Xbox Music Book: Another Small Update, a Move to Task-Based Organization

And with this, the organization of this books finally makes sense to me

In setting out to the write the Windows 8/RT chapter/section of Xbox Music Book, it suddenly occurred to me that the book could be organized in a better way. This update provides a peek at this type of organization, the reasoning behind it, and a small request to readers.

It’s important to remember the past.

In 1996-1997, I wrote a great little book called VBScript for the World Wide Web. I describe it as great not because I wrote it but because it is great, and that greatness came courtesy of my Big Tent cohort Adam Ray, who I’m now noticing was never properly thanked in the book for his input. Had I written the book as I had intended, I’m sure it would have been OK. But thanks to Adam’s immediate grasping of what was wrong with the book, I changed it according to his advice, turning something decent into something great.

So what was wrong with the book, you ask? I was writing it as I write most things, as a sort of plodding narrative. Reading an early draft, Adam quickly got a confused look on his face—not what you’re looking for when someone is critiquing your work, by the way—and told me it was all wrong. The series this book was to appear in, Peachpit’s “Visual Quickstart Guides,” was visual and task-oriented, he told me. I needed to change the book so that it focused on short, instructive tasks that readers could accomplish on their own.

And he was right. So I changed it. The chapter about Frames, for example, is broken up into tasks like “Creating a frameset,” “Accessing frames by number,” “Accessing a frame from another frame,” and so on. Short, digestible, and useful bites of information, each told with a minimum of text.

Xbox Music Book needs to be organized this way, too, I think.

That I came to this notion lying in bed this morning, not quite asleep, is perhaps an indication of how book writing really gets into your head, or as I’ve described in the past, is evidence of how broken writers must be. That’s another strory.

Getting up before it was fully light—you gotta love the winter—I sat at the kitchen table with a Surface tablet and a double espresso and considered how the Windows 8/RT chapter/section of the book might be organized into quick, bite-sized tasks. What I came up with is not exactly rocket science, but it looks like this so far…

·         Find and launch the Music app

·         Tour of the Music app (perhaps the one non-task-oriented bit, just an overview)

·         Purchase and download music from the Xbox Music Store

·         Find and play music (includes free streaming)

·         Import your own music (including a Music library overview)

·         Create playlists

·         Make Smart DJ mixes (music discovery + Internet radio functionality)

·         Make your music available on all your devices (cloud matching)

Now, this is a pretty small list, and I’m sure there are additional topics/tasks that can/should be covered here. (I’ll be writing about Play on Xbox, sync with Windows Phone 8, and other cross-platform tasks in a separate chapter/section.) And that’s where you come in, if you’re reading this:

If you have any suggestions about tasks related to Xbox Music on Windows 8/RT that can and should be covered here, please let me know.

I’m providing another partial book download below only so you can see how this structure impacts the book. I haven’t written much more at all, mostly just organizational bits in the Xbox Music for Windows 8 and Windows RT chapter/section, but I wanted you to get a feel for it.

Next up, I’ll develop similar task lists for the Xbox Music for Windows Phone 8 and Xbox Music for Xbox 360 chapters/sections as well and garner another round of feedback about that.

But this epiphany, such as it is, will impact Windows Phone Book as well. I was struggling a bit with the size and scope of that book, worried that it would balloon into a 1000-page behemoth that would take a year to write. One of the goals of this whole process—this new way of writing “books,” though that term may be out of date as well—was to change how the books are written as well as how they’re published. And while I think this web site will always have narrative-style posts and articles, I do of course publish a ton of task-based content as well. That’s what those series like Windows 8 Tips and Windows Phone 8 Tips are all about. I need to move this style to the books, clearly.

More soon.

Download Xbox Music Book 0.3.

Discuss this Article 18

bhillford
on Jan 20, 2013

Maybe these are all part of your "import your music" chapter. But in the interest of getting on your radar, I would love to see more discussion around:
- migrating your old playlists and library from Zune software
- migrating your old playlists and library from iTunes
- how to handle tracks you own but are not available in the XBox music store (e.g. old CD rips, etc.)

Thanks for being transparent with the process!

pthurrott
on Jan 20, 2013

Thanks for this. I'll see about incorporating as much of this as possible.

SDTJ
on Jan 20, 2013

I would add what to do with music on NAS (I have a synology), it doesn't want to allow me to add those shared music folders to any Library, and thus the Modern UI Music App doesn't see any of the network music.

Jeff_S
on Jan 20, 2013

Paul,
Perhaps I am missing something here on how to get my current music collection to the cloud. My entire collection is on a Win7 PC, and accessed via the Zune software. I have upgraded a laptop, and older Dell desktop, which will be a "server" as you've described in another article, and I have a Surface RT.
How do I move/copy my current collection in Zune, to the XBOX Music Cloud so that I can access it on my other devices?
Thanks!

pthurrott
on Jan 20, 2013

Right now, there is a hidden "automatic" matching that occurs only with some music. But you can laboriously and manually match your music one album at a time:

http://winsupersite.com/xbox-music/xbox-music-feature-focus-album-match

I just completed this process. Guessing it worked with about 80 percent of my music.

tvelsberg
on Jan 20, 2013

Nice! Like it so far!
Seems to be pretty complete to me..

developer
on Jan 20, 2013

I like the new approach too. Much better, I think.

jsullyboy
on Jan 20, 2013

Hi Paul

The book is looking good so far. Here is one experience that I recently had that you may want to mention in your features section where you are talking about the subscription component.

I have an XBOX Live Gold Family pack. My 2 kids and wife are part of the pack. My wife as a windows phone and likes my Xbox Music pass but would like to use this on her phone so she can download songs to the phone to stream in her car like I do.

So I tell her I will get her own subscription. When I try to subscribe her to the service I cannot because she is part of the Family Pack and only the primary of the pack can subscribe to the music service. :S

So I look on line and it seems that removing her from the pack buying the subscription and adding her back could be a solution.

I call XBOX support and ask them to confirm that this is the problem. They confirm. I ask MS if they can set this up for me over the phone to save me the trouble of navigating that confusing web of account management they have. Nope. I have to remove her online. Subscribe her to xbox music, then wait 5 days to add her back.

Then I ask politely if MS going to fix this. Then the support person goes crazy and keeps telling me over and over that I am using the Family Pack wrong it wasn't design for this on, and on and on. How having the 4 members of our family in our household part of the family pack is wrong I have no idea. But he was insisting that having more than one adult in the pack was wrong!!! Even though the settings for her account is "Adult".

In the end I gave up trying to tell the guy that this experience is very poor and MS should take this as feedback. Apparently they don't care. And even though I was on the phone asking them to take my $100 for a new music subscription they didn't respect that either. The support person thought it was better to tell me that I was using their poorly conceived service wrong. I got the feeling he was trying to communicate that I was trying to scam Microsoft by having my family using the family pack and wanting to pay another $100 for another xbox music subscription. :(

If Microsoft is serious about the entertainment business they need to do way better than this!

KevinCust
on Jan 21, 2013

This was my experience as well (almost exactly word for word). I'm currently waiting for the 5 days to expire so I can add my wife back to the Gold Family pack. Others are talking about this on forums as well. At least Microsoft gave her a free 1Month Gold subscription to use in the meantime.

All we wanted to do was to spend more money with them and they still make it hard.

There should be a superset of Family Gold pack available to purchase that includes music (future video?) pass for all members.

pthurrott
on Jan 21, 2013

In my matrix of testing scenarios, I have not looked at the Gold Family pack, stupidly. I will do so, but I think I will need to add that towards the end.

pthurrott
on Jan 21, 2013

And, I should add, I have had about a centralized Microsoft subscription that is basically the full meal deal as you mention. I bet this happens.

JohnSpear
on Jan 20, 2013

Using Xbox music pass files with Media Center and WMP would be helpful. Error messages suggest this 'should' work.

MikeGalos
on Jan 21, 2013

Paul, right now it's still a hybrid. You're still describing things rather than telling how to accomplish the end goal in steps that each provide an additional value to a working interim scenario.

Think of it more as writing a set of lab exercises for a course than the traditional path of writing a book.

You probably should think in terms of a full narrative starting with deciding to move an existing music collection from various locations stored on a PC by various services (or even just stored on CDs) through a unified local store on a PC, sharing with a home group, syncing to the cloud and then move on to adding on additional scenarios like adding other devices, buying directly to the now synced library and then adding streaming.

henador
on Jan 21, 2013

I definitely think the "How To" approach to documenting software for end users is the way to go. Previous online docs for my programs were droll listings of features, menu items, toolbars, etc. Either no one read them or understood how to put the pieces together to accomplish a task. It was a pain for me to create and apparently a pain for my users to use. A lose-lose situation!

For version 2.0 of my programs I switched from a "Manual" approach to a "User Guide" approach where each section was something like "How to Change XXXX". I think this reduced my support requests.

toeknee182
on Jan 21, 2013

I agree with MikeGalos. Instead of individual tasks, the book should have a flow for a new user scenario starting with an XBOX only and then adding other devices to the ecosystem. Each step in the process will create its own related tasks:

Starting an Xbox music account
Playing Music on the Xbox
Creating music library on PC
Sharing Library with Xbox music and clients
Play To function to a DLNA device
Using Smartglass with Xbox Music
Etc.

I hope this helps

kevvan
on Jan 25, 2013

Agree that tasked base is the way to go. Actually I would say that a hybrid approach is sometimes needed but heavier on tasks.

The hybrid component of this is giving a narrative when necessary that sets the stage for the way the task snippet is presented - something you do very well. How did I get here or what justifies presenting this idea in this matter. If it is relevant, then share the insight and present the tasks in logical progression.

I lead mobility for a Pharma and we run across presenting nuggets on how to execute deliverables all the time as we iterate projects. We refer to the bite sized instructions as 'snackables'. We say, take that whole thing and break It down so it is "snackable".

phytio
on Jan 27, 2013

Now this might be a silly question, and this might not be the right place to ask it, but is there an easy way to select an artist and then play one of their albums through the Xbox Music App? I am having difficulties!

pthurrott
on Jan 27, 2013

Not "easy," but select the artist, then Explore Artist, then Albums (over on the right) is the way.

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