defective one. Bad mistake. I had two 920s listed and could not differentiate the phones. So I deleted one (the wrong one) and then deleted the other...

I have not been able to add the phone back. I contacted support (starting with chat), and have had an ongoing conversation with support since then (over a month and counting).

I been told (via social network) that I had to perform a hard-reset (assuming this generates a new GUID?). Problem is: everything else works, I have the phone associated with several accounts (including phone development), and don't want to re-establish everything else just to get this one feature to work...

drv
on Dec 14, 2012

Works for WP7, also.

tmaxwel1
on Dec 19, 2012

love win phone8 thanks for transferring the info on the book to this site. I will be happy to give an order for the book if you can tell me where to go. I think the idea of an app on the phone which could access the chapters/drafts as you were posting them would be great. I have your app on my phone but there seem to be problems making it work.

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